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How Crane and Staples LLP Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Crane and Staples LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Crane and Staples LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 8%
Overpriced 3%
About Right 88%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Crane and Staples LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Crane and Staples LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Crane and Staples LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Crane and Staples LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Crane and Staples LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    486
  • Very Good

    17
  • Average

    0
  • Poor

    0
  • Awful

    7

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Alan,

Verified review

This review has been left by a verified client who used Crane & Staples LLP.

Alan,

December 17, 2024

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Collected on:

Severance Agreement Review

It was easy to set up an account, which enabled the download of various documents and allowed me to provide instructions. Following this a meeting on the internet was quickly arranged, where my case was reviewed and various actions agreed. The solicitor contacted my employer and successfully argued the case for me to receive a better settlement.

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Amy,

Verified review

This review has been left by a verified client who used Crane & Staples LLP.

Amy,

December 17, 2024

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Fantastic Solicitor, highly recommend

Michael has been a great help through a very difficult time. He provided options each step of the way. I felt heard and cannot thank Michael enough for his support and knowledge.

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Michael,

Verified review

This review has been left by a verified client who used Crane & Staples LLP.

Michael,

November 28, 2024

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Very professional, fast response to enquiries.

Lease extension. In hindsight should have gone formal route as free holder went back on agreed value and delayed progress so went below 80 years. Bonnie did very well to deal with this tricky freeholder.

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Rob

Verified review

This review has been left by a verified client who used Crane & Staples LLP.

Rob

November 12, 2024

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Collected on:

Top notch!

Enquired online with Adrian and got a callback same day, provided me some really useful and informative information and definitely filled me with confidence that he's a lawyer we'd want to work with moving forward if needed.

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Karen,

Verified review

This review has been left by a verified client who used Crane & Staples LLP.

Matter Type:

Residential Conveyancing

Karen,

November 06, 2024

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Collected on:

reliable friendly company

i have dealt with company over many years off and on, and i would recommend it everyone.

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Melvin Wright

Verified review

This review has been left by a verified client who used Crane & Staples LLP.

Matter Type:

Property Disputes

Melvin Wright

October 31, 2024

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Objection to flue on current property

I had a very brief discussion with Adrian about a long outstanding matter regarding a flue which was erected without committee permission.
His advice has been very solid and I now have a clear understanding of the issue
As it is slightly complex, it is best that personally I do nothing until the point of selling the property.

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Adrian

Adrian

October 30, 2024

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Excellent Service from the Outset

I initially sought out legal advice to support my disabled daughters divorce. The initial advice given was clear and concise which enabled us to proceed knowing what was ahead of us. The follow on support during the often difficult time for my daughter was excellent and gave my daughter a lot of confidence during what was a very troublesome and emotional time for her.

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Chris Hulatt

Verified review

This review has been left by a verified client who used Crane & Staples LLP.

Matter Type:

Construction and engineering dispute resolution

Chris Hulatt

October 25, 2024

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Collected on:

New Build Dispute

Worked with Adrian on a new build dispute. He was timely and professional, with sympathy for my situation. Would highly recommend.

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Steven Vallender

Verified review

This review has been left by a verified client who used Crane & Staples LLP.

Matter Type:

Disputed Probate

Steven Vallender

October 22, 2024

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Collected on:

Really helpful

I contacted this company after being advised my mother died 2 years ago and no-one told me. Adrian was excellent he listened and gave good friendly advice. I would thoroughly recommend this company.

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David Crow

Verified review

This review has been left by a verified client who used Crane & Staples LLP.

Matter Type:

Property Disputes

David Crow

October 21, 2024

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Collected on:

Very professional and would thoroughly recommend

Adrian Boulter (and Crane Staples) was vey professional and would thoroughly recommend both Adrian and the company. Adrian explained everything in detail, and in laymen terms which was very helpful.

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Reviews collected from

Viral

Viral

December 04, 2024

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Viral

Manish and everyone at Crane & Staples provided a professional, friendly and efficient service. We were kept informed throughout the entire process and advice was always provided when required. We look forward to a continued relationship with them

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Stella

Stella

November 19, 2024

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Stella

Crane and Staples are truly amazing. Chris Brewis and Tracey Fenner in particular have worked so hard and efficiently with the sale of my mother's property. All the way through the process they have kept me informed on the progress and what information I had to submit. Any unexpected hurdles along the way (there are always a few) were dealt with speedily and with advice that was superlative.
An absolute first class service. Thank you so much.

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Tengen

Tengen

November 13, 2024

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Tengen

Professional, and timely. Cannot fault the dedication and alacrity of the service provided. Will most likely retain them for all future endeavours.

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Dave

Dave

November 01, 2024

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Dave

Chris Brewis assisted by Tracey Fenner and Jessica Dance provided an excellent service on our probate house sale. I found them to be very responsive and helpful throughout the process. We wanted to exchange quickly and Chris and the team worked diligently and met our target date. The web portal for completing the forms and uploading documents is very convenient. You don't have to use it, but I thought it worked well and saved a lot of faffing around. Happy to recommend.

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shondell

shondell

October 24, 2024

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shondell

Requested a rough estimate of costs for a very simple task, refused point blank. Would only advise of cost at a £300 fixed fee first meeting! Legal robbery

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Reviews collected from

David Ian

Matter Type:

Residential Conveyancing

David Ian

November 22, 2024

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David Ian's experience...

Tracey Fenner was particularly helpful and friendly. Ann excellent service

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Vicki

Matter Type:

Residential Conveyancing

Vicki

November 15, 2024

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Richard's experience...

Kuldip was extremely professional & kept me updated with all the developments concerning the sale of my property.
I would highly recommend anyone to use Crane & Staples conveyance dept especially Kuldip.
Thank you

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Clair Frances

Matter Type:

Residential Conveyancing

Clair Frances

September 25, 2024

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Clair Frances's experience...

Bonnie and her team went above and beyond to finalise my transaction. I would not hesitate to recommend the team.

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Salvatore

Matter Type:

Residential Conveyancing

Salvatore

September 06, 2024

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Salvatore's experience...

Thank you to the whole team involved. Great service.

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Diane

Matter Type:

Residential Conveyancing

Diane

July 29, 2024

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Diane's experience...

Overall a good service. Process was relatively easy and hassle free

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Crane and Staples LLP are accredited by

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About this branch

Description

We have been helping the local community with their legal matters since 1938. Many of our clients have been clients of the firm for over 40 years and we act for some families stretching back over the generations. We are entirely independent and put our advice to our clients first. We do not pay referral fees. Clients come to us because they have been our clients for many years and have received a good service or because they are recommended to us by other satisfied clients. Over 90% of our work comes to us in this way.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pay Issue
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Inheritance Tax
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
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