Smith & Co Solicitors

01473 226231

Smith and Co Solicitors are on hand to offer local legal services and are proud to be part of the community in Ipswich and Felixstowe. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you. Read more...

Address
Clarence House
21 St. Margarets Green
Ipswich
Suffolk
IP4 2BN
01473 226231
www.smithandcosolicitors.co.uk

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Accreditations

Other locations

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Available lawyers at Smith & Co Solicitors

Victoria Hosking

Keith Holland

Amber Rainford

Pauline Hodgson

Natasha Price

Alexandra Wolff-Evans

5.0 out of 5

(11)

Specialist Conveyancing Paralegal

Frances Buxton

Rachel Brinkley

Private Client Executive

Lily Bone

5.0 out of 5

(5)

Graduate Solicitor Apprentice

Jade Shelton

Annabelle Hayward

Kitty Paul

Graduate Solicitor Apprentice

How Smith & Co Solicitors Compares

Value for money

This firm - 95%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Smith & Co Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Smith & Co Solicitors. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%

Overpriced 2%

About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 96%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Smith & Co Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Smith & Co Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%

No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 4

116th / 4553

Company & Commercial

3rd / 7

282nd / 4337

Housing & Property

1st / 7

103rd / 4225

Family Law

1st / 5

217th / 3834

Wills, Trusts & Probate

1st / 7

118th / 3487

Commercial Property

1st / 7

198th / 3295

Employment

3rd / 6

319th / 3083

Personal Injury

1st / 3

184th / 2355

Money & Tax

2nd / 6

164th / 1839

Agriculture

1st / 2

145th / 607

Construction

1st / 2

78th / 580

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

Excellent

419
Very Good

32
Average

2
Poor

2
Awful

5

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Verified review

Marie Andrews

April 14, 2025

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Very happy

Purchase of the flat in Felixstowe went through very smoothly, thank you

Lawyer named in this review:
Pauline Hodgson

Pauline Hodgson

A representative from Smith & Co Solicitors responded to this review on 16 April, 2025:

Thank you for taking the time to let us know that your flat purchase went through so smoothly - Pauline's expertise really makes a difference with all her transactions. We wish you many happy years in your new home.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anonymous

April 06, 2025

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Excellent service

I have recently re-done my will with Vicky. Everything was explained to me in full and I felt confident in the decisions I made following the advice I received.

Lawyer named in this review:
Victoria Hosking

Victoria Hosking

A representative from Smith & Co Solicitors responded to this review on 16 April, 2025:

We're very happy to hear that you felt so confident after your recent Will experience with Vicky - she has many years of assisting clients and believes in explaining every option in full, with clarity and transparency. Peace of mind is so important and this is part of the service that we offer at Smith & Co. Please get back in touch if we can help again in the future.

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Consumer

Verified review

Matter Type:

Litigation Law

Martyn

March 29, 2025

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Conveying and litigating

Outstanding service, polite, friendly and above all consummate professionals. I have had the pleasure of working with both Keith and Pauline for different services. Knowledge and experience matters, but knowing when and where to apply it takes skill, they have it all. Excellent company.

Lawyers named in this review:
Keith Holland Pauline Hodgson

Keith Holland

Pauline Hodgson

A representative from Smith & Co Solicitors responded to this review on 31 March, 2025:

We are very grateful for such a positive review, recognising the professionalism and skills of both Keith and Pauline. Working together as a team, across departments, our solicitors are able to offer a comprehensive and thorough approach to our clients individual needs, making sure that all aspects of any matter are considered and acted on. It's wonderful to read how helpful this approach was for you and we thank you for taking the time to share your experiences.

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Housing & Property

Verified review

Matter Type:

Purchase and Sale

Anonymous

March 28, 2025

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Rebecca Stone

Rebecca is professional, polite, kind, hard working and dedicated to her client.

A representative from Smith & Co Solicitors responded to this review on 31 March, 2025:

Thank you so much for your 5 star review - Rebecca and the conveyancing team work hard to ensure that each transaction runs as smoothly as it can, communicating throughout the process. Please get in touch if we can assist you again in the future.

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Housing & Property

Verified review

Matter Type:

Landlord and Tenant

Peter Small

March 18, 2025

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Section 21: Tennant eviction due to non payment of rent

A smooth, reassuring experience where all worry was removed and a satisfactory outcome achieved. Many thanks to Amber and her team.

Lawyer named in this review:
Amber Rainford

Amber Rainford

A representative from Smith & Co Solicitors responded to this review on 27 March, 2025:

Thank you so much for taking the time to leave your 5 star review. Amber and the team strive to offer an excellent service and the best outcomes for landlords who find themselves in difficult situations with tenants. It's very good to hear that Amber delivered you a successful outcome. Please get in touch again if we can help again in the future.

