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How Crane and Staples LLP Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Crane and Staples LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Crane and Staples LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 7%
Overpriced 3%
About Right 88%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Crane and Staples LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Crane and Staples LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Crane and Staples LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Crane and Staples LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Crane and Staples LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    507
  • Very Good

    17
  • Average

    0
  • Poor

    0
  • Awful

    7

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
S & K

Verified review

This review has been left by a verified client who used Crane & Staples LLP.

Matter Type:

Residential Conveyancing

S & K

March 29, 2025

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Collected on:

Exceptional and Simply The Best Solicitors in the Business

We have used this firm of solicitors on quite a few occasions and every time the service and professionalism exceeds expectations. Focusing on the conveyancing department headed up by Chris Brewis and Tracey Fenner and their team, they always go above and beyond to ensure all matters are dealt with professionally and quickly and efficiently making all the legal transactions easy and straight forward to deal with. Also what stands out is the communication, they respond very quickly to questions and matters without delay which ensures there are no delays.
As the title says here - SIMPLY THE BEST SOLICITORS IN THE BUSINESS.

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Heather

Verified review

This review has been left by a verified client who used Crane & Staples LLP.

Matter Type:

Children Act proceedings

Heather

March 29, 2025

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Sian Churchill

I first met Sian in 2019 when care proceedings were initiated and from our very first phone call I could tell that this wasn't just a job to her. Sian has fought for me legally but also personally. She is passionate and dedicated to helping people get the best possible outcomes that she can. Sian was honest caring and nothing but kind to me and really made an effort to understand how to communicate with me and adapted meetings in order to make sure I fully understood what was required of me and also understand all the legal terms. I would highly recommend Sian to anyone who found themselves needing support in the family courts. Everyone at crane and Staples were so helpful to me and kind. They always returned calls or responded to emails quickly and kept a professional high standard at all times.

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Ruth

Verified review

This review has been left by a verified client who used Crane & Staples LLP.

Matter Type:

New home purchases and sales

Ruth

March 29, 2025

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Professional, Efficient & Stress free

Manish provided a great service I would highly recommend.
Stress free home move 🙂

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Anonymous

Verified review

This review has been left by a verified client who used Crane & Staples LLP.

Matter Type:

Divorce

Anonymous

March 28, 2025

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Superb Service

I found Natasha to be extremely patient and understanding. She listens and takes note no matter how small the query. Upon receipt of correspondence from the other side I was advised whether it was well into an evening or other out of office times. Over the past three years she has advised and guided me to a outcome that could have been much worse than it was. I am extremely grateful to Natasha for her all her help, knowledge and expertise.

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Rahim

Matter Type:

Tenant Eviction

Rahim

March 27, 2025

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Tenant buster

Very helpful, highly skilled and knowledgeable. Look no further.

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Sarah Waller

Verified review

This review has been left by a verified client who used Crane & Staples LLP.

Matter Type:

Adoption, Surrogacy, Care and Special Guardianship

Sarah Waller

March 27, 2025

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Collected on:

Excellent, Outstanding, Top Notch Care!

Sian Churchill is the Best Family Law Solicitor I have ever had across two Counties! I've had 3 in total and I was third time VERY lucky indeed to have Sian representing me; she was highly recommended by a top London Barrister for her excellent, proactive and hands on support of services.

All of Sian's team are friendly, kind and on the ball; and they always give excellent advice. Sian has worked extremely my case, and more importantly she sincerely cares about the outcome. I am so grateful that I have her fighting my corner in Family Law Court. Sian has helped me so much on my personal statement for Court concerning fighting against my son's adoption order; she is concise, conscienctious and vigilant to every precise detail necessary in representing a parent in the best of lights. I am so grateful for her watchful and professional eye.

I would recommend Crane & Staple's Sian Churchill forever more for her immense support and help with the sensitivity of my case concerning opposing my child's adoption order. I'm Crane & Staple's number one fan; and Sian's the most for helping me. Thank you Sian for caring about me and my child; that's something the other Solicitors just didn't do. I'm so thankful to have you and your team behind me.

