01473 226231
Smith and Co Solicitors are on hand to offer local legal services and are proud to be part of the community in Ipswich and Felixstowe. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you. Read more...
Smith & Co Solicitors
have 1 other location
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Smith & Co Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Smith & Co Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Smith & Co Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Smith & Co Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Smith & Co Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Smith & Co Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Wills
Russell
Collected on:
We highly recommend Smith & Co Solicitors. All the staff were very friendly and efficient. We couldn't fault the service we received. Thank you
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Wills
Pearson
Collected on:
Rachel was very efficient and knowledgeable - very pleased with the whole process
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Wills
Robert Eldridge
Collected on:
First class service, friendly staff and very approachable
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Landlord and Tenant
Steve Roper
Collected on:
I used Keith Holland for a tenancy issue which required a eviction notice.
All dealings from inception to conclusion were highly efficient and professional and the required result was achieved with costs awarded against the other party.
Highly recommend his services.
A representative from Smith & Co Solicitors responded to this review on 13 November, 2024:
Thank you for letting us know how satisfied you were with how Keith and his team helped in your tenancy matter and the very positive outcome. We really value your recommendation and it's a great boost to team morale as well. Please get in touch if Smith & Co can help you with any legal needs in the future.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
New home purchases and sales
Excellent service and support
Collected on:
Working with Rebecca and Alexandra from Smith & Co has been a remarkably stress free experience. Having suffered from incompetence and a complete lack of commitment during the sale of my previous property, the team at Smith & Co were a breath of fresh air during the purchase of my new one. Proactive and efficient. Very supportive and professional. They maintained control throughout the entire process and I never had to chase or doubt the information required or provided. Thank you both for all your hard work and understanding.
A representative from Smith & Co Solicitors responded to this review on 13 November, 2024:
Thank you for such a glowing review - Rebecca and Alex work so well together to reassure their clients that their property transaction is making constant progress and is in the best hands, from start to finish. Your feedback is so valuable to our whole conveyancing team and we wish you many happy years in your new property.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Purchase and Sale
Julia
Collected on:
Rebecca is friendly and professional with my purchase matters and very efficient. Would recommend and use again.
A representative from Smith & Co Solicitors responded to this review on 13 November, 2024:
Your recommendation is much appreciated and your feedback is very helpful for our whole team. At Smith & Co, we aim to deliver excellent client care, keeping people informed as their property transaction progresses. It's great to hear your experience was so positive - thank you!
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Residential Conveyancing
Victoria Smith
Collected on:
I was very pleased with the professional service for conveyancing provided by Smith & Co. Pauline Hodgson was very approachable and explained clearly what was required. Her communication skills were excellent and she was extremely helpful and understanding. Would highly recommend.
A representative from Smith & Co Solicitors responded to this review on 30 October, 2024:
Thank you for your 5 star review and glowing recommendation for Pauline. As a property solicitor, her expertise and professionalism are exceptional and we are very proud to have her in the Smith & Co team. It's great to hear that your matter was so well handled and we hope you'll get back in touch if we can help you further in the future.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Residential Conveyancing
Bethany
Collected on:
Rebecca took on my case when my previous solicitor went on maternity leave and has been incredibly helpful during the long process purchasing my Gran’s house. She went above and beyond to continually chase the sellers solicitors who were frustratingly slow and always kept me informed of any updates without prompting. I would highly recommend Rebecca for conveyancing. She is friendly, professional, efficient and proactive. No question was too much and her determined perseverance with the sellers solicitors made a huge difference in moving things forward. Rebecca is a real asset to Smith & Co!
A representative from Smith & Co Solicitors responded to this review on 30 October, 2024:
Thank you so much for taking the time to leave such a detailed review of the excellent service you received from Rebecca and you're right, she is a real asset to our team! We wish your Gran many happy years in her new home :)
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Residential Conveyancing
RK & FA
Collected on:
This was our first home purchase and we really needed a firm/solicitor to guide us throughout the process. We are really pleased that Rebecca was able to go above and beyond and we are happy with her service. Thank you Rebecca.
A representative from Smith & Co Solicitors responded to this review on 30 October, 2024:
Being a first time buyer can feel quite stressful so we've pleased to hear that Rebecca made the process easy to follow. Thank you for such valuable feedback. We wish you many happy years in your new home.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Purchase and Sale
John
Collected on:
Smooth transaction and Rebecca had excellent contact with me and my ex wife throughout. Couldn't fault and would use again. Sale went through quickly.
