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How Wollens Compares

Value for money

This firm - 91%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Wollens on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Wollens. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 5%
About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Wollens and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Wollens performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Wollens and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Wollens compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Wollens offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    1570
  • Very Good

    173
  • Average

    14
  • Poor

    2
  • Awful

    30

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Jayne

Verified review

This review has been left by a verified client who used Wollens.

Jayne

March 21, 2025

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Collected on:

Probate

From start to finish Ryan guided me through the probate process. He was always available to answer questions and gave me some good, solid advice along the way. I would highly recommend Ryan and Wollens in general.

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Anonymous

Verified review

This review has been left by a verified client who used Wollens.

Matter Type:

Residential Conveyancing

Anonymous

March 18, 2025

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Service with a capital S

Wollens held my hand throughout the stressful process of selling my home. I was always able to speak with my solicitor or her assistant. Any query was answered quickly and I was never made to feel I was a nuisance. The whole process was dealt with in a timely manner.

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Aimee Stevens

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This review has been left by a verified client who used Wollens.

Aimee Stevens

March 13, 2025

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Amazing and reliable.

I've been with wollens since 2022 for family court proceedings, having only recenting had proceedings come to an end, with a positive outcome for my child. It was a very upsetting and daunting time, especially with it being the 1st time in family court. Wollens (especially my solicitor, lydia Murray) have been amazing throughout the entire duration of proceedings. Very friendly, truthful and reliable. As somebody with anxiety, and someone who always overthinks, lydia was amazing at helping me, giving me advice, and always calming me, as well as ensuring I was okay. Very professional, and approachable. I was never made to feel silly for how I was feeling. Whilst working with lydia, she seemed to know how I would be feeling and what I'd be thinking, even before I had told her. She truly cares about her clients. I truly believe it's down to lydia, as well as the amazing barrister she booked for me, is the reason my child is having a meaningful yet safe relationship with his other parent. Can't thank lydia and the firm enough. Without fail, If I find myself back in proceedings in the future, my first stop will be wollens.

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Keith Collins

Verified review

This review has been left by a verified client who used Wollens.

Matter Type:

Settlement Agreements

Keith Collins

March 11, 2025

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Collected on:

Excellent personal service

Excellent professional and personal help and advise guiding me through a difficult situation.

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Crispin

Verified review

This review has been left by a verified client who used Wollens.

Matter Type:

Probate

Crispin

March 04, 2025

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Collected on:

Probate Registry

Ryan was easy to communicate with, clearly explaining things and helping to make probate registration straight forward. Much appreciated and thank you.

I've not had a lot of experience of lawyers, but this was a positive one and I'd certainly use again.

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John

Matter Type:

Residential Conveyancing

John

March 04, 2025

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Collected on:

House sale

Paula worked on the sale of our Mother's house. We had a pretty bad experience with the previous solicitor who handled probate, which had gone on far longer than it ought, so we really wanted to get the sale of the house settled quickly and with minimal fuss. Paula was the perfect person to achieve this. No chasing was ever needed, and we always felt our case was top priority. I will definitley be using Paula for all future house sales/purchases.

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Anonymous

Verified review

This review has been left by a verified client who used Wollens.

Matter Type:

Residential Conveyancing

Anonymous

February 24, 2025

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Collected on:

House conveyancing

Had a very good experience with my recent House move. My solicitor Lela was excellent at keeping in contact and responding to any queries that I made.

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Rosie Grieve

Verified review

This review has been left by a verified client who used Wollens.

Matter Type:

Wills

Rosie Grieve

February 09, 2025

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Collected on:

Accessible service for preparing a Will

We used Wollens to help prepare our Wills. We were feeling very clueless going into this process but Jonathan and the team at Wollens helped us find our way. They sent us a questionnaire which we could work though at home at our own pace. This gave us chance to discuss any trickier questions from the comfort of our own sofa. Anything we were stuck with, we could flag for discussion with Jonathan.

At our face to face meeting, Jonathan had got ahead of the game, drafting the parts of our Wills we were confident about based on our questionnaire responses. This meant we could spend our time discussing parts either we were unsure about or that were more complicated. It was invaluable to have Jonathan's insight based on his years of experience, helping to give us the information we needed to decide what to include in our Wills.

This was something we'd been putting off doing for ages but after meeting with Jonathan I wonder why we waited so long! Would 100% recommend speaking to the Wollens team if you need to get your Will started but don't know what to do first.

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N

Matter Type:

Residential Conveyancing

N

February 06, 2025

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Collected on:

First class guidance and support from Daisy Otton, Advanced Paralegal.

