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How Holden Smith Law Limited Compares

Value for money

!

Limited data.

This firm - 87%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Holden Smith Law Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Holden Smith Law Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 86%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Holden Smith Law Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Holden Smith Law Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 86%
No 14%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 87%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Holden Smith Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Holden Smith Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 87%
No 13%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Holden Smith Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.4/5

Reviews summary

  • Excellent

    1116
  • Very Good

    78
  • Average

    15
  • Poor

    10
  • Awful

    198

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Chad

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Chad

November 21, 2024

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Holden smith

Everything went pretty smooth and Tim was easy to communicate with it’s 5* from me thank you

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Adrian C

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Purchase and Sale

Adrian C

October 24, 2024

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Outstanding Service

I wholeheartedly recommend Tim and Leigh without any reservation. My experience with them was truly exceptional, especially after a frustrating time with another conveyancer. The difference was like night and day!

From the very beginning, Tim and Leigh were incredibly responsive and attentive. They were always available to answer my questions, no matter how small, and consistently went above and beyond to ensure my interests were protected. They quickly grasped the complexities of my case and efficiently moved the process forward.

Their professionalism, expertise, and dedication made what can be a stressful experience incredibly smooth and reassuring. I can't thank them enough for their outstanding service!

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J Bolton

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Residential Conveyancing

J Bolton

October 18, 2024

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Proactive and Responsive

Tim and Leigh were great working as my sell-side solicitors. It was not easy process but the proactiveness and responsiveness of the service was great especially when dealing with difficult buy-side solicitors. Also, rather refreshingly, Tim would ring me as required, which made life easier and helped the service rather than just communicating exclusively through emails.

Would certainly recommend Tim and Leigh.

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Anonymous

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Residential Conveyancing

Anonymous

August 29, 2024

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Very frustrating experience

Tim Hare worked to try to salvage a very poor experience from the company. I needed conveyancing for a very simple sale of a flat to the owner of the building and was initially assigned Mark Thompson. I filled out the initial paperwork on their portal, even as far as providing details about the building that Mark insisted were needed for the buyer even though the buyer was the building owner. Several of the bits of information were then requested again even after being provided, Mark saying he could not see my responses even though they were ticked as complete. Throughout I made it clear that the buyer did not care as he was already aware of the state of the building as he owned it! The portal "progress meter" never worked once, was a completely pointless, and getting any kind of indication of progress was like pulling teeth. At one point I emailed Mark to get an auto reply saying he was on holiday, and told to contact another person who turned out was ALSO on holiday. I tried to phone at a different point and got no answer from the several numbers I was provided. For some reason (after trying to get some kind of movement for a considerable time) my case was moved to Tim, who was a lot more proactive, easy to contact and tried to get things resolved, ultimately getting the sale through.

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Alec

Matter Type:

Residential Conveyancing

Alec

November 19, 2024

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Alex Jones

Thank you for an easy transaction. Always there when we needed you.

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Stacey

Stacey

November 18, 2024

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Purchase of property

I just want to say thank you so much to Caroline and team for the quick completion of buying our dream house. After bouncing around previous solicitors for months with delays and issues we finally found Caroline at Holden Smith. The process was quick, efficient and done and dusted within a few weeks. Caroline was very transparent and thorough. Explaining everything at our pace and nothing was too much trouble. (Even after all our questions) We would definitely recommend and will be no contest if we need any services in the future.

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Joel,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

New home purchases and sales

Joel,

November 01, 2024

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Nightmare!

Waste of time.
Abena was rude and uselesss

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Stephanie,

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This review has been left by a verified client who used Holden Smith Law Limited.

Stephanie,

October 24, 2024

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Legal advice

Very friendly but professional help and advice

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Hayley,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Residential Conveyancing

Hayley,

October 24, 2024

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Second time using this company

Used holden smith in the sale and purchase of property.
Had additional documents drawn up at the same time.

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Allison Hunt,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Lasting power of attorney

Allison Hunt,

October 24, 2024

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Excellent service

Used them to organise a power of attorney

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Reviews collected from

Sam

Sam

November 16, 2024

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Sam

If I could give o stars I would. Absolutely terrible service. Kat and kirsty oversaw my sale and purchase and the lack of communication I received is appalling. I was selling my house as seperating from my partner and buying a new house on my own, but they seemed to treat the sale and purchase as one case. They never even asked what my ex partners plans were following the sale of the house until the last couple of weeks which would effect the length of the sale process. Everything was through email and I was constantly having to chase them. The 2 times I did speak to Kat she was incredibly rude, talking over me and couldnt wait to get me off the phone. The whole process was incredibly stressful anyway but at the end it was even worse. I had a moving date proposed 1 month prior and the week before received an email from Kat to state we had to be out by 12pm that day. So on the moving day I had my removal van all loaded up and ready before 12 only to be told the exchange of my contracts had not even happened! I ended up having a removal van sat around for 5 hours waiting and in the end was told we couldn't move that day. It cost me £750 in moving costs plus other expenses.not only that, it pretty much collapsed the whole chain from being able yo move that day also. The only response I got was that it wasn't their fault but my buyers solicitors and they denied all responsibility even though it was crystal clear in the email that I had to be out by that day before 12pm. Had they been more proactive and not just rely on email to communicate with people it might not have been such a mess!

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Gemma

Gemma

November 16, 2024

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Gemma

Buying a home can be stressful but Nicola made the whole process feel seamless from beginning to end.
I would highly recommend Nicola and the team at Holden Smith Law to assist you when buying or selling a house.

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Amy

Amy

November 14, 2024

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Amy

Nicola and the team from Holden Smith Law have been brilliant throughout our purchase. Nicola was very responsive throughout the process to help deal with queries. The whole process was fast and smooth, thank you guys.

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Mark

Mark

November 13, 2024

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Mark

Very professional, responsive solicitors, would use again when needed!

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Kath

Kath

November 12, 2024

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Kath

The team are very helpful, thorough and friendly. I can't thank Katie Sanderson enough for dealing with our house sale.

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Holden Smith Law Limited are accredited by

accreditation
accreditation

About this branch

Description

Having worked in various law firms of all shapes and sizes, we knew there was a better way; an easier, more client focused way, to get the law done.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Investment purchases and Buy to Let
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Debt Recovery
    • Employment - business
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
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