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Ashtons Legal LLP

0113 393 1930
4.8/5
1575 Client Reviews Leave a review

Ashtons Legal is an award-winning law firm with a strong focus on customer service. The legal teams provide a wide range of advice to businesses and private individuals regionally, nationally and internationally from offices across East Anglia and Yorkshire. We are one of the largest law firms in the region with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. We are a broad service firm which employs over 400 people. Our service lines are divided into three main client groups: business, individual and those with injury services. Read more...

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Ashtons Legal LLP
Ashtons Legal LLP

Accreditations

accreditation
accreditation
accreditation
accreditation
accreditation

Other locations

Other locations

Ashtons Legal LLP
have 4 other locations

Trafalgar House
Norwich
NR7 0TA

Portman House
Ipswich
IP1 1RS

The Long Barn
Bury St Edmunds
IP31 1SL

Chequers House
Cambridge
CB5 8EU

Trafalgar House
Norwich
NR7 0TA

Portman House
Ipswich
IP1 1RS

The Long Barn
Bury St Edmunds
IP31 1SL

Chequers House
Cambridge
CB5 8EU

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Available lawyers at Ashtons Legal LLP

Abby Dalziel

4.9 out of 5
(16)
Chartered Legal Executive (non-solicitor)

Alan Brown

4.8 out of 5
(12)
Solicitor

Fabienne Atkin

5.0 out of 5
(6)
Solicitor

Abbie Clapham

5.0 out of 5
(4)
Paralegal

Alexandra Lush

5.0 out of 5
(3)
Solicitor

Alexandra Maturoi

4.5 out of 5
(2)
Solicitor (non-solicitor)

Abigail Wiseman

5.0 out of 5
(1)
Solicitor

Abbie Dunnage

0.0 out of 5
(0)
Paralegal

Aimee Lawn

0.0 out of 5
(0)
Paralegal

Alice Hall

0.0 out of 5
(0)
Trainee Paralegal

Amelia Dale

0.0 out of 5
(0)
Paralegal

Bethany Kyle

0.0 out of 5
(0)
Solicitor

Katie Livings

0.0 out of 5
(0)
Paralegal

Natalie Cosgrove

0.0 out of 5
(0)
Solicitor

Zornitsa Ledlie

0.0 out of 5
(0)
French Legal Support Co-ordinator

How Ashtons Legal LLP Compares

Value for money

This firm - 90%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Ashtons Legal LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Ashtons Legal LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Ashtons Legal LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Ashtons Legal LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Ashtons Legal LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Ashtons Legal LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
2nd / 163
19th / 4585
Company & Commercial
4th / 151
14th / 4363
Housing & Property
5th / 133
47th / 4238
Family Law
5th / 123
63rd / 3838
Wills, Trusts & Probate
5th / 116
37th / 3498
Commercial Property
9th / 117
67th / 3311
Employment
3rd / 122
15th / 3101
Regulations
1st / 117
1st / 2565
Personal Injury
3rd / 120
18th / 2369
Money & Tax
7th / 88
32nd / 1837
Professional Negligence
3rd / 84
10th / 1197
IT & Intellectual Property
4th / 67
9th / 1054
Dispute Resolution
2nd / 74
9th / 1031
Clinical Negligence
1st / 65
5th / 941
Welfare & Benefits
3rd / 55
11th / 819
Banking
3rd / 59
10th / 701
Agriculture
1st / 39
4th / 595
Construction
5th / 49
20th / 581
Energy & Transport
2nd / 42
9th / 520
Driving offences
6th / 20
35th / 364

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    1376

  • Very Good

    138

  • Average

    10

  • Poor

    7

  • Awful

    44

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Janet
Housing & Property

Matter Type:

Purchase and Sale

Janet

January 21, 2025

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Collected on:

Thank you, Fabienne, your help with our house purchase was invaluable

This was our second French house purchase so we were already familiar with the process. We did still need help, however, as we had to ensure exactly what we were signing and also to ensure that the access rights to our property were correctly recognised for the future. Fabienne made sure that this was included in the Acte de Vente and she made sure that everything was correct in the Compromis de Vente too. Her help and support throughout the purchasing process was invaluable and we were very grateful for her support throughout.

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Les
Housing & Property

Matter Type:

Purchase and Sale

Les

September 27, 2024

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Collected on:

Sale of property in France

Our family sold an apartment in France, which turned out to be a very complicated and protracted process due to an unforeseen problem with the property. Fabienne managed the whole process with great patience and determination. She provided good advice and kept us fully informed throughout to a successful conclusion. We are grateful to her for her help and guidance.

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Colin

Colin

September 29, 2023

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Collected on:

French Wills review

We needed to review our French wills after 20 years and the advice we received from Helen and her team was always timely and in terminology that we could easily understand. She ensured that our French and English wills did not contradict each other and would recommend to friends in similar circumstances to us.

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Mike
Wills, Trusts & Probate

Matter Type:

International

Mike

March 08, 2023

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Collected on:

Fabienne Atkins

Fabienne helped my wife and I buy a house in France in March 2023. Fabienne was great and is 100% recommended. Clear explanations of the French process; pragmatic advice and responses when issues arose. She made the whole process hassle free. Helped with IHT planning; French wills, and recommendations for French banks and insurers. Took the initiative when a local planning issue came up. She was a pleasure to work with.

