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How Palmers Law Ltd Compares

Value for money

This firm - 89%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Palmers Law Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Palmers Law Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 87%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Palmers Law Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Palmers Law Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 87%
No 13%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 87%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Palmers Law Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Palmers Law Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 87%
No 13%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Palmers Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

  • Excellent

    267
  • Very Good

    6
  • Average

    2
  • Poor

    3
  • Awful

    35

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
PW

Verified review

This review has been left by a verified client who used Palmers Law Ltd.

PW

October 18, 2024

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Legal Support with NHS and Social Services

At a very problematic time for our family following a serious accident to our mother and a difficult and frustrating time with both the NHS administration and Social Services we contacted Palmers.
From day one of our contact with Donna Smy of Palmers Law, we felt for the first time that someone was listening to us and that we could see some light at the end of the tunnel.
Donna was patient, listened to our concerns and provided a range of options on the way forward.
Donna always responded rapidly to any of our communication, both by phone and email.
Donna worked hard to get a fair result for both our mother and our family.
Thank you Donna.

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Colin Richard Waxham

Verified review

This review has been left by a verified client who used Palmers Law Ltd.

Matter Type:

Wills

Colin Richard Waxham

October 07, 2024

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Will

Great Service, all explained to me

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Cathy Stuttle

Verified review

This review has been left by a verified client who used Palmers Law Ltd.

Matter Type:

Probate

Cathy Stuttle

October 07, 2024

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Excellent Probate Service

Ms Boorman took great care of us as we went through the probate process. She advised us where it would be cheaper and easier for us to action items and she explained all aspects of the process clearly and concisely.

She ensured we benefitted from all available allowances and it was very simple to complete probate. Very glad we used Palmers for this service.

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Anna and John Beckinsale

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This review has been left by a verified client who used Palmers Law Ltd.

Matter Type:

Lasting power of attorney

Anna and John Beckinsale

October 07, 2024

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Powers of Attorney

Lorna was very professional, communicated with us throughout the process, responded promptly to any telephone communication. Would Recommend.

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Trevor

Verified review

This review has been left by a verified client who used Palmers Law Ltd.

Matter Type:

Probate

Trevor

September 25, 2024

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Helpful and efficient

Laura dealt with my brother's, mother's and father's Wills. She is an asset to this company, she has such a pleasant and friendly manner, keep up the good work Laura.

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Anonymous

Verified review

This review has been left by a verified client who used Palmers Law Ltd.

Matter Type:

Wills

Anonymous

September 25, 2024

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Wills

Very pleased with service. Always a friendly welcome. Helpful information.

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Anonymous

Verified review

This review has been left by a verified client who used Palmers Law Ltd.

Matter Type:

Wills

Anonymous

September 25, 2024

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Collected on:

Will

Everything was carried out perfectly

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Kevin

Verified review

This review has been left by a verified client who used Palmers Law Ltd.

Matter Type:

Probate

Kevin

September 25, 2024

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Collected on:

Probate

Laura and team were able to guide us easily through a stressful situation and put our minds at ease. We were always greeted with a smile from Rebecca at reception each time we had an appointment. Thank you for all your help.

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Zoe

Verified review

This review has been left by a verified client who used Palmers Law Ltd.

Matter Type:

Wills

Zoe

September 25, 2024

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Will Writing

Laura was great, knowledgeable, efficient and friendly.

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Kaarun

Verified review

This review has been left by a verified client who used Palmers Law Ltd.

Kaarun

September 25, 2024

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Highly Recommend

Various legal services required and provided by Palmers with full attention, professionalism, care and expertise. Fully informed throughout. Highly recommend as could not fault in any way. Personally employed Laura and Cherie from SWF office for Wills, Probate and moving home.