We have had the pleasure of Daisy’s help with our house moves for many years and this time was for our son.
As always, Daisy was first class, particularly when some unusual and potentially obstructive Deeds of Covenant issues arose. She resolved these brilliantly, keeping us informed at every step.
Her knowledgeable guidance & prompt, trusted support was much appreciated.
Thoroughly recommend.

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Anonymous

Verified review

This review has been left by a verified client who used Wollens.

Matter Type:

Wills

Anonymous

February 03, 2025

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Collected on:

Will Writing; POA advice & organisation

Everything was explained clearly and everyone was very approachable. I was best informed of the on-going process.

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Reviews collected from

Simon

Simon

July 20, 2024

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Simon

Achieved the best outcome for our interests.

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Sam

Sam

April 02, 2024

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Collected on:

Sam

Fantastic support from Emma and the team

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Judi

Matter Type:

Clinical Negligence

Judi

February 28, 2024

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Judi

When we first contacted Liz with the issue before us, it was pretty daunting, but we were convinced that something had to be done, especially when the health authority didn't acknowledge any "learning" from their investigations, and as such, others could experience similar problems when in their care.
Liz put us at ease from that first contact and it was like discussing the situation with an old friend, albeit in this case a very knowledgeable old friend.
We have been kept informed at every stage and although we have never met Liz or Catherine they have prompted us and kept us informed at all times.
When you are faced with a dilemma it's good to know that you can depend on the caring approach that Liz and Catherine offer at Wollens.

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Harry

Harry

May 25, 2023

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Harry

Wollens (and particularly Craig Smith) are fantastic. A reliable and robust firm with client care at the very epicentre of their work. I truly cannot recommend Craig Smith or Wollens highly enough.

Although signage at the new Exeter office is essential asap. It’s at the moment incredibly difficult to find.

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Charlie

Charlie

November 05, 2019

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Charlie

Went through the process of buying our first house with Wollens as our solicitor. Grade II listed house. Our solicitor Jodie was very approachable and friendly. Very quick to get back via phone or email with our questions.

Good clear explanations in writing (and over the phone where necessary) of all searches/enquiries and returned very quickly after becoming available.

Great value for money with no added fees.

Recommended to us by a senior property advising consultant from JLL (Jones Lang Lasalle).

All round friendly, reliable and timely service at a competitive price.

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About this branch

Description

Wollens are one of the largest independent law firms in the region, employing over 150 people with exceptional specialists across private client matters as well as company and commercial law. With offices located from coast to coast in South Devon, Exeter, and North Devon, Wollens has seen significant growth in recent years. This growth is attributed to substantial investments in personnel, specialist legal areas, and the enhancement of office infrastructure and facilities for both staff and clients. At Wollens, our mantra is Full Spectrum Law. We offer a comprehensive range of services, placing our clients at the heart of everything we do. Our approach is straightforward: we strive to provide clients with clarity, eliminating unnecessary jargon and ensuring there are no grey areas. We believe in treating clients as equals, fostering open and honest relationships built on trust and dialogue. Beyond our legal expertise, Wollens is committed to supporting local charities, good causes, and community projects. Our driving force is to achieve the best outcomes for our clients. We take pride in our track record of industry recognition, having received awards such as Excellence in Private Client Practice at the Law Society’s Excellence Awards, Law Firm of the Year at the Devon and Somerset Law Society Legal Awards and the Client Service Award at the national Modern Law Awards. Our guiding principle is Excellent Service, Every Team, Every Time.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel - Airlines going out of business
    • Travel - Falsely advertised accommodation
    • Travel - Holiday Sickness
    • Travel - Travel agents going out of business
    • Travel - Trip cancellation
    • Travel - Unsanitary hotel conditions
    • Travel - Volcanic ash disruption
    • Travel rights
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Military
    • Part Time Workers
    • Pay Issue
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Notary
    • Notary
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Plaques (Scotland)
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Terrorism Abroad
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Professional Negligence
    • Accountants
    • Architects
    • Barristers
    • Engineers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional Negligence
    • Professional Negligence law
    • Professional trustees
    • Surveyors
    • Tax consultants
    • Valuers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Banking
    • Banking
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Intellectual Property
    • Litigation for Holiday and Residential Parks
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Small businesses
    • Start-ups
    • Statutory Demands
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • Energy & Transport
    • Energy
  • IT & Intellectual Property
    • Copyright
    • Dealing with intellectual property infringements
    • Intellectual Property Litigation and Dispute Resolution
  • Regulations
    • Alcohol Licensing
    • Environment
    • Health and Safety
    • Licensing
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