So disappointed by the service we have received when dealing with this company.
We were recommended a solicitor ‘CG’ by a family friend, we contacted her in early February and dropped all our paperwork off corresponding to our issues.
She was the most positive sounding solicitor we’ve dealt with, and made us feel really good about using her and the company.
After a couple of ignored emails we spoke to her on the phone on the 5th of March where she seemed very positive in our situation, telling us we had a great case with everyone we have dealt with since our issues started nearly 3 years ago.
Since that phone call, we have been ignored, it’s now been 7 weeks with no contact at all, no emails, and ignoring all calls.
We spoke to her pa ‘SW’ on the 8th of this month and we’re told we were in her diary for the week commencing the 12th, but again we had no contact.
We rang again yesterday to ask what was going on, and was told we’d get a phone call back that day, and we’ve been igorned again.
So confused by the attitude and professionalism of this firm and wouldn’t recommend wasting your time.