Senior Conveyancing Assistant at Crane and Staples LLP

Tracey Fenner

Senior Conveyancing Assistant

I began my legal career when I was just seventeen and since then, I have worked in just about every department imaginable! I joined Crane & Staples in 2006 and am now a Senior Conveyancing Assistant in the Property Department.

Longcroft House, Fretherne Road, Welwyn Garden City, Hertfordshire, AL8 6TU

Licensed for 4 years

Practice Areas

Housing & Property

5.0/5 56 Client Reviews 56
  • Housing & Property 100%
56 Client Reviews

5.0/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    55
  • Very Good
    1
  • Average
    0
  • Poor
    0
  • Awful
    0

Review sources

Anonymous
Click to rate
S & K
Verified S & K Added 3 days ago Report to admin
Collected whilst working at Crane & Staples LLP
March 29, 2025 20250329171149

Exceptional and Simply The Best Solicitors in the Business

5

We have used this firm of solicitors on quite a few occasions and every time the service and professionalism exceeds expectations. Focusing on the conveyancing department headed up by Chris Brewis and Tracey Fenner and their team, they always go above and beyond to ensure all matters are dealt with professionally and quickly and efficiently making all the legal transactions easy and straight forward to deal with. Also what stands out is the communication, they respond very quickly to questions and matters without delay which ensures there are no delays.
As the title says here - SIMPLY THE BEST SOLICITORS IN THE BUSINESS.

Lawyer named in this review: Tracey Fenner

A representative from Crane & Staples LLP responded to this review on 31 March, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Matthew,
Verified Matthew, Added 11 months ago Report to admin
Collected whilst working at Crane & Staples LLP
April 23, 2024 20240423113829

real estate transaction

5

Crane & Staples acted for me as POA for my Mum on the sale of a property.

Lawyer named in this review: Tracey Fenner

A representative from Crane & Staples LLP responded to this review on 26 April, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Rachael
Rachael Added 1 year ago Report to admin
Collected whilst working at Crane & Staples LLP
March 05, 2024 20240305132612

Exceptional Service & Communication Throughtout.

5

Tracey & Heather did all the conveyancing for the sale of my property. Everything was dealt with in a professional, and efficient Manor, with care and attention to detail. I was kept in regular contact with updates on the sale, and informed on a regular basis of any important information. Really pleased & happy with the service provided by Crane & Staples & will be more than content in using the company again when looking to purchase my next property.

Lawyer named in this review: Tracey Fenner

A representative from Crane & Staples LLP responded to this review on 02 April, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Jack
Verified Jack Added 2 years ago Report to admin
Collected whilst working at Crane & Staples LLP
June 21, 2022 20220621093017

Successful House Sale

5

I have worked with Crane & Staples for over 15 years and have always excellent to deal with, otherwise I would not continue to do so.

The Solicitor and the entire Conveyancing team that helped in the house team were very helpful and lovely to deal with and I hope to continue to work with them in the future.

Lawyer named in this review: Tracey Fenner

A representative from Crane & Staples LLP responded to this review on 23 June, 2022

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Mike
Verified Mike Added 2 years ago Report to admin
Collected whilst working at Crane & Staples LLP
April 28, 2022 20220428133052

Professional Service

5

I have recently used Crane & Staples for two house sales and one purchase.
The professionalism of Tracey Fenner and Heather Charles-Walls have been above any other solicitors I have used before.
I cannot recommend them highly enough. Very knowledgeable and very quick to reply.
We have also used the sand firm for years for Wills etc.

Lawyer named in this review: Tracey Fenner

A representative from Crane & Staples LLP responded to this review on 29 April, 2022

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Yasmin
Verified Yasmin Added 2 years ago Report to admin
Collected whilst working at Crane & Staples LLP
April 08, 2022 20220408161302

Mortgage

5

Tracey and Heather was very helpful during my mortgage process.

