Carole
I have recently started to use the services of Eric Robinson in Chandlers Ford. I am very impressed with the support I have been given by staff who have helped me.
Sarah Burgess has been incredibly kind, supportive and helpful. She is the first point of contact as you enter the office and I have found her to be professional and extremely efficient; I feel she goes above and beyond to help clients and this has been very reassuring.
A representative from Eric Robinson Solicitors responded to this review on 17 January, 2024
Thank you for your review and we are pleased that you have felt so supported and welcome at our Chandlers Ford office. Your comments, which are much appreciated, have been passed on to the team and to Sarah.
Was this review helpful? Yes
Excellent Review
Kristen was very approachable, efficient, easy to understand and we received a first class service. Kristen was a pleasure to deal with.
Lawyer named in this review: Kristen Woods
Was this review helpful? Yes
Excellent review
Kristen was very professional, efficient, friendly and helpful. This was one of the reasons we returned to draw up our own will and LPA.
Lawyer named in this review: Kristen Woods
A representative from Eric Robinson Solicitors responded to this review on 24 March, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Drawing up of Will
Kristen, highly recommended, produced draft will, amended and signed with great efficiency. Thank you.
Lawyer named in this review: Kristen Woods
A representative from Eric Robinson Solicitors responded to this review on 24 March, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Excellent advice on rewriting of Wills
Carefully explained details of will. Highly recommended
Lawyer named in this review: Kristen Woods
A representative from Eric Robinson Solicitors responded to this review on 25 February, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Will and Disabled persons Trust.
My experience was friendly, helpful and Professional. I received support, advice and patience with all the requirements I needed. I now have peace of mind, thanks to Kristen and Bernadette at the Chandlers Ford Branch.
Lawyer named in this review: Kristen Woods
A representative from Eric Robinson Solicitors responded to this review on 14 February, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Will
I arranged for my mother and myself to obtain Wills from Eric Robinson in Chandlers ford, the service we received was highly professional and efficient from Kristen Woods and the staff her professional advice and customer service was much appreciated.
Lawyer named in this review: Kristen Woods
A representative from Eric Robinson Solicitors responded to this review on 29 November, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Outstanding customer service
We received outstanding customer service from the Chandlers Ford team.
We were given a costing for the work required and this is exactly what we paid.
Communication was excellent and the entire team were always professional, friendly and helpful.
We will definitely use Eric Robinsons Solicitors in Chandlers Ford again.
Lawyer named in this review: Kristen Woods
A representative from Eric Robinson Solicitors responded to this review on 14 March, 2024
Thank you for this feedback and we are delighted that you enjoyed such a positive experience in using the firm's services. Your comments have been passed back to Kristen, and it is good to know that you would have no hesitation in using our services again in the future.
Was this review helpful? Yes
Will Writing
Made contact with Eric Robinson Solicitors' and was assigned a representative to guide myself and my partner through the will writing process and certain elements to think about given our specific circumstances.
The process was very efficient and the Solicitor was polite, timely, informative and knowledgeable regarding all our requests and needs.
Lawyer named in this review: Kristen Woods
A representative from Eric Robinson Solicitors responded to this review on 20 November, 2023
Thank you for your review and we are pleased that your experience with the firm was so positive. Your comments have been passed on, and we look forward to working with you again at some point in the future.
Was this review helpful? Yes
Review of Eric Robinson Solicitors , Chandlers Ford, Hampshire
Excellent customer care from Kristen Woods and all at Eric Robinson Solicitors, Chandler's Ford. My husband and myself found making wills a very straightforward experience as Kristen was easy to deal with and explained everything very clearly. Administration was equally good and we received all paperwork promptly.
Lawyer named in this review: Kristen Woods
A representative from Eric Robinson Solicitors responded to this review on 04 April, 2023
Thank you for your review, and your feedback has been passed on. We are pleased that your experience with us was so positive, and look forward to working with you again in the future.
Was this review helpful? Yes
Excellent support
Over the course of the last year, we have experienced obtaining probate and the sale of a property as a result of probate being granted. Each team we have dealt with has been professional and helpful at all times. A huge thanks to Kristen, Emma, and Sarah for guiding us along the way.
Lawyer named in this review: Kristen Woods
A representative from Eric Robinson Solicitors responded to this review on 21 April, 2022
Thank you for your review of our services, and we are delighted to learn that your experience of working with us has been equally favourable across a number of departments. Your comments have been passed on to the personnel concerned. We look forward to working with you again at some point in the future.
Was this review helpful? Yes