01473 232425
Ashtons Legal is an award-winning law firm with a strong focus on customer service. The legal teams provide a wide range of advice to businesses and private individuals regionally, nationally and internationally from offices across East Anglia. We are one of the largest law firms in the region with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. We are a broad service firm which employs over 400 people. Our service lines are divided into three main client groups: business, individual and those with injury services. Read more...
Ashtons Legal LLP
have 4 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Ashtons Legal LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Ashtons Legal LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ashtons Legal LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Ashtons Legal LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ashtons Legal LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Ashtons Legal LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Purchase and Sale
Jake
Collected on:
We recently completed the purchase of our first home, using Ashtons Legal through the recommendation of a friend. Louise was absolutely brilliant throughout the whole process, even when we experienced delays, Louise kept us up to date and informed. We would highly recommend Ashtons Legal and Louise!
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Matter Type:
Purchase and Sale
Shane
Collected on:
Buying someone out of a house is never easy, and just when we thought we were ready to go, the Land Registry thought otherwise, due to a restrictive covenant. Louise Burgess was the person who never let it go and all has now been resolved. She was professional, warm and supportive. Her team were the same. Ashtons are now my go to.
A representative from Ashtons Legal LLP responded to this review on 01 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
New home purchases and sales
Elizabeth
Collected on:
Louise was super efficient and thorough. We felt we were in good hands throughout the whole process. You hear so many stories about “having to chase” solicitors etc. not in this case, Louise was fantastic.
A representative from Ashtons Legal LLP responded to this review on 01 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Tricia
Collected on:
Louise was a great asset in dealing initially with the assent and first registration of our late mothers property and the subsequent sale of the property. Her communication was excellent, keeping us up to date with how things were progressing and explaining the different stages of sale. She was extremely personable and it was a pleasure doing business with her. I would definitely recommend her services to friends and family.
A representative from Ashtons Legal LLP responded to this review on 01 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Simeon
Collected on:
Went well as sales go had a problem with other party’s but are solicitors kept us informed
A representative from Ashtons Legal LLP responded to this review on 01 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Wills
Pearl
Collected on:
We had a very pleasant and helpful experience from start to finish. Our Solicitor Harriet Richardson was really helpful and took time to explain any details that we did not fully understand, nothing was too much trouble. Upon entering the offices we were treated in a warm and polite way and made to feel extremely comfortable. We were shown to a very welcoming waiting area and most importantly we were not kept waiting for long. As previously said we were very happy working with Harriet and would be happy to do so again if required.
A representative from Ashtons Legal LLP responded to this review on 01 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Victoria
Collected on:
Louise Burgess is an exceptionally responsive and intuitive solicitor, Louise guided me knowledgeably and professionally with ease through my conveyancing process. Wonderful experience, I recommend Louise and Ashton’s thoroughly.
A representative from Ashtons Legal LLP responded to this review on 17 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Emma
Collected on:
Louise was helpful and forward leaning in completing our conveyance. Excellent service.
A representative from Ashtons Legal LLP responded to this review on 17 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Accident At Work
David Still
Collected on:
My personal injury claim was handled by Claudia Thain from Ashtons Legal LLP. I found Claudia to be professional, diligent, honest and a pleasure to deal with.
Thank you for your help and achieving the desired outcome.
A representative from Ashtons Legal LLP responded to this review on 17 March, 2025:
Thank you for your 5-star review. This great feedback will be passed on to Claudia.
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Matter Type:
Accident At Work
Josephine Webb
Collected on:
Throughout the duration of our claim (just over a year) we felt fully supported by our solicitor who kept us in touch with progress & was very helpful answering our questions & explaining fully anything which we did not understand. Her patience, friendly manner, reassurance & dedication were exemplary & we were very happy with the final settlement.
A representative from Ashtons Legal LLP responded to this review on 19 February, 2025:
Thank you for your 5-star review of Kerry. We will pass the great feedback on to her.
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Matter Type:
Personal Injury Law
Fu
Collected on:
Very step of the way, Claudia (My solicitor) was very helpful and dealt with every hurdle professionally and promptly. Never was there any confusion or communication problems. Everything was explained professionally. Personally I felt that Claudia went out of her way to resolve every situation that would help you in the best possible way. All in all a great experience.
A representative from Ashtons Legal LLP responded to this review on 24 March, 2025:
Thank you very much for the five star review and feedback.
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Matter Type:
Settlement Agreements
Daniel
Collected on:
I had Emily Dixon as my Legal Advisor, she assisted me with my Settlement Agreement between me and my company (layoff). She was more than helpful during this process. She worked quickly and efficiently to make sure we get it done within a week and half.
She also made sure any clauses I was not happy with, were changed!
A representative from Ashtons Legal LLP responded to this review on 04 February, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Employment Law
Dunc
Collected on:
Top quality advice. Needed help with a termination agreement and Emily responded within a few hours to my request.
All done professionally and with care.
thanks
A representative from Ashtons Legal LLP responded to this review on 23 December, 2024:
Thank you very much for the five star review and feedback.
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Jamie
Collected on:
Filled in online form Monday requesting a call back. Didn't receive a call back so called them Wednesday and advised one of the team would call me. It's now the following Monday and no contact from them.
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Claire
Collected on:
Very helpful and efficient. Good communication.
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Ashtons Legal is an award-winning law firm with a strong focus on customer service. The legal teams provide a wide range of advice to businesses and private individuals regionally, nationally and internationally from offices across East Anglia. We are one of the largest law firms in the region with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. We are a broad service firm which employs over 400 people. Our service lines are divided into three main client groups: business, individual and those with injury services.
Ashtons Legal has specialist lawyers ready to help clients with: • agriculture and estates, commercial property, corporate and commercial services, construction, dispute resolution, employment law, franchising, HR advice, GDPR and data protection compliance, and transport and regulatory matters • family law, private client matters including Wills, powers of attorney, probate and tax and trusts, residential conveyancing, French legal services and inheritance disputes • medical negligence, personal injury and industrial disease claims, and Court of Protection advice. The firm has various niche sectors in which it is particularly strong; these include agricultural businesses, care homes, the food and drink sector, university colleges and the road transport sector.
