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Hay & Kilner LLP

01912328345
4.7/5
257 Client Reviews Leave a review

We pride ourselves on being approachable, down-to-earth and open-minded, with our team of experienced advisors providing a comprehensive service across an extensive range of practice areas. For your business, you and yours.

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Hay & Kilner LLP
Hay & Kilner LLP
Hay & Kilner LLP
Hay & Kilner LLP
Hay & Kilner LLP
Hay & Kilner LLP

Accreditations

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Other locations

Other locations

Hay & Kilner LLP
have 2 other locations

Hay & Kilner
Wallsend
NE28 6SZ

Hay & Kilner
Wallsend
NE28 8HU

Hay & Kilner
Wallsend
NE28 6SZ

Hay & Kilner
Wallsend
NE28 8HU

Request a callback Send an email Book an appointment Visit website

Available lawyers at Hay & Kilner LLP

Felicity Nelson

4.9 out of 5
(43)
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5.0 out of 5
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(0)
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Beth Donaldson

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0.0 out of 5
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Courtney Armstrong

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0.0 out of 5
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Lydia Sevenoaks

0.0 out of 5
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Lynn Liddle

0.0 out of 5
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0.0 out of 5
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0.0 out of 5
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0.0 out of 5
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0.0 out of 5
(0)
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Zoey Phillps

0.0 out of 5
(0)
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How Hay & Kilner LLP Compares

Value for money

This firm - 92%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Hay & Kilner LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hay & Kilner LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 10%
About Right 87%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hay & Kilner LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Hay & Kilner LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hay & Kilner LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Hay & Kilner LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Hay & Kilner LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Company & Commercial
1st / 13
204th / 4350
Housing & Property
1st / 2
327th / 4234
Family Law
1st / 16
97th / 3839
Wills, Trusts & Probate
1st / 19
187th / 3492
Commercial Property
1st / 24
181st / 3303
Employment
1st / 22
185th / 3091
Personal Injury
1st / 18
200th / 2360
Crime/ Criminal Defence
1st / 12
124th / 2101
Money & Tax
1st / 13
106th / 1837
Professional Negligence
1st / 6
91st / 1192
IT & Intellectual Property
1st / 3
70th / 1055
Clinical Negligence
1st / 6
30th / 938
Welfare & Benefits
1st / 6
76th / 819
Banking
1st / 6
35th / 699
Agriculture
1st / 10
116th / 600
Construction
1st / 2
63rd / 582
Charities
1st / 4
54th / 564
Energy & Transport
1st / 3
25th / 516
Driving offences
1st / 2
69th / 368
Education
1st / 1
33rd / 263

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    234

  • Very Good

    5

  • Average

    1

  • Poor

    0

  • Awful

    17

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Graeme Paton
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Hay & Kilner LLP.

Matter Type:

Wills

Graeme Paton

March 18, 2025

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Collected on:

Updated our Wills

We have used Hay & Kilner a number of times in the past for residential property sales and purchases. We have always been very happy with the professional and proactive approach of the conveyancing team, so when the time came to update our Wills we had no hesitation in asking Hay & Kilner to handle the matter. Tom Bridge was excellent. We had to make a number of changes to our Wills and Tom was brilliant - friendly, professional and good value for money. Thank you.

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Tony and Fiona
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Hay & Kilner LLP.

Matter Type:

Wills

Tony and Fiona

March 15, 2025

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Collected on:

Wills

Emma is an approachable, professional, knowledgeable solicitor who has a pleasant personality. She explained in easy to understand terms the making of mine and my husbands Wills.
We would definitely recommend Emma and Hay and Kilner to others. In our opinion Emma is an asset to the firm.

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Sheila Livingston
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Hay & Kilner LLP.

Matter Type:

Wills

Sheila Livingston

March 05, 2025

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Collected on:

Will

Professional, knowledgeable & first class service.

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Sharon Greaves
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Hay & Kilner LLP.

Matter Type:

Wills

Sharon Greaves

February 25, 2025

Report to admin

Collected on:

Outstanding Professionalism and Expertise.

Alice and Tom were patient, tolerant, tenacious, diplomatic and outstandingly professional whilst navigating constant mendacious, vexatious and malicious dispute's raised by the other joint executor of an estate. They both persevered, despite issuing multiple warnings to the other executor, and reinstating retainer. Finally, after 4 years, Alice supported by Tom effectively, efficiently and practically steered the case to a close, with welcome relief from the other beneficiaries.

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Mr and Mrs Bouch
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Hay & Kilner LLP.

Matter Type:

Wills

Mr and Mrs Bouch

February 17, 2025

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Collected on:

Thank you Tom, you've been amazing!

Instructed Hay & Kilner to do Wills, LPAs and tenancy severance as we are currently using them for parent's estate - also, the process was very smooth and first class service. All staff were friendly, professional and a pleasure to deal with but must give a mention to Tom Bridge whose knowledge, help and advice was outstanding, he really is a huge asset to your company and we will continue to use Tom when needed.

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Anonymous
Family Law

Verified review

This review has been left by a verified client who used Hay & Kilner LLP.

Matter Type:

Divorce

Anonymous

February 14, 2025

Report to admin

Collected on:

Finalising our divorce

Louisa has been fantastic to deal with from start to finish. She listened, she understood my perspective and what was important to me, and as a result we shared the same goals to work towards from the onset. I really appreciated her honesty and advice throughout, her timely communication and her tenacity to get the divorce settled.

