Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Benefits
Karen
Collected on:
Review for Ruth
Ruth is very good at her job and her knowledge is great.
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Ashtons Legal LLP
01284 762331
Ashtons Legal is an award-winning law firm with a strong focus on customer service. The legal teams provide a wide range of advice to businesses and private individuals regionally, nationally and internationally from offices across East Anglia. We are one of the largest law firms in the region with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. We are a broad service firm which employs over 400 people. Our service lines are divided into three main client groups: business, individual and those with injury services. Read more...
- Address
- IP31 1SL
- 01284 762331
- www.ashtonslegal.co.uk
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Accreditations
Other locations
Other locations
Ashtons Legal LLP
have 4 other locations
Available lawyers at Ashtons Legal LLP
How Ashtons Legal LLP Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Ashtons Legal LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Ashtons Legal LLP. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Ashtons Legal LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Ashtons Legal LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Ashtons Legal LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Ashtons Legal LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Matter Type:
Wills
joan
Collected on:
Providing LPA’s
We have used Ashtons over many years for our legal needs and have always found them most helpful and accommodating.
A representative from Ashtons Legal LLP responded to this review on 11 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Probate
Peter Larke
Collected on:
Probate
From start to finish the process was explained fully. Everything went very smoothly and is now completed. A big thank you for al your help.
A representative from Ashtons Legal LLP responded to this review on 07 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Wills
Anonymous
Collected on:
Wills
I used Ashtons Legal to draw up my Wills. They were professional, knowledgeable, and provided a first-class service with clear and practical advice. It was a smooth process, and I got timely responses with great legal knowledge. They gave clear and practical advice, and I would recommend them and use them again.
A representative from Ashtons Legal LLP responded to this review on 01 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Clinical Negligence
Patrick snelling
Collected on:
Medical information
Used this company after my wife died suddenly Amanda Cavanagh and her team were very helpful and gave me plenty of updates and serport though this hard time would recommend to anyone very friendly
A representative from Ashtons Legal LLP responded to this review on 01 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Yvonne
Collected on:
Residential Conveyancing
Andrew Skuse and other members of the team consistently provided an excellent service throughout what became a a lengthy and challenging process due to the circumstances surrounding the sale. They were always contactable, always responded extremely promptly to emails, were totally professional and efficient, as well as friendly and supportive, giving appropriate advice when required. I would thoroughly recommend Ashtons LLP to anyone requiring conveyencing services. Their fees were also extremely reasonable, in my opinion.
A representative from Ashtons Legal LLP responded to this review on 01 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Wills
Barry Garrod
Collected on:
First Class Service
We have used Ashtons Legal since 1999 it was Ashtons and Graham at the time. Found our experience very satisfactory.
A representative from Ashtons Legal LLP responded to this review on 17 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Probate
Anonymous
Collected on:
Probate for Mother's Will
Good service. Think probate was held up by solicitors at another company who took up to 6 weeks to answer questions by our solicitor.
Happy with service from Karen Loftus. Responded quickly to all of our questions and concerns.
A representative from Ashtons Legal LLP responded to this review on 17 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Medical Negligence
Matt Rounce
Collected on:
Professional, diligent & determined!
Big thanks to Mandy! In pursuit of justice & accountability my late father was blessed to have Mandy (and Ashtons) represent his case. Always willing to explain everything in terms we understood and excellent communication throughout. Mandy was a consummate professional, diligent and above all, determined to gain success in our case. Thank you for your unrelenting support.
A representative from Ashtons Legal LLP responded to this review on 17 March, 2025:
Thank you for your 5-star review of Amanda. We will pass this great feedback on to her.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Commercial mortgages
Douglas Cattanach
Collected on:
Above and beyond expectations
Charlotte was always in front with negotiations at all times. In fact without her proactive approach I don’t think we would have reached such a satisfactory conclusion She is my go to Solicitor now ! Many thanks Charlotte for all your hard work 🙏🙏
A representative from Ashtons Legal LLP responded to this review on 17 March, 2025:
Thank you for your 5-star review. We will pass on the great feedback on to Charlotte.