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Reviews collected from

Judi

Judi

April 19, 2024

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Judi

Palmers are great Lorna has battled through all the HMRC changes to get things moving for us. The process is detailed and Lorna has explained every step. Thank you.
However I feel I should be reviewing their awful landlord who shows no respect for disabled access. The lift has not worked reliably in all the time we have dealt with them over the past three months. This resulted in having to sign legal papers in the poor conditions of a cramped lobby area. The threshold to the door did not give access for my mobility scooter do we had to lift this in and out. I feel confident that as a law company Palmers will take action now against their disrespectful landlord as they have clear evidence of the problem he has caused.

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Joanne

Joanne

September 12, 2023

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Joanne

I used palmers when moving house. I could fault them. James would reply to me incredibly quickly and was easy to talk to. So so helpful. Erin was also really helpful and quick to reply. I am so glad I went with Palmers.

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Mary

Mary

August 01, 2022

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Mary

I have used Palmers in South Woodham Ferrers for years and have always found them extremely efficient and Professional. Very happy with the services they provide

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Lorna

Lorna

December 09, 2021

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Lorna

I found these guys very helpful n polite

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Duncan

Duncan

November 01, 2020

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Duncan

Great local firm. Very friendly, efficient and professional service and all this while charging reasonable fees. We feel we are in good hands and more than confident that Kay is on top of things. Would very happily recommend.

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About this branch

Description

Palmers Solicitors has a strong reputation as a forward thinking and energetic organisation, offering high levels of specialist advice. Palmers Solicitors has four offices, all based in Essex, although the client base is not confined to the Essex area. The main office is conveniently situated in Town Square, Basildon, with three further offices in South Woodham Ferrers and Chafford Hundred, Thurrock and Rayleigh.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Hospital Negligence Claims
    • Medical Negligence
  • Consumer
    • Collective Actions
    • Consumer Credit
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Malicious falsehood
    • Travel rights
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Domestic violence
    • Drugs offences
    • Fraud
    • Harassment
    • Juvenile
    • Murder and Manslaughter
    • Prison law
    • Professional Conduct
    • Regulatory Defence
    • Sexual allegations including Rape and Sexual Assaults
    • Theft
  • Driving offences
    • Appeal driving conviction
    • Careless driving
    • Convicted in absence
    • Dangerous driving
    • Dangerous vehicle conditions
    • Death By Careless Driving
    • Death by dangerous driving
    • Discretionary disqualification
    • Disqualification removal
    • Drink driving
    • Driving Whilst Unfit
    • Driving Without Due Care
    • Driving whilst disqualified
    • Driving without a licence
    • Driving without insurance
    • Drug driving
    • Drunk in charge
    • Early return of driving licence
    • Exceptional Hardship
    • Failing to notify DVLA
    • Failure to furnish identification
    • Failure to provide a blood sample
    • Failure to provide a specimen
    • Goods vehicles - operators licence
    • Goods vehicles - tachograph offences
    • Mobile phone offences
    • New Driver Provisions
    • Notice of intended prosecution
    • Recognition of disqualification
    • Restoration of licence
    • Road rage incidents
    • Serious injury by dangerous driving
    • Signs and signal offences
    • Special Reasons
    • Speeding offences
    • Stopping and reporting
    • Taxi offences
    • Taxi offences - illegally plying for hire
    • Taxi offences - licensing investigations
    • Taxi offences - points and disqualification
    • Totting Up Driving Ban
  • Education
    • Education
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Military
    • Part Time Workers
    • Pay Issue
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Divorce
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Trusts
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Armed Forces Compensation Scheme
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Military Accident Claim
    • Military Hearing Loss
    • Motor Insurance Policy
    • Motorbike Accident
    • Noise-Induced Hearing Loss
    • Non Freezing Cold Injury
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Sports Injury
    • Supermarket Accident
    • Whiplash
    • Workplace Slip and Trip
  • Professional Negligence
    • Accountants
    • Architects
    • Barristers
    • Engineers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional Negligence
    • Professional Negligence law
    • Professional trustees
    • Surveyors
    • Tax consultants
    • Valuers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Banking
    • Banking
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Competition law
    • Contract law
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Franchising
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Small businesses
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Development agreements
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • IT & Intellectual Property
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Trade Marks and Designs
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