02380 226891
Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense. Read more...
Eric Robinson Solicitors
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Eric Robinson Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Eric Robinson Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Eric Robinson Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Eric Robinson Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Eric Robinson Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Eric Robinson Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Wills
George
Collected on:
It was a pleasure dealing with Leigh Burwood, who provided a first rate service within a tight timescale. She is personable, professional, highly efficient with excellent communication skills and an eye for detail. Many thanks.
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This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Wills
Ginny
Collected on:
Matthew was most helpful and took time to answer concerns.
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This review has been left by a verified client who used Eric Robinson Solicitors.
Anonymous
Collected on:
Very straightforward and sensible advice.
A representative from Eric Robinson Solicitors responded to this review on 07 January, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Caroline Aubrey
Collected on:
Excellent advice given and all our wishes captured in a simple and easy to read manner
A representative from Eric Robinson Solicitors responded to this review on 03 January, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Wills
Anonymous
Collected on:
Eric Robinson solicitors provided us with a very professional service with excellent advice throughout the process. On completion of the wills we felt happy that we had satisfactory wills that met our needs and covered all circumstances which may occur in the future.
A representative from Eric Robinson Solicitors responded to this review on 03 January, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Owen
Collected on:
Flavia Mongiello prepared my will which although fairly straightforward was done in a methodical and patient manner so it appeared to me all the details had been covered . The meeting to discuss my wishes was relaxed and tactful ( Professional Paralegal in attendance as well ) and the final document looks very comprehensive . The whole process was hassle free and very pleased all now completed ,in a timely fashion .
A representative from Eric Robinson Solicitors responded to this review on 03 January, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Jonathan Lewington
Collected on:
Eric Robinson always provide a very professional, courteous and excellent service in all aspects of my experience with them.
A special thank you to Matthew Porter in the preparation and handling of mine and my wife's wills.
A representative from Eric Robinson Solicitors responded to this review on 03 January, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Jude Taylor
Collected on:
Matthew did our Wills recently, he was friendly and professional, and gave good advice - Matthew clearly has excellent knowledge in this field. The service was prompt efficient, would definitely recommend.
A representative from Eric Robinson Solicitors responded to this review on 29 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Faull
Collected on:
Excellent and very efficient service from all the staff at Hedge End. Matthew was very professional and patient. We did not feel at all rushed as he explained everything in detail.
A representative from Eric Robinson Solicitors responded to this review on 29 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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JAMES
Collected on:
I set out on my conveyancing journey with a fantastic staff member, great contact and working hard for the money, i couldn't have been happier. Sadly he left prior to the completion and the staff who took over were a poor substitute. Ignored emails, phones turned off and finally a gracious offer of reduced fee's for the new persons work... in which they had not completed any. I am absolutely happy to pay the bill but please don't pretend that i am paying for your work when it was your predecessor. Needless to say i will not be returning.
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eddie
Collected on:
Quick, efficient and most helpful.
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vicky
Collected on:
Excellent efficient service.
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Dawn
Collected on:
All staff have been friendly, given accurate advice and been totally transparent re. pricing , timescales etc.
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Jennifer
Collected on:
I just bought my first home, and Angela Payne helped me. I could not be happier all around with both the purchase, and the service that Angela provided me. Her attention to detail saved me in a few instances, and her timely, professional, and accurate handling of my purchase was just fantastic. I am over the moon with this commitment, and I don't think I could have done it without Angela. I highly recommend her for your legal needs, and will use her again if/when the time comes.
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Elliot
Collected on:
First house- We used Eric Robinson when buying our first house. Communication was amazing and they made the process very stress free (As stress free as moving house can be). Thankyou to Kelly and Charlotte!
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Matter Type:
Residential Conveyancing
Jack William David
Collected on:
Thanks to Kelly Cottrell for her help with anything.
A representative from Eric Robinson Solicitors responded to this review on 07 January, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Sheryl Anne
Collected on:
Always pleased with the service received, and highly recommend
A representative from Eric Robinson Solicitors responded to this review on 03 January, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Chris
Collected on:
Hannah has been excellent help with everything involved with this house purchase. Very knowledgeable and quick to respond.
Thanks Hannah.
A representative from Eric Robinson Solicitors responded to this review on 29 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Darrin Anthony
Collected on:
Very professional service.very
Friendly staff and easy to talk
To.
A representative from Eric Robinson Solicitors responded to this review on 29 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Eleanor Lucy
Collected on:
Kelly and Charlotte were brilliant, diligent and quick throughout the process of my house purchase. I've worked with them before and I'd work with them again. Thank you!
A representative from Eric Robinson Solicitors responded to this review on 07 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Since its inception in 1964 the firm has expanded significantly beyond its Southampton base to open offices in Chandlers Ford, Lymington, Winchester and Richmond (London). The firm’s presence now extends to 6 offices across the South. The firm’s fundamental objective is to provide friendly and clear expert legal advice to whoever needs it and this mantra has never wavered since the firm’s early days in the Southampton suburbs. The mission statement ‘Making Law Make Sense’ has been the foundation of the firm’s approach to client service and to ensure both accessibility and approachability.
