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20231022100908
Gregory
I have never had any dealing with solicitors and Eric Robinson (Terry & Jodie) were extremely helpful, helped me get things in an order and helped my family get back to normality alot quicker that I had imagined.
Thank you and I would recommend and happly use again.
A representative from Eric Robinson Solicitors responded to this review on 23 October, 2023
Thank you for your review of our services, and your kind comments have been passed on to both Terry and Jodi. Thank you for recommending the firm to others, and we look forward to working with you again in the future.
Was this review helpful? Yes
Probate
Terry helped with two probate matters regarding a parent. He was a pleasure to work with being very responsive and giving clear and useful advice. He answered all of our questions in simple terms and guided us through the process. I would not hesitate to recommend and would certainly instruct again for future similar matters.
Lawyer named in this review: Terry Campbell-Barnard
Was this review helpful? Yes
Easy Process
It was a very simple and straightforward process with Terry, even though it was a complicated will.
Lawyer named in this review: Terry Campbell-Barnard
A representative from Eric Robinson Solicitors responded to this review on 30 October, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Good result in a non-routine matter
We consulted ER about the closure of a Family Trust, having been badly let down by another firm.
Terry was, from the start, clear, efficient and reliable. He really got on with it and all his advice and documentation showed clarity and purpose.
Lawyer named in this review: Terry Campbell-Barnard
A representative from Eric Robinson Solicitors responded to this review on 07 October, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
New Will preparation
We found Terry Campbell Barnard very easy to deal with and his explanation of the complexity of the Will structure was first class. The whole experience was excellent.
Lawyer named in this review: Terry Campbell-Barnard
A representative from Eric Robinson Solicitors responded to this review on 01 July, 2024
Thank you for your review. We are pleased that you enjoyed such a positive experience when using the firm and that you would recommend the firm's services to others. Your comments have been passed on to Terry and we look forward to working with you again in the future.
Was this review helpful? Yes
Management of Probate and Estate
Friendly and really knowledgable. Keeping us informed at every step of the way. Always reading and willing to respond to queries. Would absolutely recommend them to others.
Lawyer named in this review: Terry Campbell-Barnard
A representative from Eric Robinson Solicitors responded to this review on 01 July, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Personal will
Well informed, very knowledgeable and understanding of my needs, compassionate and sensitive around certain detail's.
Lawyer named in this review: Terry Campbell-Barnard
A representative from Eric Robinson Solicitors responded to this review on 02 January, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Excellent and understanding
Mr Campbell Barnard rapidly grasped our problem and, in understandable language, suggested a good solution. Excellent service
Lawyer named in this review: Terry Campbell-Barnard
A representative from Eric Robinson Solicitors responded to this review on 30 November, 2023
Thank you for your review and we are delighted that you received such excellent service. We look forward to working with you again in the future.
Was this review helpful? Yes
My brothers estate
My brother died and named me as executor to his estate. It turned out to be much more complicated than I fust thought. Terry (my solicitor) was very helpful and took over to make the whole process as stress free as possible.
Lawyer named in this review: Terry Campbell-Barnard
A representative from Eric Robinson Solicitors responded to this review on 23 November, 2023
Thank you for your review and we are pleased that you enjoyed such a positive experience., and that we were able to make the process as stress free as possible. Your kind comments have been passed on.
Was this review helpful? Yes
Excellent help at a very sad time
Following the passing of my father and a few years later by my mother it was felt that advice regarding their estate should be sought from Eric Robinson solicitors, Chandler’s Ford. The advice and friendly approach by Terry Campbell-Barnard was exactly what we were looking for and as a result instructed him to act on our behalf.
Lawyer named in this review: Terry Campbell-Barnard
A representative from Eric Robinson Solicitors responded to this review on 23 November, 2023
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Variable Service
In dealing with a relatively simple probate case it took 5 solicitors and over 2 years to complete. Sometimes communication was good, mostly it required chasing. In comparison with a parallel probate case by another organisation the task was completed with 2 solicitors in 1 year.The actual work, when done, was professional but the delays were excessive.
Lawyer named in this review: Terry Campbell-Barnard
A representative from Eric Robinson Solicitors responded to this review on 02 February, 2023
Thank you for your feed back, which is disappointing to note. Although every estate is different, making accurate comparisons impossible, we would have expected your experience to have been more positive. We continually look to improve our service and with this in mind will investigate to see what lessons can be learned in terms of timing. We are pleased that the work done was however done professionally and well.
Was this review helpful? Yes