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Maurice

Maurice

May 11, 2021

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Collected on:

First Class service from true professionals

We decided to use Heslop Platt to assist whilst selling our house in the South of France. We could not have made a better choice. Whoever we dealt with was always totally responsive and we could rely on deadlines being met even when outside influences were throwing obstacles in the way. They removed all the stress and anxiety away from wondering whether everything had been interpreted correctly and at the end of the day everything finally went through smoothly. No hesitation in recommending them. Thank you again Barbara and your team.

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Nick

Nick

November 11, 2020

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Collected on:

Superb Service, very helpful!

Barbara and her team where able to locate and report on various properties my ex-wife owns in France, allowing me to safely secure rightful ownership of my own property in London. Thank you so much - massive relief!

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Tony

Tony

November 11, 2020

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Collected on:

Indispensable service for buyers of French property

Even as a French speaker and well versed in French culture, I found buying a property in France a daunting challenge. Ashtons saved me from getting into my first purchase transaction, which would have proved messy and very costly, if I did not seek their advice. Second attempt was a success and thanks to Ashtons a relaxed and secure experience. No one should buy a house a France without legal advice and Ashtons provided an excellent service in this respect. Once more a big thank you to all the team and especially Fabienne Atkin.

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Deborah
Housing & Property

Matter Type:

Purchase and Sale

Deborah

September 25, 2020

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Collected on:

Essential for buying & Selling in France

Barbara Heslop and her team are, without doubt, absolutely essential when buying and/or selling in France.

They have guided us through both processes and we could not have achieved either without their help.

Thank you for everything and do not hesitate to contact them

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Mark

Mark

May 24, 2020

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Collected on:

Excellent service

I instructed Barbara Heslop and her team when I bought in France 10 or so years ago and again when I sold the property. I am very appreciative of the high standard of service of both her and her colleagues. As a solicitor myself I was delighted with the advice and guidance I received.

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Kevin
Company & Commercial

Matter Type:

Debt Recovery

Kevin

February 21, 2025

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Collected on:

Debt settling skills

This review is for a different branch.

Abbie and Leah managed to get settled reasonably quickly three out of four long-standing business debts that I sent to them. The debtors were all firms of solicitors. The one exception was a firm of solicitors in a limited liability partnership that had had gone out of business. I was pleasantly surprised that Ashtons succeeded in getting other three debts settled. In one such case, the debtor firm was already facing debt orders approaching €2 million, so I was surprised to receive any payment at all from them. I would have no hesitation in recommending Abbie and Leah for their debt settling skills. Their fees are reasonable. I only wish that I had turned to them sooner.

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Reviews collected from

June

June

May 04, 2021

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Collected on:

June

The service this firm offers is limited.Was given a French number but absolutely no further help, not even willing to ask anyone within the firm for any help with my enquiry.Not what I expected from a firm of 'Specilists'

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Emily
Housing & Property

Matter Type:

Purchase and Sale

Emily

November 07, 2020

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Collected on:

Emily

We found them a real mixed bag on a French property purchase. They are technically proficient and in some ways did a good job, but their customer service is average and several emails would go unanswered. They also tried it on with fees, not sure they understood what fixed fees were, then pleaded poverty. I had a follow up query post completion, that they have refused to answer twice, guess they have their money and no longer interested. On balance, we wouldn't recommend them.

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gavin
Wills, Trusts & Probate

Matter Type:

International

gavin

September 28, 2019

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Collected on:

gavin

3rd time using Heslop & Platt. Great service very helpful staff.

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Our
Wills, Trusts & Probate

Matter Type:

International

Our

July 01, 2019

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Collected on:

Our

Professional and friendly team of solicitors. Our agency formed a relationship with the team over at Heslop last year. Barbara is a very pleasant lady and I'm sure we will continue to assist them with paralegals in the future.

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Ashtons Legal LLP are accredited by

accreditation
accreditation
accreditation
accreditation
accreditation

About this branch

Description

Ashtons Legal is an award-winning law firm with a strong focus on customer service. The legal teams provide a wide range of advice to businesses and private individuals regionally, nationally and internationally from offices across East Anglia and Yorkshire. We are one of the largest law firms in the region with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. We are a broad service firm which employs over 400 people. Our service lines are divided into three main client groups: business, individual and those with injury services.

Practice areas

Ashtons Legal has specialist lawyers ready to help clients with: • agriculture and estates, commercial property, corporate and commercial services, construction, dispute resolution, employment law, franchising, HR advice, GDPR and data protection compliance, and transport and regulatory matters • family law, private client matters including Wills, powers of attorney, probate and tax and trusts, residential conveyancing, French legal services and inheritance disputes • medical negligence, personal injury and industrial disease claims, and Court of Protection advice. The firm has various niche sectors in which it is particularly strong; these include agricultural businesses, care homes, the food and drink sector, university colleges and the road transport sector.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Driving offences
    • Goods vehicles - operators licence
    • Goods vehicles - tachograph offences
    • Taxi offences
    • Taxi offences - licensing investigations
    • Taxi offences - points and disqualification
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Military
    • Part Time Workers
    • Pay Issue
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Plaques (Scotland)
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Terrorism Abroad
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Professional Negligence
    • Accountants
    • Architects
    • Barristers
    • Engineers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional Negligence
    • Professional Negligence law
    • Professional trustees
    • Surveyors
    • Tax consultants
    • Valuers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Banking
    • Banking
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Insurance
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • In-house training
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • Energy & Transport
    • Energy
    • Maritime and Shipping
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Environment
    • Health and Safety
    • Licensing
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