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How Butcher & Barlow LLP Compares

Value for money

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Limited data.

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Butcher & Barlow LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Butcher & Barlow LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Butcher & Barlow LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Butcher & Barlow LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Butcher & Barlow LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Butcher & Barlow LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Butcher & Barlow LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    501
  • Very Good

    9
  • Average

    5
  • Poor

    0
  • Awful

    19

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Irene Dillon

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Commercial Leases

Irene Dillon

March 28, 2025

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Collected on:

Excellent Service

Lewis dealt with our business both efficiently and promptly. He acted in our best interest and kept us informed every step of the way.

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Luke

Matter Type:

Residential Conveyancing

Luke

October 25, 2024

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Collected on:

Brilliant from start to finish

Casey Ashton dealt with the sale of my previous home and the purchase of my new house and has been excellent throughout both! Communication was brilliant as was the efficiency! Wouldn’t use any other solicitor’s and would highly recommend Casey personally!

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Joanne

Matter Type:

Residential Conveyancing

Joanne

October 02, 2024

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Collected on:

Transfer of Equity

Solicitor Casey Ashton has from start to finish of this process been more than helpful. Great communication and has been very patient with my constant enquiries. Casey made what felt like a daunting task for us much easier. Thanks again.

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Julia Regan

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Landlord and tenant

Julia Regan

May 27, 2024

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Collected on:

Experience Review

I have used Butcher and Barlow now on several transactions after them being recommended to me. My solicitor is Nick Ball who I would highly recommend. Nick is extremely approachable, is readily available, responds quickly, even at weekends, makes everything clear and simple and is extremely knowledgeable and highly competent - I wouldn't go anywhere else.

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neil badrock

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

neil badrock

May 23, 2024

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Collected on:

domestic & commercial property purchases

I have been a client of Butcher & Barlow for 8 years and have always found them helpful and responsive on all matters with help and support available in all areas required even outside the simple purchase procedures, they have always had an expert within their structure to help on all occasions,

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Jamie Sibbald

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Jamie Sibbald

May 22, 2024

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Collected on:

Outstanding Service

I recently had the pleasure of working with Nicolas Ball during the sale of a small piece of land, and I couldn't be more satisfied with the service provided. From start to finish, Nicholas demonstrated exceptional professionalism, expertise, and dedication.

Nicholas guided us through every step of the process with clarity and confidence. I felt that all legal aspects were meticulously handled, giving me peace of mind throughout the transaction. Communication was seamless; Nick was always available to answer questions and provide updates, making the entire experience stress-free.

What truly stood out was his attention to detail and commitment to achieving the best possible outcome for me. Their strategic approach and thoroughness were instrumental in ensuring a smooth and successful sale. I highly recommend Nicholas Ball to anyone in need of legal support for property transactions. Their exceptional service and dedication are truly commendable.

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Kenneth

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Wills

Kenneth

May 07, 2025

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Collected on:

Thoroughly Professional, Reliable and Personal Service

Samuel Dale and all personnel at Butcher and Barlow are caring and supportive, with attention to personal and any varied requirements, as necessary with any matters that you would require of them

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Michael

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Wills

Michael

May 06, 2025

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Collected on:

Wonderful service

Friendly and efficient. Could not fault their work. Very pleased .
Thank you Sam and caring staff

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James

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Employment Law

James

May 01, 2025

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Collected on:

Excellent Service

The whole experience working with Butcher and Barlow was fantastic. I worked with Mohammed and Hannah and I cannot fault the professionalism, the calm natured approach to the situation or the swift response on getting everything completed.

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Marion

Matter Type:

Residential Conveyancing

Marion

April 23, 2025

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Collected on:

Excellent

Things could not have been easier. We were selling but live abroad, Ella communicated at every point necessary and more, ì never felt like I did not know what was going on.

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Reviews collected from

caroline

caroline

May 08, 2025

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caroline

Untrustworthy,shocking experience!!

Not even worth one star.

I instructed Catherine Gregson assisted by Alex Sandland to handle my case of a Boundary Dispute.

Although at first I trusted them implicitly I became worried about certain aspects of the work they were carrying out.

I voiced my concerns in a diplomatic caring way but sadly their response was rude and arrogant.
From that time things went from bad to worse.
I made a complaint to A.Higham the complaints manager but his response was also totally unreasonable.

Eventually as important court dates were being missed I had to quickly seek help and instruct another firm to get me out of the financial mess and terribly stressful situation I had been placed in by the above.

I also made a complaint to the Legal Ombudsman as I did not wish for anyone else to experience what I had been through.

Many of my complaints were upheld by the Ombudsman and resulted in an exceptional award of compensation.

These are some of the comments from the Ombudsman regarding the work of Ms Gregson,A.Sandland and A.Higham :

“Complaints handling unreasonable “by Anthony Higham and Alex Sandland.

“Delays and failures of disclosure documents,instruction of expert witness.
“Missed important Court Dates.”

“Delays in forwarding important information to Clients Legal Insurance Company.”

“Failed to resolve issues.”

“Caused unnecessary frustration “

“Exposed client to total shock and exposure to a particularly stressful situation and financial liability.”

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Rachel

Matter Type:

Wills

Rachel

May 04, 2025

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Collected on:

Rachel

Excellent service from Helen in bramhall who prepared our Wills. Personal service, took the time to get to know us & practical tailored advice and preparation of the documents. Thank you

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Paul

Paul

April 16, 2025

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Collected on:

Paul

Good friendly service

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Mark

Matter Type:

Residential Conveyancing

Mark

April 04, 2025

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Collected on:

Mark

Kimberley Alcock and Amy Black acted on my behalf in the sale of a property. They were a delight to deal with - professional and efficient, and I recommend them unreservedly.

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Lisa

Matter Type:

Residential Conveyancing

Lisa

March 21, 2025

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Collected on:

Lisa

Can't recommend Butcher and Barlow enough, a big thankyou to Lisa and Karen who dealt with the sale and purchase of our home, the whole time I was kept informed and any updates were given to me straight away, and from our side everything went so smoothly because of them,
Thanks again
Lisa and Jonny

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Butcher & Barlow LLP are accredited by

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About this branch

Description

Butcher & Barlow is a Legal 500 Firm with a rich heritage and 12 Offices across the North West. We are big enough to cope with the requirements of all manner of clients across a broad range of services, from making a Will to multi million pound share sales, but we do not forget that the personal touch and attention to detail is what sets us apart from others in the profession. We are the big firm on the doorstep. We are solicitors for life.

Regulated by

Solicitors Regulation Authority

Legal services

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