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Reviews collected from
Matter Type:
Employment Law
gg
Collected on:
A client
Would highly recommend ashton legal to people that need with with employment law, emily explained everything to me about the forms and helped me understand everything. Was very helpful with getting everything was done in a timely manner and was in contact with my employer as well. Thank you to Emily with all the help
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Matter Type:
International
michel
Collected on:
michel
Our experience with Ashtons Legal was excellent. Antonia Ridley-Hughes and her team were very knowledgeable and efficient, replying promptly to our enquiries and completing work in good time and at reasonable cost. Antonia helped us to negotiate the complexities of cross border (England and France) estate planning and wills with clarity and in detail. She also has a friendly manner and is always professional. We would not hesitate to recommend both Antonia and Ashtons Legal to interested parties.
A representative from Ashtons Legal LLP responded to this review on 31 March, 2025:
Thank you very much for your five star review and feedback, it is greatly appreciated. We hope to work with you again in the future.
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Matter Type:
Personal Injury Law
james
Collected on:
james
I can’t recommend Ashtons legal highly enough! From start to finish, they demonstrated exceptional professionalism, care ,dedication, and expertise. They guided me and my family through a complex situation with patience and clarity, ensuring we understood every step along the way. Their attention to detail and commitment to achieving the best possible outcome was truly impressive.
Thanks to all their hard work and persistence, we achieved a result that exceeded our expectations. My family and I are incredibly grateful for their support during a very stressful time. If you’re looking for someone who genuinely cares about their clients and goes the extra mile, Ashtons Legal is the one to trust.
We are beyond happy with the outcome and couldn’t have asked for better representation. Thank you again for everything!
A representative from Ashtons Legal LLP responded to this review on 27 March, 2025:
Thank you very much for kind words and five star review. We have shared your feedback with Mick and the team. Best wishes to you and your family.
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Matter Type:
International
Ed
Collected on:
A client
Matthew was fantastic... he resolved my father's French property issues very effectively and was a pleasure to work with.
Highly recommended.
A representative from Ashtons Legal LLP responded to this review on 24 March, 2025:
Thank you very much for the five star review and feedback.
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Matter Type:
Purchase and Sale
Adam
Collected on:
Adam
We recently sold our flat with Ashtons and the whole process was really straight forward. We didn't ever need to chase them or ask for an update, everything was communicated straight away. Thanks for all your help Amy!
A representative from Ashtons Legal LLP responded to this review on 14 February, 2025:
Thank you for your 5-star review. We will pass the great feedback on to Amy.
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Ashtons Legal LLP are accredited by
About this branch
Description
Ashtons Legal is an award-winning law firm with a strong focus on customer service. The legal teams provide a wide range of advice to businesses and private individuals regionally, nationally and internationally from offices across East Anglia. We are one of the largest law firms in the region with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. We are a broad service firm which employs over 400 people. Our service lines are divided into three main client groups: business, individual and those with injury services.
Practice areas
Ashtons Legal has specialist lawyers ready to help clients with: • agriculture and estates, commercial property, corporate and commercial services, construction, dispute resolution, employment law, franchising, HR advice, GDPR and data protection compliance, and transport and regulatory matters • family law, private client matters including Wills, powers of attorney, probate and tax and trusts, residential conveyancing, French legal services and inheritance disputes • medical negligence, personal injury and industrial disease claims, and Court of Protection advice. The firm has various niche sectors in which it is particularly strong; these include agricultural businesses, care homes, the food and drink sector, university colleges and the road transport sector.
