03300240711
As a leading provider of legal and claims solutions to the UK and Ireland insurance markets, we’ve been disrupting the status quo since 1969. Since then we’ve expanded, and continue to expand, into other services including real estate, dispute resolution, restructuring and insolvency, debt recovery, employment, professional indemnity and product liability. We do things differently, with a forward-thinking, innovative approach that’s genuinely built around a focus on our clients’ needs – not our own. Read more...
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Horwich Farrelly Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Horwich Farrelly Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Horwich Farrelly Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Horwich Farrelly Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Horwich Farrelly Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Horwich Farrelly Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Horwich Farrelly Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Beverley
Collected on:
I am writing to thank and commend Jon Galloway and your Employment Team. I recently had issues with a former employer which has now been brought to a successful conclusion. I couldn’t have asked for a more attentive and sympathetic approach. I was kept informed at all stages and everything was explained in a simple and empathetic way that as a layperson made the whole procedure easy to understand.
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Sean
Collected on:
I would like to thank you Abigail.Scott who presented and handled the case in a very professional and effective manner. She has been very supportive, patient and helpful.
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Em
Collected on:
Keep up the amazing work as always
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Daniel
Collected on:
This review is for a different branch.
I was contacted by my insurance company regarding an incident 6-8 years after the incident. I was advised my solicitors will be from Horwich Farrelly limited. Amanda Monnery got in touch giving me all the details and the process. Amanda was very good communicator from the start. She had a good look at the case and firmly believed that this case could be defended. Even when i had moments of doubt she reassured me and stood her ground.
Amanda instilled confidence in me and feel grateful she did as the outcome of the case was as it should have been with the claimants case fully dismissed.
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Aviva
Collected on:
This review is for a different branch.
My experience with Amanda Monnery was excellent throughout this whole experience. Her communication was always prompt and thorough and I felt well looked after throughout.
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Eyan
Collected on:
This review is for a different branch.
I'd just like to say that Pranav (the file handler) handled my case end to end exceptionally. Keeping me fully informed throughout the process. Always and promptly responding to my many queries in detail and in layman terms.
Very professional team/company to work with. Thankyou
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Matter Type:
Car Accident
Eyan
Collected on:
This review is for a different branch.
I'd just like to say that Pranav (the file handler) handled my case end to end exceptionally. Keeping me fully informed throughout the process. Always and promptly responding to my many queries in detail and in layman terms.
Very professional team/company to work with. Thankyou
Was this review helpful?
d
Collected on:
This review is for a different branch.
I found Amanda to be professional, friendly and approachable and easy to deal with. She was timely with her responses and was available to explain and answer any queries I had. She helped make the process a lot less stressful for which I am very grateful. Thank you.
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Paul
Collected on:
This review is for a different branch.
I can't speak high enough about Horwich Farrelly (HF). They were recommended to me by a lawyer friend to assist with issues i was having with a brand new motor-home with little to no action from the suppliers to correct the faults with the motorhome.
HF guided me through the whole process, were very professional and took the time to explain every step of the way right up to issuing court proceedings.
They were robust when they needed to be (with the other side) but also very fair and balanced.
Suffice to say, the "other side" conceded with HF succeeding in settling the claim with the suppliers with me only accepting a £1k reduction in what i wanted (noting my claim was for over £200k).
The person that dealt with my case was Charlie Gray. He was excellent but so too John Ward and Jack Waywell.
A very refreshing experience from a legal practice.
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Anonymous
Collected on:
This review is for a different branch.
I was provided with this firm from my insurers to pursue a claim for my excess. There has been no end of problems with this firm making quite a few mistakes in serving papers and notifying the court accordingly for my claim. Also, the customer service has been appalling and the information they provide has been non-existent. Every time I contact them, I am faced with an abrupt response and very little detail. You live and learn.
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With a forward-thinking, innovative approach that’s genuinely built around a focus on our client’s needs – not our own. We work with our clients every day, to help them realise their potential for sustained growth, and deliver the best possible solutions for what they tell us they need. Not what we think they need. Not a typical law firm.
