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How Hart Brown Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Hart Brown on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hart Brown. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 40%
About Right 60%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hart Brown and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Hart Brown performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hart Brown and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Hart Brown compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Hart Brown offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    938
  • Very Good

    65
  • Average

    0
  • Poor

    2
  • Awful

    18

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Peter Hancock

Matter Type:

Wills

Peter Hancock

November 08, 2024

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Collected on:

Wills, Trusts and Probate

We were very impressed with the personal, efficient and professional service we received. We felt that our requests and questions were listened to with respect and care and that the conversations and written communications that we had were helpful and supportive

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Anonymous

Matter Type:

Wills

Anonymous

October 21, 2024

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Collected on:

Wills, Trusts and Probate

Very satisfied as the drafting of wills proved to be a little more complicated than we had thought.

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Peter Breen

Matter Type:

Wills

Peter Breen

October 07, 2024

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Collected on:

Family

Helpfully prompt , efficient and timely thanks

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Mr H

Matter Type:

Residential Conveyancing

Mr H

September 17, 2024

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Collected on:

Residential Property/Conveyancing

Always excellent. I felt very well looked after during a stressful time!

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Martin A

Matter Type:

Wills

Martin A

September 12, 2024

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Collected on:

Wills, Trusts and Probate

Thank you for your help on the matter we raised with you.

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Anon

Matter Type:

Wills

Anon

September 12, 2024

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Collected on:

Wills, Trusts and Probate

The service was friendly and professional throughout. Legal jargon was carefully explained. We were very pleased with the service we received.

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Anonymous

Matter Type:

Wills

Anonymous

September 12, 2024

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Collected on:

Wills, Trusts and Probate

Plain, good, honest, straightforward advice in clear concise language.
At all times, the conversation was client centred. Options were explained in simple terms such that we could make our own decisions. There was no pressure or 'hard-sell' whatsoever.

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Anonymous

Matter Type:

Residential Conveyancing

Anonymous

July 31, 2024

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Collected on:

Residential Property/Conveyancing

Jerry and the team at Cranleigh were amazing, from start to finish it all when smoothly, and the odd joke here and there helped relieve any upsets along the way , I can not recommend hart brown anough

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Bryan Templeman

Matter Type:

Residential Conveyancing

Bryan Templeman

July 20, 2024

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Collected on:

Other

Excellent service for our house sale and purchase of new property. Very experienced and knowledgeable in all aspects.

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Anonymous

Anonymous

July 15, 2024

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Collected on:

Wills, Trusts and Probate

The company was welcoming and efficient dealing with LPA's. They were also helpful when dealing with issues.

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Reviews collected from

Peter

Matter Type:

Probate

Peter

October 23, 2024

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Collected on:

Peter

We contacted Hart Brown in Cranleigh and consulted Sunil about several matters concerning the Estate of my brother. Sunil was personable, knowledgeable and very helpful. The documents he prepared were clear, easy to understand and timely. We found him especially easy to deal with and would recommend Hart Brown to others seeking advice or support.

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Howard

Howard

August 05, 2024

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Collected on:

Howard

We have been very pleased with the calm, friendly and professional service provided by Sunil. Everything was handled as promised and without any difficulty for us.

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Zilla

Zilla

June 25, 2024

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Collected on:

Zilla

We had a first class experience with Jeremy Jupp in the Cranleigh office of Hart Brown Solictors. What should have been a simple sale and purchase turned in to something much more complex due to Land Registry and probate issues and as a result we changed tack at the eleventh hour for a different property. Jeremy then worked at break neck speed to get us in to said property in record time. He was an absolute pleasure to deal with, very patient with all our queries and questions and I wouldn’t hesitate to recommend him and his team.

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Cynthia

Matter Type:

Wills

Cynthia

June 01, 2024

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Collected on:

Cynthia

Excellent advice and help from Sunhil with our wills and power of attorneys. Thank you!

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Tim

Tim

April 30, 2024

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Collected on:

Tim

Special thanks to Louise Harrhy.
Extremely helpful and patient with the probate of our late mothers estate.

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Hart Brown are accredited by

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About this branch

Description

Situated in the village Cranleigh, our experienced team of solicitors are on hand to offer a wide range of legal services. Whether you are looking for legal advice for a business or a personal situation, we’re here to provide you with the support you need. Our unique approach enables clients to make informed decisions throughout the process. Our compassionate team in Cranleigh have a wealth of experience in providing trusted and straightforward advice. We are dedicated to helping you achieve the best possible outcome to your situation. Our Cranleigh based law firm is well established within the local community. Over the years, we have worked hard to achieve the best possible outcome for all our clients. Our unique and straightforward approach has enabled clients to make well-informed decisions throughout their legal proceedings. Why consider our Cranleigh legal services? As a leading law firm in Cranleigh, our team of highly experienced solicitors are here to act in the best legal interests of each of our clients. We are dedicated to achieving the best possible outcome for all of our clients, no matter what their individual circumstances are. We aim to build long-term relationships with each and every client that visits our law firm in Cranleigh. Over the years we have consistently been ranked in the Legal 500, so you can feel reassured knowing that you are in expert hands. Some legal situations are difficult for those involved and that is why we approach every client differently. Whether we are helping you solve a business dispute or helping you claim what you rightfully deserve from a clinical negligence case, we’re here to help. When you choose to work with Hart Brown, you are choosing a law firm that strives for excellence across the board for its clients.

Practice areas

Our solicitors in Cranleigh are pleased to provide the following business and individual legal services: Family law | Conveyancing | Wills and probate | Trusts and Estates | Clinical negligence and personal injury | Dispute resolution | Commercial & Corporate | Employment Law | Commercial property.

Regulated by

Solicitors Regulation Authority

Legal services