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Darren
I dealt with Emma Jones at the company, she was very clear and transparent in regards to the costings, on top of this she never failed to answer the phone which i regard as a huge positive. Will give you a buzz when I come to flog the property!
A representative from Gardner Leader LLP responded to this review on 29 January, 2020
Hi Darren I am delighted you had such a positive experience with us, I will be sure to pass your comments onto Emma Jones.
Was this review helpful? Yes
Residential Property/Conveyancing
Very strong service, clear communication and good explanation. Being my first home purchase and from another country I probably needed more explaining than most, but Emma was really patient and took time to explain. Much appreciated
Lawyer named in this review: Emma Jones
A representative from Gardner Leader LLP responded to this review on 14 October, 2024
We are delighted to hear of your positive experience with Emma Jones and our Residential Property Solicitors. Do not hesitate to contact Emma or our Newbury office if you require any guidance in the future.
Was this review helpful? Yes
Residential Property/Conveyancing
I would highly recommend Gardner Leader. I worked with Emma, and she was incredibly helpful throughout my first purchase. I had heard mixed things about solicitors and was initially hesitant when choosing one, but I’m very glad I went with Gardner Leader. Emma exceeded my expectations—communication was excellent, I didn't had to chase for updates, and she always took the time to answer all my questions.
I was prepared to pay a bit more for a better service, but their pricing was actually very competitive compared to other quotes I received. Overall, I’m extremely satisfied and will definitely be recommending Gardner Leader to others and using them for my next purchase!
Lawyer named in this review: Emma Jones
A representative from Gardner Leader LLP responded to this review on 09 September, 2024
Thank you for sharing the experience you had with Emma Jones and our Residential Property Solicitors. This is very much appreciated and we are glad that you are happy with the service you received at our Newbury office.
Was this review helpful? Yes
Residential Property/Conveyancing
Gardner Leader are always efficient and knowledgeable, but also friendly and ready to help in any way needed. I have also dealt with them after the death of my husband and received understanding and support. I would not hesitate to recommend them for anything legal.
Lawyer named in this review: Emma Jones
A representative from Gardner Leader LLP responded to this review on 22 July, 2024
Hi Jeannette, thank you for leaving this review for Emma Jones and our Residential Property team. We are grateful for your kind review.
Was this review helpful? Yes
Residential Property/Conveyancing
Just book them. Emma and Helen were the only ones who kept my sanity in the house buying process. I move to them from another solicitor, with whom I had the most stressful experience with. On contrast, gardner leader was extremely professional, communicative, polite and responsive. They are a credit to the profession and our massive thank you for the assistance for our new build purchase. They were also able to change some TP1 clauses to which our previous solicitor said was “non negotiable”. Shows you Gardner and Leader has teeth and competence to get things done.
Lawyer named in this review: Emma Jones
A representative from Gardner Leader LLP responded to this review on 27 June, 2024
Hi Maria, thank you for sharing your experience with Emma Jones and our Residential Property team. We are delighted to hear you found our team extremely professional, communicative, polite and responsive. Please do not hesitate to contact us if you require guidance in the future.
Was this review helpful? Yes
Residential Property/Conveyancing
I simply wanted to engage a firm of solicitors for the conveyancing of my deceased mother's property, with costs appropriate to the work undertaken. Not to initially be faced with 'essential', 'standard,', 'premium', tariffs - why cheapen yourselves to supermarket shopping?
Lawyer named in this review: Emma Jones
Was this review helpful? Yes
Residential Property/Conveyancing
Efficient, polite, great communication, fairly priced and helpful. Would use again.
Lawyer named in this review: Emma Jones
A representative from Gardner Leader LLP responded to this review on 20 May, 2024
Hi Caroline, thank you for leaving such positive feedback, we are so pleased you were happy with the service our Residential Property Solicitors and Emma Jones provided at our Newbury office.
Was this review helpful? Yes
Residential Property/Conveyancing
The service was excellent, i have instructed Emma on two mortgages, my very first to purchase a shared ownership property and now this one for buying 100% ownership of my shared-ownership property and it was a highly stressful time until it was in Emma's hands which went smoothly. I had full clarity from day one, great communication and an excellent service! I will highly recommend and should i ever sell this house in the future,i will be instructing Emma and her team once again. Thank you very much!
Lawyer named in this review: Emma Jones
A representative from Gardner Leader LLP responded to this review on 04 April, 2024
Hi Sandra, thank you for sharing the experience you had with Emma Jones and our Residential Property Solicitors. This is very much appreciated and we are glad that you are happy with the service you received at our Newbury office.
Was this review helpful? Yes
Residential Property/Conveyancing
The service was excellent, i have instructed Emma on two mortgages, my very first to purchase a shared ownership property and now this one for buying 100% ownership of my shared-ownership property and it was a highly stressful time until it was in Emma's hands which went smoothly. I had full clarity from day one, great communication and an excellent service! I will highly recommend and should i ever sell this house in the future,i will be instructing Emma and her team once again. Thank you very much!
Lawyer named in this review: Emma Jones
A representative from Gardner Leader LLP responded to this review on 04 April, 2024
Thank you for leaving this excellent review for Emma Jones. We are pleased you were happy with the customer service overall you received. We will be sure to pass on your praise to our Residential Property Solicitors.
Was this review helpful? Yes
Residential Property/Conveyancing
Emma is an absolute credit to Gardner Leader and I could not be more pleased with the service she provided. I would not hesitate to use Gardner Leader's services in the future and would recommend others to do the same.
Lawyer named in this review: Emma Jones
A representative from Gardner Leader LLP responded to this review on 26 February, 2024
Thank you for leaving this excellent review for Emma Jones. We are pleased you were happy with the customer service overall you received. We will be sure to pass on your praise to our Residential Property Solicitors.
Was this review helpful? Yes
Residential Property/Conveyancing
We were very satisfied with the efficient and professional way that Emma Jones and the conveyance was handled from the outset to completion.
Lawyer named in this review: Emma Jones
A representative from Gardner Leader LLP responded to this review on 19 February, 2024
We are happy to hear that you found the service you received at our Newbury office efficient and professional. I will let Emma and our Residential Property Solicitors know of your kind review.
Was this review helpful? Yes