Lawyer named in this review: Tracey Fenner

A representative from Crane & Staples LLP responded to this review on 11 April, 2022

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Sharon
Verified Sharon Added 3 years ago Report to admin
Collected whilst working at Crane & Staples LLP
January 27, 2022 20220127181700

Great service

5

From start to finish crane & Staples were great with my sale and the house I bought
Kept me informed all along the way. I would highly recommend them.

Lawyer named in this review: Tracey Fenner

A representative from Crane & Staples LLP responded to this review on 31 January, 2022

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Ivan
Verified Ivan Added 3 years ago Report to admin
Collected whilst working at Crane & Staples LLP
December 03, 2021 20211203165307

Residential property conveyancing

5

We are in the process of relocating to another part of the country and would highly recommend Chris Brewis and Tracey Fenner in property conveyancing. They have been very prompt, efficient and always helpful throughout this once in a lifetime move. They have very much acted in our best interests throughout. I look forward to using them again very soon once we find a permanent property to purchase in our new location.

Lawyer named in this review: Tracey Fenner

A representative from Crane & Staples LLP responded to this review on 31 January, 2022

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

P
P Added 3 years ago Report to admin
Collected whilst working at Crane & Staples LLP
October 01, 2021 20211001125522

House Sale

5

I CANNOT express how good Crane & Staples have been to complete on our property. They achieved the impossible with our sale and got us exchanged and completed in under a week! What a great team and extra special thanks to Tracey Fenner who went above and beyond the call of duty to make it all work out for us, she is simply amazing.

Lawyer named in this review: Tracey Fenner

A representative from Crane & Staples LLP responded to this review on 08 October, 2021

Thank you for taking the time to write this lovely review for Tracey and the team. We are so pleased that you were happy with the service provided and we look forward to working with you in the future.

Was this review helpful? Yes

Anna
Verified Anna Added 3 years ago Report to admin
Collected whilst working at Crane & Staples LLP
September 27, 2021 20210927123930

House Sale

5

Crane & Staples worked so hard to sort out the endless problems with such courtesy and kindness especially Tracey Fenner who kept me calm and went to so much trouble to sort it out.

Lawyer named in this review: Tracey Fenner

A representative from Crane & Staples LLP responded to this review on 08 October, 2021

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Reviews collected on

Stella
Stella Added 4 months ago Report to admin
Collected whilst working at Crane & Staples LLP
November 19, 2024
Collected on
20241119102937

Stella

5

Crane and Staples are truly amazing. Chris Brewis and Tracey Fenner in particular have worked so hard and efficiently with the sale of my mother's property. All the way through the process they have kept me informed on the progress and what information I had to submit. Any unexpected hurdles along the way (there are always a few) were dealt with speedily and with advice that was superlative.
An absolute first class service. Thank you so much.

Lawyer named in this review: Tracey Fenner

A representative from Crane & Staples LLP responded to this review on 21 November, 2024

Thank you very much for writing this lovely review for Chris, Tracey and the team. We are so pleased you were happy with the service and we look forward to working with you in the future.

Was this review helpful? Yes

Dave
Dave Added 5 months ago Report to admin
Collected whilst working at Crane & Staples LLP
November 01, 2024
Collected on
20241101153950

Dave

5

Chris Brewis assisted by Tracey Fenner and Jessica Dance provided an excellent service on our probate house sale. I found them to be very responsive and helpful throughout the process. We wanted to exchange quickly and Chris and the team worked diligently and met our target date. The web portal for completing the forms and uploading documents is very convenient. You don't have to use it, but I thought it worked well and saved a lot of faffing around. Happy to recommend.

Lawyer named in this review: Tracey Fenner

A representative from Crane & Staples LLP responded to this review on 04 November, 2024

Thank you very much for this lovely review. We are so glad you were happy with the service from Chris, Tracey, Jess and the team. We are also pleased that you made use of our web portal. We wish you all the best and look forward to working with you in the future.

