Absolutely shocking lack of communication. I sent email after email to my assigned solicitor, regarding evidence and she just couldn't be bothered getting back to me. I eventually wrote to the company, asking that they contact her and ask her to get in touch with me and even they didn't bother replying to my email. I'd serious reconsider hiring this firm to represent you in any way, shape or form. If they are unprofessional enough, not to be bothered with communicating with their clients, I'd imagine they aren't that interested in winning or losing a case in court.