Solicitor at Gould & Swayne Limited

Hollie Burns

Solicitor - Solicitor

SRA ID: 641573

Hollie Burns is an Employee with Gould & Swayne Limited. Hollie joined Gould and Swayne Limited in 2015, after completion of her Law Degree and undertook her Training Contract with Gould and Swayne Limited, qualifying in March 2019. Hollie works in residential conveyancing and deals with all aspects of property transactions.

76 High Street, BA16 0EN

Licensed for 5 years

Practice Areas

Housing & Property

4.9/5 21 Client Reviews 21
  • Housing & Property 100%
21 Client Reviews

4.9/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    19
  • Very Good
    2
  • Average
    0
  • Poor
    0
  • Awful
    0

Review sources

Anonymous
Click to rate
Anonymous
Verified Anonymous Added 8 months ago Report to admin
Collected whilst working at Gould & Swayne Limited
February 27, 2024 20240227101728

Requested review by solicitor on completion

4

Very difficult as had mixed experience. I would have liked direct contact with the solicitor in the beginning of the transaction.. I felt quite unimportant as a client.. she was an invisible entity but her assistant was really helpful.. and then solicitor helped too.
I feel special mention must be made of the Accounts gentleman in Glastonbury who went above and beyond the call of duty to help me out with bank issues. He, LITERALLY, stopped me from falling apart. Thank you.

Lawyer named in this review: Hollie Burns

Was this review helpful? Yes

Bernadette McGrory
Verified Bernadette McGrory Added 8 months ago Report to admin
Collected whilst working at Gould & Swayne Limited
February 20, 2024 20240220082237

Excellent Service

5

Hollie Burns and her wonderful team of legal assistants provided us with an extremely professional service, while also being genuinely caring and very supportive. We could not recommend them enough.

Lawyer named in this review: Hollie Burns

Was this review helpful? Yes

Janice
Verified Janice Added 10 months ago Report to admin
Collected whilst working at Gould & Swayne Limited
December 14, 2023 20231214140406

Thank you for making it happen

5

Thank you for making it happen so I can be near to my family after losing my dear soulmate Patrick to cancer, you are all incredible , you have made me very happy and feel secure.

Very happy in the way transactions were dealt , efficiently in previous buying and selling.

Lawyer named in this review: Hollie Burns

A representative from Gould & Swayne Limited responded to this review on 14 December, 2023

Thank you, Janice for your fantastic review. We really appreciate your kind words about Hollie and our team. It's great to hear that they were helpful during these difficult times for you. We look forward to assisting you in the future.

Was this review helpful? Yes

Hayley
Verified Hayley Added 11 months ago Report to admin
Collected whilst working at Gould & Swayne Limited
November 27, 2023 20231127160528

First Time Buyer!

5

I dont even know where to start about how wonderful this company is! People always blame the solicitors whn things go wrong with home purchases, but considering the trials we have faced with not 1 but 2 different (almost) purchases in the last 6 months!! With the most recent (and successful) purchase i think we put the offer in at the end of October and we have now exchanged and complete Friday 1st December- super quick and efficient! Hollie is a dream of a solicitor!! And Jackie and Jade have been amazing as well! Even though i had a million ridiculous questions nothing was ever too much! 100% recommend this solictor firm for house purchases!

Lawyer named in this review: Hollie Burns

A representative from Gould & Swayne Limited responded to this review on 27 November, 2023

Hi Hayley, Thank you for such great feedback. We appreciate your kind words about Hollie and our team. It's great to hear that they were very helpful during your long and challenging purchase. If there's anything else we can assist you with, please don't hesitate to reach out and will be happy to assist you.

Was this review helpful? Yes

Dr Stu Croskell
Verified Dr Stu Croskell Added 1 year ago Report to admin
Collected whilst working at Gould & Swayne Limited
September 21, 2023 20230921140504

Professional, Rigorous & Friendly

5

Would highly recommend - diligent & supportive.

Lawyer named in this review: Hollie Burns

A representative from Gould & Swayne Limited responded to this review on 21 September, 2023

Dear Dr Croskell, Thank you for taking the time to share your experience with us, and leaving a 5-star review for Hollie and the Conveyancing team - it is greatly appreciated! We look forward to working with you again in the future.

Was this review helpful? Yes

Hazel
Verified Hazel Added 1 year ago Report to admin
Collected whilst working at Gould & Swayne Limited
September 04, 2023 20230904105202

Returning Customer

5

We have used Gould and Swayne in the past and have always been satisfied

Lawyer named in this review: Hollie Burns

A representative from Gould & Swayne Limited responded to this review on 04 September, 2023

Hi Hazel, Thank you for returning to us and taking the time to share your experience , it is greatly appreciated! We look forward to working with you again in the future.

Was this review helpful? Yes

Hazel
Verified Hazel Added 1 year ago Report to admin
Collected whilst working at Gould & Swayne Limited
July 27, 2023 20230727130009

Used Gould and Swayne in the past

5

We have used Gould & Swayne in the past and have always been satisfied

Lawyer named in this review: Hollie Burns

A representative from Gould & Swayne Limited responded to this review on 02 August, 2023

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Joy Whitelock
Verified Joy Whitelock Added 1 year ago Report to admin
Collected whilst working at Gould & Swayne Limited
July 14, 2023 20230714152743

Excellent Service for Selling

5

Everyone who was involved with the sale of our property were helpful, courteous and answered any queries quickly.
Many thanks to Hollie and her team, especially Jackie and Jade.
Highly recommended.

