01271 342268
WE THINK IN FULL COLOUR, BUT KEEP THINGS BLACK & WHITE Wollens are one of the largest independent law firms in the region, employing over 140 people with exceptional specialists across private client matters as well as company and commercial law. We have offices in South Devon, Exeter and North Devon – coast to coast across the county. The business has grown rapidly in recent years with mergers and a substantial firm wide re-brand. Our purpose-built North Devon office is easily accessible at Roundswell Business Park. Our solicitors are respected and able to specialise in their own particular field. That is why our mantra is Full Spectrum Law – we are able to offer a comprehensive and full array of services to our clients, putting them at the forefront of all that we do. Read more...
Also known as - Wollens
Wollens
have 2 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Wollens on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Wollens. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Wollens and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Wollens performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Wollens and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Wollens compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Wollens offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
Settlement Agreements
Anonymous
Collected on:
I can't thank Wollens' Jon Dunkley enough, for the calm, kind and honest advice during my redundancy. Everything was set out plainly, with my options spelled out clearly and the potential outcomes laid out so that it was made very easy to reach a conclusion. Thank you
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Jan
Collected on:
The efficient service provided ensured the flat was sold within a very tight time frame made somewhat complicated by the extraneous requirements made by the buyers solicitor. The timely response by both conveyancing solicitor and his assistant were very much appreciated. Both offered considerable guidance in a somewhat stressful situation.
A representative from Wollens responded to this review on 15 November, 2024:
Thank you for your lovely feedback. We are grateful for your comments and are so pleased that David has been able to assist you in this matter. Kind regards Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Susan P
Collected on:
This Declaration of Trust was complicated (in my view!) and we were very grateful that Karen Miller was able to prepare it and deliver it for all my family.
Likewise, my Will had to be renewed and I feel much relieved that both important documents have now been secured.
I have, at my age, been aware of acquaintances and family having had difficult experiences with solicitors, and I would like to state that Karen and her team have been extremely professional and helpful throughout. Also, I have had years of legal help from Wollens, which has always been excellent, and I would highly recommend their services. Thank you Karen and all! SP
A representative from Wollens responded to this review on 15 November, 2024:
Thank you for your lovely feedback. We appreciate your comments and are so pleased that Karen has been able to assist you in this matter. Kind regards Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Ruth Hayes
Collected on:
I was introduced to Karen whilst selling and purchasing my recent property and needed to set up a deed of trust for my kids.
She was very professional and considerate offering very clear advice and support through the process.
A representative from Wollens responded to this review on 05 November, 2024:
Thank you for your lovely feedback. We appreciate your comments and are so pleased that Karen has been able to assist you in this matter. Kind regards Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
Discrimination at Work
Anonymous
Collected on:
Unfortunately, I was put into a very stressful and difficult position being made unfairly redundant at 34 weeks pregnant. Jon was absolutely fantastic throughout, knowledgeable, patient and unwaveringly kind. He made the experience bearable and supported us to get a better outcome, thus enabling us to start parenthood on a more stable financial footing. An exceptional asset to Wollens and would not hesitate to recommend him to others.
A representative from Wollens responded to this review on 05 November, 2024:
Thank you for your lovely feedback. We appreciate your comments and are so pleased that Jon has been able to assist you in this matter. Kind regards Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
Trusts
Anonymous
Collected on:
Very good service, explained well.
A representative from Wollens responded to this review on 30 October, 2024:
Thank you for your lovely feedback. We appreciate your comments and are so pleased that Karen has been able to assist you in this matter. Kind regards Wollens
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Verified review
This review has been left by a verified client who used Wollens.
SUSAN DEWEY
Collected on:
Our experience with the solicitors at Wollens was first class.
A representative from Wollens responded to this review on 22 October, 2024:
Thank you for your feedback - we appreciate your comments and are pleased that the team were able to help you. Kind regards Wollens
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Mary
Collected on:
It's been great to have Wollens dealing with my sale and purchase
A representative from Wollens responded to this review on 21 October, 2024:
Thank you for your comments - we appreciate your feedback. Kind regards Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Ruth Hayes
Collected on:
I want to thank Nadia Irwin for her prompt action and professionalism in bringing my sale and purchase to completion in such a timely manner. I think I would of missed out on the property I was going for if she had not supported me in the way that she did, working very hard with other professionals to bring it about. I would definitely recommend her to others.
