Pengelly & Rylands

01580 762248

Pengelly and Rylands is a long established High Street law firm set in the beautiful surroundings of the Wealden town of Tenterden. We offer friendly down to earth advice by experienced solicitors with a wealth of local knowledge. Our experts cover a wide range of areas of expertise both for individuals and for business, so if you need help with writing a will, childcare arrangements, property disputes or joint ownership deeds, we’ve got the solution. Read more...

Address
39-41 High Street
Tenterden
Kent
TN30 6BJ
01580 762248
www.pengelly-rylands.co.uk/

View map

Accreditations

Other locations

Request a callback Send an email Book an appointment Visit website

Get Conveyancing Quote

Available lawyers at Pengelly & Rylands

Rachel Plumb

4.8 out of 5

(35)

Associate Legal Executive

Abraham Khan

Hannah Mooney

Hardeep Gill

David Whiffin

Rebecca Tuffrey

Jalal Mirza-Baig

Heidi Thompson

Alexandra Arthur

Deborah Nicholson

Graham Beach

Simon Pritchard

Anita Alderman

Jeremy Betts

Avril Croud

How Pengelly & Rylands Compares

Value for money

This firm - 96%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Pengelly & Rylands on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Pengelly & Rylands. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 0%

About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 98%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Pengelly & Rylands and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Pengelly & Rylands compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%

No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Pengelly & Rylands offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 1

177th / 4562

Company & Commercial

1st / 11

285th / 4349

Housing & Property

1st / 2

148th / 4234

Family Law

1st / 11

401st / 3840

Wills, Trusts & Probate

1st / 11

81st / 3493

Commercial Property

1st / 11

320th / 3303

Employment

1st / 2

168th / 3089

Regulations

1st / 7

116th / 2554

Personal Injury

1st / 2

203rd / 2359

Crime/ Criminal Defence

1st / 1

133rd / 2101

Immigration

1st / 2

151st / 2004

Money & Tax

1st / 6

164th / 1838

Professional Negligence

1st / 7

126th / 1192

IT & Intellectual Property

1st / 4

91st / 1056

Dispute Resolution

1st / 5

169th / 1035

Clinical Negligence

1st / 6

147th / 938

Agriculture

1st / 2

144th / 602

Construction

1st / 4

81st / 584

Charities

1st / 3

68th / 564

Driving offences

1st / 4

91st / 369

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

246
Very Good

18
Average

0
Poor

0
Awful

7

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Housing & Property

Verified review

Matter Type:

Purchase and Sale

Eileen

February 25, 2025

Report to admin

Collected on:

Relief

Our change of life, moving house and then a surprise illness of my husband and him dying in nine months. My head found it too much. Being able to have people who were patient and understood all the paper work was such a huge relief. So thank you for their help.

Lawyer named in this review:
Simon Pritchard

Simon Pritchard

A representative from Pengelly & Rylands responded to this review on 25 February, 2025:

Thank you for writing a great review Eileen and I'm sorry to hear about the sudden passing of your husband. Simon and our expert legal teams take pride in being approachable, patient and efficient, so I'm pleased that we were able to guide you through this difficult time. We'd welcome you to use our service again if you need any further legal assistance.

Was this review helpful?

Housing & Property

Matter Type:

Residential Conveyancing

Charlotte

February 24, 2025

Report to admin

Collected on:

Fantastic, Efficient & Supportive Service

We had a great experience working with Rachel Plumb and Simon Pritchard for our sale and purchase. They were incredibly patient, taking the time to explain everything in a clear and simple way, which made the whole process much less stressful (it was very stressful at points!).

Rachel was also super efficient - always one step ahead and on top of everything, which gave us real peace of mind. We couldn’t have asked for better support, and we’re so grateful for their hard work.

