Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Chris
Collected on:
conveyance
Professional and quick response. Having a client car park is an added bonus!
Was this review helpful?
01977350500
We are a highly skilled team of lawyers based in Wakefield, Ossett, Garforth and Sherburn in Elmet in Leeds. For us, offering a high quality service is at the forefront of what we do and delivering the best for our clients is our number one priority. Our growing practice is here to assist you and your family with your legal needs throughout all stages of your life. We pride ourselves on our flexible approach to client care. We use the best and latest technology to ensure a smooth and efficient process whilst also offering a calm, safe environment and a sympathetic ear to those who value a more traditional approach in their time of need. Building a lasting and meaningful relationship with you and your family will always be our focus. Read more...
Thornton Jones Solicitors
have 3 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thornton Jones Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thornton Jones Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Thornton Jones Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thornton Jones Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Thornton Jones Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thornton Jones Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Thornton Jones Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Chris
Collected on:
Professional and quick response. Having a client car park is an added bonus!
Was this review helpful?
Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
chris
Collected on:
Very good service with quick response. Having a client car park is an added bonus!
Was this review helpful?
Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Matter Type:
Residential Conveyancing
Cara
Collected on:
Our experience of using Thornton Jones solicitors was very positive! Claire & Robyn were both very professional and efficient and helped us through the difficult process of moving house. Robyn was fantastic with her communication and liaising with other solicitors on the day to ensure our completion day went ahead as planned. We would definitely use Thornton Jones again and would highly recommend them to others. Thanks again for all of your hard work- Jake & Cara
Was this review helpful?
Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Matter Type:
Residential Conveyancing
George Squires
Collected on:
Thornton jones as a company have been fantastic conveyancers, they greatly helped the stressful and tedious process of buying a house. When needed they helped to move things along quickly and when that wasn't possible they kept a very clear channel of communication between myself and the vendor. Robyn played a key part in this an it's clear she is very organised and a great communicator. Claire led the process well, she was easy to trust from the beginning to the end and proved her skills and knowledge multiple times. The human element from both lawyers was perhaps one of the biggest highlights, I was able to talk in layman's terms about law and my responsibilities and was able to call them for easy reassurance, which is incredibly valuable during such a stressful time. Well done and thank you both.
Was this review helpful?
Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Matter Type:
Residential Conveyancing
Kate Mossman
Collected on:
Claire was excellent from day one and remained so throughout. She is kind, friendly and approachable and always kept us fully updated.
She was quick to offer advice and legal expertise and was absolutely tenacious, particularly towards the end when I was pushing for a completion date!
As a first time buyer, the entire process was slightly terrifying. Claire made it less so, and if/when I calm down enough to move in the future, I would definitely instruct her again.
Was this review helpful?
Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Matter Type:
Investment purchases and Buy to Let
Jonathan Haig
Collected on:
The whole matter was handled in a professional but friendly manner. A clear process and good communication throughout. A perfect outcome.
Was this review helpful?
Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Matter Type:
Residential Conveyancing
Alex Cross
Collected on:
Robyn dealt with my sale/purchase and she was brilliant. Robyn always responded in a timely manner to any queries I had via emails and was super helpful and friendly.
Thankyou for all your hard work.
Was this review helpful?
Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Very approachable, helpfully polite and knowledgeable.
Was this review helpful?
Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
A pleasure to speak to and very helpful.
Was this review helpful?
Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Matter Type:
Residential Conveyancing
Georgia
Collected on:
A big thanks to Claire Ward, Robyn Grimbley, Emily Pinchbeck and the rest of the team that supported us with our recent house purchase. They were communicative, proactive and extremely helpful - plus the app was a great for keeping us informed with the process (particularly as first time buyers).
Was this review helpful?
Kelly
Collected on:
I used Thornton Jones for the sale of my late mums home & dealt with Claire, Robyn & Holly. I was kept up to date, they acted sensitively & efficiently. I would highly recommend!
Was this review helpful?
Eleanor
Collected on:
Great service, Melanie was really quick and efficient at dealing with any questions we had and whole process was really smooth and easy. Thank you
Was this review helpful?
Matter Type:
Residential Conveyancing
arifa
Collected on:
I am very happy with the service I have been provided by Thornton and jones. Claire ward and Robyn are an extremely professional, approachable and co-operative person. All my work and process was felt with all their expertise.
I would definitely recommend Thornton and jones to my friends and family.
Was this review helpful?
Matter Type:
Residential Conveyancing
Alison
Collected on:
A great conveyancing team and reasonable fees
Was this review helpful?
