Scott
Overall I am happy with the service I experienced using Wollens.
Chloe did a great job in responding to my communications in a timely manner and was always very polite and helpful in explaining the process and expectations on my part.
As a first-time buyer, I appreciated the clear and concise communication at all stages.
Some documents contained mistakes such as references to the wrong property or name, but it was nothing that couldn't be fixed easily :)
The only thing I can think of that would improve my experience is to have more proactive status updates from Wollens to me as the client, even if nothing has changed, just a semi-regular communication to say "It's all moving along in the right direction, waiting on ... " can go a long way to putting our minds at ease, especially for first-time buyers
Overall I am happy!
Thank you for your review Scott - we are so pleased to hear your feedback regarding the work that Chloe has helped you with. We would be pleased to assist you again in the future should you need anything further. With kind regards Wollens
Was this review helpful? Yes
First class
Used for conveyancing, brilliant service throughout the process, making for a relatively stress free experience. Very good at keeping us up to date with how the purchase/sale was going and dealing with any problems quickly and efficiently. Would definitely recommend.
Lawyer named in this review: Chloe Emery
A representative from Wollens responded to this review on 25 January, 2024
Thank you Phil so much for your review - we do appreciate your feedback and are pleased that Sarah , Chloe and their teams have been able to assist you. Kind regards Wollens
Was this review helpful? Yes
Sale of Property
The sale of a property is an emotional roller coaster
Chloe Emery was very professional and made the journey of the sale to feel very professiinal and smooth throughout the whole process and was in touch constanrly throughout .
We would highly recommend Wollens and to friends and family .
Lawyer named in this review: Chloe Emery
A representative from Wollens responded to this review on 04 September, 2023
Thank you for your comments and feedback - we are pleased that Chloe has been able to assist and would be happy to help you again in the future. Kind regards Wollens
Was this review helpful? Yes
A good first time experience with Solicitors
A few small errors on some documents, but overall a good experience.
I had concerns and questions going into the process of buying my first home, but I was able to speak in person with my solicitor to get them answered.
Very responsive communication.
Lawyer named in this review: Chloe Emery
A representative from Wollens responded to this review on 30 December, 2022
Thank you for your comments and feedback - we are pleased that we have been able to assist. Kind Regards Wollens
Was this review helpful? Yes
A huge thank you to Chloe at the Barnstaple office…
This was our first time using Wollens for the purchase of our first home. Everything was carried out in a professional manner. As first time buyers the whole process is new to us, Chloe kept us well informed, gave us clear advice and regular updates.
I would highly recommend Chloe and Wollens as everything was carried out in a knowledgeable and efficient manner- thank you Chloe.
Lawyer named in this review: Chloe Emery
A representative from Wollens responded to this review on 23 December, 2022
Thank you for your comments - we are pleased that we have been able to assist. Kind regards Wollens
Was this review helpful? Yes
Sale of land
Really pleased with the service provided. Quick responses. Dealt with everything efficiently. Would recommend Chloe.
Lawyer named in this review: Chloe Emery
A representative from Wollens responded to this review on 23 December, 2022
Thank you for your comments - we appreciate your feedback. kind regards Wollens
Was this review helpful? Yes
Very happy with service
Chloe was very quick to reply to any queries we had and dealt with everything in a timely and efficient manner. Very happy with this service and would recommend to friends and family.
Lawyer named in this review: Chloe Emery
A representative from Wollens responded to this review on 23 December, 2022
Thank you for your comments we are pleased to have been able to assist you. kind regards Wollens
Was this review helpful? Yes
Modern, good service
The firm completed our new build purchase with professionalism. Their reviews of the searches generated were very good.
Lawyer named in this review: Chloe Emery
A representative from Wollens responded to this review on 23 December, 2022
Thank you for your feedback we are pleased to have been able to assist. Kind regards Wollens
Was this review helpful? Yes
Very Good Service
Very happy with the service provided, both Chloe’s were very helpful both on the phone, via email and face to face. Answered all questions clearly and quickly. Would happily use them again if needed in the future.
Lawyer named in this review: Chloe Emery
A representative from Wollens responded to this review on 23 December, 2022
Thank you for your feedback we appreciate your comments. Best Wishes Wollens
Was this review helpful? Yes
Purchase of new home
Dilgent, always helpful and quick to respond. I could not recommend Chloe more highly.
Lawyer named in this review: Chloe Emery
A representative from Wollens responded to this review on 22 August, 2022
Thank you for your comments regarding Chloe, we are pleased to have been of help. kind regards Wollens
Was this review helpful? Yes
Professional and efficient house conveyance
I would recommend Wollens to get the job done professionally and efficiently at an acceptable price.
Lawyer named in this review: Chloe Emery
A representative from Wollens responded to this review on 30 July, 2021
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes