As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Pattinson & Brewer. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 0%

About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 95%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Pattinson & Brewer and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Pattinson & Brewer compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%

No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Pattinson & Brewer offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 2

222nd / 4585

Company & Commercial

1st / 3

249th / 4363

Housing & Property

1st / 2

632nd / 4238

Family Law

1st / 2

454th / 3838

Wills, Trusts & Probate

1st / 2

288th / 3498

Commercial Property

1st / 2

281st / 3311

Employment

1st / 3

129th / 3101

Personal Injury

1st / 66

16th / 2369

Crime/ Criminal Defence

1st / 2

151st / 2105

Professional Negligence

1st / 2

108th / 1197

Dispute Resolution

1st / 1

150th / 1031

Clinical Negligence

1st / 41

17th / 941

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

206
Very Good

14
Average

1
Poor

1
Awful

9

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Verified review

Elaine Moneagle

February 17, 2025

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Accident in December 2023

Abbigail has been totally professional but caring and kind too, she has kept in touch with me, she has sent all documents needed to me straight away, Abbi is on top of things, as soon as I ring her or email her she has been kind enough to reply asap.
I do believe Abbigail is a true asset to your firm.
Thank you so much
Elaine

Lawyer named in this review:
Abbigail Stell

Abbigail Stell

A representative from Pattinson & Brewer responded to this review on 20 February, 2025:

Thank you for your kind words, Elaine. We're delighted that Abbigail provided professional, caring, and efficient support. We truly appreciate your feedback!

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Personal Injury

Verified review

Matter Type:

Accident At Work

Leon Haselden

February 04, 2025

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Great service

I had excellent service over a 12 months period in getting my claim set up, filed and sent off and recieving a payout I was happy with. Always timely and easy to contact.

Lawyer named in this review:
Abbigail Stell

Abbigail Stell

A representative from Pattinson & Brewer responded to this review on 06 February, 2025:

Thank you for your feedback, Leon. We're pleased to hear you had excellent service throughout the process and that you were happy with the outcome.

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Personal Injury

Verified review

Matter Type:

Bus and Coach Accident

Emma Smith

December 04, 2024

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Excellent service

Abigail dealt with my son’s bus accident claim. She was swift, efficient and her correspondence was always timely and well explained. Thank you for your assistance in this matter.

Lawyer named in this review:
Abbigail Stell

Abbigail Stell

A representative from Pattinson & Brewer responded to this review on 12 December, 2024:

Thank you for your feedback Emma! We are glad Abigail could assist with your son's claim in a swift and efficient manner. We appreciate your kind words!

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Verified review

Richard Smith

November 12, 2024

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10127644 RTC 28/12/23

Fortunately I've never had to seek an injury settlement before.
The process seemed daunting.
Abbi has been most helpful and professional. All my enquiries and my luddite approach to IT were dealt with patiently and professionally.
She informed from day 1 it would be at least 12 months before settlement which set the time frame and allowed me to put it to the back of my mind.
I've enjoyed the calls with Abbi as she was friendly with a sense of humour.

Lawyer named in this review:
Abbigail Stell

Abbigail Stell

A representative from Pattinson & Brewer responded to this review on 12 December, 2024:

Thank you for your kind words, Richard! We're delighted to hear that Abbi provided you with such a positive experience, combining professionalism with a friendly approach. Your feedback is greatly appreciated and will be shared with her!

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Verified review

Paula

November 11, 2024

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Brilliant

This firm has been so helpful from start to finish always keeping me updated with the progress

Lawyer named in this review:
Abbigail Stell

Abbigail Stell

A representative from Pattinson & Brewer responded to this review on 12 December, 2024:

Thank you for your review, Paula. We're so pleased Abbigail was helpful throughout your experience!

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Verified review

Richard Hales

November 06, 2024

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I couldn’t have asked for anymore

Thank you Abbi for all of your help, I honestly couldn’t have asked for anymore. You took away all of the stress that I envisaged my situation would cause, and guided me through a really smooth process from start to finish. I even recall you responding to an email gone 11pm one evening. So a huge thank you to you.

Lawyer named in this review:
Abbigail Stell

Abbigail Stell

A representative from Pattinson & Brewer responded to this review on 12 December, 2024:

Thank you so much for your feedback, Richard! Abbi is dedicated to supporting clients every step of the way, and we're thrilled to hear she made your experience so smooth and stress-free. Your kind words mean a lot to us and will be shared with her!

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Personal Injury

Verified review

Matter Type:

Cycling Accident

Kevin Godding

October 31, 2024

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Collected on:

Excellent Service

I was kept fully informed from start to finish, any questions were answered promptly

Lawyer named in this review:
Abbigail Stell

Abbigail Stell

A representative from Pattinson & Brewer responded to this review on 12 December, 2024:

Thank you for you review, Kevin! We're so please Abbigail kept you informed throughout your Personal Injury matter.

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Verified review

Stephen Jones

October 30, 2024

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Collected on:

Insurance claim

Excellent service by this firm, I was kept up to date at all times. Any queries were resolved promptly.
I would strongly recommend this professional business.

Lawyer named in this review:
Abbigail Stell

Abbigail Stell

A representative from Pattinson & Brewer responded to this review on 12 December, 2024:

Thank you for your fantastic feedback, Stephen! We’re delighted to hear you were pleased with Abbigail's service and communication. Your recommendation means a lot to us!

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Verified review

Glenys lees

October 24, 2024

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Collected on:

Fall

Very helpful and efficient always answered my emails

Lawyer named in this review:
Abbigail Stell

Abbigail Stell

A representative from Pattinson & Brewer responded to this review on 12 December, 2024:

Thank you for your feedback Glenys! We are glad Abigail could provide helpful and efficient support. We appreciate your kind words!

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Verified review

Alison Hunt

October 17, 2024

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Re : Your accident on 26/04/2023

A professional firm that has communicated well along the way with clear instructions and advise. I would in particular like to thank Abbigail Stell for her friendly and efficient approach to my case.

Lawyer named in this review:
Abbigail Stell

Abbigail Stell

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Reviews collected from

nero

June 06, 2024

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nero

Absolutely shocking lack of communication. I sent email after email to my assigned solicitor, regarding evidence and she just couldn't be bothered getting back to me. I eventually wrote to the company, asking that they contact her and ask her to get in touch with me and even they didn't bother replying to my email. I'd serious reconsider hiring this firm to represent you in any way, shape or form. If they are unprofessional enough, not to be bothered with communicating with their clients, I'd imagine they aren't that interested in winning or losing a case in court.

A representative from Pattinson & Brewer responded to this review on 07 June, 2024:

We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.

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Dave

May 24, 2023

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Dave

As a supposedly new client I'm disgusted with this companies total lack of communication in fact it's non existent.

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mathew

January 25, 2023

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mathew

I have had an impeccable experience with this firm and I had nearly lost my workplace injury claim through the Thomsons Solicitors as they had acknowledged their failure last minute because of this , I had changed my solicitor to Pattinson & Brewer and Frances McCarthy had helped me with this situation and I had received a favourable outcome of the situation . Even though , the situation still hasn’t come to an end with Thomson’ Solicitor however I am very confident with Frances McCarthy on my side . She is very amazing and responds rapidly to my queries so I strongly recommend this firm .

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Andrew

July 06, 2022

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Andrew

Great solicitors. Very knowledgeable. Dealt with my claim quickly and effectively

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Drag

July 01, 2022

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Drag

Extremely poor communication service.
I have no words to describe how slow they are to provide you an update.
What you don't want is somone working part time to deal with your case and ignore you every time you ask for an update

Is just something you don't need

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