Boys & Maughan Solicitors

01843 842356

Boys & Maughan has been building lasting relationships with clients for over two centuries. Legal advice and assistance is available in many areas including: buying and selling residential property, landlord and tenant, divorce and family, children law, personal injury, medical negligence, employment matters, commercial property, wills, administration of estates, trusts, lasting powers of attorney, disputes with individuals and businesses, debt collection and Court of Protection matters. Read more...

Also known as - Boys & Maughan LLP

Address
83 Station Road
Birchington
Kent
CT7 9RB
01843 842356
www.boysandmaughan.co.uk

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Accreditations

Other locations

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Available lawyers at Boys & Maughan Solicitors

Christine Anderson

Anna Leach

Conveyancing Executive

Elliot Aish

Emma Harris

Conveyancing Executive (non-solicitor)

Andrea McCoy

Andrea Bartholomew

Chartered Legal Executive (non-solicitor)

Andrew Baker

Danielle Parles

Conveyancing Executive

Hannah Kemp

4.8 out of 5

(14)

Conveyancing Executive

Amanda Huber

Leah White

Frances Coupe

Bryony Ritchie

Beth Davis

Conveyancing Executive

Corrine Davies

5.0 out of 5

(1)

Chartered Tax Adviser

How Boys & Maughan Solicitors Compares

Value for money

This firm - 91%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Boys & Maughan Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Boys & Maughan Solicitors. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 3%

About Right 95%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 99%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Boys & Maughan Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Boys & Maughan Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%

No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Boys & Maughan Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 6

3rd / 4553

Company & Commercial

1st / 9

64th / 4337

Housing & Property

1st / 9

154th / 4225

Family Law

1st / 9

12th / 3834

Wills, Trusts & Probate

1st / 11

63rd / 3487

Commercial Property

1st / 10

37th / 3295

Employment

1st / 6

19th / 3083

Personal Injury

1st / 3

53rd / 2355

Professional Negligence

1st / 3

15th / 1189

Agriculture

1st / 2

17th / 607

Charities

1st / 1

6th / 563

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

2922
Very Good

494
Average

53
Poor

18
Awful

15

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Verified review

Alejandro Sesma

April 05, 2025

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Collected on:

Purchase of flat

After a rocky start of being passed on from solicitor to solicitor without notice, due to their rolling of staff, I finally landed on a great solicitor and the process went smoothly. The process, while effective, was slow due to the limited way they handle communications and the juggling of various clients. I would have preferred a more personal approach to handling the communication at the start, but I cannot complain as everything was eventually resolved positively and the new solicitor was much more approachable. I would return to Boys & Maughan again and I am grateful for their help.

A representative from Boys & Maughan Solicitors responded to this review on 08 April, 2025:

Thank you for your comments, Alejandro, and we are sorry that our initial service fell short of your expectations. The member of staff who assisted you at this stage has left our firm . While we take pride in the positive reviews, we also recognise that some clients may not be satisfied with our services. We are committed to learning from these experiences.

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patricia

April 04, 2025

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Collected on:

SALE OF MY BUNGALOW

Christine Anderson and Carol Golden her secretary , handled my sale . I am very satisfied and will use again to purchase my next property .

Lawyer named in this review:
Christine Anderson

Christine Anderson

A representative from Boys & Maughan Solicitors responded to this review on 04 April, 2025:

Thank you for your review. We are delighted that you would recommend Boys & Maughan and use us again.

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Housing & Property

Matter Type:

Residential Conveyancing

Rob

April 01, 2025

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Collected on:

Conveyances for my property sale.

Boys & Maugham have done an amazing job of conveyancing for me in the sale of my property. The team have been very professional and kept me informed throughout process to completion in only six weeks!
Would highly recommend.
Thank you.
Rob Gremo.

