Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Anonymous
Collected on:
Rebecca Stone
Rebecca is professional, polite, kind, hard working and dedicated to her client.
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Smith & Co Solicitors
01473 226231
Smith and Co Solicitors are on hand to offer local legal services and are proud to be part of the community in Ipswich and Felixstowe. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you. Read more...
- Address
- IP4 2BN
- 01473 226231
- www.smithandcosolicitors.co.uk
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How Smith & Co Solicitors Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Smith & Co Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Smith & Co Solicitors. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Smith & Co Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Smith & Co Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Smith & Co Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Smith & Co Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Landlord and Tenant
Peter Small
Collected on:
Section 21: Tennant eviction due to non payment of rent
A smooth, reassuring experience where all worry was removed and a satisfactory outcome achieved. Many thanks to Amber and her team.
A representative from Smith & Co Solicitors responded to this review on 27 March, 2025:
Thank you so much for taking the time to leave your 5 star review. Amber and the team strive to offer an excellent service and the best outcomes for landlords who find themselves in difficult situations with tenants. It's very good to hear that Amber delivered you a successful outcome. Please get in touch again if we can help again in the future.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Purchase and Sale
Colin & Jean Clavey
Collected on:
House purchase
Excellent service from Rebecca. Communications were timely and clear, advice very helpful and the purchase went through swiftly. Thank you
A representative from Smith & Co Solicitors responded to this review on 27 March, 2025:
We really appreciate your very positive review. Rebecca and the conveyancing team work together to make sure each client receives smooth and prompt service, leading to a great outcome with as little stress and delay as possible. We wish you well in your new home and are always here to help with any future legal needs you may have.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Purchase and Sale
Dave & Linda
Collected on:
House purchase
Excellent and professional service provided by Jade and the team.
Jade was very efficient, communicative and helpful, which we really appreciated.
Would happily recommend.
A representative from Smith & Co Solicitors responded to this review on 27 March, 2025:
Thank you for recommending the excellent service you received from Jade and the property team at Smith & Co. Jade is a great asset to Smith & Co and is supported by efficient and dedicated colleagues in the property department. We are very proud of them all and happy to hear that they have delivered such a positive outcome for you.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Purchase and Sale
Shelley Buckley
Collected on:
Great service received!
We contacted Pauline Hodgson from Smith & Co Solicitors to deal with the sale of our property and purchase of another. Pauline's communication from start to finish was fantastic and certainly not what we have experienced from previous solicitors we have used! She was very efficient and gave us clear and honest advice and kept us up to date the whole way through. We would definitely recommend using Pauline as she has been a pleasure to deal with.
A representative from Smith & Co Solicitors responded to this review on 27 March, 2025:
What an amazing review for Pauline - thank you so much. Pauline has years of experience and this shines through in her excellent client care and professionalism throughout the transaction. She is dedicated to her clients and believes in communicating often in order to keep the matter moving along with as little stress and delay as possible. We are so grateful for your recommendation and are very happy to have Pauline in our team!
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Purchase and Sale
T k Hales
Collected on:
Great legal services.
Rebecca has taken care of legal side regarding the sale of a property.
I was kept fully informed and updated on a regular basis during the process.
At times there were challenges which were met in the most professional manner.
I will have no problem recommending the services which Rebecca and Smith & Co offer.
A representative from Smith & Co Solicitors responded to this review on 27 March, 2025:
Thank you for your 5 star recommendation of the legal services you received from Rebecca and the property team at Smith & Co. They all work together to make sure every transaction runs as smoothly as possible for our clients and it's good to hear that you are so satisfied with the outcome. We are always on hand for any future legal services you may have.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Purchase and Sale
Alec May
Collected on:
The process was very well managed by Rebecca and Kitty
Will use again in the future.
Was very impressed.
A representative from Smith & Co Solicitors responded to this review on 27 March, 2025:
Thank you for taking the time to recognise the great service you received from Rebecca and Kitty - we look forward to helping you again in the future.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Residential Conveyancing
Linda
Collected on:
First Registration
It was a pleasure to work with Rebecca. She was professional and friendly and the application was made without delay.
