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How Eric Robinson Solicitors Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Eric Robinson Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Eric Robinson Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 3%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Eric Robinson Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Eric Robinson Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Eric Robinson Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Eric Robinson Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    1735
  • Very Good

    43
  • Average

    11
  • Poor

    11
  • Awful

    42

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
P Young

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Wills

P Young

March 24, 2025

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Will

Excellent service throughout. All completed and fully explained in a very timely manner. I would definitely recommend.

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P Bird

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

P Bird

March 24, 2025

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Satisfied

Satisfied

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L K Duffy

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Wills

L K Duffy

March 21, 2025

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Codicil to Wills

Very efficient, professional and friendly service.

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Mr P Fredericks

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Wills

Mr P Fredericks

March 21, 2025

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Will Writing

Very Satisfied with advice given and the will writer itself.

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C Short

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

C Short

March 03, 2025

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Greg, Donna and the team

My experience with Greg and Donna has been honestly great from start to finish. From the first day they made me feel heard and dealt with my case in an efficient manner, all the while taking the time to make sure I was informed and comfortable with each step. Cant praise them enough

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Min Grant

Min Grant

February 17, 2025

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Eric Robinson Solicitors

Tanya delivered a very professional and efficient legal service. She listened my details; clear and straightaway answered my questions in person and via emails, it made me easy to understand. I am very happy.

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R Penny

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Wills

R Penny

January 31, 2025

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Last Will

Wife and I were very satisfied with our solicitor who we thought was very knowledgeable and patient with us.

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D Edwards

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Wills

D Edwards

January 31, 2025

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Will making

The whole matter was dealt with efficiently and with due reference to our particular needs.

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T Grist

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Wills

T Grist

January 31, 2025

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Will and Testament

Emma was great, friendly, talked us through it all in layman terms made it easy and simple to understand.

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R Hampton

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Wills

R Hampton

January 31, 2025

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Wills

Mr Elloway made me feel comfortable. He was very helpful and more than happy to pass on his name to my friends.

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Reviews collected from

Giles

Giles

March 25, 2025

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Giles

I have just sold my late Dads house through Cathy Bailey in the conveyancing team at Eric Robinson, Bitterne. The service provided was absolutely exceptional. The communication was very good and Cathy went the extra mile to chase the buyers solicitors and to find documents to answer queries from the buyer. Could not recommend more highly!

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Linda

Linda

February 13, 2025

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Linda

I have sold 2 properties through Eric Robinson Bitterne and have always found them to be very helpful. I have always dealt with Cathy Bailey, she is very efficient and communicates well, keeping me informed and answering any queries promptly, which I have really appreciated.
I am happy to recommend their service for conveyincing and other matters I have consulted them for
Ms L Misseldine

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Nadia

Nadia

February 11, 2025

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Nadia

Used Eric Robinson Bitterne in the past and again more recently and will definitely use their services in the future. Samantha Gilby was exceptional and responded to all of my queries promptly, dealing with my case very efficiently.

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Greg

Greg

January 16, 2025

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Greg

Sale of our flat in Southampton completed, finally, today. A very difficult and stressful sale with buyers, and their solicitor, not complying agreements, missing deadlines, apparently delaying at every turn. Cathy Baily handled all these hurdles with utter professionalism. She provided us with direct feedback in a prompt manner and helped us keep our cool when the wheels appeared to be falling off the bus over Christmas. I have no hesitation whatsoever in recormending Cathy to anyone looking to buy or sell property in the United Kingdom. Well done Cathy! Thank you so much.

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Corinne

Corinne

January 10, 2025

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Corinne

We have just completed on the sale of our property and used Eric Robinson in Bitterne. We were nervous going into the process of using a solicitor due to a previous issue with our last sale and the solicitor we used. However ER have restored our faith in solicitors! Allison & Michelle dealt with our sale from start to finish and have been amazing, the service received has been outstanding and the whole experience seamless. I highly recommend Eric Robinson and will most definitely be using them again when it comes to our next purchase. Thank you so much!

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Reviews collected from

Joelle Elisabeth Beate

Matter Type:

Residential Conveyancing

Joelle Elisabeth Beate

March 27, 2025

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Joelle Elisabeth Beate's experience...

Eric Solicitors have been exceptional. Never having done this before, they made the process seamless and doable. Always on hand with anything. I just can't thank you enough!

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Duncan James

Matter Type:

Residential Conveyancing

Duncan James

March 25, 2025

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Duncan James's experience...

Samantha Gilby works her socks off to deliver a fantastic service that helps extinguish problems, answer queries quickly and gives very helpful advice. Could not recommend her highly enough, sterling job cheers

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Louise

Matter Type:

Residential Conveyancing

Louise

March 11, 2025

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Louise's experience...

Michelle has been an absolute star. Always available by email to answer any queries, and to offer support when things didn't go quite according to plan. Big shout out to Alli also, who again has been of great assistance and support.
Anyone looking for a great conveyancing team, these 2 are the ones you should instruct, no hesitation in recommending them.

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James

Matter Type:

Residential Conveyancing

James

December 20, 2024

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James's experience...

Fantastic solicitor ! After a terrible experience. With the last one we used, we are so happy with the way things have gone this time round using Eric Robinson

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Eric Robinson Solicitors are accredited by

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About this branch

Description

Since its inception in 1964 the firm has expanded significantly beyond its Southampton base to open offices in Chandlers Ford, Lymington, Winchester and Richmond (London). The firm’s presence now extends to 6 offices across the South. The firm’s fundamental objective is to provide friendly and clear expert legal advice to whoever needs it and this mantra has never wavered since the firm’s early days in the Southampton suburbs. The mission statement ‘Making Law Make Sense’ has been the foundation of the firm’s approach to client service and to ensure both accessibility and approachability.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Harassment/Bullying at Work
    • Maternity and Paternity
    • Military
  • Family Law
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Financial Matters
    • Grandparents' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Leasehold properties
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Property Disputes
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Tenant Eviction
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
  • Professional Negligence
    • Barristers
    • Financial advisors
    • Insurance brokers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Commercial Law
    • Credit Control
    • Debt Recovery
    • Employment - business
    • Intellectual Property
    • Tax
  • Dispute Resolution
    • Mediation
  • Regulations
    • Licensing
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