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SG

Matter Type:

Disputed Probate

SG

March 23, 2025

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Contentious Probate Advice

Adrian took the time to listen to my complex issue around probate and provided reassurance and sound advice.

He discussed what steps I should take now and was honest with me about saving solicitor costs at this early stage.

I feel confident in coming back to Crane & Staples if I need assistance in the future.

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SG

Matter Type:

Disputed Probate

SG

March 21, 2025

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Collected on:

Contentious Probate Advice

Adrian listened to the complex situation and reassured me that the steps I had already taken were the right ones. He provided a few pointers on other avenues to explore to get more information.

It was a honest conversation and he advised that it was too early to begin litigation, considering my best interests around expenditure.

I feel confident that I can approach Adrian and the firm in the near future to provide legal assistance as and when required.

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SG

Matter Type:

Disputed Probate

SG

March 21, 2025

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Collected on:

Contentious Probate Advice

I needed advice on a contentious probate matter and Adrian took the time to listen to me and then offer his valuable advice without charge.

I felt reassured after I raised some concerns around potential foul play. He confirmed that the action I had taken so far was the right thing to do and gave a few pointers on other areas to explore.

A very honest conversation and reassured that it was too early to begin litigation, avoiding unnecessary costs.

I was left feeling like I could come back to Adrian and the firm if I need their assistance in the near future.

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Lauren Small

Verified review

This review has been left by a verified client who used Crane & Staples LLP.

Matter Type:

Child Arrangements Following Divorce

Lauren Small

March 21, 2025

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Collected on:

Professional and thorough

Juliette and her team were really professional and hard working. They provided a high standard of service.

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Reviews collected from

Rupert

Rupert

March 28, 2025

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Rupert

Crane & Staples helped us sell our parents property - they were excellent. Recommend.

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Toni

Matter Type:

Child Law

Toni

March 26, 2025

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Toni

Absolutely amazing solicitors they go above and beyond for their clients I can't thank them enough for all of their help and guidance. I highly recommend

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Clair

Clair

March 20, 2025

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Clair

Couldn’t recommend Bonnie Twiggs more highly. She was invaluable in my house purchase and without her tenacity we would still be waiting to exchange. Her and her team are excellent. I have also used her colleagues for other documentation.

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Lee

Lee

March 15, 2025

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Lee

My experience with the solicitors at Crane & Staples was great. They were very professional, clear and concise all along the process. They were also very friendly and helpful. I would definitely recommend this company of solicitors for any of your legal needs.

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Estelle

Estelle

January 27, 2025

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Estelle

As always Crane and Staples offer amazing advice/service. This is the second time I have used their service. Adrian Boulter is crystal clear and brutally honest with his guidance which I very much value. Thank you!

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Reviews collected from

David Ian

Matter Type:

Residential Conveyancing

David Ian

November 22, 2024

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David Ian's experience...

Tracey Fenner was particularly helpful and friendly. Ann excellent service

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Vicki

Matter Type:

Residential Conveyancing

Vicki

November 15, 2024

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Richard's experience...

Kuldip was extremely professional & kept me updated with all the developments concerning the sale of my property.
I would highly recommend anyone to use Crane & Staples conveyance dept especially Kuldip.
Thank you

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Clair Frances

Matter Type:

Residential Conveyancing

Clair Frances

September 25, 2024

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Clair Frances's experience...

Bonnie and her team went above and beyond to finalise my transaction. I would not hesitate to recommend the team.

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Salvatore

Matter Type:

Residential Conveyancing

Salvatore

September 06, 2024

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Salvatore's experience...

Thank you to the whole team involved. Great service.

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Diane

Matter Type:

Residential Conveyancing

Diane

July 29, 2024

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Diane's experience...

Overall a good service. Process was relatively easy and hassle free

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Crane and Staples LLP are accredited by

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About this branch

Description

We have been helping the local community with their legal matters since 1938. Many of our clients have been clients of the firm for over 40 years and we act for some families stretching back over the generations. We are entirely independent and put our advice to our clients first. We do not pay referral fees. Clients come to us because they have been our clients for many years and have received a good service or because they are recommended to us by other satisfied clients. Over 90% of our work comes to us in this way.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pay Issue
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Inheritance Tax
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
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