Rachel
Me and my partner had a great experience with Alison and Rachele at Thornton Jones Solicitors. They were both friendly, approachable and very knowledgeable. As first-time buyers we were very nervous and overwhelmed with the house-buying process, but felt we were in good hands with them both and trusted their advice completely. They kept us updated at each stage and understood our situation, as it felt quite challenging at times. We appreciate all the hard work Alison and Rachele have done to help us move into our new home. Email/telephone correspondence was quick and efficient and we were able to move into our new home within three months. We felt the fees were reasonable and we would definitely recommend Thornton Jones for anyone who is looking to buy a property.
A representative from Thornton Jones Solicitors responded to this review on 10 December, 2024
What a super lovely review. Thank you so much for taking the time to leave Alison and Rachele a review. We will make sure they see it!
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Alison and Rachele were outstanding
We cannot praise Alison and Rachele enough for the excellent service they provided throughout our house purchase. From start to finish, they were responsive, caring, and passionate about their work.
Both worked tirelessly to ensure everything moved as quickly as possible, overcoming any challenges with patience and professionalism. Their dedication and attention to detail gave us confidence and peace of mind during what can often be a stressful process.
We are incredibly grateful for their efforts and the outstanding support we received. We highly recommend their services to anyone in need of a reliable, efficient, and compassionate legal team.
Lawyer named in this review: Alison Jewell
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Excellent service from start to finish
Alison acted on my behalf in the sale and purchase of property. From start to finish she was wonderful, communicating clearly, quickly and concisely when issues arose. Thank you so much.
Lawyer named in this review: Alison Jewell
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Great service from start to finish
Great service from Rachele and Alison on a difficult house sale. All communication was excellent and speedy. I will be using Thornton Jones Wakefield again and I highly recommend them for conveyancing.
Lawyer named in this review: Alison Jewell
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House move
I’ve never dealt with Thorntons Solicitors but was recommended them and thought we would give them a try for our house move.
Historically I’ve always found solicitors hard work by being difficult to get in contact with and generally having no sense of urgency when required.
Right from the outset I was impressed with how organised and thorough Alison was clearly outlining the process and what needed to be done.
Not only did she explain the process in a clear and concise way which I find a lot of solicitors don’t she was very efficient. If we had any queries she was quick to respond.
The Thorntons solicitors app I also found to be useful as it clearly shows you at a glance a timeline of how things are progressing to the point of completion.
Alison was always very prompt responding to emails and keeping us informed of everything even if it was an update to say I’m still chasing things which again made a difference.
She gave us the impression we were her only client which is a skill in itself as I’m pretty confident she will have had a high workload herself.
If you want a highly effective solicitors who keep you informed every step of the way then look no further is my advice.
Lawyer named in this review: Alison Jewell
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Efficient and professional
Efficient service carried out professionally and swiftly. Correspondence has been timely and presented clearly. I would thoroughly recommend Thornton Jones Solicitors.
Lawyer named in this review: Alison Jewell
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Excellent Conveyancing Team
Professional, warm and friendly from start to finish. Thank you Sharon and Rachele for all your hard work. Filling out all the documents (whilst on the phone) making it so easy, with Rachele explaining everything and answering all my questions. I was never made to feel I was a nuisance (when I had to contact you both) and that is so important.
Lawyer named in this review: Alison Jewell
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Conveying
Excellent experience. Good communication and professionalism.
Lawyer named in this review: Alison Jewell
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A job well done with Thornton Jones
Rachele was wonderful to work with - timely, patient and supportive.
Lawyer named in this review: Alison Jewell
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Excellent work
Excellent work from Thornton Jones, as usual. I have used them on two occasions now and would highly recommend them.
Lawyer named in this review: Alison Jewell
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House Purchase
I just wanted to leave a review as Alison has been absolutely fantastic.
It has been a seamless process and her professionalism and regular updates and progress put me at ease.
I have just completed today and wanted to thank you again.
Lawyer named in this review: Alison Jewell
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