I came into contact with Michael after my grandfather's estate and wishes were put to the test by estranged family members.
I was his main executor and main beneficiary, I was coming to terms with losing the two most important people in my life (grandparents) and all that came with the estate.
Michael had to step in and achieve ultimately what my grandad wanted after some rather troublesome contact with said estranged family.
He worded each contact perfectly, while keeping me at ease and reminding me what my options were, ultimately supporting me to the end.
One thing I can't be more grateful for is that I stated to Michael that I was dyslexic and that a lot of text was hard to absorb, so when needed he was happy to speak to me over the phone, explain his emails so that I could respond in return with an educated response.
Having the bedside manner for want of a better expression along with the grit and tenacity to get the job done is a must and I had the right guy.
I hope to soon put it behind me, and remember who this was all about but without the right support I don't know where I would be.