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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thornton Jones Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thornton Jones Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thornton Jones Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thornton Jones Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thornton Jones Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thornton Jones Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Thornton Jones Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Susan
Collected on:
Excellent experience with Holly. She was very accessible via email and the telephone a very good and knowledgeable communicator.
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This review has been left by a verified client who used Thornton Jones Solicitors.
Dave B
Collected on:
Very smooth, very helpful would use again
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Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Matter Type:
Transfers of equity
Karen Bretton
Collected on:
Zanna dealt with the transfer of equity in my home. I was kept in touch at every stage of the process. Communication was excellent.
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Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Matter Type:
Transfers of equity
Anonymous
Collected on:
Holly’s communication skills are excellent. I was kept in touch at every stage through a transfer of equity prices, which was a difficult time for me. She ensured that I was kept in touch at every stage and she responded to all of my queries promptly. Highly recommend Thornton Jones.
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Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Anonymous
Collected on:
Perfect. From start to finish. Good friendly communications and everything went smoothly.
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Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Perfect from start to finish. Couldn't have asked for any more
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This review has been left by a verified client who used Thornton Jones Solicitors.
Charley
Collected on:
Cannot thank Pheadra and Sam enough for everything they did in helping us move house. They were amazing, professional, and very personable. Nothing was ever too much trouble and all questions were answered straight away. Thank you for going above and beyond and making the whole process less stressful. Highly recommend!
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Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Matter Type:
Residential Conveyancing
Chris Brown
Collected on:
Used Thornton Jones conveyance services for buying and selling in a recent house move. Service was fantastic from day one, communication was great though out. Big thanks to Holly and Zanna who works on both aspects for us! Will definitely use Thornton Jones again should they be needed.
Zanna Bain-Calladine from Thornton Jones Solicitors responded to this review on 02 August, 2024:
Thank you so much Chris for your kind words, they are very much appreciated. We hope yourself and Kate enjoy the new home! Best wishes for the future
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Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Matter Type:
Residential Conveyancing
Joanne Gibson
Collected on:
Zanna and her assistant Holly have recently dealt with my sale and purchase. The whole process was seamless and stress free. I was so impressed with how the matter was dealt with. The sale and purchase were progressed as quickly as possible and I was regularly kept updated. I will definitely be recommending Thornton Jones Solicitors. Thank you Zanna and Holly!
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Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Matter Type:
Residential Conveyancing
Tilly-Fleur
Collected on:
Zanna and Holly were extremely helpful and as first time buyers, we're really accommodating to our (large amount of) questions. No complaints at all - thank you so much!
A representative from Thornton Jones Solicitors responded to this review on 12 July, 2024:
Hello Tilly-Fleur, thank you for your review, we really appreciate it, and thank you for using Thornton Jones Solicitors.
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