Lawyer named in this review:
Christine Anderson

Christine Anderson

A representative from Boys & Maughan Solicitors responded to this review on 01 April, 2025:

Thank you for sharing your experience with us, Rob. Your feedback is really appreciated and we are delighted to hear that you would recommend our services to anyone looking to move home.

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Housing & Property

Matter Type:

New home purchases and sales

Shelley

March 31, 2025

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Collected on:

Great flat sale purchase from start to finish

We had a long process for our sale but found Hannah and her team to be very responsive and super at communicating. We were very grateful to them.

Lawyer named in this review:
Hannah Kemp

Hannah Kemp

A representative from Boys & Maughan Solicitors responded to this review on 01 April, 2025:

Thank you for your review, Shelley. It is much appreciated!

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Housing & Property

Matter Type:

Right of First Refusal

Peter

March 31, 2025

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Collected on:

Completed house sale

Henna and Laura are very friendly and helpful keeping me well informed about the process of selling the property

Lawyer named in this review:
Hannah Kemp

Hannah Kemp

A representative from Boys & Maughan Solicitors responded to this review on 01 April, 2025:

Thank you so much for taking the time to leave us a rating.

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Housing & Property

Matter Type:

New home purchases and sales

kerry

March 28, 2025

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Collected on:

Recommend to all friends & family

From day one Boys & Maughan took the stress of buying my property away. Great commutation, friendly, helpful, informative and supportive. I was dreading the whole process but it was actually a great experience.

Lawyer named in this review:
Hannah Kemp

Hannah Kemp

A representative from Boys & Maughan Solicitors responded to this review on 01 April, 2025:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business and hope to serve you again in the future.

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Housing & Property

Matter Type:

New home purchases and sales

Lynn

March 24, 2025

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Collected on:

Great Service

The team at Boys and Maugham are brilliant - my sale and purchase have gone through really quickly and easily - very good communication all the way along.Would use again for sure.

Lawyer named in this review:
Christine Anderson

Christine Anderson

A representative from Boys & Maughan Solicitors responded to this review on 01 April, 2025:

Thank you for your review. We are delighted that you would use us again.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Janet

March 03, 2025

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Collected on:

Peace of Mind

From the outset, the staff at Boys & Maughan ensure your service is handled with the utmost care and efficiency. They are always available to assist with any questions or concerns and nothing is too much bother. I highly recommend!

Lawyer named in this review:
Christine Anderson

Christine Anderson

A representative from Boys & Maughan Solicitors responded to this review on 05 March, 2025:

Thank you for your review, Janet. We are delighted that you were happy with the service provided and that you would recommend Boys & Maughan.

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Housing & Property

Matter Type:

Residential Conveyancing

Ian

February 09, 2025

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Collected on:

Overall good service and support

Overall good service and support in what was a short, 3 parties, property chain, that through no fault of my solicitor became bogged down by the buyers solicitor at the bottom of the chain agreeing Exchange and Completion dates then 2 days before Exchange raising many queries which they had not bothered to raise in the previous 14 weeks.

My solicitors, the practice I am doing this review of, dealt with this sequence of events very well and kept me informed of progress.

Lawyer named in this review:
Christine Anderson

Christine Anderson

A representative from Boys & Maughan Solicitors responded to this review on 12 February, 2025:

Thank you, Ian, for taking the time to leave us with feedback. We are really happy to hear that we were able to help you with your conveyancing and will pass your comments onto the team.

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Verified review

Anonymous

January 09, 2025

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Collected on:

2/5

The reason for the 2/5 rating was due to:
- errors made by my solicitor (incorrect information given and not rectified in a timely matter)
- long periods of no contact between myself and my solicitor and my solicitor responding to the buyers solicitor
- never updated unless I reached out
- the branch advising I’d be called back the same day or following by my solicitor and this rarely happened. I had to chase
- escalation to the branch manager and then only work moved quickly
- I progressed my file by chasing third parties and waiting in hold such requesting specific documents to progress my file.

