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How Butcher & Barlow LLP Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Butcher & Barlow LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Butcher & Barlow LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 14%
About Right 85%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Butcher & Barlow LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Butcher & Barlow LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Butcher & Barlow LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Butcher & Barlow LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Butcher & Barlow LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    438
  • Very Good

    6
  • Average

    5
  • Poor

    0
  • Awful

    18

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Nic

Matter Type:

Road Traffic Accident

Nic

October 03, 2024

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Personal injury claim - handled by Greg Porter

Greg handled my personal injury claim with care and diligence, providing clear and concise updates as necessary. The final result was positive and I have no hesitance in recommending his services

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Anonymous

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Matrimonial finance

Anonymous

November 05, 2023

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Initial advise for matrimonial issues

Caroline could not have been more helpful. The advise she gave was not what I was expecting as regards the split of the matrimonial home, but she explained everything so I could properly understand the legal situation. She also gave me good advise as to what I need to do for the future.

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Martin Tottle

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Divorce

Martin Tottle

July 22, 2023

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Separation Issues

So far no issues, the whole team are amazing, I would even see you as my true friends, you have helped me out in ways which I never thought I would experience such domestic abuse and heartfelt hurt.
Thankyou all, love Martin.

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Carol Unsworth

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Wills

Carol Unsworth

September 23, 2022

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Excellent Experience - would highly recommend

We really can’t recommend Tim Bailey at Butcher and Barlow enough. Tim has worked with us to pull our wills together. His advice on how to set up our memorandum of wishes, and how the wills needed to be worded to protect our inheritance for our children was invaluable. Tim was sensitive to our specific needs and really did add value to what we wanted to achieve.

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Jan

Matter Type:

Neighbour Disputes

Jan

February 14, 2022

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Extremely Helpful

I recently had a problem regarding a neighbour’s objection to the installation of a cctv system to my property. I didn’t know how to respond to this objection, I didn’t want the matter to escalate. I telephoned Butcher and Barlow who had recently done some legal work for me. The call was handled efficiently and in a professional manner - pertinent questions being asked. Mr Gary Porter promptly returned my call. Again, a profession and understanding manner with relevant questions being asked. Mr Porter suggested the best course of action I should take. I was very grateful for his advice. I had been experiencing great anxiety regarding the subject, but Mr Porter quickly allayed my fears. The matter has now been resolved successfully.

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Anonymous

Anonymous

April 26, 2021

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Collected on:

Given me my life back

I don't think you will ever understand what you have done for me. I have been able to finally close the door on an experience I wish on no other. You have given me my life back and a future and something I will always be thankful for.

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Ben

Ben

April 23, 2021

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Unresponsive and ignored

So disappointed by the service we have received when dealing with this company.
We were recommended a solicitor ‘CG’ by a family friend, we contacted her in early February and dropped all our paperwork off corresponding to our issues.
She was the most positive sounding solicitor we’ve dealt with, and made us feel really good about using her and the company.
After a couple of ignored emails we spoke to her on the phone on the 5th of March where she seemed very positive in our situation, telling us we had a great case with everyone we have dealt with since our issues started nearly 3 years ago.
Since that phone call, we have been ignored, it’s now been 7 weeks with no contact at all, no emails, and ignoring all calls.
We spoke to her pa ‘SW’ on the 8th of this month and we’re told we were in her diary for the week commencing the 12th, but again we had no contact.
We rang again yesterday to ask what was going on, and was told we’d get a phone call back that day, and we’ve been igorned again.
So confused by the attitude and professionalism of this firm and wouldn’t recommend wasting your time.

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Anonymous

Anonymous

January 27, 2021

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Collected on:

Phenomenal

I would like to say a big thank for stepping in and helping me out getting divorced. if it wasn’t for you I would off still probably been married. I wouid Really recommended you to my family and friends if they need a Solictor regarding family issues. Your service had phenomenal and I give it 10/10 for the service you have provided.

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B

B

January 08, 2021

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Second to none

I would like to take this opportunity to thank you, your secretary Maggie and everyone at Butcher & Barlow who has been involved in helping me to successfully pursue this claim. I have been very impressed with the professionalism of everyone I have dealt with. The level of concern for detail and for establishing the facts from the beginning of my case were second to none. Throughout my claim I have been kept informed at every stage and any query that I had was dealt with in a very timely and professional way. I would have no hesitation in recommending both yourself and Butcher & Barlow to anyone who was seeking to use the service of an excellent solicitor.

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Anonymous

Anonymous

December 02, 2020

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Collected on:

Extremely happy

I am extremely happy with all of you and the service provided. I can not express how much you have helped me through the divorce process. You have proven time and time again,that humanity is there as people sometimes need more than just explaining the business side of things. I will be recommending you forever and I will be grateful for a long,long time. I hope all the businesses prosper in your favor. Thank you again from the bottom of my heart.

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Reviews collected from

Adam

Matter Type:

Residential Conveyancing

Adam

September 08, 2023

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Adam

What a truly fantastic company to deal with. butcher and Barlow have been amazing from start to finish. Kimberley was our solicitor who was super professional and Laura with her constant updates was a breath of fresh air!

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Colin

Colin

June 16, 2023

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Colin

The staff have been excellent and i would highly recommend Butcher and Barlow

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Andy

Andy

April 05, 2023

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Andy

They have been my solicitors for many years now, it can be expensive but I trust them and will continue to use them in the future.

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Carol

Carol

September 23, 2022

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Carol

Excellent Experience - would highly recommend
We really can’t recommend Tim Bailey at Butcher and Barlow enough. Tim has worked with us to pull our wills together. His advice on how to set up our memorandum of wishes, and how the wills needed to be worded to protect our inheritance for our children was invaluable. Tim was sensitive to our specific needs and really did add value to what we wanted to achieve.

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Elaine

Elaine

September 09, 2021

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Collected on:

Elaine

At one of the most anxious times of my life, my solicitor got me through. Keeping her professionalism but showing empathy.

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Butcher & Barlow LLP are accredited by

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About this branch

Description

Butcher & Barlow is a Legal 500 Firm with a rich heritage and 12 Offices across the North West. We pride ourselves on being a law firm with local connections but the size to provide an approachable expert in every field. We are big enough to cope with the requirements of all manner of clients across a broad range of services, from making a Will to multi million pound share sales, but we do not forget that the personal touch and attention to detail is what sets us apart from others in the profession. We are the big firm on the doorstep. We are your Solicitors, for life.

Regulated by

Solicitors Regulation Authority

Legal services

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