Matter Type:
Disputed Probate
Carol
Collected on:
I PERSONALLY WOULD NEVER USE THIS FIRM AGAIN
Mogers Drewett have been handling the closure of a trust fund. My experience is that they have been incredibly slow, often repeating information they required several times over. They appear to
spend more time away from their desks than they do at their desks which unfortunately slows every process down unnecessarily. They gave me the wrong impression of the costs despite me asking for clarification. In my case they have been rude and unprofessional, now refusing to hand over relevant emails. Having raised a multiple of complaints, they have simply just shut the matter down and refused to investigate further, despite being provided with further evidence of repetition of documents. They have cost me a huge amount of money in interest by dragging a process out far longer that it needed to be, holding onto a large sum of money without giving proper advice from the onset.
NEGATIVE COMMENTS COUNT. I would certainly not recommend them for working on trusts. Sadly, the responses from the Company seem to be that of the old boy's network closing ranks.
I am personally appalled at my experience and am likely to be reporting them to the Solicitors Regulatory Authority or ombudsman. Despite raising my concerns of their complaint's investigation with all 11 partners, to date, not one has even bothered to acknowledge my email or write back to me directly.
Moger's Drewett response to my review on trust pilot states that they have investigated thoroughly, this is clearly not the case as they shut down my detailed complaint in just over 30 minutes barely allowing them time to read it let alone investigate.
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