Request a callback

Book an appointment

How Horwich Farrelly Limited Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Horwich Farrelly Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Horwich Farrelly Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 5%
Overpriced 5%
About Right 88%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Horwich Farrelly Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Horwich Farrelly Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Horwich Farrelly Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Horwich Farrelly Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Horwich Farrelly Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    138
  • Very Good

    15
  • Average

    0
  • Poor

    0
  • Awful

    7

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Paul

Paul

October 18, 2024

Report to admin

Collected on:

Motorhome Problems

I can't speak high enough about Horwich Farrelly (HF). They were recommended to me by a lawyer friend to assist with issues i was having with a brand new motor-home with little to no action from the suppliers to correct the faults with the motorhome.

HF guided me through the whole process, were very professional and took the time to explain every step of the way right up to issuing court proceedings.

They were robust when they needed to be (with the other side) but also very fair and balanced.

Suffice to say, the "other side" conceded with HF succeeding in settling the claim with the suppliers with me only accepting a £1k reduction in what i wanted (noting my claim was for over £200k).

The person that dealt with my case was Charlie Gray. He was excellent but so too John Ward and Jack Waywell.

A very refreshing experience from a legal practice.

Was this review helpful?

Tony

Matter Type:

Commercial Contracts and Agreements

Tony

August 06, 2024

Report to admin

Collected on:

Complex commercial dispute of material value

We engaged Horwich Farrelly to pursue a complex commercial dispute dating back several years and further complicated by the need to maintain an ongoing business critical function. From the start HF provided valuable commercial insight, planned and executed a claim and achieved a very positive outcome. Subsequently engaged them on other matters, contractual and debt recovery.

Was this review helpful?

Tracey

Matter Type:

Constructive/Unfair Dismissal

Tracey

July 03, 2024

Report to admin

Collected on:

Genuine Care and Compassion for the Clients they Serve

After diligently working for a large global corporate for over 6 years, I found myself in challenging circumstances with my employer that were impacting my health and future employability. Zac at HF was recommended to me as I was struggling to manage the situation by myself. From the minute I engaged Zac's services I absolutely knew it was the right choice. Being in dispute with your employer is incredibly stressful, and I feel that Zac took that whole weight off my shoulders.

I had sought advice from other specialist employment lawyers before speaking to Zac. With others, I was just a case number. Zac's approach was very different. For the first time since seeking help, I felt listened to and heard. From the outset Zac was very clear, honest and direct about the process and did not bamboozle me with legal jargon - for which I was incredibly grateful.

Throughout the process of negotiating my exit from the business, Zac went above and beyond what I'd ever expected from my legal representative. He was completely unfazed by the other party deploying the incredibly expensive, hard-hitting lawyers from London. The fact that they did, was no-doubt down to Zac's incredible diligence and capability in achieving the most favourable outcomes for his clients.

In representing me throughout the process and achieving an excellent settlement, Zac has not only secured financial security for me whilst I restore my career in the long term, he has also restored my physical health and mental wellbeing in the immediate term. You cannot put a price on that.

It is also worth noting, that whilst I am not the only colleague requiring employment law services, I am the colleague who was envied by others for having selected the most diligent and compassionate employment lawyer. Zac really does live and breathe Horwich Farrelly's creed of 'People not just Lawyers'.

I would 100% recommend time and time again

Was this review helpful?

Mark

Matter Type:

Employment - business

Mark

July 03, 2024

Report to admin

Collected on:

Zac has been just Brilliant.

I have worked with Zac on a number of matters and I have to say that he is a brilliant ambassador for the business. I would have no hesitation in recommending my friends and family to Zac and his colleagues. Keep rocking the legal space 🤘🏻

Was this review helpful?

Fred

Fred

July 03, 2024

Report to admin

Collected on:

Professional, personal, human centric


I had the privilege of working with Zac Clough of HF Solicitors during a challenging dispute resolution process. His pragmatic approach, blending legal expertise with genuine empathy, left a lasting impression on me during a very difficult time and beyond.

Zac navigated complexities with precision and professionalism, his commitment to excellence was evident at every stage.

I was treated as an individual, not just a case file. His tailored advice and attentive listening created a personalised service. It is vital as a client that we feel heard, supported but also clear the situation and potential outcomes. His communication was consistent and timely.

Balancing the consolidation of months of information, negotiation, and correspondence, HF recognised the emotional aspect of disputes but most importantly where due process had not been adhered to. The solutions were both compassionate and effective.

In summary, Zac was able to combine professionalism, personal attention, and humanity seamlessly. When it comes to dispute resolution, HF are a top choice.

Was this review helpful?

Amy

Amy

June 26, 2024

Report to admin

Collected on:

Sterling service as always

Zac Clough has advised our business on a few different employment/HR matters now and on each occasion has swiftly offered his assistance and seamlessly provided the same. Zac offers pragmatic advice and is always respectful in his delivery of this. He is prompt to respond to calls/messages and goes above and beyond in terms of his service offering. Zac is a great guy all round and I would highly recommend him/others I have had the pleasure of dealing with at HF anytime.

Was this review helpful?

Jeremy

Jeremy

April 29, 2024

Report to admin

Collected on:

Vexatious litigation

My colleague and I were advised by Horwich Farrelly when we were the subject of some vexatious litigation. We thought they handled the case well and we were very satisfied.

Was this review helpful?

Chloe

Chloe

April 21, 2024

Report to admin

Collected on:

Exceptional

Zac Clough nails it again. So talented, so clever, so diligent. Gets the outcome you want EVERY time.

Was this review helpful?

Iain

Iain

March 05, 2024

Report to admin

Collected on:

You have been fantastic and thank you so much!

What a huge huge releif...You have been fantastic and thank you so much

Was this review helpful?

Adam

Verified review

This review has been left by a verified client who used Horwich Farrelly Limited.

Adam

November 02, 2023

Report to admin

Collected on:

Alison and the team are the go to people if you want a swift solution!

All I can say is if I hadn't spoken to Alison and the team at HF then my client may still not have been paid. What I liked about the experience is I would normally avoid using solicitors as I thought it would be too expensive but for the smallest of fixed fees, the debt collection team chased a £30k+ invoice and it was settled in days. I wouldn't hesitate to use them again. Thank you.

Was this review helpful?

Horwich Farrelly Limited are accredited by

accreditation
accreditation

About this branch

Description

With a forward-thinking, innovative approach that’s genuinely built around a focus on our client’s needs – not our own. We work with our clients every day, to help them realise their potential for sustained growth, and deliver the best possible solutions for what they tell us they need. Not what we think they need. Not a typical law firm.

Regulated by

Solicitors Regulation Authority

Legal services