Boys & Maughan Solicitors

01843 842356

Boys & Maughan has been building lasting relationships with clients for over two centuries. Legal advice and assistance is available in many areas including: buying and selling residential property, landlord and tenant, divorce and family, children law, personal injury, medical negligence, employment matters, commercial property, wills, administration of estates, trusts, lasting powers of attorney, disputes with individuals and businesses, debt collection and Court of Protection matters. Read more...

Also known as - Boys & Maughan LLP

Address
83 Station Road
Birchington
Kent
CT7 9RB
01843 842356
www.boysandmaughan.co.uk

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Accreditations

Other locations

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Available lawyers at Boys & Maughan Solicitors

Christine Anderson

Anna Leach

Conveyancing Executive

Elliot Aish

Emma Harris

Conveyancing Executive (non-solicitor)

Andrea McCoy

Andrew Baker

Andrea Bartholomew

Chartered Legal Executive (non-solicitor)

Danielle Parles

5.0 out of 5

(13)

Conveyancing Executive

Leah Chambers

Hannah Kemp

Conveyancing Executive

Amanda Huber

Frances Coupe

Bryony Ritchie

Corrine Davies

Chartered Tax Adviser

Beth Davis

0.0 out of 5

(0)

Conveyancing Executive

How Boys & Maughan Solicitors Compares

Value for money

This firm - 91%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Boys & Maughan Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Boys & Maughan Solicitors. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 4%

About Right 95%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 99%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Boys & Maughan Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Boys & Maughan Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%

No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Boys & Maughan Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 6

11th / 4632

Company & Commercial

1st / 9

73rd / 4392

Housing & Property

1st / 9

129th / 4260

Family Law

1st / 9

8th / 3858

Wills, Trusts & Probate

1st / 11

68th / 3518

Commercial Property

1st / 10

31st / 3339

Employment

1st / 6

12th / 3116

Personal Injury

1st / 3

56th / 2387

Professional Negligence

1st / 3

13th / 1207

Agriculture

1st / 2

15th / 596

Charities

1st / 1

6th / 570

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

2766
Very Good

462
Average

50
Poor

17
Awful

13

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Verified review

Anonymous

January 09, 2025

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Collected on:

2/5

The reason for the 2/5 rating was due to:
- errors made by my solicitor (incorrect information given and not rectified in a timely matter)
- long periods of no contact between myself and my solicitor and my solicitor responding to the buyers solicitor
- never updated unless I reached out
- the branch advising I’d be called back the same day or following by my solicitor and this rarely happened. I had to chase
- escalation to the branch manager and then only work moved quickly
- I progressed my file by chasing third parties and waiting in hold such requesting specific documents to progress my file.

The overall impression I got was my solicitor had a dedicated 1 hour slot per week to progress my file and then it was left until the following weeks slot.

For the fee they charge, I was not satisfied with this service

A representative from Boys & Maughan Solicitors responded to this review on 17 January, 2025:

We are sorry that our service did not match your expectations. Although we are proud of the excellent feedback we generally receive here on ReviewSolicitors, we also acknowledge that clients are sometimes not fully satisfied with our services. We always aim to learn from those experiences and have reviewed our records and discussed your transaction with staff in our Birchington office, who were concerned to read your comments. They did not recognise the details of the circumstances you have described, so we tried to reach out to your via Review Solicitors to establish your details and offer a telephone conversation with our branch manager. As we haven't heard from you, we assume you wish to have no further contact.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Carol lucas

January 07, 2025

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Collected on:

Patience

We had a lengthy sale and purchase and at all times we were kept up to date and well informed.

Lawyer named in this review:
Christine Anderson

Christine Anderson

A representative from Boys & Maughan Solicitors responded to this review on 08 January, 2025:

Thank you for sharing your experience with us. We hope to assist you again in the future.

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Housing & Property

Verified review

Matter Type:

New home purchases and sales

Gregory davidson

January 02, 2025

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My conveyancer of choice

I would choose Boys and Maughan again when i buy or sell a property. I did find the elos online system a bit troublesome to use, but no doubt it is an essential part of smoothing the process. A shame that my buyer didn't use a solicitor who was equally efficient.

Lawyer named in this review:
Christine Anderson

Christine Anderson

A representative from Boys & Maughan Solicitors responded to this review on 08 January, 2025:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business and hope to serve you again in the future.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Anonymous

December 17, 2024

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Collected on:

Conveyance

I particularly like the contact from Conveyancing. My only criticism was that all correspondence was not addressed to me, my name was admitted. I realised that the correspondence is the same/ish for all clients however to not be addressed by name is in my view impolite.

Lawyer named in this review:
Christine Anderson

Christine Anderson

A representative from Boys & Maughan Solicitors responded to this review on 20 December, 2024:

Thank you for taking the time to share your experience with us. We will pass your comments onto Christine.

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Housing & Property

Matter Type:

Residential Conveyancing

gavin

December 17, 2024

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Highly recommended

Leah (Chambers) was extremely helpful and efficient during our house sale which we had to accelerate in advance of the normal timeframe for personal reasons. She pushed it through as requested - clearly brining the purchasers' solicitor on board, and throughout the process she was friendly and communicated clearly.

Lawyer named in this review:
Leah Chambers

Leah Chambers

A representative from Boys & Maughan Solicitors responded to this review on 17 December, 2024:

Thank you for taking the time to share your experience with us, Gavin. It is really pleasing to hear how we were able to guide you through the process. We will pass your comments onto Leah.

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Housing & Property

Verified review

Matter Type:

Purchase and Sale

Anonymous

December 12, 2024

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Bungalow Sale

Although I didn't meet the solicitor for the sale of my late aunt's bungalow, the service I received from both solicitor and estate agent was efficient and professional. The sale went through speedily and I was kept informed throughout.

