For the past five months, the process of buying our first home has left us feeling like outsiders—ignored and deeply disheartened. Despite numerous attempts, we never received a direct response from our conveyancer, who would only reply when our mortgage advisor intervened on our behalf.
However, after speaking to Caroline twice today, we finally received a phone call from our conveyancer. The process isn’t over yet, but Caroline, we truly appreciate your professionalism, willingness to listen, and strong work ethic. We only hope that our conveyancer follows your example, making the final steps toward completion smoother and less stressful.
Thank you again Caroline