Although not being a legal professional I do have some experience of contracts. I created my own Pre Nuptial Agreement from using a template on the internet, which I sent to Elite Law with the objective of review, feedback and formal advice.
When requesting quotes from various solicitors, I typically got a standard response that painted a 'worst-case' picture and a figure to match. Elite Law responded to me extremely quickly with a personal email that gave me confidence they had understood my requirements, the scope of work and had given me an appropriate estimated cost.
I was given an estimate between two figures, or given an option of a fixed cost which was somewhere in between. I went for the fixed cost option, and for me it helped reduce my stress to know every time I sent them an email I wasn't going to be charged a fortune.
The onboarding process was all electronic, easy and quick. I downloaded an app to my iPhone, allowing me to upload all my identification documents so my file could be opened.
The thing that made them different for me was Brian Fraser gave me very detailed phone advice/emails that as a client I could understand. He set my expectations around next steps which he then delivered against, or if required would then reset them as needed. It was such a refreshing experience NOT to be leaving endless messages for a call back like I have in the past with other solicitors.
I couldn't recommend Brian and Elite Law enough and would happily use them again in the future.