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How HS Conveyancing Compares

Value for money

This firm - 87%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of HS Conveyancing on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using HS Conveyancing. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 20%
About Right 77%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 86%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used HS Conveyancing and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how HS Conveyancing performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 86%
No 14%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 87%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used HS Conveyancing and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how HS Conveyancing compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 87%
No 13%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that HS Conveyancing offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.4/5

Reviews summary

  • Excellent

    1116
  • Very Good

    78
  • Average

    15
  • Poor

    10
  • Awful

    198

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Joel,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

New home purchases and sales

Joel,

November 01, 2024

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Collected on:

Nightmare!

Waste of time.
Abena was rude and uselesss

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Hayley,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Residential Conveyancing

Hayley,

October 24, 2024

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Collected on:

Second time using this company

Used holden smith in the sale and purchase of property.
Had additional documents drawn up at the same time.

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Allison Hunt,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Lasting power of attorney

Allison Hunt,

October 24, 2024

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Collected on:

Excellent service

Used them to organise a power of attorney

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Molly,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Trusts

Molly,

October 19, 2024

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Good service overall

Abena was very nice and helpful and happy to talk on the phone. Communication was quick and all the people who dealt with us seemed professional.

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Annabelle,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

New home purchases and sales

Annabelle,

October 10, 2024

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Collected on:

Pretty Poor

This started by our case being assigned to someone who left shortly after. Our case was then sat there with no one working on it for 6weeks. When we called to check in they said they’d start work on it and we gave them our hopeful completion date. After filling out some paperwork we called to see if we were completing that day only to find our lawyer was on holiday with no warning. The other times I’d call and there would be no one to get through to as the woman handling our case worked 3 hours a day twice a week and wouldn’t return our voicemails when we left them.

After a series of complaints about her, we were handed over to someone else who got it sorted quickly but we were still delayed. There was also no chain so this should’ve been an easy sell which still took 5 months.

After all this we were still expected to pay full price.

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Huw,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Purchase of development land

Huw,

October 01, 2024

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Collected on:

Professional, affordable

Holden Smith helped me buy my first home. They were very responsive, with really good communication throughout.

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Khurram,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Agricultural land for sale or development

Khurram,

September 21, 2024

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Collected on:

Excellent service

Very professional team. Easy to access. Good value for money

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Gary,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Purchase of development land

Gary,

September 12, 2024

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Collected on:

Really polite, responsive and thoughtful in their responses

So far I’ve used the solicitors for the selling and buyer of property and found them ‘human’ to deal with and refreshingly responsive to emails and phone calls and you actually feel like they care and not just a black hole of correspondence.

Kudos to the team, 100% the way to be as a company.

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Anonymous,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Wills

Anonymous,

September 01, 2024

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Collected on:

Wills made easy

A very pleasant experience and nothing was too much trouble.

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Mark,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Purchase of development land

Mark,

August 28, 2024

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Collected on:

Very professional and efficient

All good from start to finish , kept in the loop all the way , they where always on the ball

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Reviews collected from

Sam

Sam

November 16, 2024

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Collected on:

Sam

If I could give o stars I would. Absolutely terrible service. Kat and kirsty oversaw my sale and purchase and the lack of communication I received is appalling. I was selling my house as seperating from my partner and buying a new house on my own, but they seemed to treat the sale and purchase as one case. They never even asked what my ex partners plans were following the sale of the house until the last couple of weeks which would effect the length of the sale process. Everything was through email and I was constantly having to chase them. The 2 times I did speak to Kat she was incredibly rude, talking over me and couldnt wait to get me off the phone. The whole process was incredibly stressful anyway but at the end it was even worse. I had a moving date proposed 1 month prior and the week before received an email from Kat to state we had to be out by 12pm that day. So on the moving day I had my removal van all loaded up and ready before 12 only to be told the exchange of my contracts had not even happened! I ended up having a removal van sat around for 5 hours waiting and in the end was told we couldn't move that day. It cost me £750 in moving costs plus other expenses.not only that, it pretty much collapsed the whole chain from being able yo move that day also. The only response I got was that it wasn't their fault but my buyers solicitors and they denied all responsibility even though it was crystal clear in the email that I had to be out by that day before 12pm. Had they been more proactive and not just rely on email to communicate with people it might not have been such a mess!

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Gemma

Gemma

November 16, 2024

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Collected on:

Gemma

Buying a home can be stressful but Nicola made the whole process feel seamless from beginning to end.
I would highly recommend Nicola and the team at Holden Smith Law to assist you when buying or selling a house.

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Amy

Amy

November 14, 2024

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Amy

Nicola and the team from Holden Smith Law have been brilliant throughout our purchase. Nicola was very responsive throughout the process to help deal with queries. The whole process was fast and smooth, thank you guys.

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Alex

Alex

November 02, 2024

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Alex

If you're considering doing business with this company, I strongly advise avoiding Kirsty and Kat. My experience with them was incredibly frustrating and unhelpful.

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Nathan

Nathan

October 31, 2024

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Nathan

I just want to spread the word on how pleased I am with the services of Zack and his team at HSL. I had a bit of a basket case remortgage and my previous solicitor of over 20 years had to go on long term leave leaving me in a bit of a compromising situation since only he knew the in's and out's of the the property lease and other complications with land registry. Zack quietly and efficiently went about mopping up the mess with no quibbles or delays. I'd have absolutely no issue with giving HSL, Zack and his team a big thumbs up to anyone needing conveyancing legal work undertaken.

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HS Conveyancing are accredited by

accreditation
accreditation

About this branch

Description

HS Conveyancing is led by Julie Makin, David Bancroft and James Smith who have years of combined experience and exceptional relationships with National Estate Agents, Brokers and leading Panel Providers. HS Conveyancing is proud to hold the Quality Conveyancing Scheme accreditation.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Investment purchases and Buy to Let
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Debt Recovery
    • Employment - business
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
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