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How Eric Robinson Solicitors Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Eric Robinson Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Eric Robinson Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 1%
About Right 97%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Eric Robinson Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Eric Robinson Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Eric Robinson Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Eric Robinson Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    1568
  • Very Good

    40
  • Average

    11
  • Poor

    7
  • Awful

    38

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Residential Conveyancing

Anonymous

November 19, 2024

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Excellent service from everyone at Eric Robinson

We have had excellent service from Eric Robinson with conveyancing. All the solicitors and all of the reception staff have been outstanding in looking after us. Good communication at all times by phone and email. We always use Eric Robinson and highly recommend them. At a time which is very stressful, they have made everything easy for us. Thanks for great service.

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Anthony R.

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Anthony R.

November 13, 2024

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Conveyancing.

Sarah Hogarty and her legal assistant Charlotte Turner were great, they were calm, responsive, reassuring, polite and very professional.

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Lisa Saunders

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This review has been left by a verified client who used Eric Robinson Solicitors.

Lisa Saunders

November 12, 2024

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Fantastic lady

I would like to thank you Chui-wah personally you are the best solicitor I have ever dealt with and so quickly to deal with our process in selling our house. You are an amazing lady so a BIG BIG THANK YOU!!!🤩 from us both.

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AP

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Probate

AP

November 08, 2024

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Probate

Terry helped with two probate matters regarding a parent. He was a pleasure to work with being very responsive and giving clear and useful advice. He answered all of our questions in simple terms and guided us through the process. I would not hesitate to recommend and would certainly instruct again for future similar matters.

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Josie W

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Purchase and Sale

Josie W

November 04, 2024

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Brilliant service!

Our experience with Eric Robinson was fantastic from start to finish. We are first time buyers and had quite a difficult time trying to purchase our first home, but Emma was extremely helpful, communicative and supportive. I truly believe we would not have completed without her! Emma was always available at the end of the phone and responded to my emails really quickly with helpful advice. We also visited the Chandlers Ford office in person and the lady at the reception was lovely and also very helpful. Thank you Eric Robinson for making the process of buying our first home a lot easier!

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robert shelley

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

robert shelley

November 04, 2024

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sale of 86 oakmount road

The solicitor was very slow to respond in the beginning and there was a distinct possibility of losing the sale at one point because of this. I received reasons for the slow response.
After this poor start the solicitor was impeccable and responded extremely quickly to any queries, and the sale went through without any further glitches.
I would recommend

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D E Mead

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Wills

D E Mead

October 30, 2024

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My Will

I would definitely recommend Eric Robinson Solicitors to any one. I was very lucky to have a lovely solicitor called Victoria Green who helped me with my Will. She explained everything, was very kind and understating. Thank you.

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Elaine Hawley

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Elaine Hawley

October 29, 2024

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Winding up the family estate

Living so far from my family home, it was going to be hard to do everything required to wind up the family estate and honor my Parents' wills. Jodi Hamlin took on the entire task for me. Communication was good. I had a certain level of taking part, but with no experience. Between Jodi and Caroline, they kept me informed and were only too happy to help when needed. I was impressed with the level of professionalism, skill and dedication to the task. Highly recommended.

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nick khaira

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Wills

nick khaira

October 29, 2024

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Easy Process

It was a very simple and straightforward process with Terry, even though it was a complicated will.

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Happy ending

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Residential Conveyancing

Happy ending

October 25, 2024

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Very supportive

A difficult and lengthy sale of my mothers flat after her death was made more manageable by Sarah and her team. We had a fairly lengthy chain and other complications but they steered us through in a very supportive way.

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Reviews collected from

Elaine

Elaine

October 29, 2024

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Elaine

Everyone polite and welcoming. I felt confident that there was a high level of professionalism and expertise. Good communication.

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Alan

Matter Type:

Wills

Alan

May 03, 2024

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Alan

competent legal services. Very professional and a fast will service.

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Peter

Matter Type:

Residential Conveyancing

Peter

April 21, 2024

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Peter

Our gratitude goes to Rume John for her exceptional performance and professionalism. Getting our mortgage sorted was awesome. Rume makes sure every detail is addressed. We are glad to share that her service exceeded our expectations. We are home owners, and all thanks to Rume as our solicitor. Thank you! 100%, we will recommend her anytime and any day.

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Neil

Matter Type:

Wills

Neil

February 28, 2024

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Neil

Great service. Friendly yet professional. Attention to detail and advice given is top notch. Thank you for your assistance.

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Carole

Matter Type:

Probate

Carole

January 17, 2024

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Carole

I have recently started to use the services of Eric Robinson in Chandlers Ford. I am very impressed with the support I have been given by staff who have helped me.
Sarah Burgess has been incredibly kind, supportive and helpful. She is the first point of contact as you enter the office and I have found her to be professional and extremely efficient; I feel she goes above and beyond to help clients and this has been very reassuring.

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Reviews collected from

John

Matter Type:

Residential Conveyancing

John

November 12, 2024

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John's experience...

Chai wah was very professional always got back to us and dealt with all our questions in a very good timely matter we thank her very much for all her help.
John Saunders

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Nigel

Matter Type:

Residential Conveyancing

Nigel

September 13, 2024

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Nigel's experience...

Excellent service from Sarah when moving house. She was patient with all our enquiries and really pushed to see it all through. Thank you.

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James Philip

Matter Type:

Residential Conveyancing

James Philip

August 29, 2024

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James Philip's experience...

Once again we are most appreciative of all the help we have had from Eric Robinson Solicitors and are always impressed by the professionalism of all involved . We have used your excellent services many times over the last 30 years .

Many thanks and best wishes .

Jim Comport

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Keith

Matter Type:

Residential Conveyancing

Keith

June 07, 2024

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Keith's experience...

Feedback greatly improved when Chui-Wah took over

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Jade Emma

Matter Type:

Residential Conveyancing

Jade Emma

February 24, 2024

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Jade Emma's experience...

Thank you so much to everyone for helping it all go through so quickly and smoothly.
Sarah has been amazing and so quick st replying and getting everything in place for us. Thank you.

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Eric Robinson Solicitors are accredited by

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About this branch

Description

Since its inception in 1964 the firm has expanded significantly beyond its Southampton base to open offices in Chandlers Ford, Lymington, Winchester and Richmond (London). The firm’s presence now extends to 6 offices across the South. The firm’s fundamental objective is to provide friendly and clear expert legal advice to whoever needs it and this mantra has never wavered since the firm’s early days in the Southampton suburbs. The mission statement ‘Making Law Make Sense’ has been the foundation of the firm’s approach to client service and to ensure both accessibility and approachability.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Military
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Commercial Law
    • Credit Control
    • Debt Recovery
    • Employment - business
    • Intellectual Property
    • Tax
  • Dispute Resolution
    • Mediation
  • Regulations
    • Licensing
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