Verified review
This review has been left by a verified client who used Hatten Wyatt.
Matter Type:
Wills
Anonymous
Collected on:
Review
5 star review, would recommend
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Stephens & Son
01634811444
Boasting over 230 years serving Chatham and the surrounding community, Stephens & Son is a renowned law firm offering both business and personal legal advice covering a huge range of areas. We have specially trained experts in every field so you can be confident the advice you receive will be accurate, precise, and both time and cost effective. Read more...
- Address
- ME4 4RH
- 01634811444
- www.hatten-wyatt.com/
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Stephens & Son
have 4 other locations
Available lawyers at Stephens & Son
How Stephens & Son Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Stephens & Son on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Stephens & Son. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Stephens & Son and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Stephens & Son performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Stephens & Son and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Stephens & Son compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Stephens & Son offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Matter Type:
Purchase and Sale
Amy
Collected on:
Conveyancing with a smile
We wish to thank Yasmin Doroudy for handling the sale of a bungalow in Davis Estate. Yasmin was very professional, but more than that she was friendly and approachable. The sale of the property took much longer than expected due to problems elsewhere in the chain. The bungalow was the home of my late Mother-In-Law and my Husband and Brother-In-Law's family home, when they were young, so this was a trying time. Yasmin really took the stress out of it: chasing the other party ,giving us regular updates and keeping us cheerful. We knew we were in good hands.
Would definitely use Stephen's and Son again.
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Verified review
This review has been left by a verified client who used Hatten Wyatt.
Matter Type:
Wills
Jonathon
Collected on:
Review
4 Stars
A representative from Stephens & Son responded to this review on 22 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Hatten Wyatt.
Matter Type:
Purchase and Sale
Anonymous
Collected on:
Review
Four stars
A representative from Stephens & Son responded to this review on 22 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Hatten Wyatt.
Matter Type:
Residential Conveyancing
Gino
Collected on:
Over the past few months
I am an estate agent and a client of the firm. We use Stephens & Son on a regular basis. I have no hesitation recommending Yasmin or any of the team. Thank you for your great work.
A representative from Stephens & Son responded to this review on 19 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Hatten Wyatt.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Saved our sanity!
We had used Morlings for a house purchase two years prior and found conveyancing seamless. Therefore we had no hesitation in instructing Stephens & Son for the sale of our family home and purchase of our forever home. Unfortunately, we fell victim to losing our buyers at the point of exchange which was ultimately at the fault of them and not us and so we had to resort to other means to purchase our dream home. Yasmin was so communicative and supportive throughout the process and patiently waited for us to get our “ducks in a row”. Heidi joined and become our conveyance and together they not only supported us but were honest (Brutally!) to ensure we not only got our home, but in the most sensible timely way. Thank you!
A representative from Stephens & Son responded to this review on 15 November, 2024:
Congratulations on the sale of your family home and purchase of your new forever home! Thank you for leaving such a great review and explaining your positive journey with us. We pride ourselves on being supportive and keeping our clients informed, so it's great to hear that Yasmin and Heidi have done this and more. They will be delighted with your kind words, thanks again.
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Jill
Collected on:
Local and professional
I was recommended your services and you stood out for being local and very professional
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Heath
Collected on:
Polite and professional
I was treated in a polite and professional manner and I felt my concerns were totally understood. All actions to be taken were clearly explained to me and at no time did I feel rushed or pressured.
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Matter Type:
Probate
Joy
Collected on:
Thank you
Rebecca you have always done my business and I have confidence in your services. Thank you very much.
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Janet
Collected on:
Thank you
I would like to thank you and the receptionists, who were very helpful throughout.
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Reviews collected from
Matter Type:
Purchase and Sale
Philip
Collected on:
Philip
Stephens & Son handled our recent house sale and purchase. The service was excellent. A special mention has to be made for Yasmin, who was consistently polite and friendly, helpful and efficient, and made a potentially stressful exchange much easier than it might otherwise have been.
A representative from Stephens & Son responded to this review on 20 November, 2024:
Thank you for writing a great review for our team at Stephens & Son, Philip. Congratulations on the sale of your property and purchase of your new home! We pride ourselves on delivering a five star customer experience so it's fantastic to read how Yasmin has gone above and beyond in assisting you with your legal matters. Yasmin and the team will be delighted to read your positive words, thanks again.
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Yvonne
Collected on:
Yvonne
I was very happy with the service I received from Stephens & Son. I would highly recommend them.
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Matter Type:
New home purchases and sales
Kirsty
Collected on:
Kirsty
Yasmin and Ravenna were brilliant, as a first time buyer I heard so many horror stories about the solicitor process, they were incredibly quick and supported me with all my questions. I cannot recommend them enough and will 100% use them again even though they are out of my area. Worth travelling too.
A representative from Stephens & Son responded to this review on 07 October, 2024:
Hi Kirsty Thank you so much for leaving a great review. I'm pleased that your first experience of buying a property has been a positive one with us! I will pass on your kind words to the conveyancing team who will be delighted to read about your experience.
