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How Holden Smith Law Limited Compares

Value for money

This firm - 87%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Holden Smith Law Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Holden Smith Law Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 30%
About Right 67%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 85%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Holden Smith Law Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Holden Smith Law Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 85%
No 15%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 87%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Holden Smith Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Holden Smith Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 87%
No 13%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Holden Smith Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.4/5

Reviews summary

  • Excellent

    1232
  • Very Good

    84
  • Average

    17
  • Poor

    16
  • Awful

    208

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Andy

Matter Type:

Residential Conveyancing

Andy

February 10, 2025

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Collected on:

TERRIBLE TO DEAL WITH

The communication was shocking from the start, very rude people to deal with. they make you feel like they are doing the paying customer the favour. avoid at all costs

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Olubukola

Olubukola

February 05, 2025

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Poor communication

For the past five months, the process of buying our first home has left us feeling like outsiders—ignored and deeply disheartened. Despite numerous attempts, we never received a direct response from our conveyancer, who would only reply when our mortgage advisor intervened on our behalf.

However, after speaking to Caroline twice today, we finally received a phone call from our conveyancer. The process isn’t over yet, but Caroline, we truly appreciate your professionalism, willingness to listen, and strong work ethic. We only hope that our conveyancer follows your example, making the final steps toward completion smoother and less stressful.

Thank you again Caroline

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Denise,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Agricultural land for sale or development

Denise,

January 31, 2025

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Will never use them again

I was spoken to like I was a child, one member of the team actually told me off, this was a very difficult time for me and they made it a lot harder

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Richard,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Agricultural land for sale or development

Richard,

January 18, 2025

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Review sale of property.

As I do not like answering reviews due to my own professional background I do not normally respond to this so you must have pleased me to fill this section in.

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Anne,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Anne,

December 10, 2024

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Professional and friendly

My dealings with Brittany were professional and friendly, and work was completed when stated.

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Alec

Matter Type:

Residential Conveyancing

Alec

November 19, 2024

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Alex Jones

Thank you for an easy transaction. Always there when we needed you.

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Stephanie,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Stephanie,

October 24, 2024

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Legal advice

Very friendly but professional help and advice

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Anonymous,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Mental Health - Court of protection

Anonymous,

October 22, 2024

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Collected on:

Deputyship Court Order Work

Excellent advice and work done as quickly and professionally as possible.

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speleo_uk

speleo_uk

October 14, 2024

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Collected on:

Very poor service

This was the 2nd time I used Holden Smith, and this was a mistake, should have learned from the 1st experience where there was little communication and it was difficult to contact and speak directly to the person in charge. Poor return of calls/emails
This 2nd time HS hadn't even set up a file for my sale 12 days after instructions, several phone calls later and after failed promises, I lost patience and instructed another solicitor.
This other solicitors sent me the portal link within 3 hours of instruction and all initial documentation completed within 1/2 day, complete contrast !

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Michael,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Purchase of development land

Michael,

September 22, 2024

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Terrible Experience

Absolutely the worst experience I have encounted when buying a property. Kat is the worst ever conveyancer. Little or no communication throughout the whole process. I've never been as stressed. Avoid like the plague is my advise.

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Reviews collected from

Tracey

Tracey

February 10, 2025

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Tracey

I would like to thank Tilly, Sarah, Sam and all the staff who have been involved in supporting the conveyancing/sale of my property. The service provided has been first class; I have never not been able to contact and speak to someone when I have needed to, and they pulled out all the stops to help the sale complete in line with my timeline. The whole process has been stress free. Amazing. Thank you so much.

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Mary

Mary

February 04, 2025

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Mary

Extremely happy with all due care and guidance from the team at Holden Smith Law in the conveyancing of our property. I would highly recommend this firm. Many thanks.

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Mark

Mark

February 03, 2025

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Mark

Great service from start to finish. Always accessible by phone to answer queries and provide updates. Lauren and Lucy in conveyancing were brilliant. Prices were reasonable. Would use them again.

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Julie

Julie

January 29, 2025

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Julie

Holden smith law were recommended to me by my estate agent and this partnership helped my house sale to progress smoothly.
Advice and guidance were available whenever needed especially from Francesca.
Would recommend

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gail

gail

January 24, 2025

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gail

I can’t recommend Dominic Cronshaw highly enough. He helped us get probate after my mother’s death and he was professional and efficient from the start. His communication with us was excellent and he kept us up to date with progress regularly. After many bad experiences with solicitors it was a great relief to be so well looked after.

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Holden Smith Law Limited are accredited by

accreditation
accreditation

About this branch

Description

Having worked in various law firms of all shapes and sizes, we knew there was a better way; an easier, more client focused way, to get the law done.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Investment purchases and Buy to Let
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Debt Recovery
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
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