01223 363111
Ashtons Legal is an award-winning law firm with a strong focus on customer service. The legal teams provide a wide range of advice to businesses and private individuals regionally, nationally and internationally from offices across East Anglia. We are one of the largest law firms in the region with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. We are a broad service firm which employs over 400 people. Our service lines are divided into three main client groups: business, individual and those with injury services. Read more...
Ashtons Legal LLP
have 4 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Ashtons Legal LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Ashtons Legal LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ashtons Legal LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Ashtons Legal LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ashtons Legal LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Ashtons Legal LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Hannah
Collected on:
Thanks to Francesca, I received help reviewing my settlement agreement after being made redundant. She suggested some ideas for negotiation that I wouldn’t have considered which were accepted by my employer which made a difference to my personal circumstances.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Car Accident
Carl Roden
Collected on:
I came to Ashtons via a car accident insurance claim, and like the majority of people, this was something that was new to me, so it was very daunting to say the least.
Alexandra's helpful, knowledgeable and friendly manner was extremely welcomed.
Though the case took 6yrs to conclude, I was never made to feel like any question was silly or something I should already know. Alexandra always answered and explained any reasons fully, not once did I feel pressured or unsupported.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Accident At Work
Kevin Elvestad
Collected on:
My experience has been 100% brillant, working with Alexandra she has been fully dedicated and professional from start to finish with my claim. Very caring and been in touch all the way. 100% recommend Alexandra
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Mediation
Jeff
Collected on:
Michael has been of great service to us with an excellent, knowledgeable understanding of the case legal details, and an efficient manner in which to explain how best to proceed to reach a successful conclusion.
A representative from Ashtons Legal LLP responded to this review on 19 November, 2024:
Thank you for your kind review. We will pass this feedback on to Michael.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Employment Law
Chloe
Collected on:
Lisa was very supportive and worked at pace to support me.
A representative from Ashtons Legal LLP responded to this review on 01 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Litigation - Breach of contract
Duncan
Collected on:
Michael Frape was excellent and very easy to deal with - the advice was spot on, professional and delivered in a very timely fashion.
A representative from Ashtons Legal LLP responded to this review on 29 October, 2024:
Thank you for your 5-star review. We will pass the excellent feedback on to Michael.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Corporate Law
Stephen Bye
Collected on:
We contacted Ashton Legal in connection to selling our business. We were put in contact with a solicitor who specialised in the field. The solicitor contacted us and went through everything in a very professional manor and completed all the tasks with ease. Thank you for your help
A representative from Ashtons Legal LLP responded to this review on 21 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Intellectual Property Litigation and Dispute Resolution
Anonymous
Collected on:
Michael was efficient, friendly and informative. He enabled the process to run smoothly, with research done personably and exhastively. His communication was professional and fairly, and he achieved a very favourable outcome for us as a client.
A representative from Ashtons Legal LLP responded to this review on 04 October, 2024:
Thank you for your 5-star review. We will be sure to pass the good feedback on to Michael.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Wills
Mandy Herring
Collected on:
I have used Ashtons Legal several times to do a new Will. Each time they have been good on advice and preparing my Will in accordance with my wishes. I have used them previously to prepare my Lasting Power of Attorney for both health and finance too. Also very knowledgable about these matters. I would recommend them to anyone who needs legal help.
A representative from Ashtons Legal LLP responded to this review on 20 September, 2024:
Thank you for your 5-star review. The feedback is appreciated.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Wills
Anonymous
Collected on:
Christina was professional and efficient, and she made the amendments to my Will straightforward.
A representative from Ashtons Legal LLP responded to this review on 20 September, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Litigation Law
Josh
Collected on:
Ashtons is very trustworthy and reliable. I needed quick advice with a strict budget and was very satisfied. I had an initial consult with Michael who quickly identified my needs with precision and relevant knowledge. We agreed high level, strategic advice was more valuable than detailed legal research, which ended up exactly suiting my needs and staying within budget. Additionally client care was great and I felt looked after throughout - thoroughly recommend.
A representative from Ashtons Legal LLP responded to this review on 24 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you again in the future.
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Matter Type:
Employment Law
Anna
Collected on:
Claire's compassionate approach and competent, well thought-through advice were a real stronghold throughout a highly distressing situation. She was the voice of calm we could turn to and trust, she was able to see things from different angles and was incredibly generous with her time sharing her expertise, explaining patiently the details and next steps of what we had to do. She was reliable and quick to respond to our enquiries all the way through. Thank you.
A representative from Ashtons Legal LLP responded to this review on 23 July, 2024:
Thank you for your review. We will pass this positive feedback on to Claire.
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Matter Type:
Professional Negligence
Richard
Collected on:
Michael Frape of Ashtons Legal provided excellent service in handling a professional negligence claim for me. The claim was very important to me, and Michael did a highly diligent and thorough job of putting together and pursuing the initial stages of the claim, with the appropriate level of attention to detail, always dealing with the case personally. Michael adapted his fees to reflect the nature and size of the case. Michael was then forced to relinquish the case on grounds of the economics, but he gave time in completing the final stage before the handover to my new solicitor and did everything he could to ensure that went smoothly. Eventually a settlement of the case was obtained and I will always be grateful for Ashtons Legal's part in this.
A representative from Ashtons Legal LLP responded to this review on 17 July, 2024:
Thank you very much for your feedback and five star review, it is great appreciated.
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Matter Type:
Purchase and Sale
Georgina
Collected on:
We had an excellent experience with Carrie and Ashtons - good communication, clear and quick responses to any questions, all dealt with professionally - would recommend
A representative from Ashtons Legal LLP responded to this review on 03 April, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Nadine
Collected on:
I has been given the best advice and legal advice and help . Be happy to use the company again if needed.
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Ashtons Legal is an award-winning law firm with a strong focus on customer service. The legal teams provide a wide range of advice to businesses and private individuals regionally, nationally and internationally from offices across East Anglia. We are one of the largest law firms in the region with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. We are a broad service firm which employs over 400 people. Our service lines are divided into three main client groups: business, individual and those with injury services.
Ashtons Legal has specialist lawyers ready to help clients with: • agriculture and estates, commercial property, corporate and commercial services, construction, dispute resolution, employment law, franchising, HR advice, GDPR and data protection compliance, and transport and regulatory matters • family law, private client matters including Wills, powers of attorney, probate and tax and trusts, residential conveyancing, French legal services and inheritance disputes • medical negligence, personal injury and industrial disease claims, and Court of Protection advice. The firm has various niche sectors in which it is particularly strong; these include agricultural businesses, care homes, the food and drink sector, university colleges and the road transport sector.
