Verified review
This review has been left by a verified client who used Gould & Swayne Limited.
Mary Daniels
Collected on:
5* Review
I was told about you by my neighbours.
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Gould & Swayne Limited
01458833700
Gould & Swayne offers legal advice to individuals and businesses in Street, Paulton, Glastonbury and Wells. Part of a national network of law firms QualitySolicitors Gould & Swayne is a local name you can trust.
Also known as - Qualitysolicitors Gould & Swayne (Practising Style For - Gould & Swayne)
- Address
- BA6 9HA
- 01458833700
- www.qualitysolicitors.com/gouldandswayne
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Other locations
Other locations
Gould & Swayne Limited
have 2 other locations
Available lawyers at Gould & Swayne Limited
How Gould & Swayne Limited Compares
Value for money
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Gould & Swayne Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gould & Swayne Limited. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Gould & Swayne Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Gould & Swayne Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Gould & Swayne Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Gould & Swayne Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Gould & Swayne Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Verified review
This review has been left by a verified client who used Gould & Swayne Limited.
Matter Type:
Wills
P Wood
Collected on:
I have used you before and known the company for a long time.
I have used you before and known the company for a long time.
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Verified review
This review has been left by a verified client who used Gould & Swayne Limited.
Matter Type:
Wills
EA Brown
Collected on:
Recommended
Very Helpful , considerate, polite and friendly.
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Verified review
This review has been left by a verified client who used Gould & Swayne Limited.
Matter Type:
Wills
Stephanie
Collected on:
You are a local Firm
You are a local firm who supported with my parents estate, so I felt confident in approaching you for my needs.
I felt heard and respected the process was clearly explained with space given for my questions and clarification.
The meeting place in the office that was most suited to me for which I am grateful.
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Verified review
This review has been left by a verified client who used Gould & Swayne Limited.
Matter Type:
Wills
Tim
Collected on:
Great Service & Location
Mr Burgess was very polite, helpful and informative throughout the preparation of our Wills. A top class service thank you.
Nearest suggested in the RNLI Free Wills Service leaflet. The Street Office nearest to us great service.
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Verified review
This review has been left by a verified client who used Gould & Swayne Limited.
Matter Type:
Wills
Ray
Collected on:
Given Good Service
You have previously worked for us and given good service
A representative from Gould & Swayne Limited responded to this review on 02 August, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Gould & Swayne Limited.
Matter Type:
Wills
Amanda
Collected on:
Would Recommend
I have found Gould and Swayne to be very efficient and very professional. Information is delivered in language a none lawyer person like myself is able to understand.
Staff are polite and very helpful , I have no complaints and would recommend
A representative from Gould & Swayne Limited responded to this review on 02 August, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Gould & Swayne Limited.
Matter Type:
Wills
Brian
Collected on:
Will Service Review
From the first conversation , I felt comfortable and supported throughout the process to date.
Personal along with professionalism
A representative from Gould & Swayne Limited responded to this review on 02 August, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Gould & Swayne Limited.
Matter Type:
Wills
Jeremy
Collected on:
Review for Gould and Swayne
Decided to use as we have family history with Gould and Swayne
A representative from Gould & Swayne Limited responded to this review on 02 August, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Gould & Swayne Limited.
Matter Type:
Wills
Janet
Collected on:
Found through the National Wills (Free) network
Found through the National Wills (Free) network obtained the guide dogs, Nicole Powers was extremely helpful, I would have every confidence in recommending her to family and friends
A representative from Gould & Swayne Limited responded to this review on 11 May, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Reviews collected from
Mary
Collected on:
Mary
We recently made new wills using the "Free Wills" process available in conjunction with various charities. After the initial visit we unexpectedly had an urgent need to complete and sign the new wills very rapidly. After calling the office to ask if there was any possibility of this, I had a return call the same day to say they had been able to get everything done and ready for signing. We were so grateful for the efficiency and kindness of everyone here, especially Mike Burgess who went out of his way to get things completed. It meant a great deal to us at a very difficult time.
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Matter Type:
Wills
Theo
Collected on:
Theo
I had a consult with Nicole Power yesterday concerning working through probate. Nicole went above and beyond to answer any questions I had, printed off some forms that would be useful and was extremely transparent in the services she could offer. What a great experience and she is someone who obviously loves what she does!
A representative from Gould & Swayne Limited responded to this review on 08 March, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Colin
Collected on:
Colin
Find them good in my recent dealing would recommend
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Bridie
Collected on:
Bridie
As part of a property transaction that I was purchasing via my company, my lender required that I obtained independent legal advice on the conditions of the mortgage. Having had the appointment with Harriet, my other solicitors dealing with the transaction then informed me that the wrong form had been completed (not Harriet’s fault). I was informed about this a month after we’d sent the document and the afternoon before we were due to complete on the transaction!
I rang Gould and Swayne to explain the situation. They were fantastic, and managed to fit me in the following day so I could still complete on the property on time.
Harriet is very friendly and accommodating - they really helped me out!
Thank you ever so much, your efforts were really appreciated.
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Matter Type:
Commercial Contracts and Agreements
Sara
Collected on:
Sara
I work for a housing developer and we use Gould and Swayne for all our transactions (both industrial and residential). They have always offered an exceptional service. Jason Legg in particular is one of the most conscientious Solicitors you could instruct although all the staff are very helpful. I would definitely recommend them 100%.
A representative from Gould & Swayne Limited responded to this review on 06 December, 2023:
Dear Sara, Thank you for taking the time to leave such positive feedback! We're so pleased to hear that you would recommend Jason, Gian and the team, and we look forward to continue working with you.
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Gould & Swayne Limited are accredited by
About this branch
Description
The first time you talk to one of our legal experts is free. You can talk to us about a legal problem without the worry of a large bill. When we start a working for you, we promise ‘no hidden costs’. You will know what to budget. You can always talk directly with your lawyer. Questions are never an inconvenience – that’s why we promise a ‘same day response’. And we promise not to hide behind legal jargon. To make sure you understand everything we use plain and simple English.
Regulated by
Legal services
Personal areas of law
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Consumer
- Dispute resolution - civil mediation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
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Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
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Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Professional Negligence
- Barristers
- Financial advisors
- IT professionals
- Insurance brokers
- Professional trustees
- Valuers
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Wills, Trusts & Probate
- Probate
- Trusts
- Wills
Business areas of law
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Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
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Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Data Protection
- Employment - business
- Franchising
- Management buyouts
- Merchandising and sponsorship
- Mis-sold Interest Rate Swap Agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Statutory Demands
- Summary Judgment
- Unfair Loan Charges
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Dispute Resolution
- Mediation
-
Regulations
- Health and Safety