As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Pattinson & Brewer. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 8%

Overpriced 5%

About Right 85%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 95%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Pattinson & Brewer and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Pattinson & Brewer compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%

No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Pattinson & Brewer offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 1

226th / 4632

Company & Commercial

1st / 1

258th / 4392

Housing & Property

1st / 1

620th / 4260

Family Law

1st / 1

463rd / 3858

Wills, Trusts & Probate

1st / 1

282nd / 3518

Commercial Property

1st / 1

288th / 3339

Employment

1st / 1

122nd / 3116

Personal Injury

1st / 22

16th / 2387

Crime/ Criminal Defence

1st / 1

156th / 2120

Professional Negligence

1st / 1

115th / 1207

Dispute Resolution

1st / 1

156th / 1033

Clinical Negligence

1st / 17

13th / 945

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

194
Very Good

14
Average

1
Poor

1
Awful

9

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Personal Injury

Verified review

Matter Type:

Accident At Work

Nicola

January 10, 2025

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Great service

Jonathan was very helpful kept me up to date with everything, very friendly and helpful, thank you again for all the help and keeping me in the loop of the process and where it was up to

Lawyer named in this review:
Jonathan Tinman

Jonathan Tinman

A representative from Pattinson & Brewer responded to this review on 13 January, 2025:

Thank you, Nicola, for your kind review! We’re so glad to hear that Jonathan was helpful, kept you updated, and provided friendly service throughout the process. Your feedback means a lot, and we truly appreciate your trust in our personal injury team!

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Daniel

December 28, 2024

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Excellent service highly recommended

Caroline has overseen my personal injury case over the last 3 years and has negotiated a very strong settlement figure which will secure my future now I am unable to work.
cant thank Caroline enough and would highly recommend her services as she will get the job done

Lawyer named in this review:
Caroline Mary Phelan

Caroline Mary Phelan

A representative from Pattinson & Brewer responded to this review on 09 January, 2025:

Thank you, Daniel, for your heartfelt review! We're thrilled to hear Caroline's dedication and expertise secured a strong settlement for your personal injury case. Your recommendation and kind words mean a lot. Wishing you all the best for the future!

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richard

December 24, 2024

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Professional and courteous

Abdul my solicitor, always kept me updated during my recent claim against my employer. He was prompt, factual when giving me information on how best to move forward when processing my claim. A big thank you

A representative from Pattinson & Brewer responded to this review on 09 January, 2025:

Thank you, Richard, for your wonderful review! We're thrilled to hear that Abdul kept you informed and provided clear, prompt guidance throughout your claim. Your appreciation means a lot, and we're glad we could assist you effectively.

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Personal Injury

Verified review

Matter Type:

Accident At Work

Geraldine

December 20, 2024

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Broken arm

First lawyer was very slow. Jon took over and thing moved along quicker.

Lawyer named in this review:
Jonathan Tinman

Jonathan Tinman

A representative from Pattinson & Brewer responded to this review on 08 January, 2025:

Thank you for your feedback. We’re sorry to hear that the initial pace of your case wasn’t as you expected, but we’re pleased that Jon was able to step in and help move things along more efficiently. Your satisfaction is important to us, and we appreciate you sharing your experience.

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Personal Injury

Matter Type:

Accident At Work

Pauline

December 09, 2024

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Excellent service

Would like to say a big thank you to
Daniel Whipp who helped and guided me throughout my claim when I had an accident at work that wasn’t my fault!
Daniel was brilliant with his direct communication and guidance and won my claim, thanks again.

Lawyer named in this review:
Daniel Whipp

Daniel Whipp

A representative from Pattinson & Brewer responded to this review on 12 December, 2024:

Thank you for your kind words, Pauline! We're thrilled to hear Daniel provided excellent communication and support throughout your Personal Injury claim. Congratulations on the successful outcome, and we’re glad we could assist you!

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Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Eileen Hall

December 05, 2024

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Probate

Katie Rowsby was clear with any advice, quick with responses and kept us well informed.

Lawyer named in this review:
Katie Rowsby

Katie Rowsby

A representative from Pattinson & Brewer responded to this review on 12 December, 2024:

Thank you for your feedback Eileen! We are glad Katie was able to provide clear advice and keep you informed throughout. We appreciate your kind words!

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Adrian

November 30, 2024

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Will service

Katie Rowsby was very helpful and efficient throughout.

A representative from Pattinson & Brewer responded to this review on 12 December, 2024:

Thank you for your feedback Adrian! We are glad to hear that Katie was helpful and efficient throughout. We appreciate your support!

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Personal Injury

Verified review

Matter Type:

Accident At Work

David willcox

November 20, 2024

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Amazing service

First time I’ve ever had to deal with lawyers and I could not be happier I felt like I was represented perfectly and my interests was Jonathan’s number one priority

Great lawyer would recommend to anyone

Lawyer named in this review:
Jonathan Tinman

Jonathan Tinman

A representative from Pattinson & Brewer responded to this review on 12 December, 2024:

Thank you for your feedback David! We are so glad to hear that Jonathan provided excellent representation and prioritized your interests. We truly appreciate your recommendation!

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Personal Injury

Matter Type:

Road Traffic Accident

Simon

November 16, 2024

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Road Traffic Accident

In May 2022 i was involved in a road traffic accident, as a serving police officer. A claim was immediately begun and as a result of a broken nose, neurology and various specialist appointments - the claim was settled November 2024. This whole process was explained, up-dated and clearly has taken a great deal of effort, expertise and time to get resolved. I have received an excellent service through-out and the final agreed settlement is a more than fair compensation for the injury's etc. I have no hesitation in reviewing this excellent service and placing on record my thanks to Chris Thompson and his team - thankyou guys.

Lawyer named in this review:
Chris Thompson

Chris Thompson

A representative from Pattinson & Brewer responded to this review on 12 December, 2024:

Thank you for your kind review Simon! We are glad to hear you received excellent service throughout the process. Chris Thompson and his team appreciate your trust and are pleased to have helped achieve a fair settlement. Thank you again!

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peter

November 14, 2024

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Excellent service

Myself and wife recently had Mirror wills completed and executed my this company.
Special mention for Katie rowsby who dealt with all our queries and questions in a prompt and efficient manner.

A representative from Pattinson & Brewer responded to this review on 12 December, 2024:

Thank you for sharing your experience, Peter! We’re glad to hear Katie provided prompt and efficient service. Your satisfaction is our priority, and we appreciate your trust in us!

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Reviews collected from

Andrew

July 06, 2022

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Andrew

Great solicitors. Very knowledgeable. Dealt with my claim quickly and effectively

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Paul

May 14, 2021

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Paul

Should i deal with proffesional. Waist my time .
Highly no recomended this busines to any one.

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Dmc

January 31, 2021

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Dmc

Poor communication

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January 11, 2021

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A client

I have used Pattinson & Brewer twice and on both occasions Chris Thompson has handled my claims. Hassle free, professional service with good communications and both claims successful, thank you very much.

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Andy

November 05, 2019

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Andy

Highly recommend, they got results for myself after an accident at work.

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