A representative from Smith & Co Solicitors responded to this review on 27 March, 2025:
Thank you for taking the time to leave such a positive review of the service you received from Rebecca and the team at Smith & Co - please get in touch again if you have any other legal needs in the future.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Wills
David Harrison
Collected on:
Preparation of Will
The process was conducted swiftly and professionally. I would highly recommend Smith & Co, on the basis of my experience with this matter.
A representative from Smith & Co Solicitors responded to this review on 27 March, 2025:
Thank you so much for your 5 star review. Rachel and her team are dedicated to ensuring each client is given the best service, from the initial meeting, to the drafting of the Will and then delivering the final version. We really appreciate your recommendation - that means a lot to everyone at Smith & Co.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Residential Conveyancing
Steve
Collected on:
House sale
Great and professional experience received from Jade Shelton and team at Smith & Co Solicitors for or recent house sale. Very happy to recommend Smith & Co.
A representative from Smith & Co Solicitors responded to this review on 05 March, 2025:
Thank you so much for your 5 star review for Jade and the conveyancing team at Smith & Co. They work together so well to ensure their clients property transaction runs smoothly and efficiently, reducing the stress for all involved. We're very proud to have Jade on our team! We look forward to helping you with any future legal needs.
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Reviews collected from
Jason
Collected on:
Jason
We have used Smith & Co twice for our house sale and purchase. During our last move our solicitor Rebecca was professional, polite and very helpful throughout the process. My wife and I would recommend Smith & Co
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Matter Type:
Purchase and Sale
Tracy
Collected on:
Tracy
Could not be more happy with the service! First-time buyer with LISA plus funds from outside of the UK but Rebecca provided super clear instructions, extremely speedy and organised with her work and just made the whole process so much easier. Would definitely recommend Smith & Co Solicitors and especially Rebecca!
A representative from Smith & Co Solicitors responded to this review on 13 November, 2024:
Thank you so much for letting us know what a positive experience you had with the purchase of your new property. Rebecca prides herself on communicating with her clients in a clear and concise way which makes what can be a stressful process move smoothly. The conveyancing team work together to make sure clients are well taken care of and it's great to hear your feedback. Your recommendation is much appreciated!
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Robbie
Collected on:
Robbie
Awful service. Called to give them some business as my HTB loan is ending and I need a conveyancer. Ended up being hung up on.
And before you reply and claim I'm not a client like you have with every other 1 star review... I was 5 years ago when I bought my flat! And you were awful then as well!
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Matter Type:
Purchase and Sale
E
Collected on:
A client
Had a really good experience at Smith & Co with my house purchase. Alexandra and the team were amazing with communication, keeping us updated, and reassuring us when needed. Super friendly and helpful team! Thanks so much!
A representative from Smith & Co Solicitors responded to this review on 02 August, 2024:
Thank you for taking the time to share your feedback as this is greatly appreciated by Alex and her team. All the best in your new home.
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Matter Type:
Wills
M
Collected on:
A client
Vicky went out of her way to help me with a last minute problem a few weeks ago. Prompt, friendly and great value for money.
A representative from Smith & Co Solicitors responded to this review on 10 July, 2024:
We really appreciate the 5 star review and we're so glad that Vicky could be on hand for you! Please get in touch again if you need some legal help in the future.
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Reviews collected from
Matter Type:
Purchase and Sale
Georgie Suttie
Collected on:
Georgie Suttie
Straightforward, efficient service and friendly, helpful staff. My purchase went through smoothly and quickly which is all you can ask for as a buyer! Thank you to Jenny and her team.
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Dionne Bond
Collected on:
Dionne Bond
very helpful and knowledgeable
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Carolyn Wood
Collected on:
Carolyn Wood
Everyone I have ever dealt with at this firm has been brilliant! They have a really positive attitude and are very customer focused. I would definitely use again and will recommend to family and friends.
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Matter Type:
Divorce
Susan Adams
Collected on:
Susan Adams
I would recommend Smith and Co to all my family and friends. Both Keith and Tom have been so professional and Keith’s experience in family law is second to none. He made the whole experience easy, I am so pleased I was recommend to use this lawyers firm
Thank you Sue
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Matter Type:
Purchase and Sale
Robert Dickerson
Collected on:
Robert Dickerson
Jenny Dawson handled our house sale and purchase and from start to finish really helped to make it go quickly and easily. We sailed through the process and were in our new home in no time at all. The team Jenny works with are also very helpful and professional and everyone was always contactable and very responsive. Made a stressful process a lot less stressful! Thank you
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Reviews collected from
Matter Type:
Residential Conveyancing
Philip
Collected on:
Philip's experience...
