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How Butcher & Barlow LLP Compares

Value for money

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Limited data.

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Butcher & Barlow LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Butcher & Barlow LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Butcher & Barlow LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Butcher & Barlow LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Butcher & Barlow LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Butcher & Barlow LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Butcher & Barlow LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    438
  • Very Good

    6
  • Average

    5
  • Poor

    0
  • Awful

    18

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Richard

Richard

December 01, 2022

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selling house

Diane Pennington was superb when we sold our house completely different experience from the start of the process. She took over half way through and found, not only did she fight hard she also made herself available for a phone call and answered our worries very promptly. I would highly recommend this Lady if you are buying and selling your home as her excellent attitude and skills makes the experience much less stressful we cant thank her enough for her excellent service.

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Anne

Matter Type:

Residential Conveyancing

Anne

April 23, 2022

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Excellent experience

Both Iain Grant and Elaine Riley went above and beyond to help us purchase our property. After a bad experience with previous solicitors this team restored our faith in solicitors and made the experience seem effortless. I cant thank them enough for their clear, fast, helpful communication and would highly recommend to anyone.
They turned it all around in record time and took alot of stress off the whole situation.

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Matt

Matter Type:

Purchase and Sale

Matt

June 20, 2016

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WARNING

Butcher & Barlow are some of the most unprofessional people I have ever had the misfortune to encounter, David Kitchen is an insult to the legal profession & should be ashamed of himself.
If I can just help one person by warding them away from these useless people at least that will be some sort of silver lining

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Anonymous

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Residential Conveyancing

Anonymous

December 20, 2024

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Matthew Watson Review

Matthew was our lawyer during the process of purchasing a new property. He was extremely accommodating and supportive throughout the process, answering all of our enquiries and guiding us through the process.

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Samina

Samina

December 18, 2024

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Excellent service!

After a very stressful and costly experience with another law firm, I was worried that I wouldn’t find a good solicitor to help me with my dispute. After calling several firms, I had an initial call with Thomas Sedley and felt comfortable with him immediately. He clearly explained what steps he would take to get the caveat on my probate application removed and was transparent about estimated costs. He was also very professional, personable and empathetic, which made the decision to instruct him even easier. I was impressed with his prompt action and after only a couple of succinct and effective emails to the person who lodged the caveat, it was withdrawn. This was a huge relief as I anticipated the dispute would drag on for many more months.
I highly recommend Thomas for dispute resolution and I would be happy to use Butcher & Barlow again when I need further legal help. Thank you!

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Mark

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Residential Conveyancing

Mark

December 18, 2024

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House Sale Service

I have just completed the sale of my late father’s house. The service and support from Butcher and Barlow was excellent. In particular Ella Woodier was outstanding, she was professional, kept me informed and always acted promptly and efficiently.

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Emma

Matter Type:

Divorce

Emma

December 18, 2024

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Fantastic Support!

Claire Jackson and Jade Hilton have been fantastic in supporting with my recent divorce! Claire provided great advice, and both Claire and Jade kept me fully up to date throughout the process and were extremely responsive. Thank you!

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Susan

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Employment Law

Susan

December 17, 2024

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Kept Me updated at all times

Very Professional..also Friendly & Informative

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Paul

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Employment Law

Paul

December 17, 2024

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Profesional.

Mohammed explained everything very clearly.

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Clive

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Employment Law

Clive

December 12, 2024

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Employment law

Thanks to both Kerry and Mohammed.
Kerry was timely, helpful and professional with her responses.
Mohammed clarified any queries that I had in a way I could understand.

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Reviews collected from

Leona

Matter Type:

Divorce

Leona

March 11, 2022

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Leona

Rachel Cryan helped me through my divorce. She was brilliant, she was quick and very efficient at getting letters out. I highly recommend her.

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Mike

Mike

February 13, 2020

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Mike

I used Rachel Cryan for a divorce. She was excellent throughout the process and comes highly recommended. Her updates were clear and concise and it was immediately obvious that she has a great deal of expertise.

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Thomas

Thomas

January 23, 2018

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Thomas

use this company a lot through our estate agent and can highly recommend.

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Julia

Julia

October 05, 2015

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Julia

Dealt with these solicitors and it was pleasure to be Emma Sargeant's customer but that is it ! Every time I rang office phone was always answered by grumpy lady who seems to have bad day, actually they had a bad day everyday, speaking fast like there was a fire in theirs office - nightmare to deal with ! It is completely different at the Leigh branch (done the will there): nice ladies, trained or they knows how to deal with customer over the phone. I hope Head Office care about reputation and do something with it. Thank you.

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Sammy

Matter Type:

Disputed Probate

Sammy

December 18, 2024

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Sammy

After a very stressful and costly experience with another law firm, I was worried that I wouldn’t find a good solicitor to help me with my dispute. After calling several firms, I had an initial call with Thomas Sedley and felt comfortable with him immediately. He clearly explained what steps he would take to get the caveat on my probate application removed and was transparent about estimated costs. He was also very professional, personable and empathetic, which made the decision to instruct him even easier. I was impressed with his prompt action and after only a couple of succinct and effective emails to the person who lodged the caveat, it was withdrawn. This was a huge relief as I anticipated the dispute would drag on for many more months.
I highly recommend Thomas for dispute resolution and I would be happy to use Butcher & Barlow again when I need further legal help. Thank you!

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Butcher & Barlow LLP are accredited by

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About this branch

Description

Butcher & Barlow is a Legal 500 Firm with a rich heritage and 12 Offices across the North West. We pride ourselves on being a law firm with local connections but the size to provide an approachable expert in every field. We are big enough to cope with the requirements of all manner of clients across a broad range of services, from making a Will to multi million pound share sales, but we do not forget that the personal touch and attention to detail is what sets us apart from others in the profession. We are the big firm on the doorstep. We are your Solicitors, for life.

Regulated by

Solicitors Regulation Authority

Legal services

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