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Boasting over 230 years serving Chatham and the surrounding community, Stephens & Son is a renowned law firm offering both business and personal legal advice covering a huge range of areas. We have specially trained experts in every field so you can be confident the advice you receive will be accurate, precise, and both time and cost effective. Read more...
Stephens & Son
have 4 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Stephens & Son on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Stephens & Son. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Stephens & Son and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Stephens & Son performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Stephens & Son and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Stephens & Son compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Stephens & Son offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Transfers of parts of land
Daniel
Collected on:
Yasmin and Heidi at Stephen & Son provided a smooth seemless process for the legal side of my purchase. Very happy and would use again in the future.
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Verified review
This review has been left by a verified client who used Hatten Wyatt.
Matter Type:
Probate
Anonymous
Collected on:
From the first moment my brother and I met Rebecca following my mother's death, we were instantly put at ease by her friendly and compassionate nature. She was always available for any questions and nothing was ever too much trouble. I would not use anyone else now. She made a very worrying time in our lives easier and we will forever be grateful.
A representative from Stephens & Son responded to this review on 07 January, 2025:
Thank you for writing such a heartwarming review. We recognise that our clients, like yourself, can be going through difficult circumstances so we aim to be as accomodating and compassionate as possible. It's fantastic to read how Rebecca put you and your brother at ease and took the stress away from the situation. We hope that if you need legal advice in the future, you'd feel confident using our serivce.
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Verified review
This review has been left by a verified client who used Hatten Wyatt.
Matter Type:
Wills
Anonymous
Collected on:
Great service and advice given when compiling our Wills.
A representative from Stephens & Son responded to this review on 02 January, 2025:
Thank you for writing a great review for us and our team! We pride ourselves on providing a thorough and high standard of service so it's great to see that Rebecca has done this and more when helping you with your Wills.
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Verified review
This review has been left by a verified client who used Hatten Wyatt.
Matter Type:
Personal Injury Law
Augusto
Collected on:
The indisputable great dream team!
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Verified review
This review has been left by a verified client who used Hatten Wyatt.
Matter Type:
Wills
Anonymous
Collected on:
5 star review, would recommend
A representative from Stephens & Son responded to this review on 24 December, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Purchase and Sale
Amy
Collected on:
We wish to thank Yasmin Doroudy for handling the sale of a bungalow in Davis Estate. Yasmin was very professional, but more than that she was friendly and approachable. The sale of the property took much longer than expected due to problems elsewhere in the chain. The bungalow was the home of my late Mother-In-Law and my Husband and Brother-In-Law's family home, when they were young, so this was a trying time. Yasmin really took the stress out of it: chasing the other party ,giving us regular updates and keeping us cheerful. We knew we were in good hands.
Would definitely use Stephen's and Son again.
A representative from Stephens & Son responded to this review on 02 January, 2025:
Thank you for writing a fantastic review Amy. Yasmin has a proactive and thorough approach when helping our clients, so it's great to see how her high standards of communication took the stress out of a difficult time for you. We look forward to working with you again, should you need any further legal advice.
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Verified review
This review has been left by a verified client who used Hatten Wyatt.
Matter Type:
Wills
Jonathon
Collected on:
4 Stars
A representative from Stephens & Son responded to this review on 22 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Hatten Wyatt.
Matter Type:
Purchase and Sale
Anonymous
Collected on:
Four stars
A representative from Stephens & Son responded to this review on 22 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Hatten Wyatt.
Matter Type:
Residential Conveyancing
Gino
Collected on:
I am an estate agent and a client of the firm. We use Stephens & Son on a regular basis. I have no hesitation recommending Yasmin or any of the team. Thank you for your great work.
A representative from Stephens & Son responded to this review on 19 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Hatten Wyatt.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
We had used Morlings for a house purchase two years prior and found conveyancing seamless. Therefore we had no hesitation in instructing Stephens & Son for the sale of our family home and purchase of our forever home. Unfortunately, we fell victim to losing our buyers at the point of exchange which was ultimately at the fault of them and not us and so we had to resort to other means to purchase our dream home. Yasmin was so communicative and supportive throughout the process and patiently waited for us to get our “ducks in a row”. Heidi joined and become our conveyance and together they not only supported us but were honest (Brutally!) to ensure we not only got our home, but in the most sensible timely way. Thank you!
A representative from Stephens & Son responded to this review on 15 November, 2024:
Congratulations on the sale of your family home and purchase of your new forever home! Thank you for leaving such a great review and explaining your positive journey with us. We pride ourselves on being supportive and keeping our clients informed, so it's great to hear that Yasmin and Heidi have done this and more. They will be delighted with your kind words, thanks again.
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Matter Type:
Purchase and Sale
Philip
Collected on:
Stephens & Son handled our recent house sale and purchase. The service was excellent. A special mention has to be made for Yasmin, who was consistently polite and friendly, helpful and efficient, and made a potentially stressful exchange much easier than it might otherwise have been.
A representative from Stephens & Son responded to this review on 20 November, 2024:
Thank you for writing a great review for our team at Stephens & Son, Philip. Congratulations on the sale of your property and purchase of your new home! We pride ourselves on delivering a five star customer experience so it's fantastic to read how Yasmin has gone above and beyond in assisting you with your legal matters. Yasmin and the team will be delighted to read your positive words, thanks again.
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Yvonne
Collected on:
I was very happy with the service I received from Stephens & Son. I would highly recommend them.
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Matter Type:
New home purchases and sales
Kirsty
Collected on:
Yasmin and Ravenna were brilliant, as a first time buyer I heard so many horror stories about the solicitor process, they were incredibly quick and supported me with all my questions. I cannot recommend them enough and will 100% use them again even though they are out of my area. Worth travelling too.
A representative from Stephens & Son responded to this review on 07 October, 2024:
Hi Kirsty Thank you so much for leaving a great review. I'm pleased that your first experience of buying a property has been a positive one with us! I will pass on your kind words to the conveyancing team who will be delighted to read about your experience.
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Matter Type:
New home purchases and sales
Thelma
Collected on:
Yasmin was very helpful to me regarding my house purchase earlier in 2024.
These matters inevitably give rise to a certain amount of tension but Yasmin was always available to answer my questions and to explain matters
Yasmin was always polite, friendly and efficient. Because of her helpful attitude I was glad to be with Stephens solicitors
A representative from Stephens & Son responded to this review on 07 October, 2024:
Hi Thelma Thank you for leaving a fab 5 star review! It's great to read how friendly and efficient Yasmin was when helping you with the purchase of your property. I have passed on your comments to Yasmin and the team - I'm sure it will make their day!
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Matter Type:
New home purchases and sales
Gary
Collected on:
We used Stephen’s and sons to buy our house - they were great from start to finish. Particularly Yasmin who was there to help whenever we needed her. Thank you
A representative from Stephens & Son responded to this review on 07 October, 2024:
Hi Gary, Thank you for the fantastic 5-star review! We're thrilled you valued our service and had a great experience with us. I've passed on your feedback to our conveyancing team who will be delighted to read about your time with us!
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We have assembled teams of lawyers, all of whom are experts within their fields and who are focussed solely on achieving the best possible outcome for our clients. By regularly dealing within a specialist area of law, each of our lawyers are fully up to date and aware of current thinking and practice guidelines so are able to provide accurate advice as well as practical solutions.
