01473 226231
Smith and Co Solicitors are on hand to offer local legal services and are proud to be part of the community in Ipswich and Felixstowe. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you. Read more...
Smith & Co Solicitors
have 1 other location
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Smith & Co Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Smith & Co Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Smith & Co Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Smith & Co Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Smith & Co Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Smith & Co Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Debbie Lee
Collected on:
Pauline is professional and gets things done so efficiently. I could not recommend her enough.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Residential Conveyancing
Tony Mc
Collected on:
Our sale went through very smoothly and without delay. Lily was professional and replied promptly to all communications. Thank you very much.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Purchase and Sale
John
Collected on:
I would highly recommend Rebecca and Smith &co worked extremely hard to complete my purchase i
A representative from Smith & Co Solicitors responded to this review on 11 December, 2024:
Thank you for such a great review - Rebecca and the conveyancing team work really hard to make sure clients stay informed and transactions progress smoothly. We are all very grateful for your feedback and hope you have many happy years in your new home.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Divorce
Wendy Clarke
Collected on:
Keith was amazing, he gave me fantastic advice which was very much needed, getting Divorced is hard enough so for someone to point you in the right direction is the best thing they can do
A representative from Smith & Co Solicitors responded to this review on 11 December, 2024:
Thank you for your 5 star review - Keith and his team appreciate your feedback very much. Having an experienced and knowledgeable professional at the end of the phone can really help when we're dealing with stressful life events and it's good to hear that you were able to benefit from having Keith to turn to. Best wishes for the next phase of your journey.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Residential Conveyancing
Gillian Duthie
Collected on:
It was a pleasure working with Pauline for the sale and purchase of our properties. Pauline was always friendly, efficient and approachable, informing us of all developments along the way. The service we received was positive from start to finish.
A representative from Smith & Co Solicitors responded to this review on 04 December, 2024:
We are very grateful for your feedback and your 5 star review! Pauline is totally committed to delivering an excellent service for her clients and it's great to hear that this approach made the experience so positive for you. We wish you many happy years on your new home.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Purchase and Sale
Rachel
Collected on:
In the very complex and challenging process of selling a home and buying a new one, Rebecca was a very welcome, hard working ally. I am incredibly grateful for Rebecca’s perseverance and advice along the way. Thank you. It really lightened the load.
A representative from Smith & Co Solicitors responded to this review on 04 December, 2024:
Thank you for taking the time to share your experience of the excellent support you received from Rebecca. She is a much valued member of our property team and goes the extra mile to make sure transactions proceed as smoothly as possible. We hope you have many happy years in your new home.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Purchase and Sale
Lucy
Collected on:
Rebecca was amazing! She was proactive, kept us updated at all times, very professional and knowledgeable, friendly and approachable, answered any questions we had and gave great advice. She made the process as easy, smooth and straight forward as possible. There were a few issues with the completion statement however these were swiftly rectified. I would highly recommend her and use again in the future. Thank you!
A representative from Smith & Co Solicitors responded to this review on 04 December, 2024:
Thank you so much for your 5 star recommendation - your feedback really means a lot to Rebecca and all of the property team at Smith & Co who work together to make sure each transaction progresses smoothly. Please get in touch if we can help with any future legal needs.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Residential Conveyancing
Adrian Rose
Collected on:
Lily replied to all questions and kept us in the loop at every point during the process.
And at times when she telephoned was very polite and Pleasant.
A representative from Smith & Co Solicitors responded to this review on 26 November, 2024:
Thank you for your 5 star review - your feedback is most welcome. Lily prides herself in keeping her clients updated and making any property matter as stress-free as possible and is a much-valued member of the conveyancing team. Please get in touch if we can help you in the future.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Wills
Russell
Collected on:
We highly recommend Smith & Co Solicitors. All the staff were very friendly and efficient. We couldn't fault the service we received. Thank you
A representative from Smith & Co Solicitors responded to this review on 26 November, 2024:
We really appreciate your feedback about your recent Will experience and it's great to hear how satisfied you were with the service you received from Rachel and her team. Thank you for taking the time to let us know.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Wills
Pearson
Collected on:
Rachel was very efficient and knowledgeable - very pleased with the whole process
A representative from Smith & Co Solicitors responded to this review on 26 November, 2024:
Thank you for taking the time to let us know how pleased you were with the process of having your Will written. Rachel and her team work hard to make the process straightforward and stress-free. Please get in touch if we can help you again in the future.