A representative from Wollens responded to this review on 22 October, 2024:
Thank you for your feedback - we appreciate your comments and are pleased that the team were able to help you. Kind regards Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Justin
Collected on:
Zhenja was brilliant at finally getting this matter sorted.
A representative from Wollens responded to this review on 30 October, 2024:
Thank you for your feedback - we appreciate your comments and are pleased that Zhenja has been able to assist you. Kind regards Wollens
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Matter Type:
Residential Conveyancing
Scott
Collected on:
Overall I am happy with the service I experienced using Wollens.
Chloe did a great job in responding to my communications in a timely manner and was always very polite and helpful in explaining the process and expectations on my part.
As a first-time buyer, I appreciated the clear and concise communication at all stages.
Some documents contained mistakes such as references to the wrong property or name, but it was nothing that couldn't be fixed easily :)
The only thing I can think of that would improve my experience is to have more proactive status updates from Wollens to me as the client, even if nothing has changed, just a semi-regular communication to say "It's all moving along in the right direction, waiting on ... " can go a long way to putting our minds at ease, especially for first-time buyers
Overall I am happy!
A representative from Wollens responded to this review on 11 July, 2024:
Thank you for your review Scott - we are so pleased to hear your feedback regarding the work that Chloe has helped you with. We would be pleased to assist you again in the future should you need anything further. With kind regards Wollens
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Matter Type:
Residential Conveyancing
Helen
Collected on:
I cannot praise Wollens Barnstaple branch highly enough for excellent, professional service when selling and purchasing property. I would happily recommend them and intend using them again for further legal matters. Thank you so much Andrew Wood and Chloe Parker for making it all such a smooth and stress free process.
A representative from Wollens responded to this review on 15 February, 2024:
Thank you Helen so much for your review - we do appreciate your feedback and are pleased that Andrew, Chloe and their team have been able to assist you. Kind regards Wollens
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Greg
Collected on:
Had a meeting with Deborah baker
Fantasti.
Very knowledgeable
Very considerate/caring
Extremely efficient
Highly recommended.
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Sue
Collected on:
Very helpful and friendly
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Claire
Collected on:
We have just completed on our house sale and purchase thanks to Wollens. Judith and her team were brilliant the whole way through and even though it wasn't the easiest of sales we were kept us up to date, the team are friendly and helpful and someone was always available to talk to if we needed reassurance or help. Really pleased with the service and would recommend to anyone that is buying or selling a property. Thank you Judith!
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Neither too big, nor too small – we’re perfectly formed. With nearly over 140 bright people, we think we’re a genuine alternative to much larger firms and with significantly more to offer than smaller, high street solicitors. Yet we never lose sight of what’s most important: to provide the best possible guidance in a no-nonsense, approachable and accessible way. Because no two clients are the same, we don’t paint by numbers. What is the secret formula for being a great lawyer? To actually listen to your client and take the time we need to get to the nub of the matter. It’s why getting to really know you is at the heart of our service philosophy. Because if we don’t try to understand you, how can we possibly give you the best, tailored advice? A diverse family united by a common goal. We’re from all walks of life, but we’re kindred spirits when it comes to our aim of being the complete opposite of a stereotypical lawyer. We always try to give you less waffle, more clarity and no grey areas in between. What’s more we’ll treat you as an equal – our relationship should be open and honest, built on trust and dialogue. Playing our part in our colourful community. When we’re not advising about law, we’re often helping or supporting local charities, good causes or community projects and events. By getting widely involved with the colourful melting pot that is our community and, hopefully, enriching the lives of others, the reward is that we’ll be enriched too. Helping our clients, gaining recognition from our peers. Doing the best for our clients will always be our driving force, but we’re also pretty proud of our haul of industry awards over the years – such as winning the top prize for Excellence in Private Client Practice at the Law Society’s Excellence Awards and Law Firm of the Year at the Devon and Somerset Law Society Legal Awards.
