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Whether you need legal support for you or your business, we are here to help. Working closely with you to understand the complexities of your situation and your personal priorities, we aim to come up with the solution that best meets your needs. Every case is unique, which means we will not simply follow a set legal process. By employing skilled, approachable individuals, who take real pride in their work, we guarantee that your case will be dealt with efficiently and sensitively. Making sure you are informed upfront of the likely stages and costs, we will ensure that you are kept fully informed of your options at all times. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Gardner Leader LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gardner Leader LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Gardner Leader LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Gardner Leader LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Gardner Leader LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Gardner Leader LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Gardner Leader LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Kevin Withnall
Collected on:
The Gardner Leader team worked extrmely hard for us on what was a somewhat complicated sale and purchase process including moving out before we could move into the new house. Throughout we felt that our solicitors were much more conscientious, timely and available than the other firms working on the deals.
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Matter Type:
Wills
Sandie
Collected on:
The legal advice I had was sensitive and good. I felt I could trust my adviser.
A representative from Gardner Leader LLP responded to this review on 24 October, 2024:
Thank you for your kind review, I will pass on your positive words onto Penny Wright and our Wills, Probate and Estate Planning Solicitors team.
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Matter Type:
Trusts
Gordon
Collected on:
Very satisfied with the service recieved.
A representative from Gardner Leader LLP responded to this review on 24 October, 2024:
Hi Gordon, thank you for leaving this review for Marie and our Wills, Probate and Estate Planning team.
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Karl Hansen
Collected on:
Andrew Shipp was excellent throughout and we could not have asked for better support.
A representative from Gardner Leader LLP responded to this review on 24 October, 2024:
Thank you for sharing the experience you had with Andrew Shipp and our Dispute Resolution Solicitors. This is very much appreciated and we are glad that you are happy with the service you received.
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Matter Type:
Residential Conveyancing
Graham Funnell
Collected on:
I am very happy with the work done by Chris and his team in the purchase and sale of my properties. They were prompt with replies to queries and managed to steer a sometimes difficult sale through with a minimum of fuss.
A representative from Gardner Leader LLP responded to this review on 24 October, 2024:
Thank you for leaving such positive feedback, we are so pleased you were happy with the service our Residential Property Solicitors and Chris Dale provided.
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Matter Type:
Commercial Leases
Paul M Director Naomi House & Jacksplace Charity
Collected on:
We have worked with Greg Humphreys and the GL team for many years. Their support is punctual, clear and always within agreed costs. An excellent service.
A representative from Gardner Leader LLP responded to this review on 24 October, 2024:
Thank you for your kind review, I will pass on your positive words onto Greg Humphreys and our Real Estate Solicitors.
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Matter Type:
Residential Conveyancing
Daniel Welinder
Collected on:
Excellent service once again. Very responsive and personal service. Really felt they prioritised my interests. Will definitely use their services again.
A representative from Gardner Leader LLP responded to this review on 24 October, 2024:
Thank you for leaving this excellent review for Fiona Tighe. We are pleased you were happy with the customer service overall you received. We will be sure to pass on your praise to our Residential Property Solicitors.
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Matter Type:
Residential Conveyancing
Jeremy
Collected on:
Very strong service, clear communication and good explanation. Being my first home purchase and from another country I probably needed more explaining than most, but Emma was really patient and took time to explain. Much appreciated
A representative from Gardner Leader LLP responded to this review on 14 October, 2024:
We are delighted to hear of your positive experience with Emma Jones and our Residential Property Solicitors. Do not hesitate to contact Emma or our Newbury office if you require any guidance in the future.
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Matter Type:
Wills
Pauline
Collected on:
Very pleasant and friendly staff. Beth explained every step taken & was very good with advice and questions.
A representative from Gardner Leader LLP responded to this review on 14 October, 2024:
Thank you for your kind review, I will pass on your positive words onto Beth Giles and our Wills, Probate and Estate Planning Solicitors team in our Newbury office.