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Housing & Property

Verified review

Matter Type:

Purchase and Sale

Colin & Jean Clavey

March 18, 2025

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House purchase

Excellent service from Rebecca. Communications were timely and clear, advice very helpful and the purchase went through swiftly. Thank you

A representative from Smith & Co Solicitors responded to this review on 27 March, 2025:

We really appreciate your very positive review. Rebecca and the conveyancing team work together to make sure each client receives smooth and prompt service, leading to a great outcome with as little stress and delay as possible. We wish you well in your new home and are always here to help with any future legal needs you may have.

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Housing & Property

Verified review

Matter Type:

Purchase and Sale

Dave & Linda

March 17, 2025

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House purchase

Excellent and professional service provided by Jade and the team.
Jade was very efficient, communicative and helpful, which we really appreciated.
Would happily recommend.

Lawyer named in this review:
Jade Shelton

Jade Shelton

A representative from Smith & Co Solicitors responded to this review on 27 March, 2025:

Thank you for recommending the excellent service you received from Jade and the property team at Smith & Co. Jade is a great asset to Smith & Co and is supported by efficient and dedicated colleagues in the property department. We are very proud of them all and happy to hear that they have delivered such a positive outcome for you.

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Housing & Property

Verified review

Matter Type:

Purchase and Sale

Shelley Buckley

March 13, 2025

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Great service received!

We contacted Pauline Hodgson from Smith & Co Solicitors to deal with the sale of our property and purchase of another. Pauline's communication from start to finish was fantastic and certainly not what we have experienced from previous solicitors we have used! She was very efficient and gave us clear and honest advice and kept us up to date the whole way through. We would definitely recommend using Pauline as she has been a pleasure to deal with.

Lawyer named in this review:
Pauline Hodgson

Pauline Hodgson

A representative from Smith & Co Solicitors responded to this review on 27 March, 2025:

What an amazing review for Pauline - thank you so much. Pauline has years of experience and this shines through in her excellent client care and professionalism throughout the transaction. She is dedicated to her clients and believes in communicating often in order to keep the matter moving along with as little stress and delay as possible. We are so grateful for your recommendation and are very happy to have Pauline in our team!

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Housing & Property

Verified review

Matter Type:

Purchase and Sale

T k Hales

March 10, 2025

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Great legal services.

Rebecca has taken care of legal side regarding the sale of a property.
I was kept fully informed and updated on a regular basis during the process.
At times there were challenges which were met in the most professional manner.
I will have no problem recommending the services which Rebecca and Smith & Co offer.

A representative from Smith & Co Solicitors responded to this review on 27 March, 2025:

Thank you for your 5 star recommendation of the legal services you received from Rebecca and the property team at Smith & Co. They all work together to make sure every transaction runs as smoothly as possible for our clients and it's good to hear that you are so satisfied with the outcome. We are always on hand for any future legal services you may have.

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Housing & Property

Verified review

Matter Type:

Purchase and Sale

Alec May

March 10, 2025

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Collected on:

The process was very well managed by Rebecca and Kitty

Will use again in the future.

Was very impressed.

A representative from Smith & Co Solicitors responded to this review on 27 March, 2025:

Thank you for taking the time to recognise the great service you received from Rebecca and Kitty - we look forward to helping you again in the future.

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Reviews collected from

Jason

November 17, 2024

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Jason

We have used Smith & Co twice for our house sale and purchase. During our last move our solicitor Rebecca was professional, polite and very helpful throughout the process. My wife and I would recommend Smith & Co

A representative from Smith & Co Solicitors responded to this review on 18 November, 2024:

Thank you Jason for taking the time to leave a review for Rebecca. Your words and feedback mean a lot to the team and helps us to keep delivering a service that clients are happy with. All the best in your new home Regards Vicky

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Housing & Property

Matter Type:

Purchase and Sale

Tracy

November 11, 2024

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Tracy

Could not be more happy with the service! First-time buyer with LISA plus funds from outside of the UK but Rebecca provided super clear instructions, extremely speedy and organised with her work and just made the whole process so much easier. Would definitely recommend Smith & Co Solicitors and especially Rebecca!

A representative from Smith & Co Solicitors responded to this review on 13 November, 2024:

Thank you so much for letting us know what a positive experience you had with the purchase of your new property. Rebecca prides herself on communicating with her clients in a clear and concise way which makes what can be a stressful process move smoothly. The conveyancing team work together to make sure clients are well taken care of and it's great to hear your feedback. Your recommendation is much appreciated!

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Robbie

October 30, 2024

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Robbie

Awful service. Called to give them some business as my HTB loan is ending and I need a conveyancer. Ended up being hung up on.

And before you reply and claim I'm not a client like you have with every other 1 star review... I was 5 years ago when I bought my flat! And you were awful then as well!

