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How Milners Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Milners on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Milners. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 3%
Overpriced 1%
About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Milners and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Milners performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Milners and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Milners compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Milners offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    212
  • Very Good

    9
  • Average

    1
  • Poor

    0
  • Awful

    4

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anne,

Verified review

This review has been left by a verified client who used Milners.

Matter Type:

New home purchases and sales

Anne,

December 18, 2024

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Collected on:

Purchasing a property

John has always answered my call or rang me back very quickly. Excellent to deal with. I highly recommend them

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Anonymous,

Verified review

This review has been left by a verified client who used Milners.

Matter Type:

Residential Conveyancing

Anonymous,

December 13, 2024

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Collected on:

Domestic Conveyance

Milners acted for me in the sale of my home in Harrogate. They were throughly professional, pragmatic and diligent in every respect. Highly recommended.

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Matthew,

Verified review

This review has been left by a verified client who used Milners.

Matter Type:

Residential Conveyancing

Matthew,

December 12, 2024

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Collected on:

Solicitor review

4 WEEKS from acceptance of offer to exchange of contracts on a house purchase…UNBELIEVABLE. We complete on our new home on 16/12/24 and will be in for Christmas. We were told to expect 10-12 weeks at the outset. Milners Solicitors were great throughout the process. My family has worked with them and Mr John Robson a few times now and I would recommend them to anyone buying or selling a home in North Yorkshire.

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Ann Marie and Peter McWilliams

Verified review

This review has been left by a verified client who used Milners.

Matter Type:

Residential Conveyancing

Ann Marie and Peter McWilliams

December 06, 2024

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Collected on:

Another perfect job!

We don’t move home very often, but when we do, John Robson and his team have always been there for us all the way through the transaction. Nothing is too much trouble, and John’s client care is second to none.
I cannot recommend his service highly enough. Thank you John and Rachel.

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Sandra Rey

Verified review

This review has been left by a verified client who used Milners.

Matter Type:

Residential Conveyancing

Sandra Rey

December 04, 2024

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Collected on:

Excellent service !

A BIG shout out to the Milnes' firm and in particular John Robson, for their efficient service.
Our purchase was fraught with complications, delays and much back and forth but John and his team stuck by us, all the way and delivered in every aspect.
We thank them for their patience, persistence and legal advice thought out the process. We had full trust in them in their ability to deliver and the way the professional unwavering manner they handled our 'case'.
I fully recommend John Robson and his team at Milner's.

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Natalie

Verified review

This review has been left by a verified client who used Milners.

Matter Type:

Redundancy

Natalie

November 20, 2024

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Collected on:

Quick, helpful and friendly

Thanks so much for Danielle for being so supportive and helpful. Would highly recommend.

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Ellie

Verified review

This review has been left by a verified client who used Milners.

Matter Type:

Discrimination at Work

Ellie

November 12, 2024

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Collected on:

Excellent service

I’d like to thank Danielle for her supportive and professional advice whilst dealing with my case. It is not easy going through employment disputes but it was made far easier with the support from Danielle during a really stressful time. I would highly recommend her and the services provided at Milners. Thank you again.

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Sally-anne,

Verified review

This review has been left by a verified client who used Milners.

Matter Type:

Residential Conveyancing

Sally-anne,

November 05, 2024

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Collected on:

Good job

Went quite well.
First time I've used a solicitor for 18 yrs. So I was quite out of touch with the selling house process. I had a few problems with the on line form filling ( this is because I only use a phone as my computer) ( I should really have gone into the office to do this ) However I managed in the end . It took 4 months for the sale to go through ( that's without a chain ) But I believe this is normal .

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Sophie Tillisch

Verified review

This review has been left by a verified client who used Milners.

Matter Type:

Residential Conveyancing

Sophie Tillisch

October 01, 2024

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Collected on:

Professional & Friendly Service

As a family, we have used John Robson to handle various property transactions for us and I must say, there is a reason we would never use anyone else. Throughout the years we have worked with John he has always been professional, friendly and extremely knowledgeable when overcoming any issues due to his invaluable experience. Thank you John - it is always a pleasure to deal with you.

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Rupert,

Verified review

This review has been left by a verified client who used Milners.

Rupert,

September 05, 2024

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Collected on:

Poor client-relationship management, off-loads bureaucracy to client

Repeated instructions to this company led to repeated paperwork by juniors as though I was a new client with each instruction. Inefficient and bureaucratic with poor continuity in their client-relationship management, likely because it reduces the bureaucratic burden on them at the cost of increasing effort by the client. A simple reorganisation of their instruction-procedures in favour of clients’ interests would make a difference. This is a common failing in lawyers who don’t understand the importance of client-relationships, as I experienced in over a decade's work in forensic medicine. The lawyer himself is pleasant and effective.

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Reviews collected from

Maria

Maria

December 11, 2024

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Collected on:

Maria

Anthony and Rachel were absolutely brilliant, always kept me updated on everything. Took a while to get through but we're always on hand. Will be definitely recommending to others.

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kevan

Matter Type:

Residential Conveyancing

kevan

January 30, 2024

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Collected on:

kevan

Very thorough, puts the client's interests first. Responsive to questions via email and telephone.

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Rachael

Matter Type:

Residential Conveyancing

Rachael

December 14, 2023

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Collected on:

Rachael

Outstanding and excellent service. Milner’s have been so thorough and helpful throughout the house selling and buying process! I cannot recommend them highly enough. Thank you Milner’s and with a special mention to John Robson and Rachel Knight. I will be definitely using them again in the future! Rachael B

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Rastuss

Matter Type:

Residential Conveyancing

Rastuss

October 11, 2023

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Rastuss

A big thankyou to John and Rachel at Milners Solicitors in Harrogate. They provided the conveyancing for us recently, and were absolutely fantastic. Extremely professional, but at the same time warm people to deal with. Sensible pricing and obviously hugely experienced in all things involved in a house sale. Would not hesitate to recommend them, and hopefully use their services again in the future. Thankyou! J & K.

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James

James

September 26, 2023

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James

Worked with John Robson on the purchase of a new home. Excellent service, made the whole process smooth and simple with effective advice and guidance. Couldn’t recommend him enough.

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Milners are accredited by

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About this branch

Description

We pride ourselves on delivering approachable expertise. When you work with us, you can expect friendly, straightforward advice that puts your best interests first. Our experienced lawyers work quickly to achieve the results you want – and we tailor our work to your individual needs and the intricacies of your case. It’s been this way since 1897.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Change of name
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • High Net Worth Divorce
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • Trusts
  • Personal Injury
    • Accident At Work
    • Against The Council
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Children's Serious Injury
    • Cycling Accident
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Motorbike Accident
    • No Win No Fee
    • Pedestrian Accident
    • Personal Injury Law
    • Road Traffic Accident
    • Serious Injury
    • Spinal Injury Compensation
    • Welfare Issues After Serious Injury
    • Workplace Slip and Trip
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Professional trustees
    • Valuers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insurance
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Health and Safety
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