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Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense. Read more...
Eric Robinson Solicitors
have 5 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Eric Robinson Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Eric Robinson Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Eric Robinson Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Eric Robinson Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Eric Robinson Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Eric Robinson Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Elizabeth Kerswell
Collected on:
I have been happy with the work done by Chantelle Bennett, when ever I have contacted her she has been friendly whether by phone or email. Any issue has been sorted by Chantelle even when the sale was delayed by the purchaser not having her funds in place.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Wills
E Cowey
Collected on:
Kristen was very professional, efficient, friendly and helpful. This was one of the reasons we returned to draw up our own will and LPA.
A representative from Eric Robinson Solicitors responded to this review on 24 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Wills
M Appleton
Collected on:
Kristen, highly recommended, produced draft will, amended and signed with great efficiency. Thank you.
A representative from Eric Robinson Solicitors responded to this review on 24 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Wills
W Bond
Collected on:
Very satisfied from start to finish
A representative from Eric Robinson Solicitors responded to this review on 24 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Wills
V Roman
Collected on:
Great service from Victoria Green from start to finish everything went smoothly, professional and approachable. Would use again and recommend.
A representative from Eric Robinson Solicitors responded to this review on 24 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Wills
P Walling
Collected on:
Victoria Green was efficient, very helpful re. a few enquiries - she explained clearly any special needs. A very approachable lady. Thank you for your assistance. I can recommend the service.
A representative from Eric Robinson Solicitors responded to this review on 24 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Lasting power of attorney
E A Atkinson
Collected on:
Victoria was extremely helpful with a difficult subject was thoughtful and tactful with us explaining every option to us as my wife was most anxious as to what we were doing as well as the issues as to why we were doing it I am very grateful to her for her patience and kindness to us both Sent from my iPhone
A representative from Eric Robinson Solicitors responded to this review on 24 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Jess
Collected on:
We are first time buyers and did not know what to expect, however, Chantelle has been absolutely brilliant from start to finish. All of our queries were answered swiftly, we felt reassured along the process and she made the entire process as stress-free as possible! Thank you Chantelle!
A representative from Eric Robinson Solicitors responded to this review on 21 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Hoian
Collected on:
Kelly was a joy to work with and was helpful and professional throughout. She was also extremely knowledgeable, efficient and organised and completed my Will much quicker than anticipated. I would have no hesitation in recommending Kelly at Eric Robinson Solicitors.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Residential Conveyancing
Nigel Fox
Collected on:
The transaction was expected to be fairly straightforward but turned out to be anything but, for a number of reasons outside of Eric Robinson’s control. They gave great advice all the way through, keeping a steady hand on the tiller, and looking at all the twists and turns I am extremely pleased to have taken the decision to use their services for this transaction given what they had to overcome.
A representative from Eric Robinson Solicitors responded to this review on 14 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Elaine
Collected on:
Everyone polite and welcoming. I felt confident that there was a high level of professionalism and expertise. Good communication.
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Matter Type:
Wills
Alan
Collected on:
competent legal services. Very professional and a fast will service.
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Matter Type:
Residential Conveyancing
Peter
Collected on:
Our gratitude goes to Rume John for her exceptional performance and professionalism. Getting our mortgage sorted was awesome. Rume makes sure every detail is addressed. We are glad to share that her service exceeded our expectations. We are home owners, and all thanks to Rume as our solicitor. Thank you! 100%, we will recommend her anytime and any day.
A representative from Eric Robinson Solicitors responded to this review on 22 April, 2024:
Thank you for your review which is much appreciated. Your comments have been passed on to Rume, and we hope you will be very happy in your new home.
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Matter Type:
Wills
Neil
Collected on:
Great service. Friendly yet professional. Attention to detail and advice given is top notch. Thank you for your assistance.
A representative from Eric Robinson Solicitors responded to this review on 01 March, 2024:
Thank you for your review and we are pleased that you enjoyed such a positive experience. We look forward to working with you again.
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Matter Type:
Probate
Carole
Collected on:
I have recently started to use the services of Eric Robinson in Chandlers Ford. I am very impressed with the support I have been given by staff who have helped me.
Sarah Burgess has been incredibly kind, supportive and helpful. She is the first point of contact as you enter the office and I have found her to be professional and extremely efficient; I feel she goes above and beyond to help clients and this has been very reassuring.
A representative from Eric Robinson Solicitors responded to this review on 17 January, 2024:
Thank you for your review and we are pleased that you have felt so supported and welcome at our Chandlers Ford office. Your comments, which are much appreciated, have been passed on to the team and to Sarah.
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Matter Type:
Residential Conveyancing
Catherine Elizabeth
Collected on:
Chai-Wah was professional and approachable. Thank you.
A representative from Eric Robinson Solicitors responded to this review on 06 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Sonia
Collected on:
Sarah hogarty and her team have been excellent in providing a service to my mother’s sale and purchase and also our sale and purchase keeping us informed of every step of the way, and trying to tie the timing of both of us moving at the same time , unfortunately for us we had a delay as the first house sale fell through! But we were back on track within a week and Sarah etc were working hard to make up time so we weren’t far behind and managed to get us completed and moved before Christmas! Can’t thank them enough! Sonia and Mark .
A representative from Eric Robinson Solicitors responded to this review on 03 January, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Josie
Collected on:
Rume and Charlie were outstanding for our first home! Can’t thank you both enough for the service you continued to provide. The best!
A representative from Eric Robinson Solicitors responded to this review on 03 January, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
John
Collected on:
Chai wah was very professional always got back to us and dealt with all our questions in a very good timely matter we thank her very much for all her help.
John Saunders
A representative from Eric Robinson Solicitors responded to this review on 29 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Nigel
Collected on:
Excellent service from Sarah when moving house. She was patient with all our enquiries and really pushed to see it all through. Thank you.
A representative from Eric Robinson Solicitors responded to this review on 23 September, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Since its inception in 1964 the firm has expanded significantly beyond its Southampton base to open offices in Chandlers Ford, Lymington, Winchester and Richmond (London). The firm’s presence now extends to 6 offices across the South. The firm’s fundamental objective is to provide friendly and clear expert legal advice to whoever needs it and this mantra has never wavered since the firm’s early days in the Southampton suburbs. The mission statement ‘Making Law Make Sense’ has been the foundation of the firm’s approach to client service and to ensure both accessibility and approachability.
