0114 281 3636
Since 2001, Best Solicitors has grown from 3 founding partners to a team of over 30 legal experts -all committed to delivering a fair, compassionate, accessible service. Whether you’re buying your first home, experiencing marital/parental difficulties or wish to ensure your family’s security by drafting your first will, you will receive guidance, support and of course, industry-leading expertise. Thank you for considering us. Read more...
Best Solicitors Limited
have 1 other location
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Best Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Best Solicitors Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Best Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Best Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Best Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Best Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Best Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
James
Collected on:
Ian Carnley and his colleagues handled our house purchase in a thoroughly professional way, but were also friendly and at all times approachable..
A representative from Best Solicitors Limited responded to this review on 26 April, 2024:
Hello, this is fantastic to read, thank you for sharing
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Matter Type:
Residential Conveyancing
Dave
Collected on:
Always kept up to date with any issues/situations. Business was conducted professionally and efficiently.
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Pamela
Collected on:
My husband and I needed to find out about 'Mirror Wills' and hopefully go ahead with making them
Initially we did so as a result of Martin Lewis' Money tips re WillAid which listed Best Solicitors as a 'local participating firm' We contacted the firm and an appointment was arranged with Ellie Whitehead at our closest offce with a subsequent appointment 3 mweeks later when our business was successfully concluded
Thank You
A representative from Best Solicitors Limited responded to this review on 31 January, 2024:
Hello, this is fantastic to read, thank you for sharing
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Dale
Collected on:
Steph and her team were amazing during the whole process. The communication was great, she was always available to me if I ever needed her help or If I had any questions regarding the purchase of my first property. Id highly recommend Best solicitors to anyone and certainly Steph herself!
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Matter Type:
Residential Conveyancing
Jonathan
Collected on:
Quick and efficient from start to finish. Always gives you a quick response to any questions.
Can't thank you enough for everything.
Highly recommended.
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Verified review
This review has been left by a verified client who used Best Solicitors Limited.
Denise,
Collected on:
This review is for a different branch.
The sale of my house was dealt with very efficiently. We had a few small problems which were handled very well and quickly by Stephanie and so the sale was completed professionally and without any undo delays.
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Matter Type:
Residential Conveyancing
Isaac
Collected on:
This review is for a different branch.
We completed a house purchase for the first time today and have been so impressed with Emma Gould from Best Solicitors. She has been thoughtful with her advice, incredibly friendly and easily contactable throughout the entire process, but above all extremely generous with her time which has made us feel heard and supported. If we had questions, she was attentive and did not make us feel silly for asking about something we didn’t know. Where there were hiccups or complications with the chain, Emma made sure we were happy and sorted everything out for us. I cannot speak highly enough of her.
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Matter Type:
Wills
Sarah
Collected on:
This review is for a different branch.
I booked to make a will - didnt know where to begin, what to do or the ins and outs. Alicia was really helpful and friendly. Broke everything down if I didnt understand certain terms, explained what I needed to do and now have my will, which will give me & my family, a piece of mind. Fantastic service from the initial telephone query to completion. Highly recommended
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Verified review
This review has been left by a verified client who used Best Solicitors Limited.
Matter Type:
Residential Conveyancing
Nicola,
Collected on:
This review is for a different branch.
Can’t thank Steph enough for getting us through our move! As smoothly as it went, a few hiccups towards the end but Steph got us there before Christmas & was so helpful & super responsive which is what you want in this process! Thank you so much 😊
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Mandy
Collected on:
This review is for a different branch.
From the initial contact with Alicia we were given enough information and help to be confident that this was the right choices for our family.
We were so impressed that after my mum was dealt with so good we also used Alicia to do what we needed also.
A representative from Best Solicitors Limited responded to this review on 03 December, 2024:
Hi Mandy, Thank you for your positive review, we are glad we were able to help!
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Steve
Collected on:
One of the main things 'we' as customers require is good/speedy communication. I can't fault my Solicitor Ian in any way at all. Kept me Informed of progress and answered my emails in a timely manner. Thank you Best Solicitors.
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Jamie
Collected on:
They don't help with defamation of a character so can't exactly call them best solicitors.
This conclusion had taken them a full 7 days to conclude and respond which has caused me time wasted and setbacks.
The lady I was talking with on the phone was very rude and ended the phone call when I requested her name.
Overall I'm very disappointed and annoyed with the way I was treated when trying to source help and advice with this matter. (Hence 1 star)
I do not recommend.
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Adam
Collected on:
Excellent with proffelosism.
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Adam
Collected on:
Excellent service. Explained everything
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laurenjrem
Collected on:
Best Solicitors truly lived up to their name, providing an exceptional 5-star experience from start to finish. Ian, my dedicated contact, made the home-buying process remarkably easy with his knowledge and expertise. His availability and commitment ensured a smooth journey, and I wholeheartedly recommend this outstanding company. Ian's support, always just a phone call away, added an extra layer of reassurance to the entire process!
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The truth is solicitors are normal people. We’re frustrated and delighted by the same things as you. The perception that solicitors are distant and difficult only prevents the most vulnerable people from seeking help – and that injustice troubles me deeply.