Was this review helpful? Yes

Dudley
Dudley Added 5 months ago Report to admin
Collected whilst working at Crane & Staples LLP
October 14, 2024
Collected on
20241014131220

Dudley

5

We completed on our sale on Friday and have been very pleased with the professional manner in which Heather, her assistant Tracey and the conveyancing team dealt with the matter. I would certainly recommend these solicitors.

Lawyer named in this review: Tracey Fenner

A representative from Crane & Staples LLP responded to this review on 14 October, 2024

Thank you very much for taking the time to write this lovely review for Heather, Tracey and the team. We are so pleased you were happy with the service and we look forward to working with you in the future!

Was this review helpful? Yes

Stuart
Stuart Added 1 year ago Report to admin
Collected whilst working at Crane & Staples LLP
January 31, 2024
Collected on
20240131181155

Stuart

5

Crane & Staples have been my family solicitors for many years now and I have dealt with them for both family and business matters. I can honestly say that their level of service is superb. I have recently been dealing with Tracey Fenner and Chris Brewis regarding some property conveyancing and everything was dealt with smoothly and efficiently. They are a pleasure to deal with and I would not hesitate to recommend Crane & Staples for assistance with any legal matter.

Lawyer named in this review: Tracey Fenner

A representative from Crane & Staples LLP responded to this review on 01 February, 2024

Thank you for taking the time to write this great review for Chris, Tracey and the team. We are really pleased that you have been happy with our family and business services over the years and we look forward to continuing to work with you. Kind regards, Crane & Staples

Was this review helpful? Yes

Alec
Alec Added 2 years ago Report to admin
Collected whilst working at Crane & Staples LLP
September 10, 2022
Collected on
20220910071419

Alec

5

I would highly recommend Crane & Staples, and in particular Heather and Tracey.

We used them for a house sale and purchase, and despite multiple complications with other solicitors in the chain Heather's expertise was able to get us through to completion.

They may be more expensive than some online conveyancers, however they are definitely worth the extra cost. Had we gone with any other firm I strongly believe that the chain would have collapsed, costing us significantly more.

If you're looking for conveyancing then you will be in safe and expert hands with them - and I hope your sale/purchase is easier than ours!

Lawyer named in this review: Tracey Fenner

A representative from Crane & Staples LLP responded to this review on 12 September, 2022

Thank you very much for taking the time to leave this lovely, positive and detailed review for Heather, Tracey and the team. We are so pleased that you were happy with the service provided and valued their expertise. We wish you all the best in your new home. Kind regards, Crane & Staples LLP

Was this review helpful? Yes

Reviews collected on

Malcolm Hill
Malcolm Hill Added 5 years ago Report to admin
Collected whilst working at Crane & Staples LLP
June 08, 2019 20190608182127

Malcolm Hill

5

We have just used Crane and Staples for conveyancing as we have used them in the past.

Heather Charles-Wall and her team carried out most efficiently and dealt with all our queries. Tracey Fenner handled many of the queries we raised and dealt with them quickly by email or telephone.

I would highly recommend this company for conveyancing work and we have also found them to be very helpful with wills and power of attorney

Lawyer named in this review: Tracey Fenner

Was this review helpful? Yes

Reviews collected on

David Ian
Verified David Ian Added 4 months ago Report to admin
Collected whilst working at Crane & Staples LLP
November 22, 2024 20241122113744

David Ian's experience...

5

Tracey Fenner was particularly helpful and friendly. Ann excellent service

Lawyer named in this review: Tracey Fenner

A representative from Crane & Staples LLP responded to this review on 03 February, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

About Tracey Fenner

I began my legal career when I was just seventeen and since then, I have worked in just about every department imaginable! I joined Crane & Staples in 2006 and am now a Senior Conveyancing Assistant in the Property Department.

Languages Spoken: English

Contact Tracey Fenner

Address

Crane and Staples LLP

Longcroft House

Fretherne Road

Welwyn Garden City

Hertfordshire

AL8 6TU



Phone 01707 329333

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Employee

Crane & Staples LLP

?-present