A representative from Smith & Co Solicitors responded to this review on 30 October, 2024:
Thank you for leaving such a positive review - it's great to hear that your sale proceeded so quickly and smoothly. You were certainly in great hands with Rebecca as your conveyancer - she's a much valued member of our team with many happy clients. Please get back in touch if we can help you with any future legal needs.
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Jason
Collected on:
We have used Smith & Co twice for our house sale and purchase. During our last move our solicitor Rebecca was professional, polite and very helpful throughout the process. My wife and I would recommend Smith & Co
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Matter Type:
Purchase and Sale
Tracy
Collected on:
Could not be more happy with the service! First-time buyer with LISA plus funds from outside of the UK but Rebecca provided super clear instructions, extremely speedy and organised with her work and just made the whole process so much easier. Would definitely recommend Smith & Co Solicitors and especially Rebecca!
A representative from Smith & Co Solicitors responded to this review on 13 November, 2024:
Thank you so much for letting us know what a positive experience you had with the purchase of your new property. Rebecca prides herself on communicating with her clients in a clear and concise way which makes what can be a stressful process move smoothly. The conveyancing team work together to make sure clients are well taken care of and it's great to hear your feedback. Your recommendation is much appreciated!
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Robbie
Collected on:
Awful service. Called to give them some business as my HTB loan is ending and I need a conveyancer. Ended up being hung up on.
And before you reply and claim I'm not a client like you have with every other 1 star review... I was 5 years ago when I bought my flat! And you were awful then as well!
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Matter Type:
Purchase and Sale
E
Collected on:
Had a really good experience at Smith & Co with my house purchase. Alexandra and the team were amazing with communication, keeping us updated, and reassuring us when needed. Super friendly and helpful team! Thanks so much!
A representative from Smith & Co Solicitors responded to this review on 02 August, 2024:
Thank you for taking the time to share your feedback as this is greatly appreciated by Alex and her team. All the best in your new home.
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Matter Type:
Wills
M
Collected on:
Vicky went out of her way to help me with a last minute problem a few weeks ago. Prompt, friendly and great value for money.
A representative from Smith & Co Solicitors responded to this review on 10 July, 2024:
We really appreciate the 5 star review and we're so glad that Vicky could be on hand for you! Please get in touch again if you need some legal help in the future.
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Matter Type:
Purchase and Sale
Georgie Suttie
Collected on:
Straightforward, efficient service and friendly, helpful staff. My purchase went through smoothly and quickly which is all you can ask for as a buyer! Thank you to Jenny and her team.
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Dionne Bond
Collected on:
very helpful and knowledgeable
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Carolyn Wood
Collected on:
Everyone I have ever dealt with at this firm has been brilliant! They have a really positive attitude and are very customer focused. I would definitely use again and will recommend to family and friends.
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Matter Type:
Divorce
Susan Adams
Collected on:
I would recommend Smith and Co to all my family and friends. Both Keith and Tom have been so professional and Keith’s experience in family law is second to none. He made the whole experience easy, I am so pleased I was recommend to use this lawyers firm
Thank you Sue
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Matter Type:
Purchase and Sale
Robert Dickerson
Collected on:
Jenny Dawson handled our house sale and purchase and from start to finish really helped to make it go quickly and easily. We sailed through the process and were in our new home in no time at all. The team Jenny works with are also very helpful and professional and everyone was always contactable and very responsive. Made a stressful process a lot less stressful! Thank you
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Matter Type:
Residential Conveyancing
Philip
Collected on:
Everything very efficiently dealt with in a professional and friendly way. Many thanks, Philip and Ann Young
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Matter Type:
Residential Conveyancing
Dean
Collected on:
We had a really positive experience of buying and selling with the support of Jo Perrins and would highly recommend her.
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Matter Type:
Residential Conveyancing
Georgina
Collected on:
Quick process and moving . Amber was extremely quick
A representative from Smith & Co Solicitors responded to this review on 08 February, 2022:
Dear Georgina, thank you for such a great review - moving house can sometimes take quite a while so it's always good to have a conveyancer like Amber working for you. She really is very efficient and knowledgeable!
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Matter Type:
Residential Conveyancing
Paris
Collected on:
Poor communication. Did not use the app at all. Sold on use of the app, but it was not actually used.
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Matter Type:
Residential Conveyancing
J Scorer
Collected on:
First class service . Jo is excellent and kept me informed every step of the way!
Can’t recommend enough!
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We are located in Clarence House, a listed building on St Margaret’s Green, in the heart of Ipswich and offer free parking to our clients, to make your visit as stress-free as possible. In addition, there is nearby, on-street parking, short-term on Soane Street at a cost of £1 per 30 minutes and also medium-term parking at the Regent Theatre car park where the charge is £1.20 per hour.
