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Horwich Farrelly Limited
4.7/5
163 Client Reviews Leave a review

As a leading provider of legal and claims solutions to the UK and Ireland insurance markets, we’ve been disrupting the status quo since 1969. Since then we’ve expanded, and continue to expand, into other services including real estate, dispute resolution, restructuring and insolvency, debt recovery, employment, professional indemnity and product liability. We do things differently, with a forward-thinking, innovative approach that’s genuinely built around a focus on our clients’ needs – not our own. Read more...

  • Address
  • PO15 7AN
  • www.h-f.co.uk/
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Horwich Farrelly Limited
Horwich Farrelly Limited
Horwich Farrelly Limited

Accreditations

accreditation
accreditation

Other locations

Other locations

Horwich Farrelly Limited
have 7 other locations

20 Chapel Street
Liverpool
L3 9AG

Orange
Manchester
M50 2HF

Scottish Provident Building
Belfast
BT1 6JH

Eight Floor
Cardiff
CF10 2HE

Fourth Floor
London
EC3V 0AS

Suite D10 Josephs Well
Leeds
LS3 1AB

Suite 33, 53 King Street
Manchester
M2 4LQ

20 Chapel Street
Liverpool
L3 9AG

Orange
Manchester
M50 2HF

Scottish Provident Building
Belfast
BT1 6JH

Eight Floor
Cardiff
CF10 2HE

Fourth Floor
London
EC3V 0AS

Suite D10 Josephs Well
Leeds
LS3 1AB

Suite 33, 53 King Street
Manchester
M2 4LQ

Send an email Visit website

How Horwich Farrelly Limited Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Horwich Farrelly Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Horwich Farrelly Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 20%
Overpriced 80%
About Right 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Horwich Farrelly Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Horwich Farrelly Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Horwich Farrelly Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Horwich Farrelly Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Horwich Farrelly Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 5
328th / 4644
Company & Commercial
1st / 5
51st / 4409
Commercial Property
2nd / 5
367th / 3340
Employment
1st / 4
316th / 3125
Personal Injury
2nd / 4
279th / 2396
IT & Intellectual Property
1st / 2
125th / 1061

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    141

  • Very Good

    15

  • Average

    0

  • Poor

    0

  • Awful

    7

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
julie

julie

September 06, 2024

Report to admin

Collected on:

Really

Getting any response is impossible they are handling my case as was transferred from my insurance company i would not use them given the chance fed up getting the same email (16 times) with incorrect information on it and insisting I sign it case has taken 17 months and still no resolution in the mean time I can't get insurance any where else and still have no end date frustrated and angry now I have to keep chasing them I hope one day to get the matter sorted and won't use the insurance company ever again

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Callum

Callum

March 12, 2024

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Collected on:

Thank you very much

In my opinion the case was handled very effectively.. Juliette was fantastic with keeping me updated on matters regarding the case and I couldn’t have expected it to go any better and they made it a very easy process despite everything going on.

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Asheleigh

Asheleigh

January 15, 2024

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Collected on:

Very happy with the outcome

very happy with the outcome

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Terri

Terri

October 25, 2023

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Collected on:

Outstanding claim

Horwich Farrelly were passed my claim from my insurance company in April 2023. Since then I have contacted them on numerous occasions for an update but have never received a return call. I’m my opinion this is a totally unprofessional service. To date I’m still waiting for an update.

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Arlene
Company & Commercial

Matter Type:

Commercial Law

Arlene

September 11, 2023

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Collected on:

Fantastic result

Thanks for all your hard work

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Alexander
Company & Commercial

Matter Type:

Commercial Law

Alexander

September 08, 2023

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Collected on:

Victoria

With regard to your handling of the claim along with the step by step information and help you have provided me with throughout this case has been excellent and well worthy of merit. In all honesty, I think you Victoria Maclean, have excelled in obtaining a more just result in this claim and very grateful for those assistances.

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Jen
Company & Commercial

Matter Type:

Commercial Law

Jen

September 03, 2023

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Collected on:

Thank you

Thank you for your support and guidance during this process. You made everything very straightforward and the communication was excellent

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Manhal
Company & Commercial

Matter Type:

Commercial Law

Manhal

August 15, 2023

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Collected on:

Professional handling

I would also like to thank you for your excellent and professional handling of my case from the beginning to the day of trial . I would definitely recommend you and your firm in future.

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Zoe
Company & Commercial

Matter Type:

Commercial Law

Zoe

August 10, 2023

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Collected on:

We are pleased

Thank you for your email and all the support you have shown us on this case. We are pleased that the claimants false claim was identified along with his false injuries

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John
Company & Commercial

Matter Type:

Commercial Law

John

August 10, 2023

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Collected on:

Sanna

Sanna has been very informative throughout the whole process, she has kept us updated with every stage of the process. In my opinion she has been open and honest and was determined to see the process right through the end.

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Horwich Farrelly Limited are accredited by

accreditation
accreditation

About this branch

Description

With a forward-thinking, innovative approach that’s genuinely built around a focus on our client’s needs – not our own. We work with our clients every day, to help them realise their potential for sustained growth, and deliver the best possible solutions for what they tell us they need. Not what we think they need. Not a typical law firm.

Regulated by

Solicitors Regulation Authority

Legal services