02380 254676
Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense. Read more...
Eric Robinson Solicitors
have 5 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Eric Robinson Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Eric Robinson Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Eric Robinson Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Eric Robinson Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Eric Robinson Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Eric Robinson Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Lloyd lemar
Collected on:
Emma dealt with my sell and purchase very good. Everything was fast. I will be using her again with all my future purchases/sells
Thanks again
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Caroline
Collected on:
Harinder and Chelsea provided a straightforward, clear and friendly service which was reassuring and professional. Thank you
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Mike T
Collected on:
Thank you once again for your hard work. Always easy to deal with and get the job Done .
Many thanks Mike
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Transfers of equity
Tony & Trish Cassidy
Collected on:
Once again we have been well served by Eric Robinson's, in particular Chui Wah Choudhary, who kept us informed every step of the way and was kind enough to attend us at home to complete paperwork as my wife is disabled and was recovering from a stay in hospital. Not the first time we have used them over the years but the service has always been friendly, polite and eminently trustworthy. Would thoroughly recommend them,
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Anthony Rogers
Collected on:
I arranged for my mother and myself to obtain Wills from Eric Robinson in Chandlers ford, the service we received was highly professional and efficient from Kristen Woods and the staff her professional advice and customer service was much appreciated.
A representative from Eric Robinson Solicitors responded to this review on 29 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
We have had excellent service from Eric Robinson with conveyancing. All the solicitors and all of the reception staff have been outstanding in looking after us. Good communication at all times by phone and email. We always use Eric Robinson and highly recommend them. At a time which is very stressful, they have made everything easy for us. Thanks for great service.
A representative from Eric Robinson Solicitors responded to this review on 29 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Anthony R.
Collected on:
Sarah Hogarty and her legal assistant Charlotte Turner were great, they were calm, responsive, reassuring, polite and very professional.
A representative from Eric Robinson Solicitors responded to this review on 29 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Lisa Saunders
Collected on:
I would like to thank you Chui-wah personally you are the best solicitor I have ever dealt with and so quickly to deal with our process in selling our house. You are an amazing lady so a BIG BIG THANK YOU!!!🤩 from us both.
A representative from Eric Robinson Solicitors responded to this review on 29 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Probate
AP
Collected on:
Terry helped with two probate matters regarding a parent. He was a pleasure to work with being very responsive and giving clear and useful advice. He answered all of our questions in simple terms and guided us through the process. I would not hesitate to recommend and would certainly instruct again for future similar matters.
A representative from Eric Robinson Solicitors responded to this review on 29 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Purchase and Sale
Josie W
Collected on:
Our experience with Eric Robinson was fantastic from start to finish. We are first time buyers and had quite a difficult time trying to purchase our first home, but Emma was extremely helpful, communicative and supportive. I truly believe we would not have completed without her! Emma was always available at the end of the phone and responded to my emails really quickly with helpful advice. We also visited the Chandlers Ford office in person and the lady at the reception was lovely and also very helpful. Thank you Eric Robinson for making the process of buying our first home a lot easier!
A representative from Eric Robinson Solicitors responded to this review on 29 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Elaine
Collected on:
Everyone polite and welcoming. I felt confident that there was a high level of professionalism and expertise. Good communication.
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Matter Type:
Wills
Alan
Collected on:
competent legal services. Very professional and a fast will service.
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Matter Type:
Residential Conveyancing
Peter
Collected on:
Our gratitude goes to Rume John for her exceptional performance and professionalism. Getting our mortgage sorted was awesome. Rume makes sure every detail is addressed. We are glad to share that her service exceeded our expectations. We are home owners, and all thanks to Rume as our solicitor. Thank you! 100%, we will recommend her anytime and any day.
A representative from Eric Robinson Solicitors responded to this review on 22 April, 2024:
Thank you for your review which is much appreciated. Your comments have been passed on to Rume, and we hope you will be very happy in your new home.
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Matter Type:
Wills
Neil
Collected on:
Great service. Friendly yet professional. Attention to detail and advice given is top notch. Thank you for your assistance.
A representative from Eric Robinson Solicitors responded to this review on 01 March, 2024:
Thank you for your review and we are pleased that you enjoyed such a positive experience. We look forward to working with you again.
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Matter Type:
Probate
Carole
Collected on:
I have recently started to use the services of Eric Robinson in Chandlers Ford. I am very impressed with the support I have been given by staff who have helped me.
Sarah Burgess has been incredibly kind, supportive and helpful. She is the first point of contact as you enter the office and I have found her to be professional and extremely efficient; I feel she goes above and beyond to help clients and this has been very reassuring.
A representative from Eric Robinson Solicitors responded to this review on 17 January, 2024:
Thank you for your review and we are pleased that you have felt so supported and welcome at our Chandlers Ford office. Your comments, which are much appreciated, have been passed on to the team and to Sarah.
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Matter Type:
Residential Conveyancing
Sonia
Collected on:
Sarah hogarty and her team have been excellent in providing a service to my mother’s sale and purchase and also our sale and purchase keeping us informed of every step of the way, and trying to tie the timing of both of us moving at the same time , unfortunately for us we had a delay as the first house sale fell through! But we were back on track within a week and Sarah etc were working hard to make up time so we weren’t far behind and managed to get us completed and moved before Christmas! Can’t thank them enough! Sonia and Mark .
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Matter Type:
Residential Conveyancing
Josie
Collected on:
Rume and Charlie were outstanding for our first home! Can’t thank you both enough for the service you continued to provide. The best!
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Matter Type:
Residential Conveyancing
John
Collected on:
Chai wah was very professional always got back to us and dealt with all our questions in a very good timely matter we thank her very much for all her help.
John Saunders
A representative from Eric Robinson Solicitors responded to this review on 29 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Nigel
Collected on:
Excellent service from Sarah when moving house. She was patient with all our enquiries and really pushed to see it all through. Thank you.
A representative from Eric Robinson Solicitors responded to this review on 23 September, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
James Philip
Collected on:
Once again we are most appreciative of all the help we have had from Eric Robinson Solicitors and are always impressed by the professionalism of all involved . We have used your excellent services many times over the last 30 years .
Many thanks and best wishes .
Jim Comport
A representative from Eric Robinson Solicitors responded to this review on 08 September, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Since its inception in 1964 the firm has expanded significantly beyond its Southampton base to open offices in Chandlers Ford, Lymington, Winchester and Richmond (London). The firm’s presence now extends to 6 offices across the South. The firm’s fundamental objective is to provide friendly and clear expert legal advice to whoever needs it and this mantra has never wavered since the firm’s early days in the Southampton suburbs. The mission statement ‘Making Law Make Sense’ has been the foundation of the firm’s approach to client service and to ensure both accessibility and approachability.
