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How Gould & Swayne Limited Compares

Value for money

!

Limited data.

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Gould & Swayne Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gould & Swayne Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Gould & Swayne Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Gould & Swayne Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Gould & Swayne Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Gould & Swayne Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Gould & Swayne Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    96
  • Very Good

    10
  • Average

    0
  • Poor

    0
  • Awful

    4

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Mary Daniels

Verified review

This review has been left by a verified client who used Gould & Swayne Limited.

Mary Daniels

July 26, 2024

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Collected on:

5* Review

I was told about you by my neighbours.

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P Wood

Verified review

This review has been left by a verified client who used Gould & Swayne Limited.

Matter Type:

Wills

P Wood

June 07, 2024

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Collected on:

I have used you before and known the company for a long time.

I have used you before and known the company for a long time.

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Stephanie

Verified review

This review has been left by a verified client who used Gould & Swayne Limited.

Matter Type:

Wills

Stephanie

March 07, 2024

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Collected on:

You are a local Firm

You are a local firm who supported with my parents estate, so I felt confident in approaching you for my needs.

I felt heard and respected the process was clearly explained with space given for my questions and clarification.

The meeting place in the office that was most suited to me for which I am grateful.

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Tim

Verified review

This review has been left by a verified client who used Gould & Swayne Limited.

Matter Type:

Wills

Tim

February 19, 2024

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Great Service & Location

Mr Burgess was very polite, helpful and informative throughout the preparation of our Wills. A top class service thank you.

Nearest suggested in the RNLI Free Wills Service leaflet. The Street Office nearest to us great service.

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Ray

Verified review

This review has been left by a verified client who used Gould & Swayne Limited.

Matter Type:

Wills

Ray

May 17, 2023

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Collected on:

Given Good Service

You have previously worked for us and given good service

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Amanda

Verified review

This review has been left by a verified client who used Gould & Swayne Limited.

Matter Type:

Wills

Amanda

May 16, 2023

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Collected on:

Would Recommend

I have found Gould and Swayne to be very efficient and very professional. Information is delivered in language a none lawyer person like myself is able to understand.

Staff are polite and very helpful , I have no complaints and would recommend

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Brian

Verified review

This review has been left by a verified client who used Gould & Swayne Limited.

Matter Type:

Wills

Brian

May 16, 2023

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Will Service Review

From the first conversation , I felt comfortable and supported throughout the process to date.
Personal along with professionalism

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Jeremy

Verified review

This review has been left by a verified client who used Gould & Swayne Limited.

Matter Type:

Wills

Jeremy

May 16, 2023

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Review for Gould and Swayne

Decided to use as we have family history with Gould and Swayne

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Janet

Verified review

This review has been left by a verified client who used Gould & Swayne Limited.

Matter Type:

Wills

Janet

May 09, 2023

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Found through the National Wills (Free) network

Found through the National Wills (Free) network obtained the guide dogs, Nicole Powers was extremely helpful, I would have every confidence in recommending her to family and friends

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Reviews collected from

Theo

Matter Type:

Wills

Theo

February 14, 2023

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Collected on:

Theo

I had a consult with Nicole Power yesterday concerning working through probate. Nicole went above and beyond to answer any questions I had, printed off some forms that would be useful and was extremely transparent in the services she could offer. What a great experience and she is someone who obviously loves what she does!

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Colin

Colin

February 20, 2021

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Colin

Find them good in my recent dealing would recommend

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Bridie

Bridie

June 28, 2024

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Bridie

As part of a property transaction that I was purchasing via my company, my lender required that I obtained independent legal advice on the conditions of the mortgage. Having had the appointment with Harriet, my other solicitors dealing with the transaction then informed me that the wrong form had been completed (not Harriet’s fault). I was informed about this a month after we’d sent the document and the afternoon before we were due to complete on the transaction!
I rang Gould and Swayne to explain the situation. They were fantastic, and managed to fit me in the following day so I could still complete on the property on time.
Harriet is very friendly and accommodating - they really helped me out!
Thank you ever so much, your efforts were really appreciated.

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Sara

Matter Type:

Commercial Contracts and Agreements

Sara

December 05, 2023

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Sara

I work for a housing developer and we use Gould and Swayne for all our transactions (both industrial and residential). They have always offered an exceptional service. Jason Legg in particular is one of the most conscientious Solicitors you could instruct although all the staff are very helpful. I would definitely recommend them 100%.

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Nikki

Matter Type:

Commercial Leases

Nikki

December 05, 2023

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Nikki

I have had many dealings with Gould & Swyane (Wells), usually for conveyancing and commercial leases. I have mostly corresponded with Jason Legg and Gian Floris. Both are knowledgeable and have dealt with matters in a very efficient and timely manner. I find their pricing competitive and will continue to use Gould & Swayne in the future as we have built up a great business relationship.

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Gould & Swayne Limited are accredited by

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About this branch

Description

The first time you talk to one of our legal experts is free. You can talk to us about a legal problem without the worry of a large bill. When we start a working for you, we promise ‘no hidden costs’. You will know what to budget. You can always talk directly with your lawyer. Questions are never an inconvenience – that’s why we promise a ‘same day response’. And we promise not to hide behind legal jargon. To make sure you understand everything we use plain and simple English.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Employment - business
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
  • Regulations
    • Health and Safety
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