Request a callback

Book an appointment

Mobile app for your matter

Mobile app for your matter

Download the Thornton Jones Solicitors app to track the progress of your case.

Choose your device platform below:

Generate Conveyancing Quote

How Thornton Jones Solicitors Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thornton Jones Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thornton Jones Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 2%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thornton Jones Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thornton Jones Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thornton Jones Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thornton Jones Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Thornton Jones Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    471
  • Very Good

    14
  • Average

    2
  • Poor

    0
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Mark

Matter Type:

Residential Conveyancing

Mark

February 25, 2025

Report to admin

Collected on:

Efficient and Friendly

Thornton Jones have recently handled two property transactions for me and have proved very attentive and efficient. I've been kept informed every step of the way and I won't hesitate to use them again. Shout out to Jessica Taylor and Natalie Byers-Nolan with whom I've dealt during both property sales.

Was this review helpful?

Karen Bretton

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Matter Type:

Transfers of equity

Karen Bretton

August 30, 2024

Report to admin

Collected on:

Excellent service

Zanna dealt with the transfer of equity in my home. I was kept in touch at every stage of the process. Communication was excellent.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Matter Type:

Transfers of equity

Anonymous

August 23, 2024

Report to admin

Collected on:

Excellent service and communication

Holly’s communication skills are excellent. I was kept in touch at every stage through a transfer of equity prices, which was a difficult time for me. She ensured that I was kept in touch at every stage and she responded to all of my queries promptly. Highly recommend Thornton Jones.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Anonymous

August 16, 2024

Report to admin

Collected on:

Conveyancing

Perfect. From start to finish. Good friendly communications and everything went smoothly.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Matter Type:

Residential Conveyancing

Anonymous

August 16, 2024

Report to admin

Collected on:

Conveyancing

Perfect from start to finish. Couldn't have asked for any more

Was this review helpful?

Charley

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Charley

August 14, 2024

Report to admin

Collected on:

Amazing service!

Cannot thank Pheadra and Sam enough for everything they did in helping us move house. They were amazing, professional, and very personable. Nothing was ever too much trouble and all questions were answered straight away. Thank you for going above and beyond and making the whole process less stressful. Highly recommend!

Was this review helpful?

Chris Brown

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Matter Type:

Residential Conveyancing

Chris Brown

August 02, 2024

Report to admin

Collected on:

Conveyancing Works

Used Thornton Jones conveyance services for buying and selling in a recent house move. Service was fantastic from day one, communication was great though out. Big thanks to Holly and Zanna who works on both aspects for us! Will definitely use Thornton Jones again should they be needed.

Was this review helpful?

Joanne Gibson

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Matter Type:

Residential Conveyancing

Joanne Gibson

July 17, 2024

Report to admin

Collected on:

Excellent service

Zanna and her assistant Holly have recently dealt with my sale and purchase. The whole process was seamless and stress free. I was so impressed with how the matter was dealt with. The sale and purchase were progressed as quickly as possible and I was regularly kept updated. I will definitely be recommending Thornton Jones Solicitors. Thank you Zanna and Holly!

Was this review helpful?

Reviews collected from

Simon

Simon

March 24, 2025

Report to admin

Collected on:

Simon

We wanted to take a moment to express our sincere gratitude for the excellent service we received during the sale of our property. Your professionalism and attention to detail were truly remarkable and made the entire process smooth and stress-free (as possible) for us.

We greatly appreciated your prompt responses to our queries and the clear communication throughout the transaction. It was a pleasure working with you, and we couldn't have asked for better support from your team.

Thank you once again for everything. We will certainly recommend Thornton Jones Solicitors to anyone in need of legal services.

Was this review helpful?

Holly

Holly

March 21, 2025

Report to admin

Collected on:

Holly

Zanna and Molly have been amazing with helping me and my partner moving into our first house together. The whole process had little stress, the communication has been wonderful the whole way through and I would definitely recommend using Thornton Jones Solicitors. Thank you so much!

Was this review helpful?

John

John

March 14, 2025

Report to admin

Collected on:

John

Clare and Holly have just completed on the sale of our property and everything has gone according to plan. The process was stress free throughout.

Was this review helpful?

Alexandra

Alexandra

March 14, 2025

Report to admin

Collected on:

Alexandra

Thornton Jones handled a recent house sale for us. The service was exceptional. Pheadra was great all the way through the process and they had a handy app that showed your progress through the transaction and what steps were left to complete. I'd highly recommend them for any legal services.

Was this review helpful?

Leah

Leah

March 08, 2025

Report to admin

Collected on:

Leah

Holly dealt with the purchase of our new home recently and we can’t fault the service we received - she went above and beyond to ensure we completed on our preferred date and really pushed things through quickly. Thank you so much!

Was this review helpful?

Thornton Jones Solicitors are accredited by

accreditation
accreditation

About this branch

Description

We believe that supporting and engaging with our people, whether they be our team members, our business associates, and indeed our clients, should be at the heart of what we do. The essence of our company culture is to ensure that everyone feels valued. We have high expectations so that we can be a firm full of happy and fulfilled people who produce a high standard of work and maintain an exceptional client service. We have a set of core values and behaviours which every member of our team follows, from our newest team members to our most experienced employees, to ensure our culture remains positive and professional and our employees can flourish in their careers. These values are used throughout everyone’s journey with Thornton Jones. From interviews through to inductions, from team meetings to our one-to-ones, and in our daily lives. This helps us to ensure that our true values-based culture can thrive.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Child Access
    • Child Arrangements Following Divorce
    • Child Law
    • Child Maintenance
    • Child contact
    • Children
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce Mediation
    • Family Mediation
    • Family law
    • Fixed Fee Divorce
    • Grandparents' Rights
    • Lasting power of attorney
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Declarations of trusts
    • Investment and buy to let properties
    • Leasehold properties
    • New home purchases and sales
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills
Book an appointment