Lawyers named in this review:
Simon Pritchard Rachel Plumb

Simon Pritchard

Rachel Plumb

A representative from Pengelly & Rylands responded to this review on 31 March, 2025:

Thank you for writing a fantastic review about your recent experience with us Charlotte. Rachel and Simon are incredibly experienced and like to be thorough and efficient when helping clients. It's great to read how you were put at ease during a stressful time and we hope that you'd be confident to get back in touch if you need any further legal advice.

Was this review helpful?

Housing & Property

Matter Type:

Purchase and Sale

Phillipa

February 22, 2025

Report to admin

Collected on:

Professional, efficient, superb!

I was so incredibly grateful to have Rachel as my lawyer, especially in comparison to the lawyer acting for the 'other side'! Her efficiency, clarity and patience with regards to all matters was both impressive and appreciated. I would recommend her most highly.

Lawyer named in this review:
Rachel Plumb

Rachel Plumb

A representative from Pengelly & Rylands responded to this review on 24 February, 2025:

Thank you for taking the time to write a fantastic review Phillipa. Rachel has a great reputation for being attentive and thorough when helping her clients, so it's great to hear how Rachel and her team have achieved this and more when assisting you. We appreciate your recommendations and hope to work with you again in the future.

Was this review helpful?

Wills, Trusts & Probate

Matter Type:

Wills

Susan

March 29, 2025

Report to admin

Collected on:

Sue

This review is for a different branch.

I am delighted with the service I received from Stephens & Son. Rebecca explained everything upfront including associated costs involved which made it a far less daunting process than I had imagined. Rebecca was friendly and professional and our business was concluded swiftly and to my complete satisfaction in a matter of only a couple of weeks. I cannot fault the service I received and would most certainly use them again. Many thanks.

Lawyer named in this review:
Rebecca Tuffrey

Rebecca Tuffrey

A representative from Pengelly & Rylands responded to this review on 31 March, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful?

Wills, Trusts & Probate

Matter Type:

Wills

Susan

March 29, 2025

Report to admin

Collected on:

Sue

This review is for a different branch.

Delighted with my service from Stephens and Son. Rebecca put me at ease immediately and went through the process ensuring it easy to understand which made it far less daunting than I imagined it would be. All associated costs were explained upfront and it was a pain-free experience. I cannot fault Rebecca or the service I received and our business was concluded swiftly and to my complete satisfaction. Thank you very much.

Lawyer named in this review:
Rebecca Tuffrey

Rebecca Tuffrey

A representative from Pengelly & Rylands responded to this review on 31 March, 2025:

Thank you for writing a fantastic review about your recent experience Susan. It's our aim to work efficiently and act with compassion with each and every client, so it's great to know that we achieved this when assisting you. Rebecca and our wider legal team will be delighted to read of your experience and we hope that if you need further legal advice, you'd feel confident to get back in touch.

Was this review helpful?

Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Pam

March 28, 2025

Report to admin

Collected on:

Very good service

This review is for a different branch.

Very good service, everyone friendly and welcoming, and Rebecca and staff instantly made me feel at ease at a very difficult time.

Lawyer named in this review:
Rebecca Tuffrey

Rebecca Tuffrey

A representative from Pengelly & Rylands responded to this review on 31 March, 2025:

Thank you for leaving us some great feedback Pam. Our legal teams pride themselves on being friendly and approachable so it's great to hear that you were put at ease during a difficult time. We'll pass on your kind words which will definately bring a few smiles for our staff!

Was this review helpful?

Wills, Trusts & Probate

Matter Type:

Wills

Anonymous

March 28, 2025

Report to admin

Collected on:

Like chatting with a friend

This review is for a different branch.

The last few years I have to say Rebecca has felt more like family than our lawyer. From helping with Probate for my Father to then our own Wills and LPAs and then probate again for my husband she now holds a special place in my heart. If you are looking for someone compassionate, friendly and who puts you at ease and doesn't make you feel like your too much trouble and who cannot do enough for you then look no further she is an absolute gem.