The overall impression I got was my solicitor had a dedicated 1 hour slot per week to progress my file and then it was left until the following weeks slot.

For the fee they charge, I was not satisfied with this service

A representative from Boys & Maughan Solicitors responded to this review on 17 January, 2025:

We are sorry that our service did not match your expectations. Although we are proud of the excellent feedback we generally receive here on ReviewSolicitors, we also acknowledge that clients are sometimes not fully satisfied with our services. We always aim to learn from those experiences and have reviewed our records and discussed your transaction with staff in our Birchington office, who were concerned to read your comments. They did not recognise the details of the circumstances you have described, so we tried to reach out to your via Review Solicitors to establish your details and offer a telephone conversation with our branch manager. As we haven't heard from you, we assume you wish to have no further contact.

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Reviews collected from

Josh

April 10, 2025

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Josh

Was recommended to use Christine @ Boys & Maughan by my mortgage advisor Robin, part of Davies Financial Planning.
I am very happy to say I was pleased with the overall service provided, with any queries being answered very quickly, usually within the hour.

Considering we were told that the average time to completion was 16-20 weeks upon first starting our property search, we managed to apply, exchange and complete in just under 9 weeks!

Can't thank Christine, Carol and Elaine enough for their speedy and professional service.

Highly recommended.

A representative from Boys & Maughan Solicitors responded to this review on 16 April, 2025:

Thank you, Josh, for taking the time to leave us with such positive feedback. We are really happy to hear that we were able to help you with your property sale and will pass your comments onto the team.

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Frances

March 17, 2024

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Frances

Very professional and informative

A representative from Boys & Maughan Solicitors responded to this review on 27 January, 2025:

Thank you for taking the trouble to leave a review. We appreciate your feedback.

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Kim

March 17, 2022

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Kim

Very professional, recommend.

Lawyer named in this review:
Christine Anderson

Christine Anderson

A representative from Boys & Maughan Solicitors responded to this review on 18 March, 2022:

Thank you for taking the trouble to review us, Kim. Your feedback is much appreciated.

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Housing & Property

Matter Type:

Residential Conveyancing

Ryan

November 08, 2021

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Collected on:

Ryan

Christine Anderson, completed our sale and purchase, I could not fault her work and was very professional, and excellent at giving updates on the progress.

Lawyer named in this review:
Christine Anderson

Christine Anderson

A representative from Boys & Maughan Solicitors responded to this review on 09 November, 2021:

Thank you for leaving us such a great review, Ryan. We are really pleased to hear you were happy with the service you received from Christine and we look forward to working with you again in the future.

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Housing & Property

Matter Type:

Residential Conveyancing

October 18, 2021

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Collected on:

A client

Overall the experience was good but I did have to chase a couple of times to get a response. I appreciate that with stamp duty increases etc and everyone trying to move at once put a lot of pressure on conveyancing firms but when I had to chase several times for someone to acknowledge me on more than one occasion, or when my estate agent seemed to know more than my solicitor, it did become a little frustrating. However, overall the experience was good and I am still using them for my purchase. They are thorough which is a very good thing and can argue on your behalf to get what you need to get. So yes I would recommend them as a conveyancing solicitor firm.

A representative from Boys & Maughan Solicitors responded to this review on 18 October, 2021:

Thank you for leaving us feedback, Jo. We appreciate the fact that you recognised that you were moving at a difficult time. It is widely accepted across the profession that solicitors’ usual standards of client care suffered in the run up to the Government’s stamp duty holiday deadlines. These deadlines resulted in a significant increase in activity in the property market and we had to deal with much higher volumes of emails, telephone calls and enquiries. Now that the holidays have passed, things are steadily returning to normal and our teams are feeling greatly relieved that they can take more time to liaise with clients and respond to their queries once again. We are also glad that you are using us for your purchase and recognise Stephanie’s thoroughness. It's something Stephanie is well known for and we're pleased her efforts have resonated with you.

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