Everything very efficiently dealt with in a professional and friendly way. Many thanks, Philip and Ann Young
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Matter Type:
Residential Conveyancing
Dean
Collected on:
Dean's experience...
We had a really positive experience of buying and selling with the support of Jo Perrins and would highly recommend her.
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Matter Type:
Residential Conveyancing
Georgina
Collected on:
Georgina's experience...
Quick process and moving . Amber was extremely quick
A representative from Smith & Co Solicitors responded to this review on 08 February, 2022:
Dear Georgina, thank you for such a great review - moving house can sometimes take quite a while so it's always good to have a conveyancer like Amber working for you. She really is very efficient and knowledgeable!
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Matter Type:
Residential Conveyancing
Paris
Collected on:
Paris's experience...
Poor communication. Did not use the app at all. Sold on use of the app, but it was not actually used.
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Matter Type:
Residential Conveyancing
J Scorer
Collected on:
Julie's experience...
First class service . Jo is excellent and kept me informed every step of the way!
Can’t recommend enough!
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Smith & Co Solicitors are accredited by
About this branch
Description
We are located in Clarence House, a listed building on St Margaret’s Green, in the heart of Ipswich and offer free parking to our clients, to make your visit as stress-free as possible. In addition, there is nearby, on-street parking, short-term on Soane Street at a cost of £1 per 30 minutes and also medium-term parking at the Regent Theatre car park where the charge is £1.20 per hour.
Regulated by
Legal services
Personal areas of law
-
Consumer
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
-
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Child Arrangements Following Divorce
- Child Law
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
-
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
-
Money & Tax
- Debt and Bankruptcy
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Trusts
-
Personal Injury
- Accident Abroad
- Accident At Work
- Accidents At Sea And Cruise Injury
- Accidents In Public Places
- Against The Council
- Amputation
- Asbestos Compensation
- Asbestos Lung Cancer
- Asbestosis
- Back Injury At Work
- Benefits Available To Asbestos Victims
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Accident
- Car Passenger
- Carpal Tunnel Syndrome
- Children's Accident
- Children's Serious Injury
- Chronic Pain
- Cycling Accident
- Defective Work Equipment
- Diffuse Mesothelioma Payment Scheme
- Dog Bite
- Fall From Height
- Fatal Accident
- Fatal Asbestos
- Gym Injury Compensation
- Head Injury At Work
- Head and Brain Injury
- Holiday Accidents and Illness
- Holiday Sickness and Illness Compensation
- Horse Riding Injury
- Industrial Disease Compensation
- Manual Handling
- Mesothelioma Compensation
- Motor Insurance Policy
- Motorbike Accident
- No Win No Fee
- Noise-Induced Hearing Loss
- Occupational Asthma
- Osteoarthritis
- Pedestrian Accident
- Personal Injury Law
- Pleural Plaques (Scotland)
- Pleural Thickening
- Repetitive Strain Injury
- Road Traffic Accident
- Road Traffic Accident Abroad
- Serious Injury
- Skiing Injury
- Slips, Trips and Falls
- Spinal Injury Compensation
- Sports Injury
- Supermarket Accident
- Terrorism Abroad
- Tinnitus
- Vibration White Finger
- Welfare Issues After Serious Injury
- Whiplash
- Workplace Slip and Trip
-
Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- Probate
- Trusts
- Wills
Business areas of law
-
Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
-
Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
-
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Insurance
- Intellectual Property
- Litigation for Holiday and Residential Parks
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Outsourcing agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Slander
- Small businesses
- Statutory Demands
- Summary Judgment
- Tax
- Unfair Loan Charges
-
Construction
- Building contracts and professional appointments
- Construction
- Construction and engineering dispute resolution
- Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
- Crane oversailing and scaffolding licences
- Development agreements
- Development loan facilities
- Due diligence audits for banks and other financial institutions
- Engineering contracts
- Facility maintenance agreements
- Framework agreements
- Guarantees and bonds
- In-house training
- Warranties, third party rights and reliance letters