01977 644 864
Enjoy affordable, no-nonsense legal advice from expert Yorkshire and County Durham solicitors. Offices in Leeds, Darlington, Harrogate and Pontefract. Seeking legal help isn't an easy decision. You might be going through a difficult time in your personal life, or dealing with legal issues that threaten to undermine your business. We understand. That's why we pride ourselves on delivering approachable expertise. Read more...
Also known as - Close Thornton
Milners
have 3 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Milners on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Milners. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Milners and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Milners performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Milners and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Milners compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Milners offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Milners.
Matter Type:
Wills
David,
Collected on:
Updated will. They undertook the work for a fixed fee. They understood my needs and requirement.
Great Service.
A representative from Milners responded to this review on 20 June, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Milners.
Matter Type:
Wills
Christine,
Collected on:
Amazing service, Professional friendly, explain everything throughly and easy to understand. Would highly recommend.
A representative from Milners responded to this review on 20 June, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Wills
Steven
Collected on:
Being both retired with grandchildren, we finally decided that we were long overdue in updating our Wills. Milners Solicitors have a small branch office in Upton near Pontefract, and as we live in the village, it made sense for us to use a firm within walking distance from our house. We rang the Milners office who gave us a quote for producing our mirror Wills that was equal to or better than some of the other quotes we had received. We were asked to ring Millie Schofield direct to make an appointment, as she deals with the Wills and Probate requirements in the Upton office.
We met Millie the following week and she was really most helpful in dealing with our requirements and made recommendations about how to keep things simple to avoid any potential probate issues our Executors could have further down the line. She gave us some guidance relating to Inheritance Tax questions and answered all our other queries very plainly so that we fully understood what the best way was for the Wills to be set out. Once we were happy, she then produced draft copies which she forwarded to us to read as a final check before signing.
We had also decided to complete our Lasting Power of Attorney documentation as well, which Millie again put together for us. She explained to us how the documents work legally and the different types of LPA's available. She forwarded us copies of some of the document clauses and gave us some examples of some fine tuning to the documents that we may want to consider relating to restrictions for our Attorneys use etc. We made a few adjustments which she included in her final draft and talked them all through with us at another meeting.
Again, all our questions had been answered simply and very quickly, whether by Millie in the office or from her online by email. The whole process was very well managed and we were more than happy with the service we received. We will definitely recommend Millie and Milners to anyone who asks, and we will also use Milners ourselves again for any other legal requirements that we have in the future.
A representative from Milners responded to this review on 25 April, 2024:
Thank you very much for taking the time to leave Millie a review, your kind words have been shared with her. We are delighted to hear how happy you are with the service.
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Verified review
This review has been left by a verified client who used Milners.
Matter Type:
Financial Matters
Anonymous,
Collected on:
This review is for a different branch.
Very quick to reassure me; which I believe is fundamental and answered all my questions.
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Verified review
This review has been left by a verified client who used Milners.
Matter Type:
Commercial Litigation Matters
David Till
Collected on:
This review is for a different branch.
Top notch primary discussion, very tight defence brief resulting in claim being struck without having any hearing. Result!
A representative from Milners responded to this review on 11 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Milners.
Matter Type:
Employment Contracts
Gordon
Collected on:
This review is for a different branch.
Danielle instilled a calmness in me at the end of a very difficult period of my employment through her empathy, a detailed competent review, explanation, support and her guidance.
A representative from Milners responded to this review on 11 October, 2024:
Thank you for taking the time to leave this review, we are delighted to see you are happy with our service.
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Verified review
This review has been left by a verified client who used Milners.
Matter Type:
Residential Conveyancing
Sophie Tillisch
Collected on:
This review is for a different branch.
As a family, we have used John Robson to handle various property transactions for us and I must say, there is a reason we would never use anyone else. Throughout the years we have worked with John he has always been professional, friendly and extremely knowledgeable when overcoming any issues due to his invaluable experience. Thank you John - it is always a pleasure to deal with you.
A representative from Milners responded to this review on 03 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Milners.
Matter Type:
Residential Conveyancing
Margaret,
Collected on:
This review is for a different branch.
I was extremely pleased with the level of service and attention received from Milners Solicitors. I am 91 and the prospect of going through the conveyancing was daunting but Milners kept me informed of every step throughout the process
A representative from Milners responded to this review on 20 September, 2024:
Thank you very much for your kind words, which we will pass onto the team. Wishing you every happiness in your home.
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Verified review
This review has been left by a verified client who used Milners.
Matter Type:
Wills
Karen,
Collected on:
This review is for a different branch.
Revision of will completed efficiently and Jessica worked patiently with me through a very trying time
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Verified review
This review has been left by a verified client who used Milners.
Rupert,
Collected on:
This review is for a different branch.
Repeated instructions to this company led to repeated paperwork by juniors as though I was a new client with each instruction. Inefficient and bureaucratic with poor continuity in their client-relationship management, likely because it reduces the bureaucratic burden on them at the cost of increasing effort by the client. A simple reorganisation of their instruction-procedures in favour of clients’ interests would make a difference. This is a common failing in lawyers who don’t understand the importance of client-relationships, as I experienced in over a decade's work in forensic medicine. The lawyer himself is pleasant and effective.
A representative from Milners responded to this review on 06 September, 2024:
Thank you for your feedback. In order to meet our SRA requirements, each and every new transaction requires us to send you a Client Care Letter which clients need to sign and return, and we have to send our terms and conditions for each new matter. Where we can, for example with ID checks, we will avoid unnecessary duplication and be able to use such on any new files. Thank you for your positive comments regarding the effectiveness of our lawyer, it is much appreciated.
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paul
Collected on:
First rate solicitors.Did a very thorough
job of work .They worked patiently and with diligence to achieve a satisfactory outcome.
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lee
Collected on:
Used Milners three times in the past couple of years and they always give a professional friendly and competitive service. Would highly recommend.
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Matter Type:
Residential Conveyancing
kevan
Collected on:
Very thorough, puts the client's interests first. Responsive to questions via email and telephone.
A representative from Milners responded to this review on 31 January, 2024:
Thank you for your kind words, much appreciated.
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Susan
Collected on:
I recently used Milners Solicitors to buy a property and Kirsty Cronin was my Conveyancing Solicitor. Kirsty was extremely professional, very experienced, efficient, incredibly proactive, competent, great communicator, reliable, trustworthy, supportive, empathetic and friendly.
Thank you Kirsty for all of your assistance & help during the purchase of my new home. At no time did I ever feel worried or stressed as everything progressed without any issues or problems whatsoever.
Highly recommended!!
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Susanne
Collected on:
Very efficient, kept me informed and was able to change course without issue. Will be back for my next house purchase.
A representative from Milners responded to this review on 21 December, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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We pride ourselves on delivering approachable expertise. When you work with us, you can expect friendly, straightforward advice that puts your best interests first. Our experienced lawyers work quickly to achieve the results you want – and we tailor our work to your individual needs and the intricacies of your case. It’s been this way since 1897.
