Peter
I would recommend their conveyancing services. I have used Hollie Bailey and her team Grant and Jackie for two purchases now. Both of which have had very tight schedules to achieve. Both of which have been achieved.
The team work efficiently and effectively even with problematic purchases and I have been impressed with their service. I will be using them again for a 3rd transaction shortly. There were a couple of minor technical & admin issues due to the circumstances of the sale/purchase which were incredibly quickly rectified and finalised with no issue. Over all a very effective and positive service, process and team who have always delivered on my stringent timeline and their commitments.
A representative from Gould & Swayne Limited responded to this review on 28 May, 2021
Thank you Peter for your fantastic review. We are very pleased our team met with your expectations during these challenging times. We pride ourselves on our client services and always do our best to get the job done in a efficient, timely manner. We look forward to assisting you with future transactions.
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Excellent support throughout the purchase
I've had an excellent experience throughout the purchase process of my new home. From start to completion I always knew the status, received frequent communication and information requests were made clearly and easy to follow.
Lawyer named in this review: Jackie Ford
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Conveyancing for sale of my parents house
Gould and Swayne have been extremely helpful and efficient from my initial phone call through to the sale of my parents house. The ability to drop off required paperwork and to call in to sign documents in person made the whole process faster and more secure as I did not need to post anything. They were always on hand to answer my queries by email and phone call and excellent at concluding the sale at very short notice from the buyer of a wish to complete.
I would recommend this firm highly and plan to use them again in the future.
Lawyer named in this review: Jackie Ford
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Excellent Conveyancing Experience
This was a probate sale of a house in Glastonbury, for which I was executor. The house was in Glastonbury, but I live in Warwickshire, so there was an extra challenge related to the distance.
Fortunately, the team at the Street office of Gould and Swayne, consisting of; Michelle Taylor, Senior Residential Conveyancer, Jackie Ford the Case Manager, and legal assistants Emma Hardy, Sarah Brian and Jade Smith, were all excellent throughout the process, and facilitated the selling process with great efficiency.
A clear quote was provided for the conveyancing service, and this was fully honoured, representing excellent value for money in my opinion. Fortunately we were able to complete the sale with the first prospective buyer to make an acceptable offer, no doubt significantly due to the professional and prompt manner in which queries were relayed to me and thus could be dealt with rapidly. I was kept fully informed of progress on the sale throughout the process, and was particularly impressed by how the team members stepped in rapidly for each other if a colleague was on leave, ensuring continuity.
The final paperwork, following completion, and including from the Estate Agent, was dealt with promptly. My experience of this company and the solicitors involved was a very positive one, and I would be happy to recommend them to others.
Lawyer named in this review: Jackie Ford
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Property Sale
The property took a while to sale due to a hiccup in the chain.
The solicitor was very patient and was organised and ready to proceed once a completion date was agreed.
Lawyer named in this review: Jackie Ford
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Excellent Conveyancing Service
We have been super impressed with all the team at the Street branch of Gould and Swayne. They have been very efficient in answering queries and responsive to any requests.
We have no issues in recommending this branch of Solicitors and would definitely use them again.
Lawyer named in this review: Jackie Ford
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Excellent Service
Hollie Burns and her wonderful team of legal assistants provided us with an extremely professional service, while also being genuinely caring and very supportive. We could not recommend them enough.
Lawyer named in this review: Jackie Ford
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Thank you for making it happen
Thank you for making it happen so I can be near to my family after losing my dear soulmate Patrick to cancer, you are all incredible , you have made me very happy and feel secure.
Very happy in the way transactions were dealt , efficiently in previous buying and selling.
Lawyer named in this review: Jackie Ford
A representative from Gould & Swayne Limited responded to this review on 14 December, 2023
Thank you, Janice for your fantastic review. We really appreciate your kind words about Hollie and our team. It's great to hear that they were helpful during these difficult times for you. We look forward to assisting you in the future.
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First Time Buyer!
I dont even know where to start about how wonderful this company is! People always blame the solicitors whn things go wrong with home purchases, but considering the trials we have faced with not 1 but 2 different (almost) purchases in the last 6 months!! With the most recent (and successful) purchase i think we put the offer in at the end of October and we have now exchanged and complete Friday 1st December- super quick and efficient! Hollie is a dream of a solicitor!! And Jackie and Jade have been amazing as well! Even though i had a million ridiculous questions nothing was ever too much! 100% recommend this solictor firm for house purchases!
Lawyer named in this review: Jackie Ford
A representative from Gould & Swayne Limited responded to this review on 27 November, 2023
Hi Hayley, Thank you for such great feedback. We appreciate your kind words about Hollie and our team. It's great to hear that they were very helpful during your long and challenging purchase. If there's anything else we can assist you with, please don't hesitate to reach out and will be happy to assist you.
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Professional, Rigorous & Friendly
Would highly recommend - diligent & supportive.
Lawyer named in this review: Jackie Ford
A representative from Gould & Swayne Limited responded to this review on 21 September, 2023
Dear Dr Croskell, Thank you for taking the time to share your experience with us, and leaving a 5-star review for Hollie and the Conveyancing team - it is greatly appreciated! We look forward to working with you again in the future.
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Returning Customer
We have used Gould and Swayne in the past and have always been satisfied
Lawyer named in this review: Jackie Ford
A representative from Gould & Swayne Limited responded to this review on 04 September, 2023
Hi Hazel, Thank you for returning to us and taking the time to share your experience , it is greatly appreciated! We look forward to working with you again in the future.
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