Matter Type:
Residential Conveyancing
Jonathan
Collected on:
Excellent advice and remortgage process which included equity transfer. Very professional and patient. Every part of the process was clear and well managed. Thank you to Claire and the team.
Was this review helpful?
Matter Type:
Residential Conveyancing
Amy Dickinson
Collected on:
We have recently moved house and used Thornton Jones solicitors. Alison & Stuart were extremely helpful and provided a brilliant service. They were always available to answer any questions and quick to deal with all our paperwork. Thank you so much for helping keep our move as ‘stress free’ as possible!
Was this review helpful?
Matter Type:
Residential Conveyancing
Rosie Norman
Collected on:
Myself and my partner used Thornton Jones when we recently bought our first home. We didn’t know anything about buying a property but the ladies at Thornton Jones in Garforth made everything super easy to understand. They worked very quickly, efficiently, explained everything in simple terms so we could understand. Any questions we had I was able to pick up the phone or send an email in confidence, knowing I’d have an answer back by the end of that day. The process never felt stressful or overwhelming.
I’ve recommended Thornton Jones to two of my friends who are also looking to buy their first home, once of which has contacted them already.
I will definitely use Thornton Jones in the future and will continue to recommend them to my family and friends.
Thank you to Jess Taylor, Molly Thornton and Francesca Thomas and the rest of the fab team ☺️
Was this review helpful?
Matter Type:
Residential Conveyancing
Laura Earnshaw
Collected on:
What an amazing bunch of people! Having had a bad experience with a previous solicitor, we couldn't have made a better decision than to appoint Thornton Jones to deal with our house sale and purchase. We were so looked after. Special thanks go to Jess Taylor who was always a step ahead of the game, but everyone we dealt with was always happy to help and really friendly and lovely. Thank you everyone!!
Was this review helpful?
Matter Type:
Residential Conveyancing
Nicola Swift
Collected on:
I cannot thank Thornton Jones enough for all their help with my house purchase! They helped me wherever they could and answered all of my questions to make sure I fully understood everything. A special thanks to Alison Jewell who dealt mostly with my case and was always very kind and friendly!
Thanks again, I would definitely recommend Thornton Jones.
Was this review helpful?
Matter Type:
Residential Conveyancing
Christine Smethurst
Collected on:
We are close to completing on the sale of a house and Clare and her team have been fabulous. Jess who has been our main point of contact has been worth her weight in gold. The solicitors acting for our buyer have not been too great but due to Jess constantly chasing and being one step ahead, she's made what should be a very stressful process relatively pain free. Thornton Jones also use a great app so you can see the stages throughout the process. These are 100% the solicitors you should use, you wont get any better.
Was this review helpful?
Matter Type:
Residential Conveyancing
Emily
Collected on:
Holly has been absolutely amazing from start to finish. She communicated throughout the process and kept us up date weekly. Her professionalism stood out and a thank you isn’t really enough to express our gratitude for Holly.
Was this review helpful?
Matter Type:
Residential Conveyancing
Gemma
Collected on:
Jessica and Natalie have been outstanding during our sale and purchase. They have been very thorough and proactive and I’m not confident my sale would have progressed without them going above and beyond. They respond to any queries promptly and I would not hesitate to recommend them to anyone buying or selling a property! They are also reasonably priced. Thanks so much from Gemma and Dan.
Was this review helpful?
Matter Type:
Residential Conveyancing
Evie Rae
Collected on:
Holly & Zanna were so helpful throughout the whole process. Being first time buyers we had no idea what to expect but they made sure they answered all of our questions even if it times they were silly ones! They made the process feel easy and completely stress free. Thank you to you both .
Was this review helpful?
Matter Type:
Residential Conveyancing
Jessica
Collected on:
Robyn and Claire have been fantastic. Really communicative throughout the whole process and actioned things really quickly - an all round brilliant experience!!! Absolutely recommend
Was this review helpful?
Matter Type:
Residential Conveyancing
Rhys
Collected on:
Initially dealt with Zanna and Holly. Zanna was initially rather abrupt and came across rude in some emails where we were asking questions as first time buyers. Holly didn’t seem to know the difference between £1,000 & £10,000 which was a bit concerning. Felt there was a lack of communication and we were initially given a timeline of 8-10 weeks which stretched to 15 weeks (initially instructed on 31/3 and completed 19/7). Wouldn’t recommend or use again.
Was this review helpful?