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Boys & Maughan Solicitors

01227 813400
4.8/5
3201 Client Reviews Leave a review

Boys & Maughan has been building lasting relationships with clients for over two centuries. Legal advice and assistance is available in many areas including: buying and selling residential property, landlord and tenant, divorce and family, children law, personal injury, medical negligence, employment matters, commercial property, wills, administration of estates, trusts, lasting powers of attorney, disputes with individuals and businesses, debt collection and Court of Protection matters. Read more...

Also known as - Boys & Maughan LLP

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Boys & Maughan Solicitors
Boys & Maughan Solicitors
Boys & Maughan Solicitors
Boys & Maughan Solicitors
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Boys & Maughan Solicitors

Accreditations

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Other locations

Other locations

Boys & Maughan Solicitors
have 5 other locations

57 Queen Street
Ramsgate
CT11 9EJ

India House
Margate
CT9 1PZ

99 High Street
Broadstairs
CT10 1NQ

32 St George's Place
Canterbury
CT1 1UT

83 Station Road
Birchington
CT7 9RB

57 Queen Street
Ramsgate
CT11 9EJ

India House
Margate
CT9 1PZ

99 High Street
Broadstairs
CT10 1NQ

32 St George's Place
Canterbury
CT1 1UT

83 Station Road
Birchington
CT7 9RB

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Available lawyers at Boys & Maughan Solicitors

Lesley Saunders

4.8 out of 5
(39)
Licensed Conveyancer

Helen Knowles

5.0 out of 5
(38)
Senior Conveyancer

Sarah Court

4.7 out of 5
(26)
Paralegal (non-solicitor)

Fred Maltby

4.8 out of 5
(20)
Solicitor

Zoey Arscott

4.8 out of 5
(15)
Senior Chartered Legal Executive (non-solicitor)

Rebecca Buckley

4.7 out of 5
(9)
Solicitor

Frances Coupe

4.8 out of 5
(4)
Solicitor

Richard Giles

4.8 out of 5
(4)
Solicitor

Bryony Ritchie

4.8 out of 5
(2)
Solicitor

Temidayo Banwo

4.8 out of 5
(2)
Solicitor

Joanna Illingworth

5.0 out of 5
(1)
Solicitor

Patrycja Standen

5.0 out of 5
(1)
Paralegal (non-solicitor)

Peer Le Fleming

0.0 out of 5
(0)
Solicitor

Polly Clark

5.0 out of 5
(0)
Legal Executive

Tyler Greenland

0.0 out of 5
(0)
Trainee Solicitor

How Boys & Maughan Solicitors Compares

Value for money

This firm - 91%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Boys & Maughan Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Boys & Maughan Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 5%
About Right 93%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Boys & Maughan Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Boys & Maughan Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Boys & Maughan Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Boys & Maughan Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Boys & Maughan Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 13
11th / 4662
Company & Commercial
1st / 14
59th / 4424
Housing & Property
1st / 9
126th / 4270
Family Law
1st / 16
8th / 3864
Wills, Trusts & Probate
1st / 11
64th / 3533
Commercial Property
1st / 15
35th / 3351
Employment
1st / 13
30th / 3128
Personal Injury
1st / 11
52nd / 2406
Professional Negligence
1st / 8
11th / 1212
Agriculture
1st / 8
16th / 597
Charities
1st / 7
4th / 571

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    2681

  • Very Good

    445

  • Average

    48

  • Poor

    16

  • Awful

    11

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Peter

Verified review

This review has been left by a verified client who used Boys & Maughan Solicitors.

Peter

November 06, 2024

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Collected on:

Smooth and successful conveyancing experience

Both Helen Knowles herself and the colleagues to whom some of the work was delegated were founts of wisdom and sources of comfort through what might otherwise have been an unnerving process! She dealt very calmly and efficiently with the pressure that crept in as the finishing line came into view. Although the absence from the Updates and Documents sections of my online account of much that I was sent by other means (by email or through the post) could be thought to constitute a small shortcoming - not individual but corporate - in respect of communication, all else about the service we received was everything for which we could have asked.

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Anonymous
Family Law

Verified review

This review has been left by a verified client who used Boys & Maughan Solicitors.

Matter Type:

Lasting power of attorney

Anonymous

November 05, 2024

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Collected on:

Lasting Power of attorney health and welfare & property and financial affairs

Efficient, friendly, clear advice and executed brilliantly. Good value for money. I would recommend the service to anyone.

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Fiona Johnson

Verified review

This review has been left by a verified client who used Boys & Maughan Solicitors.

Fiona Johnson

November 04, 2024

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Collected on:

Farm House

Helen was helpful with our purchasing of a Farm. We also found Meg to be extremely able and helpful and Richard assisted when Helen was absent as we had a time constraint so he helped move things along. Overall it was a great experience and we achieved our target of completion before the budget, thus saving a very large amount of money! Thank you everyone for helping make that happen. This was a much more complicated conveyencing than previously - as Helen has done two other houses for us, but the farm land made this more difficult for us to understand and yet Helen was able to help as was Meg with any questions I had.

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Anonymous

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This review has been left by a verified client who used Boys & Maughan Solicitors.

Anonymous

October 20, 2024

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Collected on:

Amazing

I was very nervous and anxious as it was my first time visiting a solicitor but as soon as I sat down with Joanna she made me feel at ease and very comfortable. I feel she listened to me and has my best interests at heart and provided an amazing service. I feel I’m in safe hands.

