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How Smith & Co Solicitors Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Smith & Co Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Smith & Co Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 2%
About Right 95%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Smith & Co Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Smith & Co Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Smith & Co Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Smith & Co Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    397
  • Very Good

    31
  • Average

    2
  • Poor

    2
  • Awful

    5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Daimian Williams

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Residential Conveyancing

Daimian Williams

January 17, 2025

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Collected on:

Outstanding Service for Buying and Selling Our Home

Having never really been through the buying AND selling experience before I wanted to find a local solicitor. Smith & Co appeared during our searches and due to having multiple offices in both towns were I live and work, I completed an online quote. Once the quote was returned, I noted that not only were they extremely competitive, but they listed everything as clearly as possible.

After an introductory call with Pauline, I instantly felt at ease as everything I had mentioned Pauline understood and provided her view and advice. We knew that Smith & Co were the firm to use!

Throughout the process, Pauline was extremely helpful and provided advice and explanations on a few things I wasn't to sure about. Of course, there were issues during the sale and purchase and many of them - Yet, each and every time Pauline had it in hand and we battled through each one until they were resolved, keeping in frequent communication.

I personally feel Pauline went above and beyond before, during and after the process was complete and I would have absolutely no hesitation recommending Pauline to others, or indeed in contacting Pauline for any future purchase or sale for myself.

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Rachel

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Residential Conveyancing

Rachel

January 09, 2025

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Collected on:

Excellent service

Rebecca was reliable, prompt, thorough and supportive throughout the sale of my property and purchase of my new home. Despite obstacles, Rebecca was always forthcoming with a solution and took helped drive things forward when others were dragging their heels. I am incredibly grateful and would highly recommend Rebecca, and Smith&Co generally.

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Julian Pay

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Purchase and Sale

Julian Pay

January 08, 2025

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Collected on:

House sale

Exceptional service and attention has been received from Rebecca and the team at Smith & co. throughout their dealings with our house sale.

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Barbara Pond

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Wills

Barbara Pond

January 08, 2025

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Collected on:

First Class Service

Pleased with all aspects of making my Will. I now feel I have piece of mind.

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Anonymous

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Purchase and Sale

Anonymous

January 08, 2025

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Collected on:

House Sale

Can't fault services provided by company for quick sale of our property. Would recommended to others.

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Anonymous

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Wills

Anonymous

January 08, 2025

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Collected on:

Will

Many thanks to Rachel Brinkley for all her help in preparing my Will. I found her very helpful and knowledgeable and reliable.

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Debbie Lee

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Purchase and Sale

Debbie Lee

December 14, 2024

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Collected on:

Excellent Solicitor

Pauline is professional and gets things done so efficiently. I could not recommend her enough.

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Tony Mc

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Residential Conveyancing

Tony Mc

December 11, 2024

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Collected on:

Sale

Our sale went through very smoothly and without delay. Lily was professional and replied promptly to all communications. Thank you very much.

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John

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Purchase and Sale

John

December 10, 2024

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Collected on:

Purchase of house

I would highly recommend Rebecca and Smith &co worked extremely hard to complete my purchase i

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Wendy Clarke

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Divorce

Wendy Clarke

December 09, 2024

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Collected on:

Divorce

Keith was amazing, he gave me fantastic advice which was very much needed, getting Divorced is hard enough so for someone to point you in the right direction is the best thing they can do

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Reviews collected from

Jason

Jason

November 17, 2024

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Collected on:

Jason

We have used Smith & Co twice for our house sale and purchase. During our last move our solicitor Rebecca was professional, polite and very helpful throughout the process. My wife and I would recommend Smith & Co

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Tracy

Matter Type:

Purchase and Sale

Tracy

November 11, 2024

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Collected on:

Tracy

Could not be more happy with the service! First-time buyer with LISA plus funds from outside of the UK but Rebecca provided super clear instructions, extremely speedy and organised with her work and just made the whole process so much easier. Would definitely recommend Smith & Co Solicitors and especially Rebecca!

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Robbie

Robbie

October 30, 2024

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Collected on:

Robbie

Awful service. Called to give them some business as my HTB loan is ending and I need a conveyancer. Ended up being hung up on.

And before you reply and claim I'm not a client like you have with every other 1 star review... I was 5 years ago when I bought my flat! And you were awful then as well!

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E

Matter Type:

Purchase and Sale

E

July 30, 2024

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Collected on:

A client

Had a really good experience at Smith & Co with my house purchase. Alexandra and the team were amazing with communication, keeping us updated, and reassuring us when needed. Super friendly and helpful team! Thanks so much!

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M

Matter Type:

Wills

M

July 05, 2024

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Collected on:

A client

Vicky went out of her way to help me with a last minute problem a few weeks ago. Prompt, friendly and great value for money.

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Reviews collected from

Philip

Matter Type:

Residential Conveyancing

Philip

December 26, 2021

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Collected on:

Philip's experience...

Everything very efficiently dealt with in a professional and friendly way. Many thanks, Philip and Ann Young

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Dean

Matter Type:

Residential Conveyancing

Dean

December 18, 2021

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Collected on:

Dean's experience...

We had a really positive experience of buying and selling with the support of Jo Perrins and would highly recommend her.

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Georgina

Matter Type:

Residential Conveyancing

Georgina

December 13, 2021

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Collected on:

Georgina's experience...

Quick process and moving . Amber was extremely quick

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Paris

Matter Type:

Residential Conveyancing

Paris

November 22, 2021

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Collected on:

Paris's experience...

Poor communication. Did not use the app at all. Sold on use of the app, but it was not actually used.

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J Scorer

Matter Type:

Residential Conveyancing

J Scorer

October 06, 2021

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Collected on:

Julie's experience...

First class service . Jo is excellent and kept me informed every step of the way!
Can’t recommend enough!

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Smith & Co Solicitors are accredited by

accreditation
accreditation

About this branch

Description

We are located in Clarence House, a listed building on St Margaret’s Green, in the heart of Ipswich and offer free parking to our clients, to make your visit as stress-free as possible. In addition, there is nearby, on-street parking, short-term on Soane Street at a cost of £1 per 30 minutes and also medium-term parking at the Regent Theatre car park where the charge is £1.20 per hour.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Trusts
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Plaques (Scotland)
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Terrorism Abroad
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Insurance
    • Intellectual Property
    • Litigation for Holiday and Residential Parks
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
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