Lawyer named in this review: Hollie Burns

A representative from Gould & Swayne Limited responded to this review on 02 August, 2023

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Ash
Verified Ash Added 1 year ago Report to admin
Collected whilst working at Gould & Swayne Limited
June 15, 2023 20230615105349

Excellent Service

5

Staff recommendation, excellent service to finish , couldn't be happier with the service provided.
Hollie and her team are a credit to the company.

Lawyer named in this review: Hollie Burns

A representative from Gould & Swayne Limited responded to this review on 02 August, 2023

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Christopher
Verified Christopher Added 1 year ago Report to admin
Collected whilst working at Gould & Swayne Limited
June 15, 2023 20230615104050

Thank you for your service

5

Only to say thank you for your service

Lawyer named in this review: Hollie Burns

A representative from Gould & Swayne Limited responded to this review on 02 August, 2023

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Reviews collected on

Amy
Amy Added 1 year ago 1 found this helpful Report to admin
Collected whilst working at Gould & Swayne Limited
January 30, 2023
Collected on
20230130195827

Amy

5

As a single, first time buyer I was nervous and apprehensive towards buying my first house. I cannot fault my solicitor Hollie Burns. She was absolutely brilliant and went above and beyond to make this experience very easy. Any questions or queries I had about any part of the process Hollie was able to answer them. I have since recommended her to many of my friends who have said exactly the same. If I need a solicitor again I know exactly who I’ll be going with. Thank you for everything Hollie!

Lawyer named in this review: Hollie Burns

A representative from Gould & Swayne Limited responded to this review on 31 January, 2023

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Peter
Peter Added 3 years ago Report to admin
Collected whilst working at Gould & Swayne Limited
May 27, 2021
Collected on
20210527091126

Peter

5

I would recommend their conveyancing services. I have used Hollie Bailey and her team Grant and Jackie for two purchases now. Both of which have had very tight schedules to achieve. Both of which have been achieved.

The team work efficiently and effectively even with problematic purchases and I have been impressed with their service. I will be using them again for a 3rd transaction shortly. There were a couple of minor technical & admin issues due to the circumstances of the sale/purchase which were incredibly quickly rectified and finalised with no issue. Over all a very effective and positive service, process and team who have always delivered on my stringent timeline and their commitments.

Lawyer named in this review: Hollie Burns

A representative from Gould & Swayne Limited responded to this review on 28 May, 2021

Thank you Peter for your fantastic review. We are very pleased our team met with your expectations during these challenging times. We pride ourselves on our client services and always do our best to get the job done in a efficient, timely manner. We look forward to assisting you with future transactions.

Was this review helpful? Yes

Sarah
Sarah Added 3 years ago Report to admin
Collected whilst working at Gould & Swayne Limited
January 25, 2021
Collected on
20210125110543

Sarah

5

We used Gould and Swayne for our house sale and new purchase over Christmas 2020. I cannot rate them high enough. Through the exceptional circumstances of lockdown, they were helpful, friendly, professional and always seemed to be one step ahead of the other solicitors in the chain. Every time I called them I spoke to someone in the team and would always get a call straight back from my specific handler as soon as they could. Hollie Bailey and Grant Elbourn were amazing, no question was stupid and were always happy to help. They explained in terms you could always understand and were never pushy if there were choices to make, just informative and gave guidance. They were not the cheapest quote, as you get what you pay for, but the final bill had no surprises and was still very reasonable! Would 100% recommend. They are local firm and we could go to our local branch in Paulton to drop of docs or have paperwork witnessed even though the solicitors dealing with the case were actually based from the Street office. A very smooth house move. 👍

Lawyer named in this review: Hollie Burns

A representative from Gould & Swayne Limited responded to this review on 08 March, 2021

Thank you Sarah for your positive feedback, we are pleased that we made what is normally a stressful time go more smoothly for you. Hope you have settled into your new home and please do get in touch to now make your Will. As you have used us for your Conveyancing transactions we could offer you this at a discounted rate.

Was this review helpful? Yes

John
John Added 4 years ago Report to admin
Collected whilst working at Gould & Swayne Limited
October 22, 2020
Collected on
20201022111138

John

5

My daughter bought her first house using Gould and Swayne in Street following a recommendation from the estate agent. They (Hollie, Jackie, Jade and Grant) couldn't have been more helpful in assisting my daughter with her first purchase. She was especially nervous given the current circumstances! They worked so well as a team and were happy to deal with me and my daughter and answered any queries we had in a professional and caring manner. I would not hesitate to recommend them! Thank you Gould and Swayne :)

Lawyer named in this review: Hollie Burns

A representative from Gould & Swayne Limited responded to this review on 03 August, 2023

Hi John we are pleased to hear that Hollie, Jackie, Jade and Grant) we able to help your Daughter Thank you so much for the review and should you need any assistance in the future then please don't hesitate to get in touch.

Was this review helpful? Yes

About Hollie Burns

Hollie Burns is an Employee with Gould & Swayne Limited. Hollie joined Gould and Swayne Limited in 2015, after completion of her Law Degree and undertook her Training Contract with Gould and Swayne Limited, qualifying in March 2019. Hollie works in residential conveyancing and deals with all aspects of property transactions.

Languages Spoken: English

Contact Hollie Burns

Address

Gould & Swayne Limited

76 High Street

BA16 0EN



Phone 01749675535

Website

Resume

LICENSE

Country

Status

Acquired

Updated

United Kingdom

Currently Registered

01/03/19

07/07/23

We found no instances of professional misconduct for this solicitor

WORK EXPERIENCE

Title

Name

Duration

Employee

Gould & Swayne Limited

?-present