Lawyer named in this review:
Rebecca Tuffrey

Rebecca Tuffrey

A representative from Pengelly & Rylands responded to this review on 31 March, 2025:

Thank you for writing this heart-warming review. Rebecca and our wider legal team will be delighted to read your feedback. It's fantastic to see how we have been able to help multiple members of your family and that you've trusted our services with such delicate matters. We'll look forward to working with you again should you need any more help.

Was this review helpful?

Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Jackie

March 17, 2025

Report to admin

Collected on:

Execution of Will

This review is for a different branch.

The process of making a Will was very clearly explained and the process completed in an efficient and timely manner.

Lawyer named in this review:
David Whiffin

David Whiffin

A representative from Pengelly & Rylands responded to this review on 18 March, 2025:

Thank you for writing a review Jackie. David is known for his thorough and efficient practice so it's great to read how well he has helped you in creating a Will.

Was this review helpful?

Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anonymous

March 17, 2025

Report to admin

Collected on:

Review

This review is for a different branch.

5 Stars

Lawyer named in this review:
David Whiffin

David Whiffin

A representative from Pengelly & Rylands responded to this review on 18 March, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful?

Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anonymous

March 17, 2025

Report to admin

Collected on:

David was amazing

This review is for a different branch.

David was amazing. Very caring and approachable.

Lawyer named in this review:
David Whiffin

David Whiffin

A representative from Pengelly & Rylands responded to this review on 18 March, 2025:

Thank you for writing a fantastic review. We really appreciate your kind feedback. I'll pass on your feedback to David and the team.

Was this review helpful?

Reviews collected from

Housing & Property

Matter Type:

Purchase and Sale

Karen

March 17, 2025

Report to admin

Collected on:

Karen

Abraham Khan was very helpful whilst dealing with the sale of my house also I appreciate the kind attention of his secretary Sally Wright. Karen.

Lawyer named in this review:
Abraham Khan

Abraham Khan

A representative from Pengelly & Rylands responded to this review on 18 March, 2025:

Thank you for writing a great review Karen and congratulations on the sale of your property. Abraham and Sally will be delighted to read your recent experience and we hope that if you need further legal advice that you'll feel confident using our service.

Was this review helpful?

Housing & Property

Matter Type:

Leasehold properties

hardip

February 21, 2025

Report to admin

Collected on:

hardip

Very good service and smooth transaction of lease assignment

Lawyer named in this review:
Abraham Khan

Abraham Khan

A representative from Pengelly & Rylands responded to this review on 24 February, 2025:

Thank you for writing a review Hardip. We always aim to provide a smooth and seamless legal service for our clients so it's great to hear that your experience was just that! Our conveyance team will be delighted to receive your feedback.

Was this review helpful?

Housing & Property

Matter Type:

New home purchases and sales

Phil

December 20, 2024

Report to admin

Collected on:

Phil

Excellent service from Simon and the team.
Thank you for all your help and assistance.

Lawyer named in this review:
Simon Pritchard

Simon Pritchard

A representative from Pengelly & Rylands responded to this review on 24 December, 2024:

Thank you for wiritng a fantastic review Phil. Simon and the team will be delighted to read of your recent experience. We hope that you'd feel confident in using our services again, should you need further legal advice.

Was this review helpful?

Housing & Property

Matter Type:

Purchase and Sale

Adam

December 13, 2024

Report to admin

Collected on:

Adam

They was so helpful in getting the sale through and keeping me upto date

Lawyer named in this review:
Hannah Mooney

Hannah Mooney

A representative from Pengelly & Rylands responded to this review on 31 March, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful?

William

November 22, 2024

Report to admin

Collected on:

William

Extremely accommodating Emma Rose-outstanding and her colleagues as hospitable and Co-operative. Nice people to take care of your needs

A representative from Pengelly & Rylands responded to this review on 27 November, 2024:

Thank you for writing about your positive experience with us. Emma Rose is part of our firendly and efficient reception team who are happy to help with all types of matters. She will be delighted to read your five star review, thank you.

Was this review helpful?

Request a callback Send an email Visit website Get Conveyancing Quote