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How HS Conveyancing Compares

Value for money

This firm - 87%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of HS Conveyancing on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using HS Conveyancing. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 20%
About Right 78%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 85%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used HS Conveyancing and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how HS Conveyancing performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 85%
No 15%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 87%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used HS Conveyancing and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how HS Conveyancing compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 87%
No 13%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that HS Conveyancing offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.4/5

Reviews summary

  • Excellent

    1150
  • Very Good

    81
  • Average

    16
  • Poor

    10
  • Awful

    202

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Jo,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Probate

Jo,

November 27, 2024

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Collected on:

Fantastic Law Firm

I have used Holden Smith three times now for separate services; a family dispute, transfer of equity and for a will. I had 3 different lawyers and all were professional, supportive, friendly and efficient. I recommend them with the highest of respect!

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Laura,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Residential Conveyancing

Laura,

November 27, 2024

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Collected on:

Amazing service

Highly recommend using Holden Smith.
The team is efficient, keep you updated and are happy to explain any documentation or information in a way you understand.

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Joel,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

New home purchases and sales

Joel,

November 01, 2024

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Collected on:

Nightmare!

Waste of time.
Abena was rude and uselesss

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Hayley,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Residential Conveyancing

Hayley,

October 24, 2024

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Second time using this company

Used holden smith in the sale and purchase of property.
Had additional documents drawn up at the same time.

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Allison Hunt,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Lasting power of attorney

Allison Hunt,

October 24, 2024

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Collected on:

Excellent service

Used them to organise a power of attorney

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Molly,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Trusts

Molly,

October 19, 2024

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Collected on:

Good service overall

Abena was very nice and helpful and happy to talk on the phone. Communication was quick and all the people who dealt with us seemed professional.

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Annabelle,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

New home purchases and sales

Annabelle,

October 10, 2024

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Pretty Poor

This started by our case being assigned to someone who left shortly after. Our case was then sat there with no one working on it for 6weeks. When we called to check in they said they’d start work on it and we gave them our hopeful completion date. After filling out some paperwork we called to see if we were completing that day only to find our lawyer was on holiday with no warning. The other times I’d call and there would be no one to get through to as the woman handling our case worked 3 hours a day twice a week and wouldn’t return our voicemails when we left them.

After a series of complaints about her, we were handed over to someone else who got it sorted quickly but we were still delayed. There was also no chain so this should’ve been an easy sell which still took 5 months.

After all this we were still expected to pay full price.

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Huw,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Purchase of development land

Huw,

October 01, 2024

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Collected on:

Professional, affordable

Holden Smith helped me buy my first home. They were very responsive, with really good communication throughout.

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Khurram,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Agricultural land for sale or development

Khurram,

September 21, 2024

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Collected on:

Excellent service

Very professional team. Easy to access. Good value for money

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Gary,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Purchase of development land

Gary,

September 12, 2024

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Collected on:

Really polite, responsive and thoughtful in their responses

So far I’ve used the solicitors for the selling and buyer of property and found them ‘human’ to deal with and refreshingly responsive to emails and phone calls and you actually feel like they care and not just a black hole of correspondence.

Kudos to the team, 100% the way to be as a company.

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Reviews collected from

DK

DK

December 11, 2024

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Collected on:

A client

We recently used Holden Smith for purchasing our first property and they have been absolutely fantastic throughout the whole time. They were always there to help us with our queries and they made the whole process very nice and easy for us. We would definitely use their services in the future and highly recommend them to others.

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James

James

December 10, 2024

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James

First time of using Holden Smith and I have to say I was impressed with Nicola Cheesbrough who handled my case, and her apprentice Jessica Wright. Both were helpful and quick to respond via email whenever I had a question. They worked efficiently to get the purchase through by the deadline I was aiming for. The only reason I knocked one star off was because the App was not updated so I could track the case via that. This was something that I wanted to utilise due to working 24/7 shifts so I could check on things while I was at work.

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Rachel

Rachel

November 28, 2024

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Rachel

Our solicitor was Nicola Cheesbrough and she was nothing short of amazing from the start through to the end of the process.

She was very informative, excellent at communicating and worked magic behind the scenes for a seamless sale and purchase

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Emma

Emma

November 27, 2024

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Emma

Instruct with caution ⚠️
Our conveyancer has provided us with the bare minimum information throughout our house move. Requiring us to chase every step of the way. On the day of completion we had a missing document and the wrong deeds submitted. Meaning we failed to competed on time. We have been hit with a load of cost we were told they would be claiming from lower down the chain. Recommended we went back to our house on our move day when the new people were already in it! Since we’ve asked for more support from senior staff we’ve been ignored for over a week, they won’t take our calls and have recently responded saying we should pay the costs contradicting all previous info and the costs now have even more interest!
Choose someone local and professional instead! Huge regret from us!

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Andrew

Andrew

November 22, 2024

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Andrew

Our buyer unfortunately used Holden smith and had the bad luck of being assigned to Kat and Kirsty. I can only reiterate all the other bad reviews about them. Non responsive, kept losing documents and took months to complete enquiries, saying they hadn’t heard from our solicitor when they had. Kat seems to always be on annual leave and a simple house purchase with no chain either side took 7 months. With all these bad reviews it baffles me how they are both still employed here. If you do have to go with this company please for your own sanity ask for someone else if they assign you to Kat & Kirsty otherwise you could end up losing out

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HS Conveyancing are accredited by

accreditation
accreditation

About this branch

Description

HS Conveyancing is led by Julie Makin, David Bancroft and James Smith who have years of combined experience and exceptional relationships with National Estate Agents, Brokers and leading Panel Providers. HS Conveyancing is proud to hold the Quality Conveyancing Scheme accreditation.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Investment purchases and Buy to Let
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Debt Recovery
    • Employment - business
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
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