A representative from Smith & Co Solicitors responded to this review on 30 October, 2024:

I'm sorry that your call was interrupted. Please email me directly at kelly@smithandcosolicitors with your contact details and I'll call you back personally.

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Housing & Property

Matter Type:

Purchase and Sale

July 30, 2024

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A client

Had a really good experience at Smith & Co with my house purchase. Alexandra and the team were amazing with communication, keeping us updated, and reassuring us when needed. Super friendly and helpful team! Thanks so much!

Lawyer named in this review:
Alexandra Wolff-Evans

Alexandra Wolff-Evans

A representative from Smith & Co Solicitors responded to this review on 02 August, 2024:

Thank you for taking the time to share your feedback as this is greatly appreciated by Alex and her team. All the best in your new home.

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Wills, Trusts & Probate

Matter Type:

Wills

July 05, 2024

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A client

Vicky went out of her way to help me with a last minute problem a few weeks ago. Prompt, friendly and great value for money.

Lawyer named in this review:
Victoria Hosking

Victoria Hosking

A representative from Smith & Co Solicitors responded to this review on 10 July, 2024:

We really appreciate the 5 star review and we're so glad that Vicky could be on hand for you! Please get in touch again if you need some legal help in the future.

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Reviews collected from

Housing & Property

Matter Type:

Purchase and Sale

Georgie Suttie

June 25, 2021

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Georgie Suttie

Straightforward, efficient service and friendly, helpful staff. My purchase went through smoothly and quickly which is all you can ask for as a buyer! Thank you to Jenny and her team.

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Dionne Bond

June 11, 2021

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Dionne Bond

very helpful and knowledgeable

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Carolyn Wood

April 24, 2021

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Carolyn Wood

Everyone I have ever dealt with at this firm has been brilliant! They have a really positive attitude and are very customer focused. I would definitely use again and will recommend to family and friends.

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Family Law

Matter Type:

Divorce

Susan Adams

March 26, 2021

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Susan Adams

I would recommend Smith and Co to all my family and friends. Both Keith and Tom have been so professional and Keith’s experience in family law is second to none. He made the whole experience easy, I am so pleased I was recommend to use this lawyers firm
Thank you Sue

Lawyer named in this review:
Keith Holland

Keith Holland

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Housing & Property

Matter Type:

Purchase and Sale

Robert Dickerson

March 20, 2021

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Robert Dickerson

Jenny Dawson handled our house sale and purchase and from start to finish really helped to make it go quickly and easily. We sailed through the process and were in our new home in no time at all. The team Jenny works with are also very helpful and professional and everyone was always contactable and very responsive. Made a stressful process a lot less stressful! Thank you

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Reviews collected from

Housing & Property

Matter Type:

Residential Conveyancing

Philip

December 26, 2021

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Philip's experience...

Everything very efficiently dealt with in a professional and friendly way. Many thanks, Philip and Ann Young

A representative from Smith & Co Solicitors responded to this review on 08 February, 2022:

Dear Philip and Ann, Thank you for taking to time to share your experience of working with Jo as your conveyancer. She really does go above and beyond for her clients and your feedback is most welcome.

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Housing & Property

Matter Type:

Residential Conveyancing

Dean

December 18, 2021

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Dean's experience...

We had a really positive experience of buying and selling with the support of Jo Perrins and would highly recommend her.

A representative from Smith & Co Solicitors responded to this review on 08 February, 2022:

Dear Dean, It's great to receive your feedback which means so much to Jo and the team. Our conveyancing department is dedicated to making sure their clients get the best possible support and experience.

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Housing & Property

Matter Type:

Residential Conveyancing

Georgina

December 13, 2021

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Georgina's experience...

Quick process and moving . Amber was extremely quick

Lawyer named in this review:
Amber Rainford

Amber Rainford

A representative from Smith & Co Solicitors responded to this review on 08 February, 2022:

Dear Georgina, thank you for such a great review - moving house can sometimes take quite a while so it's always good to have a conveyancer like Amber working for you. She really is very efficient and knowledgeable!

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Housing & Property

Matter Type:

Residential Conveyancing

Paris

November 22, 2021

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Paris's experience...

Poor communication. Did not use the app at all. Sold on use of the app, but it was not actually used.

A representative from Smith & Co Solicitors responded to this review on 09 February, 2022:

We really appreciate your feedback regarding the conveyancing app. When we chose to introduce it to our clients, we believed it would improve the experience of buying and selling a property. However, the reality has been disappointing and we have made the decision to stop using it, returning to clients having direct telephone and email contact with their conveyancer. It seems personal service can't always be replaced by technology. Taking the time to leave us a review has made a difference to our future clients and our business - thank you.

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Housing & Property

Matter Type:

Residential Conveyancing

J Scorer

October 06, 2021

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Julie's experience...

First class service . Jo is excellent and kept me informed every step of the way!
Canâ€™t recommend enough!

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