Regulated by
Legal services
Personal areas of law
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Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
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Consumer
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Libel and Defamation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Travel rights
-
Driving offences
- Goods vehicles - operators licence
- Goods vehicles - tachograph offences
- Taxi offences
- Taxi offences - licensing investigations
- Taxi offences - points and disqualification
-
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Media and Sports
- Military
- Part Time Workers
- Pay Issue
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
-
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Child Abduction
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Domestic Violence
- Elderly care
- Elderly care home fees
- Family law
- Financial Matters
- Fixed Fee Divorce
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- Injunctions
- International Divorce
- Lasting power of attorney
- Marriage and civil partnerships
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
-
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Planning
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Second charges
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Money & Tax
- Debt and Bankruptcy
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Tax Advisory Services
- Tax Compliance Services
- Trusts
-
Personal Injury
- Accident Abroad
- Accident At Work
- Accidents At Sea And Cruise Injury
- Accidents In Public Places
- Against The Council
- Amputation
- Asbestos Compensation
- Asbestos Lung Cancer
- Asbestosis
- Back Injury At Work
- Benefits Available To Asbestos Victims
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Accident
- Car Passenger
- Carpal Tunnel Syndrome
- Children's Accident
- Children's Serious Injury
- Chronic Pain
- Cycling Accident
- Defective Work Equipment
- Diffuse Mesothelioma Payment Scheme
- Dog Bite
- Fall From Height
- Fatal Accident
- Fatal Asbestos
- Gym Injury Compensation
- Head Injury At Work
- Head and Brain Injury
- Holiday Accidents and Illness
- Holiday Sickness and Illness Compensation
- Horse Riding Injury
- Industrial Disease Compensation
- Manual Handling
- Mesothelioma Compensation
- Motor Insurance Policy
- Motorbike Accident
- No Win No Fee
- Noise-Induced Hearing Loss
- Occupational Asthma
- Osteoarthritis
- Pedestrian Accident
- Personal Injury Law
- Pleural Plaques (Scotland)
- Pleural Thickening
- Repetitive Strain Injury
- Road Traffic Accident
- Road Traffic Accident Abroad
- Serious Injury
- Skiing Injury
- Slips, Trips and Falls
- Spinal Injury Compensation
- Sports Injury
- Supermarket Accident
- Terrorism Abroad
- Tinnitus
- Vibration White Finger
- Welfare Issues After Serious Injury
- Whiplash
- Workplace Slip and Trip
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Professional Negligence
- Accountants
- Architects
- Barristers
- Engineers
- Financial advisors
- IT professionals
- Insurance brokers
- Professional Negligence
- Professional Negligence law
- Professional trustees
- Surveyors
- Tax consultants
- Valuers
-
Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- International
- Probate
- Trusts
- Wills
Business areas of law
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Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Employment of farm workers
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
- Veterinary negligence
-
Banking
- Banking
-
Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Planning law
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
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Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Insurance
- Intellectual Property
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Outsourcing agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Slander
- Small businesses
- Statutory Demands
- Summary Judgment
- Tax
- Unfair Loan Charges
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Construction
- Building contracts and professional appointments
- Construction
- Construction and engineering dispute resolution
- Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
- Crane oversailing and scaffolding licences
- Development agreements
- Development loan facilities
- Due diligence audits for banks and other financial institutions
- Engineering contracts
- Facility maintenance agreements
- Framework agreements
- In-house training
- Warranties, third party rights and reliance letters
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Dispute Resolution
- Mediation
-
Energy & Transport
- Energy
- Maritime and Shipping
-
IT & Intellectual Property
- Advertising and Marketing Compliance
- Anti-Counterfeiting and Anti-Piracy
- Computer and IT Law
- Confidential Information, Know-How and Trade Secrets
- Copyright
- Dealing with intellectual property infringements
- Design rights and product designs
- Domain Names
- GDPR
- Intellectual Property Litigation and Dispute Resolution
- Patents
- Personality and Image Rights
- Trade Marks and Designs
-
Regulations
- Environment
- Health and Safety
- Licensing