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How Holden Smith Law Limited Compares

Value for money

This firm - 87%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Holden Smith Law Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Holden Smith Law Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 20%
About Right 80%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 86%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Holden Smith Law Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Holden Smith Law Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 86%
No 14%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 87%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Holden Smith Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Holden Smith Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 87%
No 13%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Holden Smith Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.4/5

Reviews summary

  • Excellent

    1116
  • Very Good

    78
  • Average

    15
  • Poor

    10
  • Awful

    198

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Anonymous,

July 04, 2023

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Collected on:

Buying first house

I felt they weren’t helpful. Whenever I tried to call the office no one would answer majority of times. Information I needed wasn’t given and I felt things weren’t explained simply considering I’m a first time buyer and unsure on the process

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David,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

David,

June 08, 2023

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fantastic from beginning to end

Keeley abd Jess went above and beyond! They were fantastic, helpful and efficient from the beginning of the transactions to the end!! A five star service.

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Emily,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Investment purchases and Buy to Let

Emily,

June 08, 2023

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Collected on:

First time buyers!

The entire process was made so easy. There was never a question that couldn’t be asked and the response time was instant. I wouldn’t use anyone else!

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Anonymous,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Residential Conveyancing

Anonymous,

May 20, 2023

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Collected on:

Mixed review

I was recommended Holden Smith but my experience is somewhat mixed. The communication wasn’t great from the beginning- I had many different people assigned to me and it wasn’t clear who I should be in touch with. Communication wasn’t passed on and I found myself repeating and resending the same information.

The app system of uploading was challenging. I was asked to do this again and in the end it was rejected and it became easier to send via email.

Since I have been assigned someone, the communication has been easier. Holly seems to have picked up the pieces and I thank her for that.

I am aware there’s been a lot of change within branch but in my experience I feel this has impacted clients.

I wish you all the best in smoothing things over for a better service to future clients.

Kind regards :)

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Jane,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Jane,

May 17, 2023

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Very efficient, good communication, highly recommend 😀

I used Holden Smith to remortgage my flat, they were very efficient, all done on line, nice and easy, I would definitely use them again

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Chad

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Chad

November 21, 2024

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Collected on:

Holden smith

Everything went pretty smooth and Tim was easy to communicate with it’s 5* from me thank you

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Alec

Matter Type:

Residential Conveyancing

Alec

November 19, 2024

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Collected on:

Alex Jones

Thank you for an easy transaction. Always there when we needed you.

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Stacey

Stacey

November 18, 2024

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Collected on:

Purchase of property

I just want to say thank you so much to Caroline and team for the quick completion of buying our dream house. After bouncing around previous solicitors for months with delays and issues we finally found Caroline at Holden Smith. The process was quick, efficient and done and dusted within a few weeks. Caroline was very transparent and thorough. Explaining everything at our pace and nothing was too much trouble. (Even after all our questions) We would definitely recommend and will be no contest if we need any services in the future.

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Joel,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

New home purchases and sales

Joel,

November 01, 2024

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Collected on:

Nightmare!

Waste of time.
Abena was rude and uselesss

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Stephanie,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Stephanie,

October 24, 2024

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Legal advice

Very friendly but professional help and advice

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Reviews collected from

Phill

Phill

July 26, 2023

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Collected on:

Phill

Amazing service from Keeley Smith at the Ilkley branch. Throughout the entire process, Keeley and the team were amazingly supportive, helping to complete my remortgage quickly. It was a stressful time, and the speed and support from Keeley was just outstanding. After being recommended Holden Smith and Keeley and the team by Mortgage Advisory, I have absolutely no hesitation in recommending her and the team to others. Thank you all!

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Rick

Rick

April 09, 2023

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Rick

I’m not sure why is going on here but they seem to have lost the plot

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Mike

Mike

April 01, 2023

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Mike

Since Jess Mckenzie took over the management of the Sale Process i have been very impressed. Nothing too much trouble and she was helpful, very communicative, timely and proactive. She provided a great deal of help and advice and made what was a "stressful situation" relatively comfortable. She is extremely knowledgeable and managed the process very professionably. I would recommend Holden Smith and Jess specifically. A job wekk done. Thanks Jess !!

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Linda

Matter Type:

Residential Conveyancing

Linda

March 24, 2023

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Linda

I have recently used Holden Smith for a purchase. I cannot recommend them enough. The whole process was extremely straight forward. Big Thank You especially to Keeley!

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Peter

Peter

March 15, 2023

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Peter

Professional and friendly service and all my enquiries were dealt with efficiently and in good time.

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Holden Smith Law Limited are accredited by

accreditation
accreditation

About this branch

Description

Having worked in various law firms of all shapes and sizes, we knew there was a better way; an easier, more client focused way, to get the law done.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Investment purchases and Buy to Let
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Debt Recovery
    • Employment - business
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
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