Lawyer named in this review:
Christine Anderson

Christine Anderson

A representative from Boys & Maughan Solicitors responded to this review on 17 December, 2024:

Thank you for the wonderful review and for taking the time to share your feedback with us.

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Housing & Property

Verified review

Matter Type:

Buying at auction

Anna Adams

November 22, 2024

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Friendly, approachable + efficient.

As first time buyers, we found the process daunting, but were impressed with how easy it ended up being. They were approachable and easy to contact, and managed to meet our tight deadlines.

A representative from Boys & Maughan Solicitors responded to this review on 28 November, 2024:

Thank you for the kind words, Anna!

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Anonymous

November 19, 2024

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Highly Professional Solicitor Service

I highly recommend this solicitor, who came highly recommended by my family. While their fees aren't the cheapest on the market, they are absolutely worth it for the exceptional service you receive. One of the standout features is their transparent pricing—right from the start, their website provides an instant quote with a clear price breakdown.

Christine, who handled my case, was truly exceptional. She was incredibly responsive, and we communicated seamlessly via email without the need for constant phone calls. Her replies were prompt, precise, and professional, making the process very efficient. Her attention to detail and firm yet clear communication style gave me great confidence throughout the process.

As a first-time buyer, the experience of purchasing a home was nerve-wracking, but Christine’s thoroughness made it much easier. I went through three failed transactions, but I’m grateful for Christine’s sharp eye and expertise in identifying serious issues, such as false advertisements and disputes over land ownership. Her diligence saved me from potentially costly mistakes.

For anyone seeking a professional, responsive, and detail-oriented solicitor, I cannot recommend this service enough. They truly go above and beyond to protect your interests.

Lawyer named in this review:
Christine Anderson

Christine Anderson

A representative from Boys & Maughan Solicitors responded to this review on 21 November, 2024:

Thank you for taking the time to share your experience with us. It is really pleasing to hear how we were able to guide you through the process. We will pass your comments onto Christine.

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Housing & Property

Matter Type:

Residential Conveyancing

Luis-Manuel

November 15, 2024

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A fantastic service

I am currently living abroad and the process was made seamless service.

Lawyer named in this review:
Christine Anderson

Christine Anderson

A representative from Boys & Maughan Solicitors responded to this review on 19 November, 2024:

Thank you for the 5-stars!

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Housing & Property

Verified review

Matter Type:

Transfer of title

Anonymous

October 30, 2024

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Good Support & Knowledgeable advice

From start to finish, no drama, just a smooth transition.

Lawyer named in this review:
Christine Anderson

Christine Anderson

A representative from Boys & Maughan Solicitors responded to this review on 31 October, 2024:

Thank you for sharing your experience with us.

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Reviews collected from

Frances

March 17, 2024

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Frances

Very professional and informative

A representative from Boys & Maughan Solicitors responded to this review on 18 March, 2024:

Thank you for taking the trouble to leave a review,. We appreciate your feedback.

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Kim

March 17, 2022

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Kim

Very professional, recommend.

Lawyer named in this review:
Christine Anderson

Christine Anderson

A representative from Boys & Maughan Solicitors responded to this review on 18 March, 2022:

Thank you for taking the trouble to review us, Kim. Your feedback is much appreciated.

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Housing & Property

Matter Type:

Residential Conveyancing

Ryan

November 08, 2021

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Ryan

Christine Anderson, completed our sale and purchase, I could not fault her work and was very professional, and excellent at giving updates on the progress.

Lawyer named in this review:
Christine Anderson

Christine Anderson

A representative from Boys & Maughan Solicitors responded to this review on 09 November, 2021:

Thank you for leaving us such a great review, Ryan. We are really pleased to hear you were happy with the service you received from Christine and we look forward to working with you again in the future.

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Housing & Property

Matter Type:

Residential Conveyancing

October 18, 2021

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A client

Overall the experience was good but I did have to chase a couple of times to get a response. I appreciate that with stamp duty increases etc and everyone trying to move at once put a lot of pressure on conveyancing firms but when I had to chase several times for someone to acknowledge me on more than one occasion, or when my estate agent seemed to know more than my solicitor, it did become a little frustrating. However, overall the experience was good and I am still using them for my purchase. They are thorough which is a very good thing and can argue on your behalf to get what you need to get. So yes I would recommend them as a conveyancing solicitor firm.

A representative from Boys & Maughan Solicitors responded to this review on 18 October, 2021:

Thank you for leaving us feedback, Jo. We appreciate the fact that you recognised that you were moving at a difficult time. It is widely accepted across the profession that solicitors’ usual standards of client care suffered in the run up to the Government’s stamp duty holiday deadlines. These deadlines resulted in a significant increase in activity in the property market and we had to deal with much higher volumes of emails, telephone calls and enquiries. Now that the holidays have passed, things are steadily returning to normal and our teams are feeling greatly relieved that they can take more time to liaise with clients and respond to their queries once again. We are also glad that you are using us for your purchase and recognise Stephanie’s thoroughness. It's something Stephanie is well known for and we're pleased her efforts have resonated with you.

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Housing & Property

Matter Type:

Residential Conveyancing

jacqui

September 30, 2021

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jacqui

My house purchase with Boys and Maughan was dealt with at the highest standard and fully recommend them 100%

Lawyer named in this review:
Christine Anderson

Christine Anderson

A representative from Boys & Maughan Solicitors responded to this review on 01 October, 2021:

Thank you for leaving us such a positive review, Jacqui. We really appreciate the trouble you have gone to.

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