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Jason
Collected on:
We have used Smith & Co twice for our house sale and purchase. During our last move our solicitor Rebecca was professional, polite and very helpful throughout the process. My wife and I would recommend Smith & Co
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Matter Type:
Purchase and Sale
Tracy
Collected on:
Could not be more happy with the service! First-time buyer with LISA plus funds from outside of the UK but Rebecca provided super clear instructions, extremely speedy and organised with her work and just made the whole process so much easier. Would definitely recommend Smith & Co Solicitors and especially Rebecca!
A representative from Smith & Co Solicitors responded to this review on 13 November, 2024:
Thank you so much for letting us know what a positive experience you had with the purchase of your new property. Rebecca prides herself on communicating with her clients in a clear and concise way which makes what can be a stressful process move smoothly. The conveyancing team work together to make sure clients are well taken care of and it's great to hear your feedback. Your recommendation is much appreciated!
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Robbie
Collected on:
Awful service. Called to give them some business as my HTB loan is ending and I need a conveyancer. Ended up being hung up on.
And before you reply and claim I'm not a client like you have with every other 1 star review... I was 5 years ago when I bought my flat! And you were awful then as well!
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Matter Type:
Purchase and Sale
E
Collected on:
Had a really good experience at Smith & Co with my house purchase. Alexandra and the team were amazing with communication, keeping us updated, and reassuring us when needed. Super friendly and helpful team! Thanks so much!
A representative from Smith & Co Solicitors responded to this review on 02 August, 2024:
Thank you for taking the time to share your feedback as this is greatly appreciated by Alex and her team. All the best in your new home.
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Matter Type:
Wills
M
Collected on:
Vicky went out of her way to help me with a last minute problem a few weeks ago. Prompt, friendly and great value for money.
A representative from Smith & Co Solicitors responded to this review on 10 July, 2024:
We really appreciate the 5 star review and we're so glad that Vicky could be on hand for you! Please get in touch again if you need some legal help in the future.
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Matter Type:
Purchase and Sale
Georgie Suttie
Collected on:
Straightforward, efficient service and friendly, helpful staff. My purchase went through smoothly and quickly which is all you can ask for as a buyer! Thank you to Jenny and her team.
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Dionne Bond
Collected on:
very helpful and knowledgeable
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Carolyn Wood
Collected on:
Everyone I have ever dealt with at this firm has been brilliant! They have a really positive attitude and are very customer focused. I would definitely use again and will recommend to family and friends.
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Matter Type:
Divorce
Susan Adams
Collected on:
I would recommend Smith and Co to all my family and friends. Both Keith and Tom have been so professional and Keith’s experience in family law is second to none. He made the whole experience easy, I am so pleased I was recommend to use this lawyers firm
Thank you Sue
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Matter Type:
Purchase and Sale
Robert Dickerson
Collected on:
Jenny Dawson handled our house sale and purchase and from start to finish really helped to make it go quickly and easily. We sailed through the process and were in our new home in no time at all. The team Jenny works with are also very helpful and professional and everyone was always contactable and very responsive. Made a stressful process a lot less stressful! Thank you
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Matter Type:
Residential Conveyancing
Philip
Collected on:
Everything very efficiently dealt with in a professional and friendly way. Many thanks, Philip and Ann Young
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Matter Type:
Residential Conveyancing
Dean
Collected on:
We had a really positive experience of buying and selling with the support of Jo Perrins and would highly recommend her.
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Matter Type:
Residential Conveyancing
Georgina
Collected on:
Quick process and moving . Amber was extremely quick
A representative from Smith & Co Solicitors responded to this review on 08 February, 2022:
Dear Georgina, thank you for such a great review - moving house can sometimes take quite a while so it's always good to have a conveyancer like Amber working for you. She really is very efficient and knowledgeable!
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Matter Type:
Residential Conveyancing
Paris
Collected on:
Poor communication. Did not use the app at all. Sold on use of the app, but it was not actually used.
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Matter Type:
Residential Conveyancing
J Scorer
Collected on:
First class service . Jo is excellent and kept me informed every step of the way!
Can’t recommend enough!
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We are located in Clarence House, a listed building on St Margaret’s Green, in the heart of Ipswich and offer free parking to our clients, to make your visit as stress-free as possible. In addition, there is nearby, on-street parking, short-term on Soane Street at a cost of £1 per 30 minutes and also medium-term parking at the Regent Theatre car park where the charge is £1.20 per hour.
