01132464423
We are a highly skilled team of lawyers based in Wakefield, Ossett and Garforth in Leeds. For us, offering a high quality service is at the forefront of what we do and delivering the best for our clients is our number one priority. Our growing practice is here to assist you and your family with your legal needs throughout all stages of your life. We pride ourselves on our flexible approach to client care. We use the best and latest technology to ensure a smooth and efficient process whilst also offering a calm, safe environment and a sympathetic ear to those who value a more traditional approach in their time of need. Building a lasting and meaningful relationship with you and your family will always be our focus. Read more...
Thornton Jones Solicitors
have 3 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thornton Jones Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thornton Jones Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thornton Jones Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thornton Jones Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thornton Jones Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thornton Jones Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Thornton Jones Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Susan
Collected on:
Excellent experience with Holly. She was very accessible via email and the telephone a very good and knowledgeable communicator.
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This review has been left by a verified client who used Thornton Jones Solicitors.
Dave B
Collected on:
Very smooth, very helpful would use again
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Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Matter Type:
Transfers of equity
Karen Bretton
Collected on:
Zanna dealt with the transfer of equity in my home. I was kept in touch at every stage of the process. Communication was excellent.
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Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Matter Type:
Transfers of equity
Anonymous
Collected on:
Holly’s communication skills are excellent. I was kept in touch at every stage through a transfer of equity prices, which was a difficult time for me. She ensured that I was kept in touch at every stage and she responded to all of my queries promptly. Highly recommend Thornton Jones.
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Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Anonymous
Collected on:
Perfect. From start to finish. Good friendly communications and everything went smoothly.
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Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Perfect from start to finish. Couldn't have asked for any more
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This review has been left by a verified client who used Thornton Jones Solicitors.
Charley
Collected on:
Cannot thank Pheadra and Sam enough for everything they did in helping us move house. They were amazing, professional, and very personable. Nothing was ever too much trouble and all questions were answered straight away. Thank you for going above and beyond and making the whole process less stressful. Highly recommend!
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Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Matter Type:
Residential Conveyancing
Chris Brown
Collected on:
Used Thornton Jones conveyance services for buying and selling in a recent house move. Service was fantastic from day one, communication was great though out. Big thanks to Holly and Zanna who works on both aspects for us! Will definitely use Thornton Jones again should they be needed.
Zanna Bain-Calladine from Thornton Jones Solicitors responded to this review on 02 August, 2024:
Thank you so much Chris for your kind words, they are very much appreciated. We hope yourself and Kate enjoy the new home! Best wishes for the future
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This review has been left by a verified client who used Thornton Jones Solicitors.
Matter Type:
Residential Conveyancing
Joanne Gibson
Collected on:
Zanna and her assistant Holly have recently dealt with my sale and purchase. The whole process was seamless and stress free. I was so impressed with how the matter was dealt with. The sale and purchase were progressed as quickly as possible and I was regularly kept updated. I will definitely be recommending Thornton Jones Solicitors. Thank you Zanna and Holly!
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Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Matter Type:
Residential Conveyancing
Tilly-Fleur
Collected on:
Zanna and Holly were extremely helpful and as first time buyers, we're really accommodating to our (large amount of) questions. No complaints at all - thank you so much!
A representative from Thornton Jones Solicitors responded to this review on 12 July, 2024:
Hello Tilly-Fleur, thank you for your review, we really appreciate it, and thank you for using Thornton Jones Solicitors.
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JACKIE
Collected on:
I would highly recommend Melanie along with her colleagues at the Garforth office.
Melanie was able to provide short notice help and support at a very difficult time and has continued to do so over the past year.
Melanie and the team at Garforth were professional at all times and provided essential information. Thank you to you all.
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Emily
Collected on:
Zanna and Callum at Thornton & Jones have been absolutely fantastic throughout the whole process of purchasing a property, great communication and fast response times throughout, always available to answer any questions I had. Professional and friendly, they have given a great service and I would highly recommend them as solicitors! ⭐️⭐️⭐️⭐️⭐️
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Lawrence
Collected on:
We had a very positive experience with using Thornton Jones to buy our property. Jessica and Natalie were incredibly helpful throughout and very responsive to any queries we had. We would very happily recommend them!
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charlotte
Collected on:
Really helpful when me and my partner were buying our first house, really quick to respond and answered all questions we had. Would definitely recommend.
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Happy-at-home
Collected on:
Great service from both Natalie and Jess at the Garforth Office, THANK YOU. I was kept informed and up to date, for which was lengthy purchase due to the type not there efforts. I have used their services in the past and will use them again in future purchases.
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Matter Type:
Residential Conveyancing
Laura Earnshaw
Collected on:
What an amazing bunch of people! Having had a bad experience with a previous solicitor, we couldn't have made a better decision than to appoint Thornton Jones to deal with our house sale and purchase. We were so looked after. Special thanks go to Jess Taylor who was always a step ahead of the game, but everyone we dealt with was always happy to help and really friendly and lovely. Thank you everyone!!
A representative from Thornton Jones Solicitors responded to this review on 01 February, 2021:
Thank you so much for your brilliant review. We really appreciate you taking the time to leave this review for us. All the best in your new home.
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Matter Type:
Residential Conveyancing
Amy Dickinson
Collected on:
We have recently moved house and used Thornton Jones solicitors. Alison & Stuart were extremely helpful and provided a brilliant service. They were always available to answer any questions and quick to deal with all our paperwork. Thank you so much for helping keep our move as ‘stress free’ as possible!
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Matter Type:
Residential Conveyancing
Rosie Norman
Collected on:
Myself and my partner used Thornton Jones when we recently bought our first home. We didn’t know anything about buying a property but the ladies at Thornton Jones in Garforth made everything super easy to understand. They worked very quickly, efficiently, explained everything in simple terms so we could understand. Any questions we had I was able to pick up the phone or send an email in confidence, knowing I’d have an answer back by the end of that day. The process never felt stressful or overwhelming.
I’ve recommended Thornton Jones to two of my friends who are also looking to buy their first home, once of which has contacted them already.
I will definitely use Thornton Jones in the future and will continue to recommend them to my family and friends.
Thank you to Jess Taylor, Molly Thornton and Francesca Thomas and the rest of the fab team ☺️
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Matter Type:
Residential Conveyancing
Nicola Swift
Collected on:
I cannot thank Thornton Jones enough for all their help with my house purchase! They helped me wherever they could and answered all of my questions to make sure I fully understood everything. A special thanks to Alison Jewell who dealt mostly with my case and was always very kind and friendly!
Thanks again, I would definitely recommend Thornton Jones.
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Matter Type:
Residential Conveyancing
Christine Smethurst
Collected on:
We are close to completing on the sale of a house and Clare and her team have been fabulous. Jess who has been our main point of contact has been worth her weight in gold. The solicitors acting for our buyer have not been too great but due to Jess constantly chasing and being one step ahead, she's made what should be a very stressful process relatively pain free. Thornton Jones also use a great app so you can see the stages throughout the process. These are 100% the solicitors you should use, you wont get any better.
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Matter Type:
Residential Conveyancing
Gemma
Collected on:
Jessica and Natalie have been outstanding during our sale and purchase. They have been very thorough and proactive and I’m not confident my sale would have progressed without them going above and beyond. They respond to any queries promptly and I would not hesitate to recommend them to anyone buying or selling a property! They are also reasonably priced. Thanks so much from Gemma and Dan.
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Matter Type:
Residential Conveyancing
Evie Rae
Collected on:
Holly & Zanna were so helpful throughout the whole process. Being first time buyers we had no idea what to expect but they made sure they answered all of our questions even if it times they were silly ones! They made the process feel easy and completely stress free. Thank you to you both .
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Matter Type:
Residential Conveyancing
Rhys
Collected on:
Initially dealt with Zanna and Holly. Zanna was initially rather abrupt and came across rude in some emails where we were asking questions as first time buyers. Holly didn’t seem to know the difference between £1,000 & £10,000 which was a bit concerning. Felt there was a lack of communication and we were initially given a timeline of 8-10 weeks which stretched to 15 weeks (initially instructed on 31/3 and completed 19/7). Wouldn’t recommend or use again.
A representative from Thornton Jones Solicitors responded to this review on 30 July, 2024:
Hi, Rhys. Thank you for taking the time to leave us this review. Needless to say, we are very disappointed to have underdelivered for you on this occasion. This certainly isn’t up to our usual standards which you’ll see from our overwhelming number of five-star reviews and glowing feedback and recommendations. Your feedback is important to us as it helps us to become better and we will take your feedback on board. Thank you for choosing Thornton Jones Solicitors. We wish you all the best in your new home and really do appreciate your honest and timely feedback.
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Matter Type:
Residential Conveyancing
Becky Frances
Collected on:
Brilliant service, very helpful throughout the whole process
Zanna Bain-Calladine from Thornton Jones Solicitors responded to this review on 02 August, 2024:
Thank you so much Becky! We are really glad you are happy with the service and had a great experience. Best wishes to yourself and John in your new home.
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Matter Type:
Residential Conveyancing
Claire
Collected on:
Thank you for being very professional yet approachable and always responding to queries in a timely manor.
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