Verified review
This review has been left by a verified client who used Holden Smith Law Limited.
Matter Type:
New home purchases and sales
Joel,
Collected on:
Nightmare!
Waste of time.
Abena was rude and uselesss
Was this review helpful?
0330 3203406
HS Conveyancing is based in Leeds and deals with significant numbers of sales and purchases. Our mission is simple; to provide an excellent service to every client, and make the home moving experience straightforward and enjoyable.
Also known as - HS Conveyancing, Holden Smith Law
HS Conveyancing
have 5 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of HS Conveyancing on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using HS Conveyancing. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used HS Conveyancing and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how HS Conveyancing performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used HS Conveyancing and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how HS Conveyancing compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that HS Conveyancing offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Holden Smith Law Limited.
Matter Type:
New home purchases and sales
Joel,
Collected on:
Waste of time.
Abena was rude and uselesss
Was this review helpful?
Verified review
This review has been left by a verified client who used Holden Smith Law Limited.
Matter Type:
Residential Conveyancing
Hayley,
Collected on:
Used holden smith in the sale and purchase of property.
Had additional documents drawn up at the same time.
Was this review helpful?
Verified review
This review has been left by a verified client who used Holden Smith Law Limited.
Matter Type:
Lasting power of attorney
Allison Hunt,
Collected on:
Used them to organise a power of attorney
Was this review helpful?
Verified review
This review has been left by a verified client who used Holden Smith Law Limited.
Matter Type:
Trusts
Molly,
Collected on:
Abena was very nice and helpful and happy to talk on the phone. Communication was quick and all the people who dealt with us seemed professional.
Was this review helpful?
Verified review
This review has been left by a verified client who used Holden Smith Law Limited.
Matter Type:
New home purchases and sales
Annabelle,
Collected on:
This started by our case being assigned to someone who left shortly after. Our case was then sat there with no one working on it for 6weeks. When we called to check in they said they’d start work on it and we gave them our hopeful completion date. After filling out some paperwork we called to see if we were completing that day only to find our lawyer was on holiday with no warning. The other times I’d call and there would be no one to get through to as the woman handling our case worked 3 hours a day twice a week and wouldn’t return our voicemails when we left them.
After a series of complaints about her, we were handed over to someone else who got it sorted quickly but we were still delayed. There was also no chain so this should’ve been an easy sell which still took 5 months.
After all this we were still expected to pay full price.
Was this review helpful?
Verified review
This review has been left by a verified client who used Holden Smith Law Limited.
Matter Type:
Purchase of development land
Huw,
Collected on:
Holden Smith helped me buy my first home. They were very responsive, with really good communication throughout.
Was this review helpful?
Verified review
This review has been left by a verified client who used Holden Smith Law Limited.
Matter Type:
Agricultural land for sale or development
Khurram,
Collected on:
Very professional team. Easy to access. Good value for money
Was this review helpful?
Verified review
This review has been left by a verified client who used Holden Smith Law Limited.
Matter Type:
Purchase of development land
Gary,
Collected on:
So far I’ve used the solicitors for the selling and buyer of property and found them ‘human’ to deal with and refreshingly responsive to emails and phone calls and you actually feel like they care and not just a black hole of correspondence.
Kudos to the team, 100% the way to be as a company.
Was this review helpful?
Verified review
This review has been left by a verified client who used Holden Smith Law Limited.
Matter Type:
Wills
Anonymous,
Collected on:
A very pleasant experience and nothing was too much trouble.
Was this review helpful?
Verified review
This review has been left by a verified client who used Holden Smith Law Limited.
Matter Type:
Purchase of development land
Mark,
Collected on:
All good from start to finish , kept in the loop all the way , they where always on the ball
Was this review helpful?
Sam
Collected on:
If I could give o stars I would. Absolutely terrible service. Kat and kirsty oversaw my sale and purchase and the lack of communication I received is appalling. I was selling my house as seperating from my partner and buying a new house on my own, but they seemed to treat the sale and purchase as one case. They never even asked what my ex partners plans were following the sale of the house until the last couple of weeks which would effect the length of the sale process. Everything was through email and I was constantly having to chase them. The 2 times I did speak to Kat she was incredibly rude, talking over me and couldnt wait to get me off the phone. The whole process was incredibly stressful anyway but at the end it was even worse. I had a moving date proposed 1 month prior and the week before received an email from Kat to state we had to be out by 12pm that day. So on the moving day I had my removal van all loaded up and ready before 12 only to be told the exchange of my contracts had not even happened! I ended up having a removal van sat around for 5 hours waiting and in the end was told we couldn't move that day. It cost me £750 in moving costs plus other expenses.not only that, it pretty much collapsed the whole chain from being able yo move that day also. The only response I got was that it wasn't their fault but my buyers solicitors and they denied all responsibility even though it was crystal clear in the email that I had to be out by that day before 12pm. Had they been more proactive and not just rely on email to communicate with people it might not have been such a mess!
Was this review helpful?
Gemma
Collected on:
Buying a home can be stressful but Nicola made the whole process feel seamless from beginning to end.
I would highly recommend Nicola and the team at Holden Smith Law to assist you when buying or selling a house.
Was this review helpful?
Amy
Collected on:
Nicola and the team from Holden Smith Law have been brilliant throughout our purchase. Nicola was very responsive throughout the process to help deal with queries. The whole process was fast and smooth, thank you guys.
Was this review helpful?
Alex
Collected on:
If you're considering doing business with this company, I strongly advise avoiding Kirsty and Kat. My experience with them was incredibly frustrating and unhelpful.
Was this review helpful?
Nathan
Collected on:
I just want to spread the word on how pleased I am with the services of Zack and his team at HSL. I had a bit of a basket case remortgage and my previous solicitor of over 20 years had to go on long term leave leaving me in a bit of a compromising situation since only he knew the in's and out's of the the property lease and other complications with land registry. Zack quietly and efficiently went about mopping up the mess with no quibbles or delays. I'd have absolutely no issue with giving HSL, Zack and his team a big thumbs up to anyone needing conveyancing legal work undertaken.
Was this review helpful?
HS Conveyancing is led by Julie Makin, David Bancroft and James Smith who have years of combined experience and exceptional relationships with National Estate Agents, Brokers and leading Panel Providers. HS Conveyancing is proud to hold the Quality Conveyancing Scheme accreditation.