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How Holden Smith Law Limited Compares

Value for money

!

Limited data.

This firm - 87%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Holden Smith Law Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Holden Smith Law Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 85%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Holden Smith Law Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Holden Smith Law Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 85%
No 15%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 87%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Holden Smith Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Holden Smith Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 87%
No 13%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Holden Smith Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.4/5

Reviews summary

  • Excellent

    1150
  • Very Good

    81
  • Average

    16
  • Poor

    10
  • Awful

    202

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Chad

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Chad

November 21, 2024

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Collected on:

Holden smith

Everything went pretty smooth and Tim was easy to communicate with it’s 5* from me thank you

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Adrian C

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Purchase and Sale

Adrian C

October 24, 2024

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Outstanding Service

I wholeheartedly recommend Tim and Leigh without any reservation. My experience with them was truly exceptional, especially after a frustrating time with another conveyancer. The difference was like night and day!

From the very beginning, Tim and Leigh were incredibly responsive and attentive. They were always available to answer my questions, no matter how small, and consistently went above and beyond to ensure my interests were protected. They quickly grasped the complexities of my case and efficiently moved the process forward.

Their professionalism, expertise, and dedication made what can be a stressful experience incredibly smooth and reassuring. I can't thank them enough for their outstanding service!

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J Bolton

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Residential Conveyancing

J Bolton

October 18, 2024

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Proactive and Responsive

Tim and Leigh were great working as my sell-side solicitors. It was not easy process but the proactiveness and responsiveness of the service was great especially when dealing with difficult buy-side solicitors. Also, rather refreshingly, Tim would ring me as required, which made life easier and helped the service rather than just communicating exclusively through emails.

Would certainly recommend Tim and Leigh.

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Anonymous

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Residential Conveyancing

Anonymous

August 29, 2024

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Very frustrating experience

Tim Hare worked to try to salvage a very poor experience from the company. I needed conveyancing for a very simple sale of a flat to the owner of the building and was initially assigned Mark Thompson. I filled out the initial paperwork on their portal, even as far as providing details about the building that Mark insisted were needed for the buyer even though the buyer was the building owner. Several of the bits of information were then requested again even after being provided, Mark saying he could not see my responses even though they were ticked as complete. Throughout I made it clear that the buyer did not care as he was already aware of the state of the building as he owned it! The portal "progress meter" never worked once, was a completely pointless, and getting any kind of indication of progress was like pulling teeth. At one point I emailed Mark to get an auto reply saying he was on holiday, and told to contact another person who turned out was ALSO on holiday. I tried to phone at a different point and got no answer from the several numbers I was provided. For some reason (after trying to get some kind of movement for a considerable time) my case was moved to Tim, who was a lot more proactive, easy to contact and tried to get things resolved, ultimately getting the sale through.

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Anne,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Anne,

December 10, 2024

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Professional and friendly

My dealings with Brittany were professional and friendly, and work was completed when stated.

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Jo,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Probate

Jo,

November 27, 2024

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Fantastic Law Firm

I have used Holden Smith three times now for separate services; a family dispute, transfer of equity and for a will. I had 3 different lawyers and all were professional, supportive, friendly and efficient. I recommend them with the highest of respect!

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Laura,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Residential Conveyancing

Laura,

November 27, 2024

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Amazing service

Highly recommend using Holden Smith.
The team is efficient, keep you updated and are happy to explain any documentation or information in a way you understand.

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Alec

Matter Type:

Residential Conveyancing

Alec

November 19, 2024

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Alex Jones

Thank you for an easy transaction. Always there when we needed you.

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Stacey

Stacey

November 18, 2024

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Collected on:

Purchase of property

I just want to say thank you so much to Caroline and team for the quick completion of buying our dream house. After bouncing around previous solicitors for months with delays and issues we finally found Caroline at Holden Smith. The process was quick, efficient and done and dusted within a few weeks. Caroline was very transparent and thorough. Explaining everything at our pace and nothing was too much trouble. (Even after all our questions) We would definitely recommend and will be no contest if we need any services in the future.

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Joel,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

New home purchases and sales

Joel,

November 01, 2024

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Collected on:

Nightmare!

Waste of time.
Abena was rude and uselesss

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Reviews collected from

Ubedur

Ubedur

December 17, 2024

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Ubedur

Thank you Holden Smith in helping us with our house move. Special thanks to Becca and Katie in helping us finalise the deal. Thank you to both for being patient and informative. We could not have done this without your hard work. Best of luck.

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Chloe

Chloe

December 16, 2024

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Chloe

Great experience using Lucy and Lauren for our conveyancing. They were both always available when needed or got back to us quickly. Really great! Thank you!

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Stuie

Stuie

December 13, 2024

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Stuie

Communication and response time was outstanding would definitely recommend and use these guys again

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DK

DK

December 11, 2024

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A client

We recently used Holden Smith for purchasing our first property and they have been absolutely fantastic throughout the whole time. They were always there to help us with our queries and they made the whole process very nice and easy for us. We would definitely use their services in the future and highly recommend them to others.

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James

James

December 10, 2024

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James

First time of using Holden Smith and I have to say I was impressed with Nicola Cheesbrough who handled my case, and her apprentice Jessica Wright. Both were helpful and quick to respond via email whenever I had a question. They worked efficiently to get the purchase through by the deadline I was aiming for. The only reason I knocked one star off was because the App was not updated so I could track the case via that. This was something that I wanted to utilise due to working 24/7 shifts so I could check on things while I was at work.

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Holden Smith Law Limited are accredited by

accreditation
accreditation

About this branch

Description

Having worked in various law firms of all shapes and sizes, we knew there was a better way; an easier, more client focused way, to get the law done.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Investment purchases and Buy to Let
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Debt Recovery
    • Employment - business
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
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