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Louise Gardner

Verified review

This review has been left by a verified client who used Hay & Kilner LLP.

Louise Gardner

January 18, 2025

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Collected on:

Excellent

My experience with Kayleigh was superb. She made me feel at ease and explained things thoroughly. I left our meeting feeling relieved and supported. Thank you.

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Boyd
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Hay & Kilner LLP.

Matter Type:

Wills

Boyd

January 15, 2025

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Collected on:

Completion of Wills

First class service. Tom was a pleasure to deal with. Highly recommended.

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Sarah
Family Law

Verified review

This review has been left by a verified client who used Hay & Kilner LLP.

Matter Type:

Child Access

Sarah

January 14, 2025

Report to admin

Collected on:

Family court

I got in touch with hay and kilner as my ex partner was taking me to court for access to his daughter due to situation I got fantastic advice and helped me achieve the child arrangements order in place so I don't need to worry about ex taking daughter away/out of country

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Geoff
Wills, Trusts & Probate

Matter Type:

Probate

Geoff

January 03, 2025

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Collected on:

The Consummate Professional.

Rachael guided me through my Mothers estate. At what was not an easy time for me. She expedited the probate process which allowed me to make a series of decisions. I would wholeheartedly recommend Rachael to anyone.

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Reviews collected from

Richard

Richard

March 21, 2025

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Collected on:

Richard

Thoroughly professional, friendly and approachable staff. Everything was explained clearly, questions answered, queries clarified. It was our first meeting at their new premises and the only issue for us was finding convenient parking!!

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steve

steve

March 11, 2025

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Collected on:

steve

Responsive, professional, pragmatic and good value for money!!

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Sheila
Family Law

Matter Type:

Family law

Sheila

May 16, 2024

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Collected on:

Sheila

The help that Hay & Kilmer gave to us when we were fighting a Court case was absolutely invaluable., in particular I would like to give thanks to Louisa Beresford, who guided us through what was a very difficult time. Her commitment and integrity were absolutely second to none!
We won the case hands down but we could not have done it with her legal expertise and guidance.
I can unreservedly recommend this Firm!!

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Daniel
Clinical Negligence

Matter Type:

Clinical Negligence

Daniel

March 29, 2024

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Collected on:

Daniel

Excellent. I felt completely supported by the team. They work very hard for the client. My settlement was life changing.

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Paul
Housing & Property

Matter Type:

Residential Conveyancing

Paul

February 20, 2024

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Collected on:

Paul

Excellent work by James Lutynski​​​​ on our conveyance. I would highly recommend Hay & Kilner.

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Hay & Kilner LLP are accredited by

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About this branch

Description

We know that choosing a lawyer isn’t an easy decision. As well as excellent legal advice, you need a lawyer who will put you first One who will take the time to listen, offer practical solutions, build a rapport with you and communicate clearly so you know exactly what is going on every step of the way. At Hay & Kilner, we know it’s all about you. So whether you are looking for support for your business or your individual needs, we look forward to building a successful, supportive and enduring relationship with you.

Practice areas

• Commercial Contracts • Commercial Litigation & Dispute Resolution • Commercial Property • Commercial Property Disputes • Construction & Engineering • Corporate • Data Protection • Employment & HR • Information Technology & Software • Intellectual Property • Professional Negligence • Restructuring & Insolvency • Agriculture & Rural • Children • Clinical Negligence • Criminal Defence • Digital Assets & Cryptocurrencies • Divorce & Family • Inheritance Disputes • Residential Conveyancing • Wills, Trusts & Estates

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Domestic violence
    • Drugs offences
    • Fraud
    • Harassment
    • Juvenile
    • Legal aid
    • Murder and Manslaughter
    • Prison law
    • Professional Conduct
    • Regulatory Defence
    • Sexual allegations including Rape and Sexual Assaults
    • Theft
  • Driving offences
    • Appeal driving conviction
    • Careless driving
    • Dangerous driving
    • Death By Careless Driving
    • Death by dangerous driving
    • Disqualification removal
    • Drink driving
    • Driving Whilst Unfit
    • Driving Without Due Care
    • Driving whilst disqualified
    • Driving without a licence
    • Driving without insurance
    • Drug driving
    • Drunk in charge
    • Failure to provide a blood sample
    • Failure to provide a specimen
    • Mobile phone offences
    • Road rage incidents
    • Serious injury by dangerous driving
    • Signs and signal offences
    • Speeding offences
  • Education
    • Education
  • Employment
    • Settlement Agreements
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Domestic Abuse
    • Domestic Violence
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Declarations of trusts
    • Housing disputes
    • Investment and buy to let properties
    • Landlord and Tenant
    • Neighbour Disputes
    • New home purchases and sales
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Right of Way and Rights to Light
    • Transfers of equity
  • Money & Tax
    • Debt and Bankruptcy
    • Insolvency and bankruptcy
    • Trusts
  • Personal Injury
    • Personal Injury Law
  • Professional Negligence
    • Professional Negligence
  • Welfare & Benefits
    • Mental Health - Court of protection
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
  • Banking
    • Banking
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Insolvency and Bankruptcy
    • Intellectual Property
    • Mergers and Acquisitions
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • In-house training
  • Energy & Transport
    • Energy
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
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