Very poor experience at the start with the first solicitor assigned to our file, to the point we were looking to go elsewhere, we received little to no communication, poor response times if any at all..
We were then contacted by Sanche Tutter from the conveyance team (thankfully the first solicitor had gone on annual leave and Sanche had been passed our file) from there onwards the service was absolutely faultless, great communication throughout, always kept in contact & kept us up to date with every little detail even whilst Sanche was ill he was contacting us from home and keeping us informed with what was happening with our property purchase,
We had some dealings with other members of staff in-between and unfortunately the experience was as poor as the first solicitor assigned but for Sanche’s service alone we will be leaving a 5 star review.