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How Butcher & Barlow LLP Compares

Value for money

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Limited data.

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Butcher & Barlow LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Butcher & Barlow LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Butcher & Barlow LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Butcher & Barlow LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Butcher & Barlow LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Butcher & Barlow LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Butcher & Barlow LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    488
  • Very Good

    6
  • Average

    5
  • Poor

    0
  • Awful

    18

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Richard

Richard

December 01, 2022

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selling house

Diane Pennington was superb when we sold our house completely different experience from the start of the process. She took over half way through and found, not only did she fight hard she also made herself available for a phone call and answered our worries very promptly. I would highly recommend this Lady if you are buying and selling your home as her excellent attitude and skills makes the experience much less stressful we cant thank her enough for her excellent service.

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Anne

Matter Type:

Residential Conveyancing

Anne

April 23, 2022

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Excellent experience

Both Iain Grant and Elaine Riley went above and beyond to help us purchase our property. After a bad experience with previous solicitors this team restored our faith in solicitors and made the experience seem effortless. I cant thank them enough for their clear, fast, helpful communication and would highly recommend to anyone.
They turned it all around in record time and took alot of stress off the whole situation.

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Matt

Matter Type:

Purchase and Sale

Matt

June 20, 2016

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WARNING

Butcher & Barlow are some of the most unprofessional people I have ever had the misfortune to encounter, David Kitchen is an insult to the legal profession & should be ashamed of himself.
If I can just help one person by warding them away from these useless people at least that will be some sort of silver lining

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A

A

March 28, 2025

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Fantastic Service !

I can highly recommend this company

They handled the sale of my Mothers house in a professional and friendly manner.

At all times I was kept updated and informed during the process

In particular Ella at this company was fantastic kept me advised at all times and answered any queries in a prompt and professional manner.

A great service from a highly professional company whom I would highly recommend

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Irene Dillon

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Commercial Leases

Irene Dillon

March 28, 2025

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Excellent Service

Lewis dealt with our business both efficiently and promptly. He acted in our best interest and kept us informed every step of the way.

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Mark

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Mark

March 25, 2025

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Professional Services

I recently used Butcher & Barlow after a family member recommended them as I was having problems with a tennant and had received a letter that the company we used were replying for a cva agreement.
I got put in contact with Mark Turner who went through the info providing advice on what to do best.
Thanks to Marks advice the Tennant has now been advised and we are finally getting our property back
I would have no hesitation in recommending Butcher & Barlow as they have took away a lot of stress with there advice

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Angela

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Angela

March 21, 2025

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Exceptional Service

Was given reassurance and advice to enable me to deal with a very difficult situation. Very professional and efficient.

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Malcolm

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Probate

Malcolm

March 20, 2025

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Excellent service

Following the death of my mother, I was not looking forward to having to work through the probate process. I need not have worried. Sam Dale explained the process clearly and emailed me the necessary documentation that had been largely completed on my behalf. Sam’s ongoing communication was concise and welcome. Unbelievably, the grant of probate was issued within one week of Sam submitting the documents. What can I say. Excellent service, and I would recommend Sam and Butcher & Barlow without a moments hesitation

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Robert

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Employment Law

Robert

March 20, 2025

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Efficient and friendly service

I sought support on an employment law matter. The service I received was easy to commission, brought a speedy and successful resolution and was done in a personable but professional manner.

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RC

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Mediation

RC

March 17, 2025

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Excellent

Asim has handled my case swiftly and with such care and professionalism. His advice has been thorough and clear and I’ve felt really reassured throughout. I can’t thank Asim enough for helping me in such a delicate case and highly recommend him.

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Reviews collected from

Leona

Matter Type:

Divorce

Leona

March 11, 2022

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Leona

Rachel Cryan helped me through my divorce. She was brilliant, she was quick and very efficient at getting letters out. I highly recommend her.

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Mike

Mike

February 13, 2020

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Mike

I used Rachel Cryan for a divorce. She was excellent throughout the process and comes highly recommended. Her updates were clear and concise and it was immediately obvious that she has a great deal of expertise.

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Thomas

Thomas

January 23, 2018

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Thomas

use this company a lot through our estate agent and can highly recommend.

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Julia

Julia

October 05, 2015

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Julia

Dealt with these solicitors and it was pleasure to be Emma Sargeant's customer but that is it ! Every time I rang office phone was always answered by grumpy lady who seems to have bad day, actually they had a bad day everyday, speaking fast like there was a fire in theirs office - nightmare to deal with ! It is completely different at the Leigh branch (done the will there): nice ladies, trained or they knows how to deal with customer over the phone. I hope Head Office care about reputation and do something with it. Thank you.

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Lisa

Lisa

March 21, 2025

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Lisa

Can't recommend Butcher and Barlow enough, a big thankyou to Lisa and Karen who dealt with the sale and purchase of our home, the whole time I was kept informed and any updates were given to me straight away, and from our side everything went so smoothly because of them,
Thanks again
Lisa and Jonny

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Butcher & Barlow LLP are accredited by

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About this branch

Description

Butcher & Barlow is a Legal 500 Firm with a rich heritage and 12 Offices across the North West. We pride ourselves on being a law firm with local connections but the size to provide an approachable expert in every field. We are big enough to cope with the requirements of all manner of clients across a broad range of services, from making a Will to multi million pound share sales, but we do not forget that the personal touch and attention to detail is what sets us apart from others in the profession. We are the big firm on the doorstep. We are your Solicitors, for life.

Regulated by

Solicitors Regulation Authority

Legal services

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