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Matter Type:
Residential Conveyancing
N Golding
Collected on:
Jo Dainty ran the file from start to finish, she did an amazing job, communicating to us, explaining every stage of the process. She's an asset to Gardner Leader. Cate communicated with us when the exchange and completion happened, She also informed us of a delayed exchange caused by the buyer finances.
A representative from Gardner Leader LLP responded to this review on 09 October, 2024:
Thank you for leaving this excellent review for our Residential Property team. We are pleased you were happy with the customer service overall you received. We will be sure to pass on your praise to our Residential Solicitors in our Newbury office.
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Matter Type:
Residential Conveyancing
Heidi
Collected on:
We recently bought our first home and used Gardner Leader as our solicitors. We cannot praise Chris and Isobel enough, they were fantastic throughout the whole process keeping us informed at every stage. Thank you so much for all of your help!
A representative from Gardner Leader LLP responded to this review on 05 August, 2022:
We are thrilled that you were happy with the service both Chris Dale and our Residential Property Solicitors in our Newbury office provided.
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Matter Type:
Property Disputes
Jessi
Collected on:
What a fantastic firm. All round superb service and particular thanks to our incredibly impressive litigation lawyer, Daniel Smith. We were in a very nasty property dispute (that had gone on for 3 months), feeling bullied, desperate and hopeless. One week and three emails from Daniel later, we are free and receiving the money we are owed back. Hurrah and thank goodness for lawyers like this!
A representative from Gardner Leader LLP responded to this review on 21 July, 2022:
Thank you for leaving such positive feedback, we are so pleased you were happy with the service our Dispute Resolution Solicitors and especially Daniel Smith provided you at our Newbury office.
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Matter Type:
Residential Conveyancing
Jack
Collected on:
Top notch residential conveyancing - you won't find anyone better
A representative from Gardner Leader LLP responded to this review on 03 November, 2021:
Hi Jack, thank you for leaving this great review. We are delighted you were happy with the service our team provided. Please do not hesitate to contact us if you require future assistance.
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Matter Type:
Residential Conveyancing
Tasha
Collected on:
Brilliant service. Cate Beavis dealt with my house purchase and she was excellent and I would highly recommend.
A representative from Gardner Leader LLP responded to this review on 29 July, 2021:
We greatly appreciate these kind words and have passed your message directly onto Cate Beavis and our Residential Property Solicitors in our Newbury office. Thank you again.
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Matter Type:
Residential Conveyancing
Francesca
Collected on:
Exceptional service from Gardner Leader, in particular from Cate B. We engaged Gardner Leader at the peak of COVID in 2020 and were concerned with the delays that some people had been experiencing in their purchase and sale. We had absolutely no reason to worry at all. Cate and her colleagues, Heather and Jo, offered us outstanding and responsive service. At no point were we, or our chain, waiting for our solicitors in order to progress unlike the rest of the chain and we never needed to chase Cate or the rest of the team. They were extremely knowledgable and helpful, going out of their way to respond to our queries (of which there were many!)
When deciding on our conveyancer, we knew Gardner Leader were not the cheapest option available but absolutely understood that you get what you pay for. In the end, we made the decision based on reviews and the initial call back we received from Cate which was informative, helpful and polite and was quickly after we enquired.
We have heard many horror stories with conveyancers, especially with people looking to save money by engaging a cheap option and receiving sub-standard service. This is not an issue whatsoever at Gardner Leader as the team clearly take pride in helping their clients.
Cate is an absolute credit to the company and we have recommended her to anyone we can get to listen! We will be returning to Gardner Leader for our future transactions.
A representative from Gardner Leader LLP responded to this review on 02 March, 2021:
Thank you for sharing the experience you had with Cate and the Residential Property solicitors. This is very much appreciated and we are glad that you are happy with the service you received at our Newbury office.
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Solicitors offering you peace of mind. Progressive and innovative, with a focus on excellence in client care, we have a great team on hand to help you with your legal needs. You need a law firm which you can trust, which understands your priorities and delivers practical, exceptional value legal solutions. We will work closely with you to ensure that we can deliver the results you need.
