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How Fairstep Solicitors Limited Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Fairstep Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Fairstep Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 4%
About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Fairstep Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Fairstep Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Fairstep Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Fairstep Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Fairstep Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    400
  • Very Good

    41
  • Average

    9
  • Poor

    2
  • Awful

    14

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Mavis Sykes

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Wills

Mavis Sykes

March 05, 2025

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Collected on:

Will

I have used Fairstep Solicitors for drawing up my Will and also when I moved house. I found them to be extremely efficient, friendly and approachable. Jasmin was always quick to respond, especially during what was a very stressful house move. They are competitively priced, and their charges are made transparent, with no nasty surprises when the invoice arrived. I would not hesitate to recommend Jasmin and the other team members at Fairstep and have recommended them to friends and family.

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Kerry,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Kerry,

March 04, 2025

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Collected on:

Excellent

Will updated quick and easily. Email communications very good to arrange appointments. Friendly staff.

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Leonard,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Buying at auction

Leonard,

February 27, 2025

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Collected on:

Purchased a home

I’m very happy with the service, very polite and quick in answering all the questions, Lee was very helpful. I highly recommend

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Sumiran,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Sumiran,

February 26, 2025

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re mortgage

very straight forward and helpful also explained the procedure in writing together with phone calls

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Susan,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Susan,

February 26, 2025

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A slow process but a good outcome

The process of selling our property and buying another took 6 months even though we had a cash buyer and the property we wanted to buy was empty.
We have since learned that this was not the fault of Fairsteps but a third party solicitor involved with the management committee of the property we purchased.

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William,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

William,

February 22, 2025

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Collected on:

Great legal assistance

All the Fairstep team were accessible, supportive and helpful. Even as the re-mortgage went to the last day due to factors beyond their control they were on the ball, kept me in the loop and reassuring

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Adrian,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Adrian,

February 16, 2025

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Collected on:

Lee was fantastic

Easy experience. Lee was great throughout. Couldn’t recommend this company more!

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Lauren,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Lauren,

February 14, 2025

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First Time Buyer

We had fabulous experience with Gemma and Leia. They were easily contactable and told us ahead of time if going to be away. They were very helpful for first time buyers and really helped keep us informed and lessened the stress!

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Jane,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Jane,

February 14, 2025

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Collected on:

Moving home

Fairstep were great when we were moving to a new home every thing went as smoothly as we could have hoped, friendly staff and nothing was to much trouble. Well done 🙂🙂

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John Kemp,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

John Kemp,

February 12, 2025

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Collected on:

Re mortgage

Shaun was great!!! Very responsive and helpful. Thanks to all the team.

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Reviews collected from

Ian

Ian

March 12, 2025

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Ian

Before selling my property, I had no idea what I was doing - now it's sold, I still have no clue but it hasnt mattered once because I feel like I've just been taken care of from start to finish, whilst the team have just smoothly sorted everything to a professional standard. Thanks very much to Leia and Gemma for being such terrific solicitors.

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Chris

Chris

February 10, 2025

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Chris

Met our needs in a professional and knowledgeable way

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Samuele

Samuele

January 24, 2025

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Samuele

A friend recommended me Fairstep. They helped me with my flat purchase in London. They were amazing

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Laura

Laura

January 21, 2025

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Laura

The team at Fairstep were super efficient and took as much of the stress of remortgaging out as possible.

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karen

karen

January 08, 2025

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karen

Very friendly and helpful

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Fairstep Solicitors Limited are accredited by

accreditation
accreditation

About this branch

Description

Fairstep Solicitors are based in Felixstowe, Suffolk and we offer a variety of services to both individuals and businesses. We specialise in all areas of property work and also private client work including wills, probate, powers of attorney and Court of Protection advice.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Employment
    • Settlement Agreements
  • Family Law
    • Lasting power of attorney
  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Investment and buy to let properties
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Money & Tax
    • Inheritance Tax
    • Trusts
  • Wills, Trusts & Probate
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Development plot sales
    • Finance
    • Investment purchases and Buy to Let
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Sales and Purchases
    • Setting up a business
    • Shareholder Agreements
    • Small businesses
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