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Matter Type:
New home purchases and sales
Thelma
Collected on:
Thelma
Yasmin was very helpful to me regarding my house purchase earlier in 2024.
These matters inevitably give rise to a certain amount of tension but Yasmin was always available to answer my questions and to explain matters
Yasmin was always polite, friendly and efficient. Because of her helpful attitude I was glad to be with Stephens solicitors
A representative from Stephens & Son responded to this review on 07 October, 2024:
Hi Thelma Thank you for leaving a fab 5 star review! It's great to read how friendly and efficient Yasmin was when helping you with the purchase of your property. I have passed on your comments to Yasmin and the team - I'm sure it will make their day!
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Matter Type:
New home purchases and sales
Gary
Collected on:
Gary
We used Stephen’s and sons to buy our house - they were great from start to finish. Particularly Yasmin who was there to help whenever we needed her. Thank you
A representative from Stephens & Son responded to this review on 07 October, 2024:
Hi Gary, Thank you for the fantastic 5-star review! We're thrilled you valued our service and had a great experience with us. I've passed on your feedback to our conveyancing team who will be delighted to read about your time with us!
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Stephens & Son are accredited by
About this branch
Description
We have assembled teams of lawyers, all of whom are experts within their fields and who are focussed solely on achieving the best possible outcome for our clients. By regularly dealing within a specialist area of law, each of our lawyers are fully up to date and aware of current thinking and practice guidelines so are able to provide accurate advice as well as practical solutions.
Regulated by
Legal services
Personal areas of law
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Clinical Negligence
- Accident and Emergency Claims
- Cancer Misdiagnosis Claims
- Clinical Negligence
- Cosmetic Surgery Claims
- Dental Negligence Claims
- Eye Surgery Claims
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Consumer
- Consumer Credit
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Libel and Defamation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Malicious falsehood
-
Crime/ Criminal Defence
- Assault
- Business Crime
- Criminal Damage
- Criminal defence - All
- Domestic violence
- Harassment
- Juvenile
- Legal aid
- Murder and Manslaughter
- Prison law
-
Driving offences
- Appeal driving conviction
- Careless driving
- Convicted in absence
- Dangerous driving
- Dangerous vehicle conditions
- Death By Careless Driving
- Death by dangerous driving
- Discretionary disqualification
- Disqualification removal
- Drink driving
- Driving Whilst Unfit
- Driving Without Due Care
- Driving whilst disqualified
- Driving without a licence
- Driving without insurance
- Drug driving
- Drunk in charge
- Early return of driving licence
- Exceptional Hardship
- Failing to notify DVLA
- Goods vehicles - operators licence
-
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Harassment/Bullying at Work
- Maternity and Paternity
- Media and Sports
- Pay Issue
-
Family Law
- Annulment
- Asset protection and tax mitigation
- Change of name
- Child Abduction
- Child Access
- Child Arrangements Following Divorce
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Divorce After A Brain Or Other Serious Injury
- Domestic Violence
- Financial Matters
- Grandparents' Rights
-
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Disrepair
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Leasehold properties
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Planning
- Property Disputes
- Renting and Tenancy Agreements
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Second charges
- Tenant Eviction
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Money & Tax
- Debt and Bankruptcy
- Inheritance Tax
- Insolvency and bankruptcy
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Personal Injury
- Accident At Work
- Accidents In Public Places
- Against The Council
- Amputation
- Back Injury At Work
- Benefits Available To Asbestos Victims
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Accident
- Car Passenger
- Children's Accident
- Cycling Accident
- Diffuse Mesothelioma Payment Scheme
- Fall From Height
- Gym Injury Compensation
- Head Injury At Work
- Head and Brain Injury
- Manual Handling
- Whiplash
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Professional Negligence
- Accountants
- Architects
- Barristers
- Financial advisors
- Insurance brokers
-
Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
Business areas of law
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Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Employment of farm workers
- Farm partnerships and corporate structures
- Farming disputes
- Veterinary negligence
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Charities
- Charities
-
Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
-
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Employment - business
- Entrepreneurs
- Founders
- Franchising
- Insolvency and Bankruptcy
- Insurance
- Intellectual Property
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Outsourcing agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Slander
- Small businesses
- Start-ups
- Statutory Demands
- Summary Judgment
- Unfair Loan Charges
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Construction
- Construction
- Construction and engineering dispute resolution
- Development loan facilities
-
Dispute Resolution
- Mediation
-
IT & Intellectual Property
- Advertising and Marketing Compliance
- Anti-Counterfeiting and Anti-Piracy
- Computer and IT Law
- Confidential Information, Know-How and Trade Secrets
- Copyright
- Dealing with intellectual property infringements
- Design rights and product designs
- Domain Names
- GDPR
- Intellectual Property Litigation and Dispute Resolution
- Patents
- Personality and Image Rights
- Trade Marks and Designs
-
Regulations
- Alcohol Licensing
- Licensing