01423 530 103
Enjoy affordable, no-nonsense legal advice from expert Yorkshire and County Durham solicitors. Offices in Leeds, Darlington, Harrogate and Pontefract. Seeking legal help isn't an easy decision. You might be going through a difficult time in your personal life, or dealing with legal issues that threaten to undermine your business. We understand. That's why we pride ourselves on delivering approachable expertise. Read more...
Also known as - Close Thornton
Milners
have 3 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Milners on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Milners. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Milners and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Milners performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Milners and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Milners compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Milners offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Milners.
Matter Type:
Redundancy
Natalie
Collected on:
Thanks so much for Danielle for being so supportive and helpful. Would highly recommend.
A representative from Milners responded to this review on 20 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Milners.
Matter Type:
Discrimination at Work
Ellie
Collected on:
I’d like to thank Danielle for her supportive and professional advice whilst dealing with my case. It is not easy going through employment disputes but it was made far easier with the support from Danielle during a really stressful time. I would highly recommend her and the services provided at Milners. Thank you again.
A representative from Milners responded to this review on 12 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Milners.
Matter Type:
Residential Conveyancing
Sally-anne,
Collected on:
Went quite well.
First time I've used a solicitor for 18 yrs. So I was quite out of touch with the selling house process. I had a few problems with the on line form filling ( this is because I only use a phone as my computer) ( I should really have gone into the office to do this ) However I managed in the end . It took 4 months for the sale to go through ( that's without a chain ) But I believe this is normal .
A representative from Milners responded to this review on 11 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Milners.
Matter Type:
Residential Conveyancing
Sophie Tillisch
Collected on:
As a family, we have used John Robson to handle various property transactions for us and I must say, there is a reason we would never use anyone else. Throughout the years we have worked with John he has always been professional, friendly and extremely knowledgeable when overcoming any issues due to his invaluable experience. Thank you John - it is always a pleasure to deal with you.
A representative from Milners responded to this review on 03 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Milners.
Rupert,
Collected on:
Repeated instructions to this company led to repeated paperwork by juniors as though I was a new client with each instruction. Inefficient and bureaucratic with poor continuity in their client-relationship management, likely because it reduces the bureaucratic burden on them at the cost of increasing effort by the client. A simple reorganisation of their instruction-procedures in favour of clients’ interests would make a difference. This is a common failing in lawyers who don’t understand the importance of client-relationships, as I experienced in over a decade's work in forensic medicine. The lawyer himself is pleasant and effective.
A representative from Milners responded to this review on 06 September, 2024:
Thank you for your feedback. In order to meet our SRA requirements, each and every new transaction requires us to send you a Client Care Letter which clients need to sign and return, and we have to send our terms and conditions for each new matter. Where we can, for example with ID checks, we will avoid unnecessary duplication and be able to use such on any new files. Thank you for your positive comments regarding the effectiveness of our lawyer, it is much appreciated.
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Verified review
This review has been left by a verified client who used Milners.
Matter Type:
Residential Conveyancing
Kelly
Collected on:
Milners worked efficiently and were keen to look after our interests. We were kept up to date on all developments. Conversations with all members of staff were friendly and informative. Thank you all!
A representative from Milners responded to this review on 05 September, 2024:
Dear Kelly Thank you so much for taking the time to leave such a lovely review, much appreciated. Kind regards, Milners Solicitors
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Verified review
This review has been left by a verified client who used Milners.
Matter Type:
Residential Conveyancing
David Hawley
Collected on:
John and his team provided excellent help and support during a difficult and stressful time in which we twice lost buyers at the bottom of our property chain and, as a consequence, we lost our first choice purchase.
A representative from Milners responded to this review on 27 August, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Lisa
Collected on:
I used John Robson to act for me in the sale of my property and ongoing purchase. I found John to be professional throughout. He responded promptly to any queries and kept me updated with progress. I would completely recommend John and the team at Milners
A representative from Milners responded to this review on 27 August, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Milners.
Matter Type:
Residential Conveyancing
Fi Fox
Collected on:
John was super efficient and our sale and purchase went through without issue. We were able to contact him directly as needed & always reached him, and received swift responses. Communication was well managed and we were always kept up to date. Great all round service.
A representative from Milners responded to this review on 05 August, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Milners.
Matter Type:
Residential Conveyancing
Martin & Anne O'Connor
Collected on:
We just cannot thank John and the team enough for all the hard diligent work carried out for us, we always know we are in safe hands.
They just go above and beyond every time leaving no stone unturned.
Keep up the great work
Martin & Anne
A representative from Milners responded to this review on 02 August, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
kevan
Collected on:
Very thorough, puts the client's interests first. Responsive to questions via email and telephone.
A representative from Milners responded to this review on 31 January, 2024:
Thank you for your kind words, much appreciated.
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Matter Type:
Residential Conveyancing
Rachael
Collected on:
Outstanding and excellent service. Milner’s have been so thorough and helpful throughout the house selling and buying process! I cannot recommend them highly enough. Thank you Milner’s and with a special mention to John Robson and Rachel Knight. I will be definitely using them again in the future! Rachael B
A representative from Milners responded to this review on 14 December, 2023:
Thank you so much for your kind words, we are delighted to see how happy you are with the service.
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Matter Type:
Residential Conveyancing
Rastuss
Collected on:
A big thankyou to John and Rachel at Milners Solicitors in Harrogate. They provided the conveyancing for us recently, and were absolutely fantastic. Extremely professional, but at the same time warm people to deal with. Sensible pricing and obviously hugely experienced in all things involved in a house sale. Would not hesitate to recommend them, and hopefully use their services again in the future. Thankyou! J & K.
A representative from Milners responded to this review on 12 October, 2023:
Thank you for taking the time to leave us a review, we are delighted to hear you are happy with the service.
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James
Collected on:
Worked with John Robson on the purchase of a new home. Excellent service, made the whole process smooth and simple with effective advice and guidance. Couldn’t recommend him enough.
A representative from Milners responded to this review on 06 October, 2023:
Thank you very much James, we appreciate you taking the time to leave a review.
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Drylandpirates
Collected on:
Best firm I have dealt with in years of buying and seling property. There when you needed them , with sound practical advice. Dealt with a sale and two purchases in a superb and very rapid manner. Excellent value for money , brilliant would definitely recommend.
A representative from Milners responded to this review on 19 September, 2023:
Delighted to hear - many thanks
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We pride ourselves on delivering approachable expertise. When you work with us, you can expect friendly, straightforward advice that puts your best interests first. Our experienced lawyers work quickly to achieve the results you want – and we tailor our work to your individual needs and the intricacies of your case. It’s been this way since 1897.