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Bob
Family Law

Verified review

This review has been left by a verified client who used Boys & Maughan Solicitors.

Matter Type:

Lasting power of attorney

Bob

October 16, 2024

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Collected on:

LPA

Superb and excellent for the elderly.

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Roland Evans
Housing & Property

Verified review

This review has been left by a verified client who used Boys & Maughan Solicitors.

Matter Type:

Residential Conveyancing

Roland Evans

September 10, 2024

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Collected on:

"Longacre" conveyancing

I cannot praise Helen Knowles and her team enough for their sympathetic, friendly and highly professional handling of the sale of my late mothers property. Despite a difficult easement, a rogue purchaser and a less than efficient estate agent the sale was completed with sympathy, great suggestions and a proactive attitude which impressed me unmeasurably. Superb!

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Nick Hancock
Housing & Property

Verified review

This review has been left by a verified client who used Boys & Maughan Solicitors.

Matter Type:

Residential Conveyancing

Nick Hancock

September 10, 2024

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Collected on:

Lesley Saunders - Simply the best

Lesley Saunders is an outstanding conveyancer, thorough, efficient, excellent communicator, and value for money. I would recommend her without hesitation for a first class service.

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John Russell
Housing & Property

Verified review

This review has been left by a verified client who used Boys & Maughan Solicitors.

Matter Type:

Residential Conveyancing

John Russell

September 07, 2024

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Collected on:

Use local

We had a very good experience with Boys And Maughan
All was very professional
Our problems were all with purchasers
The instructed a company from internet based in Wales
It seems what we could do in a couple fog days took sometimes weeks from them
We got there in the end thanks to Boys and Maughan
Morale is
Use a local conveyancer
It pays off

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Owen
Consumer

Verified review

This review has been left by a verified client who used Boys & Maughan Solicitors.

Matter Type:

Litigation Law

Owen

August 30, 2024

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Collected on:

Transfer of funds to a third party

Temi gave good accurate advice on how to proceed. Some complications were dealt with efficiently. My involvement was minimal. Which is what i required. Thank you.

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Peter
Housing & Property

Verified review

This review has been left by a verified client who used Boys & Maughan Solicitors.

Matter Type:

Residential Conveyancing

Peter

August 30, 2024

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Collected on:

Conveyancing

We have used Boys & Maughan before for conveyancing and their knowledge, efficiency and helpfulness made us choose BM again. Especially Lesley Saunders.

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Reviews collected from

Ana

Ana

November 20, 2024

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Collected on:

Ana

I had excellent experience with Boys&Maughan Solicitors. Richard Gilles hepled me with professional invaluable advice. I can honestly say Richard Gilles absolutely brilliant Solicitor. Highly recommend! Ana Jankovskaja

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AH

AH

November 08, 2022

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Collected on:

A client

Good service polite helpful staff

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Tamsin

Tamsin

June 29, 2022

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Collected on:

Tamsin

A friendly and helpful solicitors firm have been very happy with all the work they have completed for me.

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ben

ben

April 18, 2022

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Collected on:

ben

A very very good solicitors who I'm so pleased that i chose to fight my case.

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John

John

July 23, 2020

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Collected on:

John

I must point out that my complaint is not with Boys and Maughan, however, my grievance is with Gardner Croft, who amalgamated with them on 2nd May 2023.

I had previously made a complaint in 2019 after they had acted for me in a house purchase, which I had to take to the Legal Ombudsman, who concluded that their service had fallen short of a reasonable standard, however, it still cost me £3000.

After selling the house I found that I needed to make another complaint, so, on 23/12/2022 I emailed them and on 03/01/2023 I received a reply, which contained an attachment of their Client Complaint Procedures which contained the following:

Written complaints will be acknowledged in within 7 days of receipt whereby the name of the person responsible for handling the complaint will be confirmed. A full reply will be sent as soon as the matter has been investigated and our proposals for dealing with your concerns have been agreed upon. In any case, we will always endeavour to provide a full response within 28 days. If that is not possible, an interim response will be given explaining why it is not possible to meet this deadline, when we expect our investigations to be completed and a response finalised. You should allow us up to eight weeks to resolve your complaint. If after eight weeks we have not dealt with your complaint to your satisfaction, you can involve the Legal Ombudsman.

When I did not get an answer or an interim response after 8 weeks I took the matter to the Legal Ombudsman, it was only after they were involved that I received a reply on 10/07/2023.

During the period from making my complaint to actually getting a reply, the firm had amalgamated and email addresses changed, without informing me.

My experiences with this firm has not only left me considerably out of pocket, but has also been extremely stressful and time consuming. My advise to anyone is avoid them at your peril!!!

This is a new review posted on 21/05/2024

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Boys & Maughan Solicitors are accredited by

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About this branch

Description

Boys & Maughan Solicitors is an award winning law firm offering local legal services to individuals and businesses. Founded more than two centuries ago, we have offices in Margate, Birchington, Broadstairs, Canterbury and Ramsgate. Our specialisms include conveyancing, commercial property, landlord & tenant, divorce and family law, disputes & litigation, personal injury, wills & probate, and employment law.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Military
    • Part Time Workers
    • Pay Issue
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Personal Injury
    • Accident Abroad
    • Accident At Work
  • Professional Negligence
    • Accountants
    • Architects
    • Barristers
    • Engineers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional Negligence
    • Professional Negligence law
    • Professional trustees
    • Surveyors
    • Tax consultants
    • Valuers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Debt Recovery
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